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MB5-199 - Retail Management system Store Operations - Dump Information

Vendor : Microsoft
Exam Code : MB5-199
Exam Name : Retail Management system Store Operations
Questions and Answers : 188 Q & A
Updated On : Click to Check Update
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MB5-199 Questions and Answers

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  1. Quantity on hand is increased by the number of units returned while quantity committed is decreased

  2. Quantity on hand is increased by the number of units returned while quantity committed is not affected.

Answer: D


If an item is placed on back order, how are the quantity on hand, quantity committed, and quantity available values affected?

  1. Quantity on hand is decreased by one, quantity committed is increased by one, quantity available is decreased by one.

  2. Quantity on hand is decreased by one, quantity committed and quantity available are not changed.

  3. Quantity on hand, quantity committed, and quantity available are all decreased by one.

  4. Quantity on hand is not changed, quantity committed is increased by one, quantity available is decreased by one.

Answer: D


Which report gives a summary of all Z reports since the last time this report was run?

  1. X Report

  2. Z Report

  3. ZZ Report

  4. Blind Close

Answer: C


Which report closes the current POS batch?

  1. X Report

  2. Y Report

  3. Z Report

  4. None of the above

Answer: C


Which of the following transactions allows the customer to make a deposit?

  1. Work Order

  2. Layaway

  3. Void

  4. Return

Answer: A, B


In order for the Z report to balance (i.e. Over/Short is $0.00), what processes must be completed prior to printing the Z report?

  1. Run an ZZ-Report

  2. Enter Closing Amounts

  3. Enter Opening Amounts

  4. Perform a Blind Close Out

Answer: B, C


Which device should you configure if you wish to maintain an electronic copy of each customer's signature?

  1. Bump Bar

  2. Net Display

  3. Scanner

  4. Signature Capture

Answer: D


A customer has offered their VISA as payment for the sale. You tender the sale and swipe the card. The following message is displayed at the POS: "Validation Error 323: An invalid credit card number was detected." What is most likely the problem?

  1. The "Perform verification via EDC" option has not been marked on this tender.

  2. You have not properly configured the Electronic Draft Capture (EDC) options in Store Operations Administrator.

  3. The magnetic stripe on the customer's card is unreadable.

  4. You have selected a credit card tender type which has a Validation Mask configured to accept the American Express card.

Answer: D


How should you configure Store Operations to allow a cashier access to Store Operations


  1. Mark the "Manager Rights" Cashier Right for the appropriate user.

  2. Set the cashier's security level to 0.

  3. Set the cashier's security level to 1.

  4. Grant Read access to the login window.

Answer: A


You have noticed one of the cashiers has been performing more sales returns than expected so

you have modified the Detailed Sales active report to track only the return transactions and the return reason code by that cashier. What should you do to save this report to retrieve it later?

  1. Select to Memorize the report in the Active Report window.

  2. Create the report in the Memorize Reports window and save it.

  3. You must modify the XML file for the report.

  4. Nothing; you cannot save changes to an active report.

Answer: A


Which transaction type best satisfies the requirements if your store has insufficient quantity of an item a customer would like to purchase?

  1. Work Order

  2. Back Order

  3. Quote

  4. Return

Answer: B


How is the quantity of an item affected if a transaction is placed on hold?

  1. Quantity on hand is reduced by the number of units on hold. No other quantities are affected.

  2. Quantity on hand is not affected but the quantity committed is reduced by the number of units on hold.

  3. Quantity is not affected by a transaction that is on hold.

  4. Offline inventory is increased by the number of units on hold.

Answer: C


Which Store Operations Administrator operation changes an Retail Management System

database from Latin1_General_BIN to SQL_Latin1_General_CP1_CI_AS?

  1. Reindex

  2. Change Collation

  3. Upgrade

  4. Check

Answer: B


In Store Operations POS, you select Journal to view an electronic copy of the last transaction's receipt, but nothing is displayed.What should you configure to view the journals?

  1. Configure the OPOS Device Name in Register Properties.

  2. Mark the "Print no sale receipt" in Store Operations Configuration.

  3. Mark the "Journal receipts from this printer" option in Register Properties.

  4. Mark the "Save receipts to the database" Configuration Option.

Answer: C

Microsoft MB5-199 Exam (Retail Management system Store Operations) Detailed Information

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Microsoft offers a tool called Transcript Sharing, which can be accessed from the benefits and exams dashboard. Under the section called Transcript, click the Share link.
You will be asked to create an Access Code (which can be changed at any time) and given a Transcript ID. You will then provide these two codes to your selected audience, along with a URL to view your transcript.
Q. I have certifications from multiple providers; can I combine all my credentials into one transcript?
Microsoft has worked with the IT Certification Council (ITCC), along with other industry certification providers, to provide MCPs with the opportunity to create one transcript across providers. Under the Transcript section of the benefits and exams dashboard, click Create a multi-vendor transcript. You will then be asked to provide your transcript sharing codes. The transcript sharing code can be found by clicking Share your transcript.
Q. What if I cannot print or access my transcript?
If you cannot print or access your transcript, contact your Microsoft Regional Service Centre.
To ensure a prompt response:
Use the email address associated with your Microsoft Certification ID (MC ID), if possible.
Have your Microsoft Certification ID number available.
If you do not know your Microsoft Certification ID, have other information available, such as your address, telephone number, exam numbers and completion dates.
Q. I viewed my transcript but it is missing data. Why can't I see all my data?
It can take up to two weeks for Microsoft to receive and process your exam records. If it has been more than two weeks since you took your exam, and the results still do not appear on your transcript, or if you notice any other problems, contact your Microsoft Regional Service Centre.
Training and certification from Microsoft
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Microsoft Certified Trainers
Microsoft Certified Trainers (MCTs) are classroom and e-learning instructors, training and certification consultants, authors, conference presenters, and user group leaders who combine their expertise, experience, and passion for training and leadership to help Microsoft customers and partners realize their full learning potential.
Microsoft Learning Partners
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