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ICDL-IT - The ICDL L4 IT - Dump Information

Vendor : ICDL
Exam Code : ICDL-IT
Exam Name : The ICDL L4 IT
Questions and Answers : 161 Q & A
Updated On : December 8, 2017
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ICDL-IT Questions and Answers

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ICDL ICDL-IT Exam (The ICDL L4 IT) Detailed Information

COMPUTER ESSENTIALS
Print page
THIS MODULE SETS OUT ESSENTIAL CONCEPTS AND SKILLS RELATING TO THE USE OF DEVICES, FILE CREATION AND MANAGEMENT, NETWORKS, AND DATA SECURITY.
ON COMPLETION OF THIS MODULE THE CANDIDATE WILL BE ABLE TO:
Understand key concepts relating to ICT, computers, devices and software.
Start up and shut down a computer.
Work effectively on the computer desktop using icons, windows.
Adjust the main operating system settings and use built-in help features.
Create a simple document and print an output.
Know about the main concepts of file management and be able to efficiently organise files and folders.
Understand key storage concepts and use utility software to compress and extract large files.
Understand network concepts and connection options and be able to connect to a network.
Understand the importance of protecting data and devices from malware, and the importance of backing up data.
Recognise considerations relating to green IT, accessibility, and user health.
WHAT ARE THE BENEFITS OF THIS MODULE?
Covers the key skills and main concepts relating to ICT,computers, devices, and software.
Certifies best practice in effective computer use.
Developed with input from computer users, subject matter experts, and practising computer professionals from all over the world. This process ensures the relevence and range of module content.
SYLLABUS
The Syllabus sets out the specific knowledge and skills that make up this module, as informed by input from subject matter experts from a wide range of computer societies and organisations.
Download the Computer Essentials Module Syllabus (PDF)
COMPUTER ESSENTIALS SYLLABUS OVERVIEW:
CATEGORY SKILL SET
Computers and Devices
ICT
Hardware
Software and Licensing
Start Up, Shut Down
Desktop, Icons, Settings
Desktops and Icons
Using Windows
Tools and Settings
Outputs
Working with Text
Printing
File Management
Introducing Files and Folders
Organising Files and Folders
Storage and Compression
Networks
Newtwork Concepts
Network Access
Security and Well-Being
Protecting Data and Devices
Malware
Health and Green IT
SAMPLE TESTS
ICDL Asia provides sample tests to enable potential candidates and employers to understand Computer Essentials in more depth and prepare for testing.
Download the Computer Essentials Sample Test - Windows 8.1 Office 2010 (.zip)
Download the Computer Essentials Sample Test - Windows 7 Office 2010 (.zip)
Download the Computer Essentials Sample Test - Windows 7 Office 2007 (.zip)
Please note: Answers are provided for the multiple choice questions of the sample papers, please refer to ICDL training materials for information on practical tasks.
WORD PROCESSING
Print page
THIS MODULE ALLOWS CANDIDATES TO DEMONSTRATE THE ABILITY TO USE A WORD PROCESSING APPLICATION TO ACCOMPLISH EVERYDAY TASKS ASSOCIATED WITH CREATING, FORMATTING, AND FINISHING SMALL-SIZED WORD PROCESSING DOCUMENTS, SUCH AS LETTERS AND OTHER EVERYDAY DOCUMENTS.
ON COMPLETION OF THIS MODULE THE CANDIDATE WILL BE ABLE TO:
Work with documents and save them in different file formats.
Choose built-in options, such as the Help function, to enhance productivity.
Create and edit small-sized word processing documents that will be ready to share and distribute.
Apply different formats to documents to enhance them before distribution; recognise good practice in choosing the appropriate formatting options.
Insert tables, images, and drawn objects into documents.
Prepare documents for mail merge operations.
Adjust document page settings.
Check and correct spelling before finally printing documents.
WHAT ARE THE BENEFITS OF THIS MODULE?
Covers the key skills needed to use a word processing application.
Can be applied to a range of word processing software from vendor packages to ‘freeware’.
Certifies best practice in effective word processing software use.
Developed with input from computer users, subject matter experts, and practising computer professionals from all over the world. This process ensures the relevance and range of module content.
SYLLABUS
The Syllabus sets out the specific knowledge and skills that make up this module, as informed by input from subject matter experts from a wide range of computer societies and organisations.
Download the Word Processing Module Syllabus (PDF)
WORD PROCESSING SYLLABUS OVERVIEW:
CATEGORY SKILL SET
Using the Application
Working with Documents
Enhancing Productivity
Document Creation
Enter Text
Select, Edit
Formatting
Text
Paragraphs
Styles
File Management
Introducing Files and Folders
Organising Files and Folders
Storage and Compression
Objects
Table Creation
Table Formatting
Graphical Objects
Mail Merge
Preparation
Outputs
Prepare Outputs
Setup
Check & Print
SPREADSHEETS
Print page
Spreadsheets
THIS MODULE ALLOWS CANDIDATES TO UNDERSTAND THE CONCEPT OF SPREADSHEETS AND TO DEMONSTRATE AN ABILITY TO USE A SPREADSHEET TO PRODUCE ACCURATE WORK OUTPUTS.
ON COMPLETION OF THIS MODULE THE CANDIDATE WILL BE ABLE TO:
Work with spreadsheets and save them in different file formats.
Choose built-in options, such as the Help function, within the application to enhance productivity.
Enter data into cells; use good practice in creating lists.
Select, sort and copy, move and delete data.
Edit rows and columns in a worksheet.
Copy, move, delete, and appropriately rename worksheets.
Create mathematical and logical formulas using standard spreadsheet functions; use good practice in formula creation; recognise error values in formulas.
Format numbers and text content in a spreadsheet.
Choose, create, and format charts to communicate information meaningfully.
Adjust spreadsheet page settings.
Check and correct spreadsheet content before finally printing spreadsheets.
WHAT ARE THE BENEFITS OF THIS MODULE?
Covers the key skills needed to use spreadsheets.
Can be applied to a range of spreadsheets software from vendor packages to ‘freeware’.
Certifies best practice in effective spreadsheets software use.
Developed with input from computer users, subject matter experts, and practising computer professionals from all over the world. This process ensures the relevance and range of module content.
SYLLABUS
The Syllabus sets out the specific knowledge and skills that make up this module, as informed by input from subject matter experts from a wide range of computer societies and organisations.
Download the Spreadsheets Module Syllabus (PDF)
SPREADSHEETS SYLLABUS OVERVIEW:
CATEGORY SKILL SET
Using the Application
Working with Spreadsheets
Enhancing Productivity
Cells
Insert, Select
Edit, Sort
Copy, Move, Delete
Managing Worksheets
Rows and Columns
Worksheets
Formulas and Functions
Arithmetic Formulas
Functions
Formatting
Numbers/Dates
Contents
Alignment, Border Effects
Charts
Create
Edit
Prepare Outputs
Setup
Check and Print
IT SECURITY
Print page
THIS MODULE ALLOWS CANDIDATES TO UNDERSTAND THE MAIN CONCEPTS UNDERLYING THE SECURE USE OF ICT IN DAILY LIFE AND TO USE RELEVANT TECHNIQUES AND APPLICATIONS TO MAINTAIN A SECURE NETWORK CONNECTION, USE THE INTERNET SAFELY AND SECURELY, AND MANAGE DATA AND INFORMATION APPROPRIATELY.
ON COMPLETION OF THIS MODULE THE CANDIDATE WILL BE ABLE TO:
Understand the key concepts relating to the importance of secure information and data, physical security, privacy and identity theft.
Protect a computer, device, or network from malware and unauthorised access.
Understand the types of networks, connection types, and network specific issues, including firewalls.
Browse the World Wide Web; communicate on the Internet securely.
Understand security issues related to communications, including e-mail and instant messaging.
Back up and restore data appropriately and safely; securely dispose of data and devices.
WHAT ARE THE BENEFITS OF THIS MODULE?
Covers the skills needed to understand the key concepts relating to the importance of secure information and data, physical security, privacy, and identity theft.
Certifies best practice in IT security.
Developed with input from computer users, subject matter experts, and practising computer professionals from all over the world. This process ensures the relevance and range of module content.
SYLLABUS
The Syllabus sets out the specific knowledge and skills that make up this module, as informed by input from subject matter experts from a wide range of computer societies and organisations.
Please note IT Security module is also known as Secure Use of IT.
ADVANCED DATABASE
Print page
THIS MODULE IS A HIGH-LEVEL CERTIFICATION PROGRAMME THAT ENABLES CANDIDATES TO USE THE MANY ADVANCED TOOLS AVAILABLE IN DATABASE APPLICATIONS TO BETTER MANAGE AND ORGANISE STRUCTURED INFORMATION. SUCCESSFUL COMPLETION OF THIS MODULE WILL ENABLE CANDIDATES TO MAXIMISE DATABASE FUNCTIONS, IN ORDER TO MANAGE AND ANALYSE HIGH VOLUMES OF DATA, THUS ENABLING THE PRODUCTION OF THE QUANTITY AND QUALITY OF INFORMATION THAT BUSINESS TODAY DEMANDS.
ON COMPLETION OF THIS MODULE THE CANDIDATE WILL BE ABLE TO:
Understand key concepts of database development and usage.
Create a relational database using advanced table creation features and complex relationships between tables.
Design and use queries to create a table, update, delete and append data. Refine queries using wildcards, parameters and calculations.
Use controls and subforms to enhance forms and improve functionality.
Create report controls to perform calculations. Create subreports and enhance report presentation.
Enhance productivity by working with macros and use linking and importing features to integrate data.
WHAT ARE THE BENEFITS OF THIS MODULE?
Allows users to become more confident, efficient and effective in using a database application.
Proves mastery of the application.
Enables users to retrieve and produce higher quality management information.
Improves user’s productivity.
Developed with input from computer users, subject matter experts and practising computer professionals from all over the world. This process ensures the relevance and range of module content.
SYLLABUS
The Syllabus sets out the specific knowledge and skills that make up this module, as informed by input from subject matter experts from a wide range of computer societies and organisations.

News: No Child Left Behind Mandate met by Free ICDL IT Education Program from ALISON

A free IT program has been commended for meeting the requirements of the ‘No Child Left Behind, Enhancing Education through Technology’ mandate The ALISON IT training program for the ICDL-US Certification has been recognized as meeting most of the requirements set forth in the 'No Child Left Behind, Enhancing Education through Technology' mandate. This high-quality program is available free to the individual learner, on the new online learning service found at .alisonm

Teachers and students alike benefit by implementing the ICDL program, according to the Chief Academic Officer at ALISON, Martin Galvin. He said that teachers can utilize this basic IT training program as a tool to integrate technology into their classrooms, but it also a great program for their own IT professional development. “Its appeal is broad”, according to Galvin, as “IT training has value for individuals at all stages of their careers.”

ALISON CEO Mike Feerick described his organization as being committed to Article 26 of the United Nations’ Universal Declaration of Human Rights. "Education is a human right" according to Feerick, and "at ALISON we believe that making high-quality IT e-learning freely available to students across the US, is vitally important if we are to turn this era of ‘digital divide’ into an era of ‘digital opportunity!’"

Career and Technical Education (CTE) programs are using ICDL certification to help ensure their students’ future success as they progress onto college or into the workforce. For example it is used in several Philadelphia School District Career Academies, such as the Automotive Academy at West Philadelphia High School. According to Simon Hauger, the Automotive Academy Director, ICDL is a valued part of the students’ ninth grade course requirements. At the Technology Small Learning Community in Northeast High School Philadelphia, teacher Colleen Yaremko recently described the ICDL program as an “important foundation stone for all further IT training”.

The ICDL program is a fully-integrated solution of training components, certification testing and administrative tools, that assure an educational institution that basic digital skills have been successfully demonstrated and are ready to be put to use.

About ALISON

ALISON is one of the world's largest free online learning websites. With 8 million registered learners and 1 million graduates worldwide across 200+ countries worldwide, it is a pioneer in a new model of free certified learning where both learning and assessment are free of charge to the learner. With ALISON, anyone can be tested anywhere on any subject at any time. Founded in 2007, ALISON is widely recognised as the first MOOC, beginning a movement which today is revolutionizing global access to education and workplace skills training and employment opportunity.

Over 700+ free courses are offered at Diploma or Certificate level with subjects ranging from touch typing, to English grammar to Diplomas in Business and Finance. In excess of 50,000 topics of learning are available for free study on the ALISON platform. In a Feb 2014 survey, 14% of ALISON graduates stated that via free study on ALISON, they either obtained a new job, a promotion or a new college placement. ALISON enables learners to enhance their workplace skills, increasing their earning potential and enhancing their career prospects.

The ALISON free educational model is highly scalable and self-funding. Its mission is enable anyone, anywhere to study on any subject at any time. It seeks to realise this vision to its fullest extent by mobilising a team of staff and volunteers worldwide dedicated to enabling all education and learning to be free online by harnessing new technologies and business methodologies. ALISON's unique model and ambition has earned the company many accolades and awards including a UNESCO Award for Innovation in ICT for Education in 2010, an Ashoka Award 2011 and a World Innovation Summit for Education (WISE) Award in 2013. ALISON has been recognised widely for its impact by national governments, NGOs and international press & media, among these The Economist, BBC, and NY Times. ALISON is a for-profit social enterprise founded and led by Mike Feerick, an Irish serial social entrepreneur, ASHOKA Fellow, and Harvard MBA.

More Information

For further information, please contact our marketing team:

The Marketing Department,ALISON,Level One Building,Galway Technology Park,Galway,Ireland.

[email protected]Tel: +353-91-744587

Egyptian Ministry of Health signs deal with ICDL for HIS & IT training

ICDL will deliver new HIS module and regular ICDL certification testing Egyptian health workers

The ICDL will train Egyptian Ministry of Healthcare workers in its new HIS module, says Ezzo.

Published Wednesday, 25 March 2015By Mark Sutton

The Egyptian Ministry of Health and Population (National Information Center for Health Information Technology and Statistics) and ICDL Arabia, have signed an agreement to deliver ICDL IT and HIS certifications to the ministry's healthcare workers.

Under the agreement, ICDL will train staff in its new ICDL ‘Health Information System Usage' (HIS) module, which has been designed to improve IT skills in the healthcare sector.

The Ministry of Health also plans to seek endorsements from the Supreme Council of Universities in Egypt to implement the ICDL HIS Usage module for students studying in the medical, nursing and pharmacology faculties.

In future the Ministry of Health and ICDL Arabia are looking to cooperate in creating an advanced HIS Usage module to address the skilling of healthcare professionals with more advanced HIS features. Moreover, ICDL Arabia will promote any co-developed modules and introduce them in the GCC States in return for securing grants and support to the ministry's efforts in delivering ICT skills to its own employees. Once this module is fully developed, it will be offered under the Ministry of Health and ICDL Arabia brands.

The ICDL will also assist the Ministry in delivering the standard ICDL certification program to its staff, as part of a deal signed with the Egyptian Ministry of Communications and Information Technology (MCIT) to train 100,000 Egyptian government employees in the ICDL program.

The Ministry will immediately move to accredit its training centers to deliver training and testing in line with the ICDL international standards.

Jamil Ezzo, director general of ICDL Arabia commented: ‘'Today, the healthcare sector across the region still lags behind compared to other sectors in the implementation of Information and Technology systems particularly in patient care and administration and its growing cost remains to be an increasing burden on government-financed healthcare system and employer-based health insurance, placing the local economies at a competitive disadvantage. Our agreement with the Egyptian Ministry of Health will ensure that ICT skills are widespread at a very large scale involving healthcare professionals as well as anyone who enters this sector."

The three year protocol was signed by Professor Dr. Hanaa Amer, Assistant Minister for Technical Support and Development at Ministry of Health and Jamil Ezzo, in the presence of Eng. Tareq Badr, Assistant to the Minister of State for Planning and Follow-up and Administrative Reform and Coordinator for the Development of Information Technology at Ministry of Health and Inas Badr, Head of Health IT and Statistics Training Centres.

T HE W ORLD OF ICDL By: E MAN A ZMI Assistant Lecturer, Coordinator of R&D Unit (H.I.C.I.S) Training Expert (IFC – World Bank)

1 T HE W ORLD OF ICDL By: E MAN A ZMI Assistant Lecturer, Coordinator of R&D Unit (H.I.C.I.S) Training Expert (IFC – World Bank)

2 nternational omputer riving icense W HAT I S ICDL? It is the world's largest and fastest growing certification in computer skills. known as the European Computer Driving License (ECDL) inside Europe. It is designed specifically for those who wish to gain or improve basic qualification in computing with an internationally recognized qualification.

3 nternational omputer riving icense W HAT I S ICDL? It is the world's largest and fastest growing certification in computer skills. known as the European Computer Driving License (ECDL) inside Europe. It is designed specifically for those who wish to gain or improve basic qualification in computing with an internationally recognized qualification. No prior knowledge of IT or desktop skills is required… So… Put Yourself in the Driving Seat! W HY ?

4 I MPORTANCE O F ICDL? The ICDL enjoys huge popularity around the world. Currently, over 6 million people have studied for the qualification in 146 countries around the world.

5 The qualification approved by Egyptian and Jordanian governments; Ministries and Departments In UAE, Kuwait, Oman and Saudi Arabia recommend the ICDL qualification. I MPORTANCE O F ICDL? ICDL IN THE M IDDLE E AST

6 The UNESCO Cairo Office is the licensee for the operation of the ICDL program in Egypt, Jordan, Lebanon, Palestine, Syria and Yemen. The ICDL GCC Foundation is the licensee to administer and oversee the ICDL certification program in Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and UAE. H OW D OES ICDL W ORK I N T HE M IDDLE E AST

7 The Egyptian Ministry of Education, Ministry of Higher Education, and Ministry of ICT and e-Government ICDL I N E GYPT All have authorized the ICDL program for their employees and teachers.

8 Study the courses of ICDL 7 modules. M AIN S TEPS T O G ET Y OUR ICDL C ERTIFICATION Get your ICDL Skills Card from an accredited test center. It is a record of each module passed and valid for 3 years. Get your test and pass a module by achieving a score of 75% or greater. The maximum duration for each ICDL test is 45 minutes. After you successfully pass 1 theoretical and 6 practical tests, your stamped skills card will sent to the National ICDL Operator to get your ICDL certificate.

9 ICDL 7 M ODULES Module 1: Basic Concepts of IT: IT Components of a computer, definitions, common computer terms, computer use in everyday life... Module 2: Using the Computer and Managing Files: files Working on a desktop, organising files, simple editing, print features... Module 3:Word Processing: (Microsoft Word) Opening a document, basic operations, styling and editing a document, printing a document...

10 ICDL 7 M ODULES Module 4: Spreadsheets: (Microsoft Excel) Opening a spreadsheet, inputting data, working with formulasfunctions, graphs and charts, printing... Module 5: Databases: (Microsoft Access) Planning a database, entering and sorting data, retrieving information, reporting... Module 6: Presentations: (Microsoft PowerPoint) Creating a presentation, formatting textimages, inserting graphics, printing, distribution, added effects... Module 7: Information and Communication: (Microsoft Internet Explorer) Getting started on the Internet, Web browsing, , managing messages...

11 The License (in side the Middle East)

12 The License (out side the Middle East)

13 Practice! T HE P RACTICAL W AY T O G AIN Y OUR ICDL C ERTIFICATION Put yourself in the driving seat and…

14 “Give me six hours to chop down a tree and I will spend the first four sharpening the axe” Abraham Lincoln ( ) D ON’T F ORGET!

15

16 P UT Y OURSELF IN THE D RIVING S EAT

17 V ALUABLE W EBSITES Australian Computer Society .

18 V ALUABLE W EBSITES An international website provide a sample of ICDL exercises, quizzes, lessons, and links

19 V ALUABLE W EBSITES

20 a leading provider for IT training, development, project management and consulting in Egypt.

21 V ALUABLE W EBSITES Egyptian Ministry of ICT and e-Government website. It provide a valuable offer for an ICDL scholarship to Egyptian people end by 30 June 2007

22 V ALUABLE W EBSITES

23 A CCREDITED ICDL T EST C ENTERS

24 U SEFUL M ATERIALS

25 Thank you 

EXIN takes the wheel of International Computer Driving Licence

Not-for-profit IT competency and skills examination provider EXIN South Pacific (the Examination Institute for Information Science) has taken over from the Australian Computer Society as the exclusive national provider of the International Computer Driving Licence (ICDL).

The ICDL is a vendor-neutral competency standard for computer literacy in over 150 countries, and aims to teach people how to "drive" a computer with the same ease as a vehicle.

EXIN took over the certification processes, marketing and business development of ICDL in Australia from the ACS at the beginning of the month. EXIN South Pacific MD Peter Cross said the examination provider plans to expand the number of accredited test centres supporting ICDL in Australia.

"To further enhance the value of ICDL in Australia, we also intend to introduce a range of new products and to ramp up lobbying activity to education, government and industry organisations so they will embrace ICDL. It is an ideal standard by which we can all work together to improve digital literacy standards in Australia," he said.

ACS CEO Kim Denham said ICT literacy is a life skill and Australia needs a nationally consistent standard for ICT literacy in schools that is applied and tested in the same way as national standards for numeracy and literacy.

"Strong ICT literacy amongst the population is essential for Australia's sustained prosperity. ICDL standard has continued to spread over the years and so have the benefits, as more employers use it to drive productivity and to measure the PC skills of staff and job candidates. We have no doubt that there are tremendous benefits for both employees and employers in embracing ICDL training and testing.

"Having EXIN South Pacific take over the ICDL licence in Australia will allow for the whole program to be ramped up through existing training and testing centres as well as accelerating the development of new channels," Denham said.

The ACS will continue to help promote the program and will contribute to course material development and examination content, she said.

Established locally in 1999, the ICDL standard has been completed by over 45,000 candidates and has been expanded to include more advanced programs. Cross said EXIN will immediately introduce new products and training partnerships to deliver ICDL and e-Citizen certifications through more education institutions.

"ICDL Advanced is a higher-level program designed for those who have successfully reached ICDL skills levels and wish to further enhance their computer proficiency.

"Meanwhile e-Citizen allows candidates to learn about the Internet without requiring prior computer knowledge which is increasingly an important literacy skill as more and more organisations and government departments are using the Internet to provide essential information and services," he said.

Cross said he would like to see every school and TAFE college student in Australia graduate with the ICDL minimum level of computer literacy.

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Introduction to the DIR Model and Floortime Approach (DIR 101)

This 2 day introductory course is approved by the Interdisciplinary Council on Development and Learning (ICDL). It is aimed at families and professionals. It is the first step towards professionals becoming accredited ICDL DIR®Floortime™ practitioners. It is delivered by ICDL Training Leader Denise Wilson, Occupational Therapist and Play Therapist.

DIR®Floortime™ is a comprehensive, family-centred Model of intervention for children and adults with disorders in relating and communicating, including autism. It was born of the work of Dr Stanley Greenspan MD and Dr Serena Weider PhD. It is continually being researched and updated by those associated with the Interdisciplinary Council on Developmental and Learning Disorders (ICDL). A recent study has shown that coaching parents to carry out Floortime with their children, reduces the child's autism symptoms whilst also reducing parental stress and depression.

DIR® stands for Developmental, Individual Differences, Relationship-Based:

Developmental – The course gives an overview of Greenspan’s Functional Emotional Developmental Capacities 1-6. These are the capacities a child must master for healthy emotional and intellectual growth. The stages are,

  • The ability to be regulated and interested in their surroundings.
  • The ability to engage with others and deepen attachment bonds.
  • The ability to initiate and respond in two-way purposeful communication.
  • The capacity for complex communication and shared problem solving.
  • The ability to create emotional ideas.
  • The ability to build bridges between ideas, and so, become a logical thinker.
  • Individual Differences - Each child has their own unique profile which needs to be taken into account and, possibly, treated. Individual differences within the child, or within their environment, will either help, or hinder, the child in acheiving their potential. Improving our knowledge of each child's Individual Differences, helps us to understand the child's unique experience within their bodies and their perception of their world. These differences may be in the following areas,

  • Motor and perceptual motor function
  • Sensory modulation
  • Sensory processing
  • Auditory processing
  • Environment and family factors
  • Biomedical factors
  • Developmental history
  • Relationship-Based - The emotionally charged interactions between the child and their caregivers are at the core of the Model. Brain chemistry changes when the child is excited, motivated and positive. This improves neurological processing, helping the child to think and learn more effectively. The child develops an understanding of themselves and the world through long chains of back and forth interactions with their caregivers.

    Floortime - Through video examples and discussion, course participants will see how Floortime play supports the D, I and R, so that the child can evolve towards independent thinking and sustaining warm, loving relationships.

    A light lunch and refreshments are included onn both days. The course runs from 9.30am-16.30pm both days. Registration on the first day is from 9am.

    For more information visit nnectingthroughplay and .icdlm

    For queries specific to this course please contact coursesthriveotsm



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