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AUSTIN, TX--(Marketwired - Dec 4, 2013) - SolarWinds ( NYSE : SWI ), a number one provider of powerful and not pricey IT management software, today announced that IT options issuer Bulletproof options changed HP OpenView with SolarWinds' community administration solutions to fulfill the business's excessive requisites of offering effective and comprehensive community monitoring and configuration management to their shoppers. examine the entire case examine.
Bulletproof options is a full-service IT issuer primarily based in Atlantic Canada that advises and offers customers with advised IT infrastructure administration to optimize their corporations' efficiency and security. The company previously used HP OpenView to display screen consumers' networks, but Joshua Biggley, Operations Architect for Bulletproof solutions, spoke of his group turned into disillusioned via the high complete charge of ownership and extensive time commitments required to make use of the software.
"HP OpenView didn't work for us because the gadget required too a whole lot effort to extend and keep. We well-nigh vital an HP advisor to use it," Biggley said.
Bulletproof solutions sought to exchange HP OpenView with a solution that became easy to deploy, would provide out-of-the-field cost, and would work seamlessly with different elementary administration tools. The crew discovered what they essential in SolarWinds network performance computer screen (NPM) and SolarWinds community Configuration supervisor (NCM).
"SolarWinds has a decrease total cost of ownership and a an awful lot shorter return on investment than HP OpenView," Biggley noted.
Biggley and his team often use SolarWinds NPM and SolarWinds NCM to identify and address concerns in their purchasers' network bandwidth, to computer screen hardware efficiency, and to returned up hardware configurations. Biggley has also needed to troubleshoot issues for clients and has frequently reached out to SolarWinds' customer guide, product managers, and SolarWinds' user neighborhood, thwack, to discover answers to his questions.
"SolarWinds looks like a magical mixture of reasonably-priced application and exemplary customer carrier," Biggley pointed out. "or not it's some of the most desirable relationships we now have ever had with a network monitoring software seller."
For more suggestions on Bulletproof solutions' success with SolarWinds, examine the complete case study.
SolarWinds network efficiency display screen offers powerful and straightforward-to-use network fault and availability management for networks of all sizes. It detects, diagnoses and resolves network issues; tracks response time, availability and uptime of routers, switches and different SNMP-enabled contraptions; and suggests performance facts in actual time with out-of-the-field studies.
SolarWinds network Configuration manager automates network configuration and alter management, enabling bulk alternate deployment to thousands of devices, performing scheduled network configuration backups, and protecting in opposition t unauthorized and faulty community adjustments.
SolarWinds NPM integrates with SolarWinds NCM to supply enterprise-huge, unified views into community configuration fitness, fault and performance.
About SolarWinds SolarWinds ( NYSE : SWI ) gives effective and least expensive IT management utility to consumers worldwide from Fortune 500 companies to small companies. In all of our market areas, our approach is consistent. We center of attention exclusively on IT professionals and strive to get rid of the complexity that they have been forced to accept from natural enterprise application vendors. SolarWinds promises on this dedication with unexpected simplicity via products that are handy to find, purchase, use and retain while providing the vigor to address any IT administration problem on any scale. Our solutions are rooted in our deep connection to our person base, which interacts in our online group, thwack, to resolve issues, share know-how and finest practices, and directly take part in our product building process. study more these days at http://www.solarwinds.com/.
SolarWinds, SolarWinds.com and thwack are registered emblems of SolarWinds. All other enterprise and product names mentioned are used handiest for identification applications and can be trademarks or registered logos of their respective businesses.
informationHewlett-Packard Expands OpenView family unit
besides the fact that children HP has been working by itself method to internet capabilities, the business looks to be taking a fairly agnostic method to web features within the OpenView unit.
a new HP OpenView Transaction computer screen works with both J2EE and Microsoft .net software infrastructures. Designed for automating the isolation of efficiency bottlenecks in internet functions application infrastructures, the computer screen analyzes the course of transactions to find community, server or utility bottlenecks. it really works with Microsoft .internet, BEA WebLogic and IBM WebSphere.
HP also added "wise Plug-ins" for webMethods, IBM WebSphere and solar ONE web capabilities. those plug-ins come on desirable of available plug-ins for Microsoft .internet and BEA WebLogic.
New items and components not concerning web functions are an HP carrier Desk, HP OpenView Storage information Protector and HP OpenView Storage area manager.
The HP provider Desk gives assistance about provider degree aims to different equipment that measure and monitor infrastructure efficiency and availability.
HP OpenView Storage facts Protector makes a speciality of swift healing from failures through an emphasis on the use of disk for backup and repair of a firm's most crucial facts. The solution additionally supports tape-primarily based healing for much less urgent statistics.
The HP Open Storage enviornment supervisor is for controlling and monitoring multi-vendor storage materials. The software has been extended to help storage gadgets or interconnects from HP, IBM, Hitachi records programs, XIOtech, Brocade, Chaparral, Inrange, Nishan and Vixel.
Scott Bekker is editor in chief of Redmond Channel partner magazine.
initially posted April 21, 2008
Netuitive, a issuer of self-gaining knowledge of performance administration utility, these days announced an advanced integration with HP OpenView Operations (HP-OVO.) With this solution, purchasers can automatically correlate HP-OVO statistics with monitoring information from third-celebration carriers to obtain an conclusion-to-end view of service health.
Netuitive software self-learns the performance patterns of business systems ¬ each actual and digital ¬ together with person event and enterprise undertaking to bring the business¹s most automated business provider management (BSM) answer.
"this is a deep-degree integration that allows marvelous probabilities for one of the most world¹s biggest IT person bases," pointed out Jean-François Huard, CTO and vice chairman of analysis and development at Netuitive, Inc. "For HP customers, this solution grants on the promise of automated BSM."
This BeyeNETWORK information merchandise contains suggestions from a recent press unlock through the enterprise mentioned.
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You have seen how application management that focuses on the collection of performance metrics can be built using JMX technology. We have provided a brief overview of JMX technology. By using HP OpenView products (OVPM/OVPI) and Weblogic SPI, we showed you how these performance metrics can be collected—requiring less effort when compared with building a custom system for collecting application performance metrics.
Hewlett-Packard has been delving deeper and deeper into crossplatform enterprise systems management, through a series of technology investments in OpenView. Now, users and analysts are definitely feeling the impact.
When it comes to heterogenous environments, OpenView is a strong player, according to Bill Emmett, solutions manager at HP. "OpenView compares favorably to IBM Tivoli and CA-Unicenter on the basis of both cost effectiveness and modular, plug-and-play architecture," he contends. Aside from its myriad API interfaces, Emmett emphasizes OpenView's support for myriad operating systems and multiple "open standards."
Emmett's enthusiasm isn't surprising, since vendors typically tout their own products. Some users and analysts, though, are equally gung-ho.
Tim Hagan, VP of IT operations and engineering for Zurich Life, says it took him and a couple of other people less than 90 days to deploy OpenView in a complex call center environment.
Zurich Life is using OpenView to manage about 110 servers and 65 databases in two physical locations. The systems are running HP-UX, Sun Solaris, IBM AIX, and Microsoft Windows 2000, NT, and XP. Zurich is operating OpenView on HP-UX servers, but the systems management platform runs on Sun Solaris and Microsoft Windows servers, too.
No Longer "Just a Network Node Manager"When Hagan first came to Zurich Life in January of 2000, the insurance firm was still using HP's old Network Node Manager. "That was one of the reasons I was hired. It didn't hurt that I'd had prior success with OpenView in an earlier job. I knew that OpenView has a very open architecture, and that it would very quickly tie in with our (other) existing platforms and tools," according to Hagan.
The current OpenView product does include Network Node Manager as one of its myriad optional modules. Used for network element discovery, layout, inventory and performance, it connects with HP OpenView Operations for cross-discipline administration.
"The old Network Node Manager (alone) was a very reactive environment, though. We kept hearing about outages from our internal customers. We'd get the symptoms and descriptions after the events had already happened. We'd end up looking not so good, and sometimes we'd need to bring in a bunch of people to help fix the problem," Hagan says..
"With OpenView, however, we've become instantly proactive. We can prevent problems, and we're aware of problems that do occur before the users even know about them. If a customer calls, we can say, 'A trouble ticket has already been created, and a page has been sent out. Such-and-such application will be up in an hour or two.'"
HP needs to be a software playerSome critics argue that OpenView can't be all that important to HP, since HP's hardware revenues far outweigh the software side. However, industry analyst Jasmine Noel disputes that conclusion.
Noel points to a number of industry trends affecting HP, as well as other industry providers. "Margins on computing hardware keep declining; computing-based business services are now critical to enterprise success; and successful delivery of business services requires management of the entire compting stack," she says.
"The computing stack in every large enterprise continues to be heterogenous," adds Noel, who is principal at JNoel Associates. "This combination of trends requires HP to have a heterogenous management solution (in order to present) a credible software story to enterprise customers."
Noel also likes the investments HP is making in "intelligent" management, for more efficient administration, and in industry partnerships, for better interoperability with other vendors' products.
OpenView's EvolutionEmmett notes that HP first moved into systems management with Network Node Manager in 1988. "We used what technology was available at the time, including SNMP. We then started adding more and more capabilities," he adds. Acquisitions helped HP to build up OpenView. In 1997, for instance, HP bought Prolin, the Netherlands-based maker of the IT Service Manager suite.
At this point, HP's large OpenView family revolves largely around Operations Monitor and Performance Monitor. Each monitoring product has agents running on all major platforms, ranging from Linux to MVS.
Operations Manager is the central enterprise console, for an end-to-end view of the enterprise that includes client PCs, the network, applications, and database. Performance Monitor provides tools such as a graphing function and reports for monitoring and analyzing resource utilization.
For better interoperability, OpenView complies with standards ranging from SNMP and RMON to OMI. "We often sit on standards committees, in fact," according to Emmett.
HP also offers a set of templates, known as Smart Plug-Ins (SPIs), for configuring third-party tools. "The Smart Plug-In knows where to find the log files in Oracle, for instance," Emmett illustrates.
The HP Operations Manager can also be combined with OpenView Service Navigator, Service Information Portal, Service Desk, and Internet Services, as well as with Network Node Manager, for example.
Service Navigator uses information captured in the SPIs to let administrators drill down to discover root causes for potential problems. If a warning flashes because application performance is degrading, the administrator can drill down through the database and storage system to find out that a disk is overheating, for instance, according to Emmett.
Service Navigator also includes "impact analysis" capabilities for determining which databases and applications are likely to suffer, and the level of severity of the impending hit. OpenView uses color coding to indicate six different severity states.
Administrators can automate response sequence, such as paging an administrator or failing over to a backup server, for example. An optional add-on known as Advanced Security provides authentication and data encryption.
As Emmett sees it, OpenView has two main sets of competitors: "framework vendors" (such as IBM Tivoli and CA) and "point tool vendors." BA Patrol, he says, "falls somewhere in between."
Deployment in 88 days"My company granted us 180 days for OpenView deployment. I set up a much more aggressive schedule of 90 days, but we were able to finish up in 88 days," Hagan says. Hagan worked on the rollout at Zurich Life with one fulltime consultant, plus one employee. The employee spent 50 percent of his time on the OpenView rollout, and the other half of his time on Unix administration.
"One important piece was to make sure we got the requirements for alarms monitors and thresholds from all of the associated systems managers. We didn't want to be paging someone at 3 am, just because server capacity had reached 90 percent," Hagan recalls.
Hagan claims that he's gotten extensive cooperation from all across his company. "Our e-commerce team thinks OpenView is wonderful. What you can do with OpenView is limited only by your imagination."
Zurich Life has already used HP's SPIs to integrate Oracle, Sybase SQL Server, and several third-party management tools. Hagan says the company is now testing SPIs for Lotus Notes and Ciscoworks, for instance.
Zurich did consider other systems management products, such as Tivoli, Unicenter, and Patrol. "Some products, though, don't provide data that's as meaningful, and some have longer implementation times. We didn't have a huge staff to roll this out," Hagan points out.
More automation on the way"Windows, Solaris, and HP-UX. Those are the server environments that systems management products typically run on, although sometimes you get one or two others, depending on the vendor's partnerships," Noel observes..
Beyond that, Noel doesn't want to compare OpenView with other systems management products. "Each one is too different," she maintains.
The analyst is especially impressed, though, with HP's future plans for simplifying systems and automating service level management with OpenView.
"HP's message it their target market is that corporate IT departments that operate as business partners will be more successful, less prone to costcutting measures, and less likely to be outsourced," according to Noel.
"HP has two overall messages about its solutions. The first is (that) HP solutions help corporate IT deliver better services with fewer resources and lower costs. The proverbial silver bullet HP OpenView offers is service level management. HP expands the definition of service level management from the current understanding of monitoring and alerting on SLA violations to one of a process of defining,provisioning, managing, and optimizing the resources delivering the service," according to Noel.
"HP's second message is (that) their solution set is both comprehensive and innovative. (The message) is comprehensive in that HP has solutions for every aspect of service level management and continues to add capabilities. (It is) innovative in that HP's newest products address how new technologies change the management requirements."
HP's three-year roadmap calls for further improvements to integration, infrastructure, and storage management; development of a Service Level Object Model; and delivery of products "that aid in the diagnostic process," the analyst notes.
On the integration side, for instance, HP is now in the process of consolidating its multiple integration APIs into a single toolkit for third party vendors.
With the Service Level Object Model, HP is looking to "grab all the information, and put it into a common format, so it's easier to share information as you move from one step in the process to the other," according to Noel.
In terms of infrastructure coverage, HP is working on Web Services standards and protocols such as J2EE, WebMethods' OMI initiative, and Microsoft's .NET servers.
Some of OpenView's latest products, such as OpenView Transaction Manager, can monitor J2EE and .NET services and applications. For the future, though, HP plans to build in more intelligence.
"You can monitor 100 things in J2EE, but which ones are most important? Right now, you only get that by using (OpenView) for a while. Also, you can trace the path a transaction took through .NET, but you can only do this after-the-fact. HP wants to bring this into realtime," she says.
HP now offers SPIs for WebMethods, Microsoft .NET, and SunOne Web Services - SOAP Engine, for example. At least 40 SPIs are provided, all told.
Other recently added OpenView products include Service Activator, for automating the delivery of services offered by hosting providers; and Data Protector, a replacement for OpenView Omniback II.
Data Protector is designed for integrated management of disk-based and tape-based recovery across multiple OS, applications, and storage architectures. Administrators can manage both recovery time and recovery point objectives.
HP integrates CompaqWith the Compaq acquisition, HP is now working on integrating Compaq's products into its systems administration mix. Compaq Insight Manager will continue to be used only in Wintel environments, since its administration capabilities are hardware-oriented, Emmett says.
However, Compaq's TeMIP product for telco administration is now being ported by HP from Tru64 - which was originally DEC Unix - to HP-UX and Solaris, Emmett adds.
Essentially, editions of OpenView for HP-UX, Solaris and Windows offer the same capabilities. "But we're also taking advantage of the characteristics of each platform. The Windows version was designed for Windows from the ground up. It makes use of Windows drag-and-drop, for instance," Emmett says.
OpenView is Windows 2000-certified. On he Windows side, the product also uses Microsoft technologies that include MMC, WMI, CIM, DCOM, Visual Basic scripting, HTML/XML, HTTP/SOAP, Internet Explorer, and IIS.
"Meanwhile, we're also keeping our eyes open for other potential server platforms, including Linux," adds HP's Emmett.
» See All Articles by Columnist Jacqueline Emigh
HP Pro's interview with Patty Azzarello, HP's new GM of the OpenView Software Business Unit.
If there were any doubts about the importance HP is placing on its OpenView enterprise management suite, HP CEO and President Carly Fiorina erased them in her keynote at the OpenView Forum, held in Orlando, Florida, in June. OpenView, Fiorina said, is "the rock that we’re building our software strategy and services on." No wonder. Fiorina pointed out that if OpenView were an independent company, it would be among the world’s 20 largest software businesses.
Fiorina’s keynote followed a flurry of announcements from HP, which used the Forum to showcase enhancements to OpenView and reveal future plans.
For the enterprise, HP announced that VantagePoint Operations 6.0 provides the same functionality for Sun Solaris as it does for UNIX and Windows platforms. HP also unveiled a Transaction Management Quartet for VantagePoint. The so-called quartet is a common repository and set of integrated reports, combining actual end user transaction information from the VantagePoint Web Transaction Observer, simulated transactions at the edge of the enterprise from VantagePoint Internet Services, simulated transactions from the major backbone providers through an integration with Keynote Perspective and IT infrastructure management data supplied by VantagePoint Operations and Performance. Also unveiled was a SMART Plug-In Gallery, actually an online environment for users to distribute free management software for e-business applications and infrastructures, like Ariba, i2 Technologies, Portal and Vitria.
HP, which touted "closed-loop" service management throughout the Forum, unveiled VantagePoint SAP Business Transaction Observer. The product for SAP gives IT information on the impact of SAP transactions on volume and usage patterns at the application layer.
HP’s OpenView offering for the mid-tier has been enhanced to provide Internet Information Service (IIS) monitoring, realtime alert notifications and reports that correlate line-of-business data with IT infrastucture. OpenView Express 2.0 provides for firewall security by transmitting alarms and data through the Internet traffic firewall.
HP also has beefed up its support for Windows 2000 in Express by providing additional management rules for Win 2000 and full data protection for the Active Directory Service database structure and new NTFS 5.0 enhancements. A new alliance with FastLane Technologies is allowing HP to offer Windows NT to Windows 2000 migration services.
HP is also partnering with Dirig Software to extend Express Web server management to Linux and Apache. An alliance with Keynote Systems will allow companies using Express to manage Web server performance using internal IT metric and external performance metrics.
Following up on all this news, HP Professional sat down for an exclusive interview with Patty Azzarello, the General Manager of the OpenView Software Business Unit. Appointed to her position about five weeks before the Forum took place, Azzarello brings software savvy to her new post, having worked for a number of well-known software companies before joining HP about five years ago. Azzarello sees OpenView, not only as the driver of HP’s software strategy, but as crucial in establishing HP’s presence as an e-company.
HP Pro: How did your last position as general manager of HP’s E-Solutions business prepare you for this new role as head of OpenView?
Azzarello: Well, I’ve been in the software business for my whole career, except for two years that I spent in the workstation business … And, I think I still bring a very good perspective of what goes on outside HP, in terms of the experiences I had in software companies prior to joining HP. And, that’s a big piece, I think, of [what] I’ll bring into this role, because we have a new sense at HP of comparing ourselves to external measures and not just saying we did better this quarter than last quarter.
With regard to the past year I spent in E-Solutions, we had customers all over the map who were struggling to reinvent themselves for an e-business initiative or to start doing e-commerce. And I was responsible for e-commerce solutions and customer relationship solutions, portal solutions and business intelligence solutions. It was a portfolio of businesses in which OpenView plays a very solid role in creating the foundation for e-things to work right. As you put all your business assets on the Web and turn them into e-services, it better work.
In the E-Solutions job I led the development of HP’s overall software strategy. So, I got a very personal insight into the level of support and the importance of software at HP in that project. And it’s great to see that HP is really looking at software as a vital component of its growth engine for the future and understands that a different business model is required for support of software.
HP Pro: How has HP adjusted business models to fit the software business?
Azzarello: I’ll talk about two key differences [between the business models for hardware and software], although there are many. One is the way we treat support revenue. In a software business, your support revenue becomes your annuity stream, and it directly funds your new product development. Software businesses just work that way. That’s why you go into the software business – to get this annuity stream and fuel your growth. At HP, we were separating our support revenue and putting it into a support division like we do for the platform group. That is not in support of a software business model. Now, OpenView and our other software businesses have the support revenue coming back in and fueling the business. That follows the fundamental software business model.
Another thing that’s very different is the way the sales channel works. The way we sell and the way we recruit partners and the way we work with partners is much more specialized in software. It’s a very value-add kind of sale, and it’s a very solution-oriented sale. A hardware platform box is an enabler, and a software application is a specialty. So, you must have a specialty sales force to be successful selling software, and you must recruit a specialty channel. In OpenView we have a lot of plans to expand our sales force and channel quite aggressively.
HP Pro: When will this expansion begin, and what does it involve?
Azzarello: It’s already begun. We’re in the process of expanding our sales force now, and we’re looking at very aggressive growth numbers – more than 50 percent growth in the sales force – over the next few months. There’s a big market out there, and we want to jump on it.
HP Pro: Are you targeting new customers or primarily the installed base?
Azzarello: Our installed base is not using all of our products. It has more network management software than anything else, and OpenView has a whole new portfolio of software. So, the installed base continues to be a main target. Making sure we’re aggressive in selling our new value propositions and our new products into our installed base, I think, gives us a jump up on some of the new competitors that are starting from scratch.
The other thing we’re doing, in terms of what shouldn’t really be a new sales channel but a new level of focus, is integrating with HP’s top 100 accounts program, so we’re going to have OpenView specialists who become part of the global account teams. That, I think, is going to open up a new channel of business into the enterprise accounts.
The market that’s growing very fast right now is the Solaris market. A very fundamental component of being a real software business is that you have to support multiple platforms. Solaris is a fast-growing market segment for us where we don’t have the big installed base, so this is a real growth engine. As we expand our sales force and our channel program, we want to make sure to reach the Sun customers. And the Sun customers are easier to reach through our channel partners than they are with the HP badge on.
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