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HP0-003 - HP OpenView Service Desk 5.x - Dump Information

Vendor : HP
Exam Code : HP0-003
Exam Name : HP OpenView Service Desk 5.x
Questions and Answers : 75 Q & A
Updated On : February 20, 2019
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HP0-003 Questions and Answers

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HP0-003 HP OpenView Service Desk 5.x

Study Guide Prepared by Killexams.com HP Dumps Experts


Killexams.com HP0-003 Dumps and Real Questions

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HP0-003 exam Dumps Source : HP OpenView Service Desk 5.x

Test Code : HP0-003
Test Name : HP OpenView Service Desk 5.x
Vendor Name : HP
Q&A : 75 Real Questions

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HP HP OpenView Service Desk

the way to find an HP OpenView License | killexams.com Real Questions and Pass4sure dumps

When a retail store sells your product, you may find yourself bringing in more money.

When a retail keep sells your product, you might also find yourself bringing in more cash.

Jupiterimages/Comstock/Getty photographs

HP has a number of OpenView utility applications that are used by means of small business homeowners for management of their methods and networks. There isn't any online alternative attainable to request a license for these items, however a local income representative might be capable of finished your request. once you locate the closest HP shop to your area, their revenue body of workers might be able to get you an HP OpenView license.


Hewlett-Packard Expands OpenView household | killexams.com Real Questions and Pass4sure dumps

information

Hewlett-Packard Expands OpenView household
  • by way of Scott Bekker
  • 06/26/2002
  • Hewlett-Packard this week added new products according to its HP OpenView IT administration framework that covered components and plug-ins for managing service degree agreements, internet capabilities and storage.

    however HP has been working on its own approach to net functions, the business appears to be taking a fairly agnostic approach to internet services in the OpenView unit.

    a brand new HP OpenView Transaction display screen works with each J2EE and Microsoft .net application infrastructures. Designed for automating the isolation of performance bottlenecks in web features utility infrastructures, the monitor analyzes the path of transactions to find network, server or utility bottlenecks. it works with Microsoft .web, BEA WebLogic and IBM WebSphere.

    HP also introduced "sensible Plug-ins" for webMethods, IBM WebSphere and sun ONE web services. those plug-ins come on proper of available plug-ins for Microsoft .web and BEA WebLogic.

    New products and components no longer regarding net services are an HP provider Desk, HP OpenView Storage facts Protector and HP OpenView Storage area manager.

    The HP service Desk offers assistance about carrier degree objectives to other equipment that measure and video display infrastructure efficiency and availability.

    HP OpenView Storage records Protector specializes in rapid restoration from failures via an emphasis on using disk for backup and repair of a firm's most vital statistics. The solution also helps tape-based mostly restoration for less pressing information.

    The HP Open Storage enviornment supervisor is for controlling and monitoring multi-dealer storage materials. The utility has been extended to help storage devices or interconnects from HP, IBM, Hitachi information methods, XIOtech, Brocade, Chaparral, Inrange, Nishan and Vixel.

    about the writer

    Scott Bekker is editor in chief of Redmond Channel associate magazine.


    guide.com Automates eSupport for HP OpenView | killexams.com Real Questions and Pass4sure dumps

    help.com Automates eSupport for HP OpenView

    help.com, a company of eSupport solutions is presenting an entire information superhighway support Infrastructure to the HP OpenView service Desk product suite from Hewlett-Packard enterprise.

    This alliance automates the complete technical assist process -- from difficulty prevention and issue management through to complete issue resolution. The built-in solution will support in the reduction of the whole charge of possession of corporate computer systems through call avoidance and instant remote analysis and restoration of computer utility issues.

    The HP OpenView service Desk answer enables companies to put in force support procedures and align IT methods with company wants. by way of integrating support.com's eSupport answer, help desk gurus at the moment are capable of solve issues immediately, and in real time by way of the web.

    "We trust the integration between support.com's e-support infrastructure and HP OpenView service Desk will enable our joint valued clientele to leverage the web to bring seamless and fast assist," says Olivier Helleboid, performing vice chairman and regularly occurring manager of HP's OpenView utility enterprise Unit. "First and finest, it enables HP OpenView service Desk users to provide sophisticated client support and turn their internal assist desk into an enormous aggressive advantage."

    The built-in solution leverages the tracking and notification capabilities of HP OpenView provider Desk and extends them with the ability to remotely diagnose and repair utility complications. while HP OpenView carrier Desk generates and routes obstacle tickets, the guide.com curative device remotely fixes software issues.

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    HP OpenView service Desk is focused on proposing technology and usefulness to optimize help service ranges. the combination with guide.com will permit valued clientele to reduce utility-related assist expenses through call avoidance and instant faraway diagnosis and restoration of application configuration issues.

    HP OpenView's intuitive consumer interface and flexibility make it a first-rate candidate for integration with the aid.com curative device. As a part of the alliance, aid.com has develop into an answer accomplice in the HP OpenView associate software.

    "With HP OpenView options at work in more than 120,000 multi-seller allotted computing environments worldwide, forging a relationship with HP OpenView is a major step for support.com," says aid.com President and CEO Radha Ramaswami Basu. "both groups share the regular intention of automating enterprise IT aid Desks by proposing most reliable-of-breed solutions."

    For greater counsel about help.com's internet aid infrastructure, talk over with www.aid.com.


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    HP OpenView Service Desk 5.x

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    Support.com Automates eSupport for HP OpenView | killexams.com real questions and Pass4sure dumps

    Support.com Automates eSupport for HP OpenView

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    "We believe the integration between Support.com's e-Support infrastructure and HP OpenView Service Desk will allow our joint customers to leverage the Internet to deliver seamless and instant support," says Olivier Helleboid, Acting Vice President and General Manager of HP's OpenView Software Business Unit. "First and foremost, it allows HP OpenView Service Desk users to provide superior customer support and turn their internal help desk into a tremendous competitive advantage."

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    HP software targets service management | killexams.com real questions and Pass4sure dumps

    IT-Director.com, special to SearchWebServices

    Market AnalysisHP software targets service management

    HP OpenView is a very good example of a software brand with high levels of public recognition and, indeed, with a reputation for quality. This is a relatively unusual state of affairs when you consider that HP is a company better known for its hardware products rather than its software tools. At its Software Forum event in Seattle, the new HP this week announced the latest releases in its growing range of software tools.

    The company issued a raft of announcements covering many of HP OpenView's constituent offerings with Service Management clearly forming a particular area of focus. Cesare Capobianco, General Manager Software Global Business Unit, EMEA, stated that the software group's aims are "to provide tools that help customers to reduce the cost of managing their systems, simplify operations and to reduce the risk inherent in running complex IT environments."

    At the top of the list, HP OpenView's highly regarded Network Node Manager has been enhanced with the addition of extended capabilities to help streamline and accelerate root cause analysis with new features covering topology, smart event correlations, scalability and correlation maintenance. At the same time OpenView Service Desk 4.5 has been updated to provide new Service Level Management facilities and now makes use of an OpenXML interface.

    Another area that HP is addressing covers the management of Web services with the release of OpenView Transaction Analyzer, which helps to identify performance bottlenecks in both J2EE and .NET architectures. The tool operates in BEA WebLogic, IBM WebSphere and Microsoft .NET environments to analyse the path of transactions and identify network, server or application bottlenecks. The product can be deployed as a stand-alone solution or in conjunction with HP OpenView Internet Services to facilitate end-to-end response time monitoring and diagnosis.

    HP also launched a number of the so-called 'Smart Plug-Ins' (SPIs). OpenView Smart Plug-In for WebMethods provides automatic discovery and maintenance of business processes, whilst OpenView Smart Plug-In for IBM WebSphere facilitates the management of WebSphere systems, and OpenView Smart Plug-In for Sun ONE Web services offers similar capabilities in Sun One architectures. SPIs for .NET and BEA WebLogic are already available.

    HP software also possesses very strong storage management tools (including the OmniBack II suite) and these are moving into the OpenView brand. In Seattle the company announced two new storage management products, namely OpenView Storage Data Protector and OpenView Storage Area Manager. HP OpenView Storage Data Protector software uses a service-driven approach that shifts the focus of data protection from backup to recovery. The software provides disk-based instant recovery capabilities and unlike traditional tools that focus exclusively on tape-based recovery, OpenView Storage Data Protector enables both tape and disk-based recovery.

    OpenView Storage Area Manager provides sophisticated management capabilities in multi-vendor storage infrastructures and now includes support for many new storage devices and switches.

    All of these software announcements fit well with the overall 'Service-Driven' Management approach that HP OpenView advocates strongly to ensure that end users receive the IT service that the business requires at minimum cost. It is highly likely that we can expect the gradual introduction of Compaq software technologies into the new HP portfolio.

    Overall, it is clear that HP has a very strong Infrastructure Management Software story to tell. Indeed, it is apparent that OpenView has mapped out its development over the next year or so in great detail, and we can expect the software arm of HP to bring ever more sophisticated offerings to market.

    Copyright 2002 IT-Director.com provides IT decision makers with free daily e-mails containing news analysis, member-only discussion forums, free research, technology spotlights and free on-line consultancy. To register for a free email subscription, click here.

    For More Information:

    Service-now.com Offers to Save the IT Service Management Industry From Struggling HP Service Desk and BMC Remedy Implementations | killexams.com real questions and Pass4sure dumps

    SOURCE: Service-now.com

    November 11, 2008 04:00 ET

    Service-now.com Guarantees Reduced Licensing Cost and Implementation Time While Promising the Elimination of ITSM Software Upgrades

    BIRMINGHAM, ENGLAND--(Marketwire - November 11, 2008) - itSMF UK 2008 -- Service-now.com, the pioneer of on-demand IT service management, today announced it is offering to save the IT service management industry from struggling HP Service Desk and BMC Remedy implementations through the power of technology built on the Internet and delivered via software-as-a-service. A new Service-now.com program guarantees reduced licensing cost and implementation time for HP and BMC customers while promising the elimination of ITSM software upgrades.

    HP and BMC have significantly changed their legacy IT service desk product lines. HP has discontinued its OpenView Service Desk product and is asking customers to move to a Service Manager product that is built on legacy Peregrine Systems technology. Meanwhile, BMC Remedy customers face a massive and complex upgrade to version 7 and new, confusing licensing. Consequently, the majority of new Service-now.com customers during the last twelve months were former HP Service Desk and BMC Remedy customers.

    The Service-now.com 80-25-0 relief package promises:

    -- Service-now.com will provide like-for-like functionality* and licenses at 80 percent of the current annual maintenance cost of any HP Service Desk or BMC Remedy implementation.

    -- Service-now.com will implement in 25 percent of the time and at 25 percent of the cost quoted to upgrade existing HP Service Desk and BMC Remedy products.

    -- Service-now.com guarantees to eliminate the customer's upgrade burden and costs. On-demand ITSM software from Service-now.com does all the work and automatically provides customers with significant new versions three times per year.

    Service-now.com makes IT service management automation easy to start, easy to customize and easy to afford. ITSM via SaaS also helps companies save resources on managing infrastructure and supporting software, allowing them to reallocate resources to support the business.

    Service-now.com means:

    -- Significant savings on licensing and implementation time and cost

    -- New technology built on the Internet and open standards

    -- Intuitive, Web 2.0 user interface inspired by Google and Amazon.com

    -- Designed from the ground up to support ITIL v3 processes

    -- Never deal with the hassle of an upgrade again

    Service-now.com has created a new white paper that profiles the transition of two enterprise customers who moved from broken legacy applications to Service-now.com. Journalists and analysts can contact Service-now.com PR directly for a copy of the white paper.

    According to the white paper, "Because the Service-now.com solution is built on the Internet and delivered via SaaS, it eliminates the high implementation and management costs and complexities associated with traditional client / server software."

    For more information:

    -- Visit Service-now.com at itSMF UK 2008 in booth P13.

    -- Join hundreds of Service-now.com customers and prospects at the Service-now.com Winds of Change events in New York or Chicago this week: http://www.service-now.com/exec

    -- Download the 'Help Desk Help' white paper from http://www.service-now.com/relief-package-hp

    -- Register for a Service-now.com Webinar on Thursday, Nov. 20 titled, "Is HP Hanging You Out To Dry?" at https://service-now.webex.com/service-now/onstage/g.php?d=821656531&t=a

    -- View the convoluted history of HP Service Manager on YouTube at http://www.youtube.com/watch?v=oJO1KXbQV4I

    About Service-now.com

    Service-now.com is the pioneer of on-demand IT service management software. Service-now.com integrates ITIL v3 processes, software-as-a-service delivery, and Web 2.0 functionality to deliver a flexible, intuitive and self-managing application. Service-now.com was founded by Fred Luddy, former CTO of Peregrine Systems and Remedy. The company is based in Solana Beach, Calif. and has more than 200 customers worldwide. For more information, please visit http://www.service-now.com/.



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