|Exam Name||:||IBM Notes and Domino 9.0 Social Edition System Administration Update|
|Questions and Answers||:||96 Q & A|
|Updated On||:||February 15, 2019|
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C2040-405 exam Dumps Source : IBM Notes and Domino 9.0 Social Edition System Administration Update
Test Code : C2040-405
Test Name : IBM Notes and Domino 9.0 Social Edition System Administration Update
Vendor Name : IBM
Q&A : 96 Real Questions
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IBM introduced remaining evening that it is selling the remaining components from its 1995 acquisition of Lotus to Indian firm HCL for $1.eight billion.
IBM paid $3.5 billion for Lotus back within the day. The massive pieces listed below are Lotus Notes, Domino and Portal. These had been a large a part of IBM’s enterprise business for a very long time, but final yr large Blue all started to pull away, promoting the building part to HCL, while preserving control of earnings and advertising.
This announcement marks the end of the road for IBM involvement. With the development of the platform out of its control, and in need of money after spending $34 billion for crimson Hat, in all probability IBM with ease decided it not made feel to retain any a part of this in-residence.
As for HCL, it sees a chance to continue to construct the Notes/Domino business, and it’s seizing it with this buy. “The big-scale deployments of these products provide us with a good probability to reach and serve thousands of international enterprises throughout a big range of industries and markets,” C Vijayakumar, president and CEO at HCL technologies, said in a statement announcing the deal.
Alan Lepofsky, an analyst at Constellation research who continues shut watch on the commercial enterprise collaboration area, says the sale might represent a clean beginning for utility that IBM hasn’t truly been paying shut attention to for a while. “HCL is way more interested in Notes/Domino than IBM has been for a decade. they're investing heavily, attempting to rejuvenate the manufacturer,” Lepofsky told TechCrunch.
while this software might also believe lengthy in the tooth, Notes and Domino are nevertheless in use in many corners of the commercial enterprise, and this is especially true in EMEA (Europe, core East and Africa) and AP (Asia Pacific), Lepofsky talked about.
He added that IBM seems to be completely exiting the collaboration house with this sale. “It looks that IBM is done with collaboration, out of the online game,” he spoke of.
This movement makes feel for IBM, which is moving in a special route as it develops its cloud company. The pink Hat acquisition in October, in specific, shows that the enterprise desires to embody inner most and hybrid cloud deployments, and older application like Lotus Notes and Domino don’t in fact play a role in that world.
The deal, which is discipline to regulatory approval strategies, is expected to close in the core of subsequent yr.
IBM received Lotus software again in 1995 for $three.5 billion. it be now divesting the expertise, along with six other one-time cornerstone commercial enterprise applications.
There become a time when Lotus Notes and Domino have been the cornerstones of IBM's utility portfolio, enabling commercial enterprise collaboration and productivity. these days are now in the past, as IBM is divesting those assets, together with a number of different purposes, to HCL applied sciences.
HCL applied sciences pays IBM $1.8 billion, with the deal expected to shut in mid-2019. moreover Notes and Domino, HCL is buying several different enterprise purposes, including: Appscan for comfy utility development, BigFix for relaxed equipment management, Unica (on-premises) for advertising automation, Commerce (on-premises) for omni-channel eCommerce, Portal (on-premises) for digital journey, and Connections for workstream collaboration.
"We trust the time is right to divest these choose collaboration, advertising and marketing and commerce application assets, which can be more and more delivered as standalone items," John Kelly, IBM senior vp, Cognitive options and research, wrote in a media advisory. " on the same time, we consider these items are a robust strategic healthy for HCL, and that HCL is neatly located to drive innovation and increase for his or her purchasers."
IBM has increasingly been entering into cloud and artificial intelligence during the last four years, and has constructed up other property that it is going to focal point on.applications
lots of the purposes being sold to HCL were at the start acquired by IBM from other providers.
IBM got Lotus software, maker of Notes and Domino, in 1995 for $3.5 billion, although the Lotus company wasn't dropped through IBM unless 2012.
AppScan which is now being bought to HCL, turned into as soon as the cornerstone of the IBM Rational utility portfolio. IBM got the AppScan product portfolio as a part of the acquisition of protection dealer Watchfire in June 2007.
BigFix became received by way of IBM to develop into a part of its Tivoli operations division in July 2010, while Unica was acquired by IBM in August 2010 for $480 million.HCL applied sciences
HCL technologies is based in Noida, India, and positions itself as a digital transformation company. HCL and IBM had already been partnering on many of the got utility belongings.
"We proceed to peer outstanding alternatives out there to enhance our Mode-3 (items and structures) offerings," C Vijayakumar, President & CEO, HCL applied sciences, wrote in a media advisory. "The products that we're buying are in giant becoming market areas like safety, advertising and Commerce, which are strategic segments for HCL. a lot of these products are well considered with the aid of purchasers and placed in the exact quadrant with the aid of business analysts."
Sean Michael Kerner is a senior editor at EnterpriseAppsToday and InternetNews.com. comply with him on Twitter @TechJournalist.
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Before delving into the inner workings of the OSGi console, it is best to briefly explain OSGi. OSGi stands for Open Services Gateway initiative framework. This framework allows software to be written and executed as independent components. In OSGi-speak, these components are referred to as bundles. OSGi is used in a wide range of applications, from client programs such as Eclipse and IBM Lotus Notes, to mobile phones, to server applications such as IBM Lotus Domino. As a result of their modular nature, OSGi bundles can be started, stopped, and debugged on an individual basis, without the need for stopping or restarting the entire platform. Both the Domino server and the Notes client use Eclipse’s implementation of OSGi (Equinox) as their OSGi runtime platform.
OSGi was added to the Domino platform in release 8.5.2. As a result, in Domino 8.5.2, the XPages runtime was repackaged to run as OSGi bundles (instead of just a regular collection of Java JARS), also referred to as Eclipse plug-ins.
The OSGi console allows for the input of commands that the OSGi platform then performs. The platform posts the results of such commands back to the console. The OSGi platform itself has a whole host of commands that can simplify the troubleshooting of problems. The OSGi console can assist developers in developing XPages controls and applications, as well as assisting support personnel in diagnosing runtime issues. Developers who extend the XPages runtime by creating libraries will find the OSGi console commands to be a particularly powerful tool in analyzing problems. The OSGi console is of particular use when the developer/administrator needs to know whether individual plug-ins (or sets of plug-ins) are loading correctly or which version of a plug-in is in use.
As mentioned earlier, OSGi is embedded within both the Notes client and the Domino server. Depending on where your XPages application is running (whether on the client or the server), your method of accessing the OSGi console will vary. We start by explaining how to access the OSGi console on the Domino server.
OSGi is embedded within the HTTP task on the Domino server, as a result, the OSGi console is started automatically whenever the HTTP task is started. OSGi console commands are routed to the OSGi console via the HTTP task. That is, when entering an OSGi console command on the Domino server, the user must tell the HTTP task to route the specified command to the OSGi console—for example:tell http osgi <<command>>
Here, <<command>> is the name of the OSGi console command. Any OSGi command can be executed using the preceding syntax.
When it comes to OSGi commands, every developer and administrator should know several rudimentary commands. These commands can be your “go to” commands when problems arise—say, when you suspect bundle loading might be a factor. Even when you do not think that bundle loading is the problem, it is often best to first confirm that the bundle is actually loaded before proceeding with other debugging techniques.
Table 3.2 lists some of the more commonly used OSGi commands that are available to use for diagnosing plug-in issues on the Domino server (and also the Notes client). In Table 3.2, bundle-symbolic-name is referenced extensively. This is the name by which the OSGi platform references bundles. bundle-symbolic-name correlates directly to the Bundle-SymbolicName manifest header, often referred to as the plug-in name.Table 3.2. OSGi Console Commands
tell http osgi diag <bundle-symbolic-name>
Diagnoses the status of the bundle whose name is provided. Determines whether the bundle is resolved and, if not, states why the bundle is not resolved.
tell http osgi ss <bundle-symbolic-name>
Lists the status of all bundles in the system. Optionally, a symbolic name or a symbolic name prefix can be provided to obtain the status of a particular bundle or a subset of bundles.
tell http osgi start <bundle-symbolic-name>
Starts the bundle with the specified symbolic name.
tell http osgi stop <bundle-symbolic-name>
Stops the bundle with the specified symbolic name.
tell http osgi b <bundle-symbolic-name>
Prints metadata relating to the specified bundle.
tell http osgi headers <bundle-symbolic-name>
Lists the OSGi headers for the specified bundle.
tell http osgi help
Lists all the OSGi command available on the server, along with some text describing each command.
All the commands listed in Table 3.2 can be entered via the Domino server console, with the results of such commands being printed back to the console, as illustrated in Figure 3.4.
Figure 3.4. Running an OSGi command on the Domino Server Console
All the commands referenced in Table 3.2 can alternatively take the bundle id as a parameter (instead of the bundle-symbolic-name). The bundle id is a numeric ID that the OSGi runtime assigns to the bundle during platform initialization. The ID might vary from instance to instance of the platform, but users might find it easier to input than having to enter the entire bundle symbolic name. Examples of how to determine and use the bundle id are given later in this chapter.
Rarely does a single OSGi console command answer all the questions on why a plug-in is not loading or operating as expected. The following sections explain in greater detail how you can use each of these commands and the results you can expect to see from executing such commands.diag <bundle-symbolic-name>
This is one of the most valuable commands in your arsenal and will likely be the one you’ll use most frequently when diagnosing issues. You can use this command to determine whether a bundle is resolved within the OSGi platform. The status returned by this command will be one of the following:
If No unresolved constraints is the returned status, it suggests that the system has recognized the bundle and that all dependencies of the bundle are satisfied. When an Unresolved constraint status is returned, it suggests that one or more bundles or packages that the bundle requires are missing or cannot be loaded. It is worth noting here that a bundle might still fail to start even though the OSGi console reports that the bundle has been resolved. If a bundle fails to start and is resolved, some code in the bundle’s activator likely is failing (throwing an exception).
Sample usage:tell http osgi diag com.ibm.xsp.core
Listing 3.8 shows the typical output of running the diag command against the com.ibm.xsp.core plug-in.Listing 3.8. Result of Running the diag Command Against a Specific Bundle—Successful Case > tell http osgi diag com.ibm.xsp.core 10/17/2011 09:43:14 PM initial@reference:file:../../shared/eclipse/plugins/com.ibm.xsp. core_18.104.22.16810629-1645/ 10/17/2011 09:43:14 PM No unresolved constraints.
In this case, the diag command reports that there were No unresolved constraints against the entered bundle symbolic name—in other words, the system recognizes the given bundle. Upon closer examination, the user can obtain further information about the bundle in question. It can determine where the bundle being used by the platform is installed, and the platform-assigned bundle id can also be obtained.
From reading the console output, the user can see that the bundle is installed to ../../shared/eclipse/plugins/com.ibm.xsp.core_22.214.171.12410629-1645. The location specified is relative to the osgi/rcp/eclipse directory, which is a child of the Domino program directory. In this case, the console output indicates that the plug-in is installed at: <domino program directory>/osgi/shared/eclipse/plugins.
Finally, the output states the platform-assigned bundle id for the specified bundle. 119 is the id assigned to this bundle in this example. As stated previously, the OSGi commands listed here can use the bundle id interchangeably. In this example, executing the following command has identical output to that in Listing 3.8.
Sample usage:tell http osgi diag 119
Listing 3.9 shows sample output of running the diag command in an unsuccessful scenario.Listing 3.9. Result of Running the diag Command Against a Specific Bundle—Error Case > tell http osgi diag com.ibm.xsp.extlib.sbt 09/09/2011 04:05:51 PM update@../../../data/domino/workspace/applications/eclipse/plugins/com. ibm.xsp.extlib.sbt_126.96.36.199108111413.jar  09/09/2011 04:05:51 PM Direct constraints which are unresolved: 09/09/2011 04:05:51 PM Missing host com.ibm.xsp.extlib_0.0.0.
In Listing 3.9, you can see that the OSGi platform reports that the bundle in question is not resolved as a result of a missing dependency. We can see from the console output that the OSGi platform has actually found the bundle that we are looking for (com.ibm.xsp.extlib.sbt), but as one of the bundles that com.ibm.xsp.extlib.sbt depends on is not resolved, the com.ibm.xsp.extlib.sbt bundle does not get resolved itself. Looking a little more closely at the console output, we can determine the following:
The bundle com.ibm.xsp.extlib.sbt is installed at ../../../data/domino/workspace/applications/eclipse/plugins/com.ibm.xsp.extlib.sbt_188.8.131.52108111413.jar. We now know that this path is relative to the <domino program directory>/osgi/rcp/eclipse directory. Hence, we can deduce that com.ibm.extlib.sbt is installed at the <domino program directory>/data/domino/workspace/applications/eclipse/plugins/ directory.
The OSGi platform–assigned bundle id for this bundle is 116.
One other tidbit of information can be extracted from the console output, in this case. The final line of the output tells us that the host is missing:Missing host com.ibm.xsp.extlib_0.0.0
This tells us that the bundle we are looking for (com.ibm.xsp.extlib.sbt) is, in fact, a plug-in fragment, and the unresolved constraint (com.ibm.xsp.extlib) is the host plug-in.ss, ss <bundle-symbolic-name>, or ss <bundle-name-prefix>
Similar to the diag command, this command quickly determines the status of a particular bundle—or all the bundles installed in the platform. Users can optionally specify a bundle name or a bundle name prefix to get the status of specific bundles. The returned status shows the bundle id, state, and bundle name of all bundles. In many situations, this command is just as useful as the diag command because it also reports the status of a bundle. This command does not tell the user why a particular bundle is not loading, but it does tell the user the state of a bundle.
Sample usage:tell http osgi ss
Listing 3.10 shows the result of running the ss command without any parameters.Listing 3.10. Result of Running the ss Command Without Any Bundle Name Parameter > tell http osgi ss 09/09/2011 01:46:07 PM Framework is launched. 09/09/2011 01:46:07 PM id State Bundle 09/09/2011 01:46:07 PM 0 ACTIVE org.eclipse. osgi_3.4.3.R34x_v20081215-1030-RCP20110624-1648 09/09/2011 01:46:07 PM Fragments=57, 76, 88, 89, 235 09/09/2011 01:46:07 PM 1 RESOLVED org.eclipse.equinox. event_1.1.0.v20080225 09/09/2011 01:46:07 PM Fragments=32 09/09/2011 01:46:07 PM 2 RESOLVED com.ibm.pvc.jndi.provider. java.nl_184.108.40.20610625-0109 09/09/2011 01:46:07 PM Master=71 09/09/2011 01:46:07 PM 3 RESOLVED com.ibm.eclipse.equinox. preferences.nl_220.127.116.1110624-1648 09/09/2011 01:46:07 PM Master=85 09/09/2011 01:46:07 PM 4 <<LAZY>> com.ibm.icu. base_3.8.1.v20080530 09/09/2011 01:46:07 PM 5 RESOLVED com.ibm.pvc.servlet. jsp_18.104.22.16810625-0109 09/09/2011 01:46:07 PM 6 RESOLVED org.apache.commons. logging_22.214.171.12410625-0109
Listing 3.10 lists a subset of the information that displays when this command is run in a normal server environment. However, the listing does show all the information needed to understand the output of the command.
The command outputs several important pieces of information about each bundle:
Sample usage:tell http osgi ss com.ibm.xsp.extlib
Listing 3.11 shows the result of running the ss command with a bundle prefix specified.Listing 3.11. Result of Running the ss Command, Specifying a Bundle Prefix > tell http osgi ss com.ibm.xsp.extlib 09/09/2011 02:25:36 PM Framework is launched. 09/09/2011 02:25:36 PM id State Bundle 09/09/2011 02:25:36 PM 108 RESOLVED com.ibm.xsp.extlib. conns_126.96.36.19910724 09/09/2011 02:25:36 PM Master=117 09/09/2011 02:25:36 PM 109 RESOLVED com.ibm.xsp.extlib. domino_188.8.131.52107241628 09/09/2011 02:25:36 PM Master=117 09/09/2011 02:25:36 PM 112 RESOLVED com.ibm.xsp.extlib. oneui_184.108.40.206107241628 09/09/2011 02:25:36 PM Master=117 09/09/2011 02:25:36 PM 115 RESOLVED com.ibm.xsp.extlib. stime_220.127.116.11107241628 09/09/2011 02:25:36 PM Master=117 09/09/2011 02:25:36 PM 117 ACTIVE com.ibm.xsp. extlib_18.104.22.168107241628
Similar to Listing 3.10, Listing 3.11 shows the results of executing the ss command, only this time the command is passed a bundle symbolic name as a parameter. The ss command finds all bundles on the system that either start with the parameter or have a bundle symbolic name that is the same as the parameter. Listing 3.11 lists all the bundles, along with their bundle id and state.
Table 3.3 lists all the possible states of an OSGi bundle.Table 3.3. OSGi Bundle States
The bundle is uninstalled and is unusable.
The bundle has been installed, but the platform has not yet resolved it.
The bundle has been resolved and is in a position to be started.Note that it is still possible for the bundle to fail to start, even though it has been resolved by the environment.
Similar to RESOLVED, the platform has resolved the bundle and is in a position to be started. The bundle is not yet ACTIVE because it has been configured (via its bundle manifest) to be initialized lazily–that is, only when another ACTIVE bundle references the bundle will it be activated.
The bundle is in the process of starting. Either another bundle has specifically caused the bundle to start (by referring to a class within the bundle) or the user has manually started the bundle via the console. Rarely is a bundle in this state because it is transient.
The bundle is in the process of shutting down. Similar to STARTING, a bundle rarely is in this state.
The bundle is running within the OSGi platform.
Developers and administrators should be aware that, on the Domino server, the state of a bundle is not persisted from one session to the next—that is, after the HTTP task is restarted, any bundles that were started manually in the previous session must be started again. Luckily, the ss command has an argument for filtering all bundles in a given state. The ss command can filter the bundles based on their state, by appending -s [state] to the command syntax.
Sample usage:tell http osgi ss -s active
Figure 3.5 shows the output of running the ss command with the -s active argument.
Figure 3.5. Result of running the ss command in the Domino server consolestart <bundle-symbolic-name>
This command requests that the platform manually start the specified bundle. Calling this command does not guarantee that the specified bundle will be started. An exception can still occur during bundle initialization that would cause the bundle initialization to fail. Performing an ss command after the start command reports the status of the bundle. This command is helpful when a new bundle has been installed on the server, but the administrator or developer is not in a position to restart the HTTP task to start the new bundle.
Sample usage:tell http osgi start com.ibm.xsp.extlib.sbt
Figure 3.6 shows that, by running a combination of the ss and start commands, a bundle can be started and its state can be verified.
Figure 3.6. Result of running the start and ss commands in the consolestop <bundle-symbolic-name>
This command tells the platform to stop the specified bundle. Users should be careful when calling this on a production environment. In some cases, it might not be possible for the platform to stop the bundle. If this is the case, the reason will be printed to the console.
Sample usage:tell http osgi stop com.ibm.xsp.extlib.sbt
Figure 3.7 shows how running a combination of the ss and stop command stops a bundle and verifies its state.
Figure 3.7. Result of running the start and ss commands in the consoleb <bundle-symbolic-name>
This command prints all metadata relating to the specified bundle. The metadata includes imported packages, required bundles, exported packages, bundle location, and so on. This command is useful when the developer needs to quickly verify that the bundle loaded by the platform has the meta information that the developer believes it has.
Sample usage:tell http osgi b com.ibm.xsp.extlib
Listing 3.12 shows a subset of the output from running the b command against a specified bundle.Listing 3.12. Sample Result of Running the b Command Against a Specified Bundle tell http osgi b com.ibm.xsp.extlib 09/09/2011 02:15:21 PM update@../../../data/domino/workspace/applications/eclipse/plugins/com. ibm.xsp.extlib_22.214.171.124107241628NTF.jar  09/09/2011 02:15:21 PM Id=117, Status=<<LAZY>> Data Root=C:Program Files\IBM\Lotus\Domino\data\domino\workspace\.config org.eclipse.osgi\bundles\117\data 09/09/2011 02:15:21 PM No registered services. 09/09/2011 02:15:21 PM No services in use. 09/09/2011 02:15:21 PM Exported packages 09/09/2011 02:15:21 PM com.ibm.xsp.extlib.actions.client; version="0.0.0"[exported] 09/09/2011 02:15:21 PM com.ibm.xsp.extlib.actions.client.data; version="0.0.0"[exported] 09/09/2011 02:15:21 PM com.ibm.xsp.extlib.actions.client.dojo; version="0.0.0"[exported] 09/09/2011 02:15:21 PM com.ibm.xsp.extlib.actions.client.dojo.fx; version="0.0.0"[exported] 09/09/2011 02:15:21 PM com.ibm.xsp.extlib.actions.server; version="0.0.0"[exported] headers <bundle-symbolic-name>
This command causes the OSGi header information for the specified bundle to be printed to the console. This command is convenient for checking information such as the packages that a specific bundle exports or the bundles that the specified bundle depends upon. All the information stored in the bundle’s manifest.mf file is printed to the console.
Sample usage:tell http osgi headers com.ibm.xsp.extlib.sbt
Listing 3.13 shows the result of running the headers command on the Domino server console.Listing 3.13. Sample Result of Running the headers Command with a Specified Bundle Name tell http osgi headers com.ibm.xsp.extlib.sbt 09/09/2011 04:34:52 PM Bundle headers: 09/09/2011 04:34:52 PM Bundle-ClassPath = .,lib/httpclient- 4.0.1.jar,lib/httpcore-4.0.1.jar,lib/commons-codec-1.3.jar,lib/ oauth-20100527.jar,lib/ oauth-consumer- 20090617.jar,lib/oauth-consumer-20100527.jar,lib/oauth-httpclient4- 20090913.jar,lib/oauth-provider-20100527.jar 09/09/2011 04:34:52 PM Bundle-ManifestVersion = 2 09/09/2011 04:34:52 PM Bundle-Name = IBM Social Business Toolkit 09/09/2011 04:34:52 PM Bundle-SymbolicName = com.ibm.xsp.extlib. sbt;singleton:=true 09/09/2011 04:34:52 PM Bundle-Vendor = IBM 09/09/2011 04:34:52 PM Bundle-Version = 126.96.36.199108111413 09/09/2011 04:34:52 PM Export-Package = com.ibm.xsp.extlib.fragment,com.ibm.xsp.extlib.model,com.ibm.xsp.extlib. resources,com.ibm.xsp.extlib.sbt.activitystreams,com.ibm.xsp.extlib.sbt. activitystreams.entry,com.ibm.xsp. extlib.sbt.activitystreams.queue,com.ibm.xsp.extlib.sbt.connections,com. ibm.xsp.extlib.sbt.connections.meta,com.ibm.xsp.extlib.security. authorization,com.ibm.xsp.extlib.security .authorization.beans,com.ibm.xsp.extlib.security.oauth_10a,com.ibm.xsp. extlib.security.oauth_10a.servlet 09/09/2011 04:34:52 PM Fragment-Host = com.ibm.xsp.extlib 09/09/2011 04:34:52 PM Manifest-Version = 1.0
Listing 3.13 lists many different OSGi headers. You can find a full list of OSGi headers and their descriptions in the official OSGi specification: www.osgi.org/download/r4v43/r4.core.pdf.help
This command tells the OSGi platform to print all commands that it supports, along with a short description of each command.
Sample usage:tell http osgi help
Figure 3.8 shows the sample output from running the help OSGi command on the Domino server console.
Figure 3.8. Result of running the help command in the console
I must admit, it’s been awhile since I covered or thought about IBM or Lotus Notes/Domino, but this announcement struck me as particularly interesting.
In case you missed it, IBM has completely dropped the Lotus moniker. Its next release is IBM Notes/Domino 9.0 Social Edition; the new name really rolls off the tongue doesn’t it? Well there’s a reason IBM has gone this route.
The IBM name is more widely recognized and the company was readying the Lotus Notes/Domino 8.5.4 with Social Edition features. Now it has rolled everything up into one completely new client/server release (though the focus is moreso on the client-side).
Note: A Notes/Domino 8.5.4 update is still planned.
This led me to touch base with a past contact (who wished to remain anonymous).
“I think it’s about time they dropped the name,” he said. “Holding onto the Lotus brand was going to have more of a negative impact than a positive one.”
He suggested that the Lotus name is associated with a legacy platform — whether rightly or wrongly. By tweaking the name, Notes/Domino Social Edition is now a “new” idea.
Social Edition allows Notes apps to run in a Web browser. Additionally, there are email and calendar enhancements and Xpages improvements, just to name a few.
While IBM’ers tout returning customers, it remains to be seen how effective the new naming convention and features will prove.
The Notes/Domino 9.0 Social Edition beta will be available for download a month from today — December 14 — and the official release is expected Q1 2013. This brings up an interesting point.
Exchange Server 2013 is also slated to release Q1 2013. Is this a coincidence? Yes, it probably is; IBM has been working on these products for a while and the shift has added a bit more work into the process.
Any thoughts on the announcement? Feel free to email me.
Sep 1, 2012Hugh McKellar
This marks the tenth anniversary of our Trend-Setting Products list, and as in years past, it has been assembled through consultation and collaboration with editorial colleagues, analysts, system integrators and a select group of users. We conscientiously compile the list to serve KMWorld's core constituency, our readers, and focus completely on elegant, workable, sustainable business value. We disregard the gimmicky software that might feature a clever idea but has only ephemeral importance. And although a number of the products listed here are especially well-suited, if not specifically designed, for particular vertical markets, we selected those whose benefits can be realized in our readers' widely diverse environments.
The judging process is a collaborative effort that takes many months. This year more than 700 products/product families were whittled down to the 89 listed in these pages. Each company whose products are listed below helped to define and enhance a market critically important to our readership by listening to and working with customers. They all represent a commitment to innovation and their customers.
We encourage readers to send your thoughts and suggestions to the judging panel at firstname.lastname@example.org.
5280 Solutions: Dynamic Payables—Web-based invoice automation solution for SharePoint.
A9, an Amazon company: Amazon CloudSearch—cloud service allowing customers to integrate scalable search into applications.
Abbyy USA: FlexiCapture 10—data capture and document processing software for turning hard-copy forms and documents into business-ready data.
Accellion, Inc.: Accellion Mobile Apps-secure, enterprise—class mobile file sharing solutions. Click here for more product details.
Access Innovations: Data Harmony 3.8—software tools for metadata management, including automatic indexing and taxonomies. Click here for more product details.
Accusoft: Prizm Content Connect—customizable, scalable content viewer. Click here for more product details.
Acquia: Dev Desktop—package that installs Acquia Drupal on Windows and Mac OS X.
Acrolinx: Acrolinx IQ—natural language processing engine enabling creation of search-ready content.
Alfresco: Alfresco in the Cloud—allows users to collaborate and share files both inside and outside the organization securely on any device.
Altep: Inspicio—legal electronic document review platform with integrated concept searching, clustering and categorization. Click here for more product details.
AnyDoc Software: CAPTUREit—standalone document capture application and part of either end-to-end OCR or AnyDoc automated document and data capture. Click here for more product details.
Appian: Appian BPM Suite—mobile, cloud and social process improvement.
ASG Software Solutions: ASG CloudFactory—comprehensive cloud management. Click here for more product details.
Attensity: Attensity Pipeline—real-time, semantically annotated social media data stream for large organizations.
Attivio: Active Intelligence Engine 3.0—accessible, standards-based unified information access platform.
Autonomy: IDOL 10—a single processing layer for audio, video, social media, e-mail, Web content and structured data.
AvePoint: DocAve Content Shield for SharePoint—automating enforcement of information governance policies for tagging and classifying content. Click here for more product details.
BA Insight: Longitude Enterprise Search for SharePoint and FAST—integrated SharePoint solution that provides full previews of search result content regardless of type or location.
Bamboo Solutions: Web Parts and Tools—portfolio to accelerate portal deployment and facilitate adoption and continued usage. Click here for more product details.
Birst: Birst Enterprise Edition—self-service business intelligence.
BP Logix: Process Director Cloud Edition—business intelligence to help users anticipate and predict potential problems in business processes.
Bridgeline Digital: iAPPS Content Manager V. 4.7—Web experience management with internationalization capabilities for e-commerce. Click here for more product details.
Citrix: XenDesktop—desktop virtualization for on-demand service on any device.
Clarabridge: Clarabridge Enterprise—voice of the customer platform for data acquisition with linguistic processing and enterprise reporting.
Colligo Networks: Colligo Desktop for SharePoint—document, e-mail and records management solution.
Comperio Search: Comperio Front—business logic software for search solutions. Click here for more product details.
Concept Searching: Smart Content Framework—software to identify and tag content with semantic metadata and then classify it to organizational taxonomies.
Connotate: Agent Community—software and services provide an interface for highly accurate data collection.
Consona, which recently merged with CDC Software to form Aptean: CRM Suite—knowledge management, enterprise customer relationship management, e-service and network management software.
Content Analyst: Content Analyst Analytical Technology (CAAT) V. 3.11—deep analytics for unstructured data applications, including legal document review.
Coveo: Insight Solutions—combining enterprise search and knowledge management with extensive industry expertise and best practices.
Digital Reef: Digital Reef eDiscovery—enterprise-scale e-discovery platform for managing legal matters, regulatory inquiries and corporate investigations.
Discover Technologies: DiscoverPoint—automated expertise location for enterprises with large workforces.
eGain: eGain 10—complete suite of customer service and contact center software to help organizations transform their traditional call centers into multichannel customer interaction hubs. Click here for more product details.
Ektron: Ektron 8.5—.NET Web content management, marketing optimization, social community and e-commerce platform.
EMC: Atmos Cloud Delivery Platform—software used to deliver and manage storage-as-a-service to an Atmos storage cloud.
EntropySoft: Content Hub Platform—content connectors providing a central point of access to all company documents, both on-premise or in the cloud. Click here for more product details.
EXSYS: Corvid—development software allowing non-programmers to easily build interactive Web applications.
Exterro: Fusion Platform—workflow-driven suite including identification, legal hold and early case assessment, collection, processing, analysis, review and production.
Findwise: Hydra—open source content processing framework for search-based applications.
FTI Technology: Ringtail 8.2—a complete e-discovery platform with integrated visual analytics and redesigned interface. Click here for more product details.
HiSoftware: Compliance Sheriff—enterprise compliance automation enabling repeatable and enforceable processes for all types of content governance.
IBM: Content Navigator—allows users to access, manage, work and collaborate with enterprise content directly from mobile devices and tablets.
IGLOO Software: Igloo Platform—integrated suite of content management, collaboration and enterprise social networking tools.
Infotrieve: Mobile Library—fully secure, cloud-based access to enterprise content.
Integrify: Integrify 5.5—robust, lean business process management solution available as both an on-premise solution or hosted service.
IntelliResponse: IntelliResponse Answer Suite—customer experience across a variety of interaction channels, including corporate websites, agent desktops, social media platforms and mobile devices.
IntraFind: iFinder—solutions and consultancy services for enterprise search, information access and text mining.
IntraLinks: IntraLinks Connect—out-of-the-box solutions to share content across the enterprise while maintaining security, control and transparency. Click here for more product details.
Jive Software: Social Business Platform—comprehensive, enterprise-class tools for communication, collaboration, content creation and sharing.
K2: K2 blackpearl—BPM software for automating enterprise business processes and building SharePoint applications and integrating Microsoft solutions into SAP.
KANA: KANA Enterprise Agent Desktop—allows contact center agents to access the information and functionalities required to see customer information in a single, unified desktop.
Kapow Software: Katalyst 9.0—enables integration of applications and/or data sources without coding or APIs.
kCura: Relativity 7—Web-based platform providing analysis, review and production stages of the electronic discovery reference model (EDRM). Click here for more product details.
KnowledgeLake: Unify for SharePoint—permits users to stay within native applications while interacting with SharePoint. Click here for more product details.
Kofax: Kofax Web Capture—toolkit for creating Web-based applications with image viewing/scanning capabilities.
M-Files: M-Files ECM—document management integrated with Windows applications.
MarkLogic: MarkLogic 5—database for building and deploying big data applications with structured, semi-structured and unstructured information.
Metalogix: Replicator for SharePoint 5.0—enables multiserver SharePoint content synchronization. Click here for more product details.
Mindbreeze: InSite—secure, semantic software for Web search. Click here for more product details.
Moxie Software: Spaces Platform—communication and collaboration designed to connect customers and employees.
NewsGator: Social Sites for SharePoint 2010—social networking for SharePoint integration.
Noetix: NoetixViews Workbench—automates the creation and management of customizations to Noetix views through an intuitive user interface. Click here for more product details.
OpenText: Exceed onDemand for iPad—managed application access solution designed for enterprises.
Oracle: Oracle RightNow CX Cloud Service—combines Web, social and contact center experiences for unified, cross-channel service.
Pegasystems: Unified Marketing Solution—inbound offer management and outbound marketing combining predictive and adaptive analytics with business process management.
Percussion Software: CM1 Version 2—pure WCM software that provides users with full functionality delivered as an easily upgradeable product.
Proofpoint: Enterprise Governance—tracks, classifies, monitors and applies policy to unstructured information across the enterprise where stored.
Q-Sensei: Q-Sensei Enterprise—multidimensional search and indexing designed to develop and deploy search-based applications. Click here for more product details.
Quest Software: Spotlight on SQL Server Enterprise—in-depth physical, cloud and virtual SQL diagnostics.
Raytion: Enterprise Search Connectors for FAST Search Server 2010 for SharePoint—native integration with SharePoint's security trimming.
Recommind: Decisiv Search—crawls and indexes information from any source, including document management systems, intranets, e-mail archives, contact management databases and websites.
Reprints Desk: Article Galaxy—journal article platform for evidence-based promotions, medical information responses, as well as scientific, technical and medical research.
RightAnswers: Unified Knowledge Platform—knowledge management automation and service.
Rivet Logic: Crafter Rivet Version 2.0—an end-to-end Web content and experience management and delivery platform. Click here for more product details.
RSD: RSD GLASS—platform for managing global corporate information governance programs for electronic and physical records.
SAP: StreamWork—social software enabling information analysis to drive action through collaboration with people, data and structured business tools.
SAS Text Analytics: Predictive Analytics and Data Mining—suite of integrated predictive modeling processes.
SDL: SDL Tridion—complete, global Web content management solutions. Click here for more product details.
Search Technologies: Aspire—content processing system designed for search environments enabling content to be acquired, cleaned, restructured, enriched and normalized. Click here for more product details.
Sherpa Software: Discovery Attender for Notes—federated search functionality across all Domino databases.
Smartlogic: Semaphore—combines ontology management, classification, text mining and semantic analysis in a search application framework.
SpringCM: Mobile apps for iPad, iPhone and Android—cloud-based content and document management solutions.
StoredIQ: Active Information Management Platform—open platform for in-place dynamic indexing and analysis of data.
Symantec: Endpoint Protection—antivirus software virtual and physical systems that integrate into other virus protection tools with a single console.
Synaptica: Synaptica Enterprise—taxonomy and metadata management software.
Traction Software: TeamPage—action tracking, Twitter-style status, threaded discussion, collaboration, social networking and deep search.
Vivisimo, an IBM company: CXO—customer experience optimization connecting customer-facing agents with information required for sales/support.
Wall Street Network: WSN Insight—knowledge management for SharePoint.
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