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As purchasers wind up with their Cognos 8 implementations, the business’s holistic performance administration pitch might seem to be much more appealing.
When Cognos Inc. announced its revamped Cognos eight BI suite a pair months ago, the company’s pitch changed into straight out of Edward O. Wilson. form of.
at the time, Cognos hyped Cognos eight as a one-cease-store for the swiftly converging utilization arcs of natural enterprise intelligence (BI) and what Cognos calls corporate performance management (CPM). name it (tempo Wilson) a brand new Synthesis of another variety—Holistic performance management.
Cognos officials stress that there'll all the time be a place for bread-and-butter BI. If nothing else, says Mychelle Mollot, vice-president of market method with Cognos, BI applied sciences supply a groundwork for holistic performance management, which encompasses not just BI, but also scorecarding and planning, too. “[Companies are] going to realize that … they do have these wants for scorecarding applications or for purposes that need a mixture of planning and company intelligence, [and] that those purposes should all come from the identical platform,” Mollot said, in an interview this summer season.
Holistic performance management—like efficiency administration itself—is a somewhat tougher sell to many Cognos clients, despite the fact. It’s now not that they aren’t intrigued with the aid of the promise of efficiency management as a know-how self-discipline, or with the aid of Cognos’ imaginative and prescient of holistic performance management in certain, it’s just that in most circumstances, Cognos customers are busy planning their enhancements to Cognos 8 BI.
as soon as that’s via—in three months, six months, a 12 months, or once in a while greater—and if there’s price range wiggling room adequate, then, many say, holistic efficiency administration will benefit a more in-depth seem. “We’re imposing an ODS now. We consider that’s the ultimate missing piece—the lively warehouse. We’re going to beginning feeding mission-critical systems from the warehouse, and it’s going to develop into more of an operational factor, and that’s going to get us into the subsequent degree,” says Louis Barton, director of statistics warehousing for Cullen/Frost Bankers Inc., a financial maintaining company primarily based within the Southwest. “It’s evolving. We’re no longer there 100 percent yet, however Cognos is helping us get there, since it’s given [users] that lacking entrance-conclusion [ReportNet] that they can engage with.”
As for Cognos’ planning or efficiency administration choices, Barton says he’s likely going to take a circulate—for now. “unless we can discover a compelling business case for in fact going out and purchasing [that] device, we’ll should make do with the set of [informal] courses we've right now,” he concludes.
John Hasenzahl, director of capabilities capabilities and records management for transportation and logistics expert Schneider country wide Inc., had the same response. Schneider recently purchased a license for Cognos’ ReportNet device for operational reporting, he says, and to the extent that ReportNet gives a lots more intuitive and scalable basis for reporting, he’s glad with it. however Schneider hasn’t yet fully made the circulate to ReportNet. imposing Cognos’ flagship reporting together with the rest of the Cognos 8 BI suite (Schneider is additionally a PowerPlay shop) is his first priority, Hasenzahl says.
“We these days did a purchase for ReportNet for operational reporting, [and] we’ve embedded the ReportNet reviews inside our operational systems applications, and we’re calling [those reports] directly from the operational gadget,” he explains. Hasenzahl, too, says he’s intrigued with the aid of Cognos’ holistic product method, which—if nothing else—has been a catalyst for synthesis.
“I believe the integration of their products is top notch. They continuously develop into more user-friendly, more convenient to use, more straightforward file creation. and i believe their [Cognos 8] structure is the right architecture to be on. It in fact matches our ordinary architecture an awful lot enhanced than series 7 did,” he feedback.
Vivian Adashek, supervisor for U.S. finance with a popular U.S. staffing company, welcomes Cognos’ New Synthesis. She’s already a consumer of that enterprise’s planning equipment and says the stronger integration between the Cognos eight BI stack and Cognos’ planning and efficiency management options is a pretty good component, indeed. “The skill to take the [Cognos] planning facts and use it in precise time in the analysis studio [PowerPlay] and not best that, but the usage of other statistics sources, together with the planning information—that’s all very enjoyable,” she says.
at the same time, Adashek can’t stop speakme about one of the vital new collection 8 BI enhancements. “The performance adjustments and improvements that they made in analysis Studio in fact made it extra Excel-like, so I think we’re going to profit some efficiencies from that,” she comments, noting that it’s now feasible to do “distinctive evaluation of the statistics on the equal page.” for this reason and others, Adashak argues, Cognos 8 is the enterprise’s strongest BI unlock thus far. “I suppose [Cognos 8] in reality empowers users, in particular the way it reduces [dependency on] Excel, they definitely are controlling the statistics they’re working with,” she shows.
Mike Reeves, manager for the client tips features community at the identical business, also likes the brand new Synthesis of Cognos eight. “From an external client perspective, the interesting issue for me is event Studio [part of Cognos Planning] and establishing indicators according to certain activities and likely metrics,” he concludes. “In Cognos eight, it’s all there together. [External customers] see their dashboard, they click on a metric, it brings up a record appropriate in the same window. An alert can exit to them in an e-mail… saying your metric is trending in a course you could are looking to preserve a watch on. It’s pretty seamless.”
Stephen Swoyer is a Nashville, TN-based mostly freelance journalist who writes about technology.
Cognos a company in business intelligence and efficiency administration solutions, these days launched Cognos eight BI v3 which includes new and enhanced BI user capabilities and advances in its SOA-based enterprise-type platform. These new traits are designed to efficaciously deliver corporations with extra focused performance advice throughout a broader and more different latitude of decision-makers, with extended modeling and administration capabilities to simplify deployment and upkeep for directors. Cognos eight BI v3 is the third fundamental liberate of Cognos’ enterprise intelligence flagship that became added in 2005. It addresses the needs of giant organisations and mid-market organizations alike as they capitalize on their ERP investments and turn information into actionable, critical performance guidance for superior resolution-making throughout industries. New extremely centered assistance start and more advantageous evaluation capabilities let competencies worker's, ranging from front-line managers to executives, receive strategic business information the place, when and how they want it to make more desirable selections. New deployment and administration advances additionally make it easier for IT administrators to installation and manage their efficiency administration ambiance, while turning out to be their consumer communities.
“Cognos eight BI v3 is a wealthy product offering with powerful advantages for enterprise users who can now take capabilities of statement-vogue reporting, more desirable navigation, richer visualization and enterprise-friendly tools for constructing OLAP cubes,” referred to Chad Erman, enterprise Intelligence Lead, Southwestern energy company. “points like briefing books, bendy tips firm and more desirable dashboard filtering help refine the vogue and nice of integral BI guidance it really is dropped at key individuals, departments and business partners. With this product, both midsize companies and massive agencies should still be in a position to enhance the price and relevance of their BI assistance throughout all degrees and capabilities of the company.”
This BeyeNETWORK information item contains advice from a recent press unencumber by using the business mentioned.
these days, customer applied sciences, traits and behaviors proceed to drive future interfaces to IT. At Symposium/ITxpo 2006, Gartner brought up: “We expect that right through the next 30 years of this journey, technology will continue to power further and additional into company, but the real transformation will be the manner know-how reaches people and adjustments the manner we work and play. If the last 30 years were about offering expertise to the business – the subsequent 30 years will be about expertise transforming the lives of people. know-how is getting very own.”Cognos eight Go! cellular for SAP provides a rich cellular-client interface for SAP users that permits any one to make use of a handheld equipment to read and interact with Cognos eight BI studies and SAP facts sources. users can get every day dashboards, obtain alerts and notifications, discover developments, or get a transparent image of client fame across latest orders.With Cognos 8 Go! cell, groups are able to combine mySAP records, BW data and non-SAP transactional and warehouse information in a single consolidated view of efficiency guidance through record and metrics assistance. This assistance may also be each accessed and authored by means of the net, featuring a single BI platform for users. effortless entry to BI via cell gadgets allows SAP users to make high-cost business choices, whether in the box or within the workplace.Cognos 8 company Intelligence (BI) supplies effortless-to-use BI with the correct context, via regular interfaces, at the correct time. Cognos eight Go! cellular is the newest addition. it's going to aid users make extra recommended decisions in context to quickly enrich individual effectiveness and organizational efficiency when cell, while enabling IT to extra leverage existing investments in Cognos eight BI and SAP options. The intuitive client will also deliver:
“Cognos 8 Go! cellular, mixed with our wide answer set and endured integration with SAP functions, offers SAP valued clientele effortless access to company records and counsel at any place and every time they need it,” pointed out Leah MacMillan, vice president of product marketing, Cognos. “And it may possibly power bigger deployments of BI whereas leveraging current SAP deployments throughout the commercial enterprise.”
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Mega-vendors still dominate the business intelligence (BI) software market, but their stranglehold may be loosening as disgruntled customers begin to look for lower-priced, more flexible options from BI pure-plays.
SAP and IBM BI customers, in particular, report lower levels of satisfaction as the mega-vendors continue to iron out their BI product roadmaps and adjust support and maintenance fees, according to Gartner's BI Magic Quadrant report, released last week.
With a weak economy, customers are increasingly looking for cheaper, quicker-to-deploy options like BI embedded within packaged analytic applications and, to a lesser extent, SaaS BI to meet their reporting and analytic needs, said Rita Sallam, an analyst with the Stamford, Conn.-based research firm and co-author of the report.
"Many [BI] pure-plays are leveraging business user impatience with enterprise BI systems and are delivering alternative easy-to-use-and-deploy architectures, alternative business models, and a strong customer focus -- so much so that in many cases business users continued to buy non-stack solutions even when a stack standard is in place," Sallam said in an email interview.
The related data warehouse market is experiencing a similar phenomenon. According to Gartner's Data Warehouse Magic Quadrant, also released last week, smaller data marts and virtual data warehouses that use federation technology are enjoying renewed popularity as companies look to increase flexibility while keeping costs down.
Higher performance requirements from customers are also pushing data warehouse vendors to improve the power of their products through the addition of in-database analytics and column architectures, according to Gartner's Donald Feinberg, who co-authored the report on data warehouses.
Data warehouse appliances -- server and storage hardware bundled with analytic databases -- also continue to gain in popularity thanks to their ease of implementation and support, he said.
"The bottom line is [customers] want to call one person for support" when there is a problem with performance, Feinberg said.
Still, in both markets, neither customer unrest nor the desire for quicker, cheaper deployments made much of a dent in the mega-vendors' dominant market share positions, Gartner said. Mega-vendors are themselves responding with more BI and DW deployment options, either developed internally or through acquisition.
"I think there are a few reasons why customers continue to buy into the stack despite an increase in dissatisfaction," Sallam said. "Stack-centric buying is largely IT driven, and stack vendors promise a one-stop shop. They often offer deep discounts or bundle BI platform capabilities with other parts of the mega-vendor stack (e.g., applications or information infrastructure) and offer the promise of integration and optimization with their respective applications and information management stacks."Three mega-vendors top both BI and data warehouse markets
Appearing in the leaders' quadrants in both the BI and data warehouse Magic Quadrant reports were Oracle, IBM and Microsoft.
Oracle's BI platform has the widest range of capabilities among the top vendors, including reporting, dashboarding and ad hoc query functionality. The vendor also offers three distinct data warehousing options, -- Oracle Database 11g, Oracle Reference Configurations, and Oracle Exadata v2 -- "giving customers a wide variety of choices," the report said.
IBM's core BI platform, IBM Cognos 8, was cited for its architectural consistency, "with IBM Cognos customers reporting that they need only three administration staff per thousand users on average," the BI Magic Quadrant report states. Like Oracle, IBM has a number of data warehouse products to meet varying needs.
Microsoft, meanwhile, continues to make inroads in both markets thanks to the ubiquity of its tools -- mainly Excel, SQL Server, and SharePoint Server, according to Gartner. Microsoft will probably expand its market share in 2010 when it debuts PowerPivot, an Excel add-on for BI and analytics, and SQL Server 2008 R2 Relational Database, which is likely to take the form of an appliance.
"The significance is that all three … have the full spectrum of information infrastructure technologies from the database [including hardware in the case of IBM and Oracle] through the middleware stack and -- in the case of Oracle, SAP and Microsoft -- the enterprise applications as well," Sallam said. "Stack vendors do have an advantage in that they can optimize their BI platforms for their respective application and information management stacks."
While the top positions in the BI Magic Quadrant were bunched together -- Oracle and Microsoft earned virtually the same ranking -- Teradata was the clear leader in data warehousing. Gartner cited the vendor's products' ability to handle mixed workloads without hindering performance, including near real-time data loading, tactical business analytics and an increasing number of ad hoc queries.
"Teradata's solutions, which include the data warehouse platform, data models and professional services dedicated to data warehousing, set it apart from the rest of the market," Feinberg wrote.
Also earning a place in the BI leaders' quadrant were SAS Institute, Microstrategy, SAP, and Information Builders. Netezza and Sybase rounded out the leaders' quadrant for the data warehouse market.SaaS, open source BI deployments still small but increasing
While still a small percentage of overall deployments, SaaS BI, delivered both from internal and the public cloud, is slowly but steadily gaining traction, according to Gartner.
"This growth will be accelerated by organizations' increasing need to deploy intuitive BI tools and applications cost-effectively to more users, reduce time to value and time to scale, and lower capital expenditures," Sallam wrote.
SAP and SAS Institute have the largest number of SaaS BI deployments, but smaller up-and-coming vendors like Birst, GoodData, Oco and PivotLink are also getting attention, the report states.
Cloud-based data warehousing, on the other hand, has yet to take off, for a number of reasons, according to Gartner. "The issues around the security, multi-tenancy and latency of use of the Internet as a transport for data loading are among the reasons given for the reluctance to locate the data warehouse in the cloud," Feinberg wrote.
Gartner predicted that both the BI and data warehouse markets would continue to grow this year as companies look to the software to turn their corporate data into competitive differentiators.
Gartner research shows users care more about look and feel of BI than about integration with other enterprise apps.
Much of Gartner's business intelligence (BI) research focuses on customer satisfaction and usability. Two of the biggest takeaways from several Gartner reports released over the past few months are the poor satisfaction rating mobile BI received in the face of its high popularity and the poor performance of big vendors compared to their smaller counterparts.
Users apparently are overly enamored with the latest display-type bells and whistles, while not paying enough attention to product integration. Is this a sign that BI purchasers fall into the same trap as many car buyers? That is, paying too much attention to cup holders and music systems and not enough to vehicle fundamentals?Mobile BI Sucks
Gartner analyst Rita Sallam doesn’t go so far as to say that mobile business intelligence sucks, although she raises questions about its value to the enterprise based on Gartner's survey responses.
"Despite the amount of attention vendors are paying to mobile BI, it is still early in terms of customer adoption and had a relatively low score in terms of how its capabilities were meeting user needs," she said. "Users appear to be less satisfied with their mobile capabilities than the other 14 capabilities assessed in the survey."
Gartner looked at mobile BI based on its ability to provide devices with reports and other dashboard content. Its usage showed the highest growth among all business intelligence features considered, with 6.2 percent of respondents stating they make extensive use of mobile functionality.
Vendor ratings in this category also varied markedly, as would be expected. The analyst firm placed Logi Analytics in the lead on mobile BI (based on user survey results), followed by Targit, Panorama Necto, Bitam, Alteryx and Quiterian.
Among the larger vendors, MicroStrategy took the highest spot in sixth place, followed by Information Builders and SAP BusinessObjects BI. Scoring below the survey average on user satisfaction were (in descending order among the major vendors) IBM Cognos 10, Microsoft 2012 SQL Server, Oracle OBIEE, SAP Netweaver BW, SAS, IBM Cognos 8, SAP BusinessObjects 3.1 or earlier, and Microsoft 2008 SQL Server.
What this seems to show is that small independent vendors continue to lead the way on mobile business intelligence. However, mega-vendors and large independents are beginning to gain some ground. That said, they still have a good amount of ground to cover based on the number of them being graded below average.Big BI's Dilemma: Integration's Invisible Value
Let’s compare the mobile BI winners to those graded highest by users against all 14 of the categories selected by Gartner for the survey. The top five in overall product capability were Panorama Necto, Birst, Bitam, LogiXML and Board.
"The customers of Panorama Necto, Bitam, Prognoz, Board, Salient and Alteryx rate them highly across product functionality, ease of use and in enabling an above-average percentage of users to conduct complexity of types of analysis," Sallam said. "Birst and Logi Analytics, on the other hand, are also rated highly across functions and ease of use, but are used primarily for less complex types of user analysis."
Notice again that not a single mega-vendor or large independent gained a top five place overall. Information Builders placed highest, followed by MicroStrategy and IBM Cognos 10. Those scoring below average (in descending order) were SQL Server 2012, SAS and BusinessObjects 4.0. All of the bottom six positions were held by various Oracle, SAP, Microsoft and IBM products.
So what’s going on here? The nimble little guys who tend to focus on specific parts of BI are considered to do a better job than those who have erected an all-encompassing business intelligence platform complete with a vast array of integration features. How could that be?
The big boys have spent decades assembling end-to-end business intelligence platforms that in many cases integrate with CRM, ERP and other enterprise applications. They have had to do this in the face of constantly evolving technology and frequent mergers and acquisitions. It would appear, then, that their best efforts to provide users with fully integrated tools are largely taken for granted by customers – at least, according to this Gartner survey.
"Integration isn’t regarded as an attractive element to users compared to features such as dashboards and mobility," Sallam said. "This emphasis and higher user satisfaction on information delivery and analysis capabilities, however, should not diminish the importance of strong integration components in any BI architecture. During the product evaluation phase, a balanced view of all BI capabilities is recommended."
The bottom line seems to be that users are rarely going to ever be happy with integration as a feature. It is essentially plumbing, and like the pipes in one’s own home, you really don’t care about them as long as it all works correctly. The only time this comes to your attention is when a sink clogs or a pipe bursts. Similarly, vendors that focus on integration can expect little thanks from their customer base.Winning Points on Presentation
It’s an interesting exercise to compare the mobile and overall tables. Smaller independents such as Panorama Necto, LogiXML, Bitam, Birst and Prognoz (in roughly that order) placed in the top 10 on both metrics, which indicates they serve mobility needs while also taking care of the majority of factors that users care about in business intelligence.
Mega-vendors fared poorly overall in the rankings, although IBM Cognos 10 broke into the top 10 overall and almost recorded an average grade on mobility. Microsoft SQL Server 2012 failed to score above average in either category but still did better than SAP or Oracle. Clearly, users are telling the mega-vendors that they are not meeting all their needs.
What about the large independents? Information Builders narrowly beat MicroStrategy overall, while the latter leads in mobility. SAS, however, earned a below-average user rating on both counts. These companies, to some degree, may be being painted with the same brush as the mega-vendors in that they have been around for a long time, offer sophisticated end-to-end product suites and are racing to catch up with the latest Web technologies. But they are closer to achieving the popularity enjoyed by some of the little guys than SAP, Oracle and Microsoft.
Open source vendors Actuate, Jaspersoft and Pentaho all earned below average marks in the Gartner composite product rating. Only Pentaho received an above-average grade on mobility (but only just). They trail the large independents on both counts.
Sallam summarizes these scores by putting them in the context of deployment complexity. The acid test for the small independents comes when they are forced to deliver full BI capabilities within a large enterprise setting.
"Generally speaking, those vendors perceived as delivering the highest business benefits also have below-average and less complex deployment sizes," said Sallam. "In addition, they tend to concentrate on the latest information presentation and data discovery technologies, which are highly valued by users."
Drew Robb is a freelance writer specializing in technology and engineering. Currently living in California, he is originally from Scotland, where he received a degree in geology and geography from the University of Strathclyde. He is the author of Server Disk Management in a Windows Environment (CRC Press).
We talk a lot about getting business intelligence into the hands of everyone who needs it. Over the past year or two the vendor community has recognized this need and seems to be tracking toward that goal. But once a technology has been selected who is truly responsible for the adoption? Companies that are successful generally have passionate, creative team leaders who "get it". I had the pleasure of meeting Susan Dean at a Cognos User Conference this year and was struck by her out of the box thinking and attitude. Susan is the Business Intelligence Director at MÃ¶lnlycke Health Care US, LLC and she and her team have taken the challenge of business intelligence adoption head on.
Perhaps her best tool is the book her team created titled "Cognos 4 Dummies, The complete guide for using Cognos to make reports, presentations and targeting easier". A 90+ page guide for users to discover Cognos Cheat Sheets, The stuff We Always Forget, Whats Available and Where is it and a bunch more. Its an incredible resource and one that according to Susan was developed out of necessity, her team is small. They needed a way to service the users (100+) without sacrificing their ability to evolve and grow.
From an ROI standpoint Susan's efforts have been rewarded, monthly forecasting has taken huge leaps in time savings up to 75% reduction, they have grown the business intelligence reach into the marketing department and other critical areas of the business. Susan has partnered with Cognos to create a culture that services her business users like clients and Cognos has worked with Susan to match service needs to the business in order to continue the fostering and adoption.
Susan would be mad if I finished this post without sharing the spotlight, she will tell you that this can't be done without a solid and dedicated team and and executive group that gets it as well. Susan also gives credit to Cognos for taking the standard vendor relationship outside the box.
Susan has been known to wear t-shirts promoting BI use at her company and she attends every user group so keep an eye out for her at the next Cognos function.
Keep up the good work Susan!!
UPDATE: 07/24/07 As of today I have sent out 100 copies of the Cognos for Dummies PDF. I am glad you all are enjoying the resource. Again, my thanks to Susan Dean and her team for creating it.
UPDATE: 09/02/07 Follow this link to see an update about distribution - Keep those requests coming!!
UPDATE 11/04/07 Susan Dean the Author of Cognos 4 Dummies stopped by the blog this past week and was stunned to see how many of you are enjoying the resource. She hopes to update it in the near future and will add Cognos 8 information as well. Thanks Susan!!!
UPDATE 1/29/08 File alert the PDF is 5 Meg so if you have requested it and not received it it was probably rejected by your mail server. Feel free to re-request it using a Gmail or Hotmail type account. I've lost track of how many have gone out but as you can see I get 2 -4 requests almost every day.
Technorati Tags: Business Intelligence, Cognos, Susan Dean, Cognos for DummiesPosted November 28, 2006 11:12 AMPermalink | 59 Comments |
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