|Exam Name||:||Apple Certified Technical Coordinator v10.4 Update|
|Questions and Answers||:||39 Q & A|
|Updated On||:||February 15, 2019|
|PDF Download Mirror||:||Pass4sure 9L0-508 Dump|
|Get Full Version||:||Pass4sure 9L0-508 Full Version|
9L0-508 exam Dumps Source : Apple Certified Technical Coordinator v10.4 Update
Test Code : 9L0-508
Test Name : Apple Certified Technical Coordinator v10.4 Update
Vendor Name : Apple
Q&A : 39 Real Questions
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linked substances: Books
skill degree: basis popularity: active
cost-efficient: $four hundred (shortest track)
abstract:For Mac OS X technical coordinators and entry-degree gadget directors who've a basis in Mac OS X and Mac OS X Server core functionality and an ability to configure key capabilities and perform basic troubleshooting of the fundamental Mac OS X and Mac OS X Server capabilities.
initial necessities:You should move two checks ($200 each). the primary examination is Mac OS X aid essentials (passing this exam on my own will earn you an Apple certified aid skilled certification aka ACSP). The second examination is Mac OS X Server essentials. practicing is attainable but now not required.
carrying on with necessities:None special
Offline components:Apple iServices offers instructor led lessons to assist you put together.
See all Apple Certifications
dealer's page for this certification
however I’ve been assisting Macs on the grounds that they got here out in 1984 (when i used to be in high college), I haven’t acquired any “formal” training. It has in the main been learning through doing, reading the occasional ebook and now of path, TheAppleBlog. Does formal certification in fact make a difference as a technician? You inform me.commercial
recently I bought into an argument with a seller that by some means idea a technician who first all started repairing Macs sixth months in the past trumped my 25 years event. Did certification make this grownup a higher technician? Having accomplished rather somewhat of hiring myself, I’ve too commonly discovered that certification simplest verifies your potential to take a look at various and might no longer have bearing in the actual world.
Now that the market has modified and everyone seems to be competing for scarce materials, most likely a certification would be an extra edge? What’s the company strategy for independent Mac technicians looking more? The reply took lots of research — even Apple wasn’t capable of answer my questions — so be trained from my experience.
credit score goes to both Brian best of BestMacs and Doug Hanley of MacTEK working towards, as a result of without them I wouldn’t take into account the alphabet soup of ACSP, ACMT, ACTC, ACSA, AASP, ACN and extra. Didn’t we all become Mac clients to avoid mysterious terms? As lots of you understand, the benefit of the Apple user interface is equalled simplest by means of the frustration of trying to keep in mind Apple’s certifications classes. figuring out this course become a whole lot tougher than any video game I’ve ever performed, however a “video game” may well be the most efficient metaphor to describe the manner.The online game
You start the “online game” as a regular Mac consumer. The three worlds you’ll commonly see within the online game are IT, seasoned Apps, and earnings. As an IT person possibly you have expertise, probably you don’t. Nothing stops you from effectively repairing Macs in your personal, until you do issues that principally void the warranty and also you get caught doing so. You wouldn't have permission per se from Apple to work on Macs. Many folks are satisfied at this degree accumulating coins one by one, however that you could’t proceed any further except you get a certification — the important thing that unlocks the subsequent stage within the video game.
the primary certification most go for is Apple licensed aid skilled (ACSP) which used to be called an Apple certified aid Desk specialist (ACHDS). This certifies your capacity to understand the operating system and is earned in accordance with the OS version. for this reason, you're an Apple licensed guide professional in 10.5 (or soon 10.6). every OS requires certification, however your certification does not expire. hence, if you are a ACHDS in 10.3, that you may name your self licensed without understanding 10.5 at all. Your can take the look at various with out practising (many do), self-study via substances from Peachpit, or attend an teacher-lead course at an Apple approved practising center (AATC). MacTek is a kind of facilities. You’ll take the look at various at a Prometric checking out core and pay around $200. The verify takes about 90 minutes or so and also you get the consequences immediately.Apple Consultants community
while certification is the capability, the conclusion you may well be accomplishing for is the potential to join the Apple Consultants community (ACN). joining the ACN requires any Apple certification, such as the ACSP discussed above, or any variety of different certifications (described under, though one source says no longer all certifications are valid, so watch out). maintaining with the video online game analogy, the ACN is like a complete new enviornment of the video video game you want to discover, however the boss that have to be defeated first is Apple, and your weapon is a certification!
After getting a certification that you can then observe to be a part of the ACN. The utility fee is $60 and the specific fee to join is $395 as a sole proprietor. the total necessities are right here. You’ll get lots of advantages corresponding to product discounts as smartly because the potential to network with different Macintosh consultants. As an ACN, Apple save personnel might also hand out your card to consumers within the store. Now your business can really extend as every Apple save customer is a possible consumer for you.
ACN membership is splendid and a lot of live at this stage of the “video game” the use of the ACN membership as a multiplier for his or her income. however, you nevertheless can’t do hardware repairs under assurance nor order Apple materials. As with the video video game, you’re caught at this level until you discover extra and try to defeat the subsequent boss. Apple always controls the guidelines. accept it as a part of the game. Fail to settle for it and also you’ll get slapped back to the starting of the video game faster than you can click the home button.Server Administration Certification
From this point, you've got a couple instructions you can go. that you can focal point on restoration and repair, otherwise you can focus on server or superior utility administration (many individuals will do both). i will focus on the server administration certifications and the hardware features certifications. that you may believe of each and every of these as two separate worlds within the online game. which you can select one or the different, or explore them both.
the first degree server administration certification is a different four-letter acronym: ACTC: Apple licensed Technical Coordinator. in addition to passing the look at various for ACSP, you’ll face the Server essentials check. This extends your laptop competencies to servers. an even bigger degree of certification in the server realm is an ACSA — Apple certified programs Administrator. For the ACSA, you’ll deserve to flow 4 tests: Server necessities, directory services, Deployment, and Mobility and safety for 10.6 (or advanced system Administration for 10.5).
Apple additionally offers the ACMA (Apple licensed Media Administrator) which contains Server essentials, Xsan, ultimate cut Server and as an option, assist necessities, Deployment, listing features, or remaining reduce degree 1. other certifications are not always IT related and are utility-focused. That’s a realm I’m no longer exploring as we chose the IT track at first of the online game.Hardware restoration Certification
moving on from server administration to genuine Apple hardware restoration, the primary certification you will earn is the Apple licensed Macintosh Technician (ACMT), formerly the Apple licensed moveable Technician (ACPT) and Apple licensed computing device Technician (ACDT). This certification ability you're theoretically certified to do warranty repairs on Apple Macintosh device. The abilities required for ACMT are those of hardware repair and application troubleshooting. You don’t want an ACSP to be an ACMT, however many people earn both. The academic method for hardware restore is more extreme and it’s much less probably you’ll pass the look at various without some working towards. At this stage, which you could also go to an AATC and pay about $four,800 for both the hardware and software facets of the course, or your should purchase self-study materials from Apple known as “Apple Care Technician training” for $299.Apple licensed provider provider
corresponding to how passing the ACSP permits you to join the Apple Consultants network, passing the ACMT lets you enter the realm of an Apple licensed provider issuer (AASP). You might also no longer automatically become one notwithstanding, and best AASP’s get repayment from Apple for assurance work. despite the fact, being an ACMT is terribly positive if you wish to get a job as an AASP. You might also additionally practice to do guarantee repairs for your better corporation of over 50 Macs by means of the Self-provider application. in case you want to advance to being able to do assurance repairs for any one, you’ll face that same boss once again, Apple. note that becoming an ACMT will no longer always earn you any longer funds than an ACSA or ACTC. facing the next boss may be too costly and too limiting, but when you do desire the next stage, examine on.
attending to that AASP level is in reality the remaining stage of the online game. You’ll should have an ACMT on personnel and follow stricter necessities than joining the Apple Consultants network. frequently you’ll want a true keep front and not be a one-grownup operation. Apple provides exceptions (doesn’t each video game have cheat codes?), but don’t count number on it. after getting your AASP you can be listed with Apple as a service company and get reimbursed for guarantee repairs.
So I’ve loaded the video game and pressed start. Is certification value it? What about ACN or AASP? Which working towards should i am going for? Is instructor lead training price it? Any practicing providers inclined to sponsor me? What in regards to the self-study courses? Share with me your experiences within the game and let’s advance a definitive e book including “cheat codes.”Apple-approved agencies
ACN (Apple Consultants community)What it is: community on Apple authorities, receives coupon codes and advice from Apple, and may be referred from Apple retail outlets.requirements: Any certification.
AASP (Apple licensed service provider)what is it: company it truly is authorised to do Apple guarantee repairs for reimbursement and order components from Apple.necessities: Have an Apple certified Macintosh Technician on personnel, among different requirements.Certifications
Apple certified support professional: simple realizing of the client Mac working gadget and troubleshooting.
Apple licensed Technical Coordinator: Deeper realizing of the Mac OS, together with the Mac OS X Server and Server essentials.
Apple licensed methods Administrator: Even better technical understanding of the Mac OS X Server, including passing assessments on Server essentials, directory functions, Deployment, and Mobility and safety.
Apple licensed Media Administrator: here's a sister song of the “Apple licensed techniques Administrator” with a focus on the wants of media administration, and contains working towards in XSan or last cut.
Apple licensed Macintosh Technician: you can do Apple hardware repairs, both out and in of guarantee. Required to start (or get a job with) an Apple licensed provider issuer, or self-service your large company.
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On March 20, 2015 the stars aligned to produce four simultaneous events that will never again coincide during the life of human civilization. The first three, the vernal equinox, a total solar eclipse and a new supermoon, were brought to us by the stars themselves, and the fourth one was thrown out there by the government. The regulations for Meaningful Use Stage 3 were finally published. Meaningful use of electronic health records (EHR) was presented to us back in 2009 as part of a stimulus bill to help the crashed economy and to improve the quality and affordability of health care services for all Americans. The program is administered by the Centers for Medicare and Medicaid Services (CMS) and implemented by the Office of the National Coordinator for Health Information Technology (ONC).
In its first stage, the meaningful use program delivered billions of dollars to technology companies that specialize in manufacturing EHR software, and ensured that clinicians of all types are no longer wasting time and resources on individual flesh and blood patients, but instead are meticulously collecting computable data for the sharing economy. This preliminary phase saw an order of magnitude increase in the number of small EHR companies and public/private, not-for-profit, certification and accreditation enterprises, along with a sharp decrease in the number of small medical practices. The second phase of the program, weeded out most new entrants into the EHR software market, solidifying the gains for large technology vendors. Physicians became disenchanted, lost interest and lost joy in their profession. Participation in the program plummeted posing a real threat to desired outcomes. Not to worry though, there is enacted regulation and legislation pending to crack a bigger and better whip on dissenters.
The brand new third phase of the meaningful use program sports a “keep your eyes on the prize” attitude and is forging ahead towards the finish line, bravely oblivious to the difficulties experienced in previous stages. Of course, six years into the program, one would expect to see some results indicating that all this money we are spending is moving the needle towards meeting the stated “do no evil” targets. There are no such preliminary results, and we are told that it is too soon to ask, because we won’t be able to see real improvements until the entire program, which is getting bigger and more expensive with each passing day, is completed. In the meantime, we are advised to entertain ourselves with an interminable stream of roadmaps, peppered with gaudy infographics supported by toddler level cartoonish videos, and continue to pay our taxes, leaving the thinking and planning to smarter people.
I will not waste your time with point by point analysis of the new meaningful use regulations, because I am certain the “industry” will produce the customary collateral, and because it is basically more of the same. If you have no idea what meaningful use is, you can stop reading now and go enjoy your last moments of blissful existence. For the rest of us, let’s just highlight a few tidbits that seem particularly helpful to practicing physicians.
If you had difficulties meeting the stage 2 quota of patients who view, download or transmit their medical information, the stage 3 regulations offer some relief. Just like you need not see, examine or treat real patients any longer, and can instead virtually analyze their computerized profiles, actual patients themselves need not engage with you electronically anymore. Instead you can provide something called an application programming interface (API) to your EHR, so a piece of software can extract information from your EHR on behalf of your patients, while bolstering the sharing economy.There is nothing more engaging than having your colonoscopy reminder and eventual results pop up in your iTunes. Apple could presumably use anybody’s Apple ID to obtain medical records from any health care facility once one agrees to Apple’s terms of service, which nobody reads and which could contain informed consent to such health promoting activities. Since no EHR vendor is going to supply you with a thousand APIs, or agree to support connections from hundreds of little vendors, Apple is a likely candidate, and so are a handful of other very large sharing platforms.2. Quid pro Quo
Just so you don’t feel left out of the sharing economy loop, meaningful use stage 3 requires that you accept data generated by your patients (sometimes unbeknownst to them) into your EHR. Of course Apple Health comes to mind again, but maybe other wearable snooping device manufacturers could be accommodated as well, at least in the initial stages. Since in the future, you will need to treat patients electronically without actually touching the person whose name (or number) is on that record, it will be very useful to open your EHR and see two years of hourly vitals monitoring graphs, before you initiate your next Skype session.3. Practice Policies
Meaningful use stage 3 is adding a host of structured and codified data elements that you will need to collect and record. To that end, you should consider updating your policies as follows:
– Require each patient to provide an updated resume at least once a year, because you need to continuously collect and update work history, including positions held, and financial information.
– In collaboration with your attorney, create a crosswalk based on State laws and meaningful use regulations regarding what you must ask or are barred from asking your patients. For example, in some states you are not allowed to ask about guns in the domicile, and for meaningful use you must inquire how often your patient goes to church, and whether he or she is a homosexual (regardless of your specialty). It’s a fine balance and you don’t want to break any laws.4. Practice Simplifications
In return for a bit more administrative work, meaningful use is opening a path for you to unload some of the clinical burden to technology vendors. You will need to subscribe to certified clinical decision support services that will gently integrate into your workflow, guide your thinking in an unobtrusive manner and record your actions in the background. For example, you would be able to avail yourself of automatically created order sets issued to your patients, based on their recorded symptoms and measurements (precision medicine starts here). This should save you time which could be better spent on examining Fitbit streams or analyzing curriculum vitae documentation.5. Safety and Stability
Whereas the preceding points are of interest to end users of EHR products, the government in its infinite and supreme technical wisdom has come up with 431 pages of dicta for software developers ranging from how to think about software development to how to market their products, down to proper capitalization of common words such as Health vs. health. If you were entertaining the titillating notion that the EHR market would eventually transcend its growing pains and come up with some cool stuff that will make you actually want to use software in your practice, rest assured that the government is protecting you from such folly.————————————–
If you are a brilliant young entrepreneur thinking of putting together a small team of dedicated and knowledgeable buddies to build a really good and useful software product for doctors, forget about it. The 431 pages published by ONC are the highest barrier ever erected to entry into a market, with the possible exception of the market for weapons of mass destruction. If you are already up to your eyeballs in health IT, perhaps have been there for a long time, but are a small and agile development shop, your days are numbered. The ONC regulations are designed to bankrupt small technology vendors, just like CMS regulations are designed to bankrupt small practices. Innovation in health care technology is as dead as a door knob.
The meaningful use regulations have been written by and at the behest of global technology firms, both EHR and general tech, employing a novel form of lobbying, which uses current and future corporate/government employees, board officers and grant-dependent academics, with a list of conflicts of interests as impressive as I am sure their credentials are, to act as volunteer advisory groups to government agencies. There is plenty more in the new meaningful use rules and regulations, but there really is very little point in analyzing this stuff, because there is absolutely nothing you can do to change it. It is however heartwarming to see that Qualcomm, “an American global semiconductor company that designs and markets wireless telecommunications products and services”, representing the future of health care, is “beyond pleased and finally vindicated”. Hope you are too….
Margalit Gur-Arie is the founder, BizMed. She writes regularly about the intersection of healthcare & technology on her site: On Health Care Technology. Follow her on Twitter at @margalitgurarie
Featured image credit: adrianclarkmbbs
By Jack RogersFrom the May/June 2018 Issue
If we ranked the states that got clobbered the worst in the Great Recession, Nevada would be at or near the top of the list. The collapse of the housing market was a crushing blow to Nevada’s economy, as it was in neighboring California and on the other side of the country in Florida.
But if we look at the flip side and rank the states that mounted the most impressive recoveries from the fiscal collapse, Nevada also is at the top of the list. The depth of the economic crater Nevada fell into—the state’s unemployment rate hit a staggering 14.5 percent in December 2010—makes its climb back to prosperity nothing short of remarkable.
Nevada did much more than simply ride the rising tide of the national recovery. To put it simply, the Silver State reinvented itself. In an exclusive interview with BF, Gov. Brian Sandoval credited an aggressive economic development strategy as the critical component that turbocharged NV’s rebound.
“The recession and the loss of roughly 184,000 jobs forced us to change our approach to economic development,” Sandoval said. “Our economic development objectives are to catalyze innovation in core and emerging industries, to execute our plan for technology-based growth and to work with industry to prepare sector acceleration plans.”
Nevada’s focus on technology-based growth has drawn an all-star team of top tech players to the state, including Apple, Tesla, eBay, Switch, Amazon and Hyperloop One. But Gov. Sandoval wants you to know that this tech transformation has not been achieved at the expense of NV’s traditional status as the nation’s gaming mecca and a top tourism destination.
“Economic diversification does not mean abandoning our traditional sectors of tourism, mining and agriculture. Rather, other industries have expanded to establish a broader economic foundation,” Sandoval told BF.
By just about any economic indicator, Nevada’s robust economy is in a leadership position.
“Today, Nevada leads the nation in private-sector job growth. We’re ranked No. 1 in personal income growth and second in population growth,” Sandoval said. “A record 1,373,700 Nevadans are now working. That’s 261,100 more jobs than the recessionary low, and these jobs are spread across a more diverse industry mix.A “GET THINGS DONE” STATE
A critical element of Nevada’s successful transformation into a high-tech hub can be found in the state’s willingness to match the warp speed of high-tech development with state programs that can move just as fast—what Sandoval calls sector acceleration plans.Tesla’s 5-million-square-foot Gigafactory, the world’s largest lithium battery production facility, is drawing other top tech players to the Tahoe Reno Industrial Center. (Photo: thedrive.com)
“As [Tesla Founder] Elon Musk said, ‘you’ve created a state where you can move quickly. It’s a real get things done state,’” Sandoval told BF. “I believe other businesses leaders recognize that as well.”
Apple CEO Tim Cook was singing the praises of NV’s ‘get things done’ mantra when he and Gov. Sandoval attended a groundbreaking for Apple’s facility near Reno. “Reno plays an incredibly important role in the products and services that we provide our customers worldwide,” Cook said. “Without the data center here, none of this would be possible. We’ve invested $1.6 billion in the region today and, over the course of the next six years, we intend to invest an additional $1 billion.”
When Business Facilities named Tesla’s Gigafactory as our 2014 Economic Development Deal of the Year, economic analyses predicted that the lithium battery facility could have a direct impact of up to $100 billion on Greater Reno and the Western Nevada region. Gov. Sandoval gave us an update on the ripple effect of this 5-million-square-foot mega-project.
“Tesla and its Gigafactory partners Panasonic, H&T and Valeo, are directly and indirectly spurring significant economic growth in Northern Nevada,” Sandoval said.
As of the most recent compliance audit on September 30, 2017, the Gigafactory partners have made nearly $3.3 billion in capital investments and hired 2,417 qualified employees (at average hourly wages of $37.66), as well as 12,411 construction workers. The current numbers are even higher as production has ramped up.
Tesla’s presence has attracted automotive suppliers like SA Automotive and Ellsworth Adhesives to the area. The Tahoe Reno Industrial Center, where the Gigafactory is located, has attracted Google and Nevada-born Switch, which is building the world’s largest data center campus there.
During Gov. Sandoval’s tenure, Nevada has become a leader in the development of unmanned aircraft systems. The state also has put down a marker that it intends to be a major player in the emerging cybersecurity industry.
Sandoval recently applied for the FAA’s UAS Integration Pilot Program (IPP), which aims to enable the deployment of drones in populated areas. In December 2013, Nevada was chosen to be one of one of just seven FAA-designated unmanned autonomous systems (UAS) aviation test sites and the only one to encompass an entire state.
In March, the Nevada Institute for Autonomous Systems (NIAS), who manages the Nevada UAS Test Sites, and its NASA Unmanned Traffic Management (UTM) partners flew multiple drones over a week-long testing period at the Nevada UAS Test Site at the Reno-Stead Airport. The testing focused on airspace management technologies that will enable the safe integration of UAS into Nevada’s airspace.
NASA provided a Flight Information Management System (FIMS) research platform that will serve as a future prototype system for the FAA to use to coordinate with Unmanned Service Suppliers operating throughout the nation. Research areas of emphasis during the testing included UAS ground control interfacing to locally manage operations, communication, navigation, surveillance, human factors, data exchange, network solutions and BVLOS architecture.Nevada, which has been an FAA test site for Unmanned Autonomous Systems (drones) since the end of 2013, recently applied for the FAA’s Integration Pilot Program to enable the deployment of drones in populated areas. (Photograph by Chip Chipman — Bloomberg via Getty Images)
During the drone test week in NV, a team from the Reno Fire Department simulated an incident with a victim experiencing severe blood loss and who needed an immediate transfusion. A multi-rotor UAS from Drone America was equipped with a container which held an actual packet of blood to be transported via drone.
Gov. Sandoval told BF he’s confident that Nevada is a prime IPP candidate. “Nevada’s state-led drone initiatives, in partnership with higher education and private-sector businesses, are an innovative force in this emerging industry,” Sandoval said.
“Nevada, through the NIAS, played a significant role in the pioneering use of drones and is well positioned, thanks to several international cooperative agreements, to continue the integration of this technology into our airspace, economy and daily lives,” he added. “Based on recent tests and developments, this growth is already well underway.”
Sandoval’s administration recently allocated $3.5 million for the creation of Nevada’s first CyberDEFENSE Center.
“The cyberdefense center, run by Nevada’s first cyberdefense coordinator, will help our state detect, prevent and respond to cyber-attacks and stand ready to partner with local governments and the private sector to minimize cyber risks,” Sandoval explained.
The governor made it clear that he views cyber defense as a national as well as a state imperative. “In our country there are now five battlefields in our never-ending fight for safety and security—land, sea, air, space and cyberspace,” he declared, adding. “I am proud that Nevada remains a leader in cybersecurity.”WORKFORCE DEVELOPMENT: JOB ONE
In his 2017 State of the State Address, Sandoval identified workforce development as a critical priority for NV. He predicted that, by 2025, about 60 percent of all jobs in Nevada will require some form of post-secondary degree or other credential, and he noted that currently only 30 percent of Nevadans between the ages of 25 and 34 meet this standard.
Sandoval enacted the Workforce Innovations for a New Nevada (WINN) initiative, which is helping to arm employers with skilled employees. In just over a year, WINN has made more than $3 million in strategic investments of skill attainment and progression in the advanced manufacturing sector.
The program is administered by the Governor’s Office of Economic Development (GOED) and is a coordinated effort with Nevada System of Higher Education; the Nevada Department of Employment, Training and Rehabilitation; the Governor’s Office of Workforce Innovation; and Nevada companies. The WINN fund makes strategic investments in industry partnerships to ensure that new and existing businesses in Nevada will be able to recruit and retain qualified employees. WINN also provides a pipeline of qualified workers to meet the increased demand of highly skilled individuals across the state.
As with NV’s other economic development initiatives, speed is an essential element of the state’s workforce development effort.
“We want Nevada to be synonymous with nimble,” Sandoval explained. “We quickly worked with Panasonic and Tesla to tailor and implement curricula for the creation of an advanced manufacturing talent pipeline for the Gigafactory. That proven model is ready for companies big and small, across a variety of sectors, to meet their workforce needs.
GOED also has spearheaded an effort to create integrated, standardized, skill-based career pathway frameworks better known as Learn and Earn Advanced Career Pathway (LEAP). Drawing on best practices, essential elements of LEAP are ‘on and off ramps’ in conjunction with smooth career transitions enabled by credit articulations, thus providing a “career highway” for life-long learning advancement.
LEAP frameworks bring together employers, education institutions, non-profit support organizations and government agencies in a holistic strategic approach to ensure that workers will have the skills needed to succeed in both the short- and long-term in the New Nevada.
Solar power was a requirement to win the Tesla battery plant, which is relying on electricity generated by solar panels on its roof. Sandoval said that the development of renewable energy resources has been critical to the success of Nevada’s transformation into a high-tech titan.
“Our growth in advanced manufacturing and IT is a big driver for development of our solar and clean energy infrastructure,” Sandoval told BF. “For example, Apple, Switch, Rackspace and ViaWest are investing billions in data centers here, which are very energy intensive. The companies want the facilities to be powered by clean energy, which in turn has increased investment in that area.”
Switch, which uses 100-percent renewable energy for all of its operations, recently announced the Gigawatt 1 project in Nevada, which will be the largest solar project in the United States. The project will produce some of the lowest-priced solar power in the world and generate enough clean energy to power nearly one million homes.NEVADA’S GLOBAL INITIATIVE
Sandoval revealed that NV is preparing to turbocharge its efforts to become a top-tier destination for foreign direct investment by launching the Nevada Global Initiative. The governor said he expects the initiative to expand the trading partnership he cemented with Poland during a trade mission to the Eastern European nation last fall.
“The bilateral partnership between Nevada and Poland continues to surpass any expectations we had prior to our first trade mission in 2015,” Sandoval said. “With more than 15,000 Polish immigrants and 40,000 people of Polish descent calling Nevada home, our special relationship has been strengthened by cultural ties; now we have formalized trade and educational opportunities between our two dynamic economies, including partnering on drone testing. With the upcoming launch of our Nevada Global initiative, we look forward to welcoming additional Polish companies.”
Sandoval said Nevada is an attractive destination for FDI because it has become one of the top business destinations in the world. Nearly 7 million people a year come to Las Vegas for conventions, representing nearly all of the Fortune 500 and thousands of other global companies.
“Because of conventions, Las Vegas has become a global marketplace, where deals get made and ideas are born,” Sandoval noted.
The governor recently nominated 61 locations in the state for eligibility to receive Opportunity Zone tax incentives created under the Tax Cuts and Jobs Act of 2017 to assist low-income and disadvantaged communities. Sandoval told us he is committed to making sure that NV’s growing prosperity reaches all parts of the state, including rural areas.
“During my time as governor, we have invested significant resources across Nevada. While we have seen substantial returns, there are still parts of our state that need additional assistance. It is my hope that by nominating these low-income opportunity zones, private investors will choose to fund projects in these areas that benefit the Nevadans who need it most. What’s more, we believe that communities surrounding the opportunity zones will also benefit from the investment,” he said.
Sandoval recently launched the Nevada Main Street initiative to promote what he calls “a holistic approach” to Main Street revitalization that involves aesthetics, business creation, retention and housing to foster healthy and economically vibrant communities.
If Gov. Sandoval could change one widely held perception about Nevada what would that be?
“That Nevada is just a tourist state,” he told us. “We have diversified substantially in the last eight years, and while tourism will always remain a part of our state, it is no longer the only part.”
For many people, smartphones are the first thing we see in the morning and the last thing we see at night. Yet despite our intimate relationship with these devices, we tend to know very little about how they are made—which is ironic, considering they put the world’s knowledge at our fingertips.
A small Dutch enterprise called Fairphone wants to challenge our ethical ignorance of the way our smartphones get made. The 40-person team is shining a light on the huge social and environmental impact of the smartphone supply chain—from the mines of the Democratic Republic of Congo to the factories of China and the e-waste slums of Ghana—by building an ethical smartphone itself.
The company’s smartphone serves as “storytelling platform” to expose the ills of the electronics supply chain.
The company’s smartphone serves as “storytelling platform” to expose the ills of the electronics supply chain, Bas van Abel, founder and CEO of Fairphone, tells Quartz. With transparency as an underlying principle, Fairphone gives its community of customers regular social-media updates about how the product is made. The company also flags any problems it encounters, such as finding a suitable factory that can ethically manufacture a relatively small run of devices.
“By making it from scratch, we might be able to understand why things are the way they are, and we might also find solutions to them,” van Abel says.Conflict minerals and sweatshop conditions
Although Fairphone’s customer base is modest compared to that of major tech brands, it’s built up a devoted following. The company, which was founded in 2013, sold 60,000 units of its first device and is now shipping more than 24,000 of its latest device, the Fairphone 2. The phone is currently only available in Europe, with Germany as its largest market. Priced at €525 ($570), Fairphone breaks down the costs that lead to that final sum, including the price of materials, labor, taxes, and margins.
Fairphone’s success suggests that there are concerned customers prepared to vote for more ethical electronics with their wallets. Consumers have already made significant inroads in the food, cosmetics and clothing industries by agitating for fair trade. But the smartphone supply chain is long, complex, and shrouded in opacity, all of which has contributed to a general ignorance about the environmental and human-rights issues involved in production.
Minerals used in smartphones are typically mined in eastern Congo and linked to a brutal conflict.
Each smartphone is made up of about 15,000 components produced in different factories around the world. About 40 different minerals—including gold, tantalum, tin, and tungsten—are used to produce smartphones. These are typically mined in eastern Congo and linked to a brutal conflict. Armed groups fight to control many of the mines, using the profits from trading and smuggling minerals to fund further violent activity that devastates the lives of civilians.
Another big challenge in the quest to make an ethical smartphone is ensuring fair and safe working conditions in factories in China and other parts of Asia, where the vast majority of devices are assembled. Recent years have seen numerous investigations into factories’ appalling conditions, from The New York Times’s probe into Foxconn to the BBC’s undercover exposé of Apple. Problems in the region include low pay and sweatshop conditions. Exhausted factory workers endure long shifts without breaks, compromising their safety. With high employee turnover, non-unionized workers have little muscle to exercise their labor rights. In South Korea, suicides, deaths, and illnesses linked to Samsung factories have sparked ongoing protests at the company’s headquarters in Seoul.
“So many people are so attached to their ‘cool gadgets’ and those feelings are shamelessly played on by advertising and marketing.”
“The fact that workers are still paid a pittance while the brands rake in super profits leads to the huge rate of turnover and a lack of investment in workforce development,” Ted Smith, coordinator at the International Campaign for Responsible Technology, tells Quartz. He says that while consumer backlash has led companies such as Nike to address workers’ rights issues, “it’s a bit harder in the tech field.”
“So many people are so attached to their ‘cool gadgets’ and those feelings are shamelessly played on by all of the advertising and marketing aimed at the young people,” Smith says.When companies choose to stay in the dark
Legislation has attempted to address these ethical issues in recent years. In 2010, the US Congress passed a landmark law known as Section 1502 of the Dodd-Frank Wall Street Reform and Consumer Protection Act. It required all US-listed companies that sourced from the Congo to determine if their purchases benefited armed groups. There is similar legislation in East Africa, while the European Parliament recently voted in favor of a new law that will require European companies to source materials responsibly. China also recently issued due diligence guidelines for mineral supply chains.
But problems persist despite these bills. “Legislation is only as good as the way in which it’s implemented,” Sophia Pickles, a senior campaigner at Global Witness, tells Quartz. Global Witness is a London-based NGO that investigates natural resources and corruption, and Pickles specializes in issues relating to the Democratic Republic of Congo. “The implementation we are seeing is patchy,” she says.
A recent Al Jazeera investigation cast doubt on Intel’s well-publicized claims that its microchips are conflict-free.
A joint Global Witness and Amnesty International report published in April of 2015 found that out of 100 companies sourcing minerals from the Congo, 79 failed to report their supply chain adequately last year. Meanwhile, another Al Jazeera investigation from November cast doubt on Intel’s well-publicized claims that its microchips are conflict-free.
Companies are struggling to find out what is going on in their supply chains in part because it is a new exercise for them, according to Pickles. Some companies at the consumer end of the supply chain only audit as far as the smelter, for example. The smelter converts mineral ore to metal, after which it becomes harder to trace minerals’ origins.
And even when companies do receive conflict-free certification for their minerals, which are also mined in Colombia, Indonesia, and Afghanistan, it’s hard to guarantee the minerals were extracted safely and without child labor.Fairer alternatives
To make an ethical smartphone, Fairphone decided it would need to begin its work at the mines themselves, undertaking field work to report on the labor conditions. Fairphone decided to certify its minerals in stages, first sourcing conflict-free tin and tantalum from the Congo. Now it is working toward sourcing conflict-free tungsten and gold. Although the device is not yet completely conflict-free, Fairphone is heading in the right direction, says Pickles. “It’s the kind of thinking that all companies should be engaged in,” she says.
Fairphone teamed up with its manufacturing partners to create a welfare fund for factory workers who choose how the money is spent.
Meanwhile, despite longstanding issues with workers’ rights in Chinese factories, Fairphone has realized it would not be economically viable to assemble its device elsewhere, according to van Abel. So Fairphone teamed up with its manufacturing partners to create a welfare fund for factory workers. Workers choose how the money is spent, including such uses as bonuses, professional training, and leisure activities. For the Fairphone 1, Fairphone and its manufacturer Guohong agreed to each invest $2.50 into the fund for every device sold, with the total fund reaching $300,000. (The workers mainly opted to put the money toward bonus payments.)
Fairphone is also easing the pressure on production at its factory. During busy times such as product launches and the holidays, big tech companies often hire a huge workforce of temps, assembling devices under pressurized conditions. When Fairphone ran into production problems with its Fairphone 2, it instead informed customers that there was going to be a delay. This meant Fairphone did not have to draft temps to work punishing hours in order to get the device out in time.
Being small obviously has its advantages. Unlike other smartphone manufacturers, Fairphone is not gunning to become market leader, which means it’s in a position to announce delays without worrying too much about losing market share. It’s also making an effort to build longer-lasting phones. While Apple devices are glued together, making them hard to repair, the Fairphone 2 is modular. That means it can easily be taken apart, repaired, or upgraded by owners. The device may not be as sleek as others on the market, but it aims to be more robust, with a lifespan beyond the average two to three years. All this should help the company to produce fewer phones, reducing its environmental impact. Fairphone also plans to use recycled parts to reduce its dependence on environmental resources and e-waste.Ethics as a work in progress
“If demand spiked significantly, Fairphone would face the challenge of how to stay true to its ethics while filling large orders.”
One way Fairphone could achieve its aims would be to snag a top customer. The US government is the largest purchaser of electronics in the world—an order from such an industry leader would be huge, Smith suggests. But if demand spiked significantly, Fairphone would also face the challenge of how to stay true to its ethics while filling large orders.
It’s a constant internal debate, says van Abel. “As long as you can explain it to customers, and be open and transparent, it’s up to them if they decide to buy it or not.”
It’s clear that Fairphone is navigating a convoluted moral maze. While it’s not afraid refer to itself as a work in progress, the company’s name raises eyebrows among some critics.
“We chose the word Fairphone as a paradox in itself to make people think, ‘Tell me what is wrong about phones?’” says van Abel. “It’s more about a starting point, it’s an ambition and vision we are working for.”
In this way, van Abel hopes to remodel the relationship between production and consumption in the modern age.
“The biggest impact we would like to have is creating change in economic thinking and I believe starts with how consumers think,” he says. “If we can change the way consumerism is now, and consumption in general, that is where the big gain is.”
This article is part of Quartz Ideas, our home for bold arguments and big thinkers.
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