|Exam Name||:||Mac OS X Support Essentials v10.4|
|Questions and Answers||:||65 Q & A|
|Updated On||:||February 18, 2019|
|PDF Download Mirror||:||Pass4sure 9L0-401 Dump|
|Get Full Version||:||Pass4sure 9L0-401 Full Version|
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“With Apple’s Macintosh today marking the 35th anniversary of its launch, the task might present lovers of Mac apps from 1984 a chance to relive the event on Linux, Mac OS X, and Android gadgets,” Tung experiences. “probably the most key desires of the AMS undertaking, noticed through Ars Technica, is to run the apps without desiring a copy of old MacOS installing CDs as is needed for other Mac OS emulators.”
Tung reviews, “Juran describes AMS as an ‘API-level reimplementation of classic Mac OS’. The handiest hardware AMS emulates is the 68000 CPU, and it’s developed to work with out an Apple ROM or device software… AMS continues to be very a whole lot a piece in progress and presently most effective works on Mac OS X up to edition 10.2 on models for each Intel and PowerPC CPUs. It won’t work on MacOS Mojave. additionally, the Linux port doesn’t assist keyboard enter.”
study greater in the full article here.
MacDailyNews Take: Juran’s “superior Mac substitute” is right here.
If, like most of us, you’re working a macOS version later than 10.2, which you could relive some historic-timey Mac goodness in your browser by the use of James pal’s PCE.js Mac Plus emulator working Mac OS equipment 7 here.
[Thanks to MacDailyNews Reader “Fred Mertz” for the heads up.]
Our VPN is in response to assess aspect, using L2TP. Most americans here use home windows, however i exploit Mac OS X 10.2.8 (Jaguar). Are there are any VPN shoppers for Mac OS X that aid L2TP?based on your query, I believe you are hunting for a VPN customer that runs L2TP over IPsec, the remote entry answer promoted by using Microsoft, beginning with home windows 2000. Many VPN gateway companies (together with check aspect) at first carried out "vanilla" IPsec (tunnel mode) for host-to-network VPNs, however have considering the fact that added L2TP over IPsec (transport mode) for interoperation with the embedded home windows VPN customer. it truly is splendid for windows users but, as you've got discovered, can also be a problem for others.
determine aspect sells a version of their VPN-1 client for Mac OS 8.x/9.x, the use of vanilla IPsec. Apple's Mac OS X 10.3 (Panther) now comprises an embedded VPN customer that supports L2TP over IPsec. you might be stuck in between with Mac OS 10.2.8 (Jaguar). Jaguar included embedded VPN code however not a graphical consumer interface to IPsec. Panther expands the Mac's embedded VPN customer, adding a graphical person interface to L2TP/IPsec, and is in fact your most suitable option.
if you cannot upgrade to Panther, you may also want to try a 3rd-party L2TP VPN client for Jaguar. investigate element-compatible VPN shoppers for Mac OS 10.2 listed at Apple's internet web page consist of Lobotomo IPsecuritas and Equinux VPN Tracker, besides the fact that children I can't tell from a brief study product documentation whether these purchasers aid L2TP/IPsec or simply IPsec. which you can additionally try your hand at configuring Jaguar's embedded IPsec code the usage of the command line interface. To gain knowledge of extra about configuring Jaguar's IPsec, see this PPT presentation with the aid of Paul Hoffman of the VPN Consortium. bear in mind that you just'd still deserve to configure L2TP on right of IPsec to pair with your VPN gateway's coverage.
Apple on Thursday updated macOS Mojave with the free up of the macOS 10.14.3 Supplemental update. The update become released together with the iOS 12.1.four update.
The Supplemental update fixes the neighborhood FaceTime worm that has been making headlines currently. while most people associate the trojan horse with the iPhone, group FaceTime support is available on macOS Mojave. The replace also fixes a safety issue involving reside photos in FaceTime. The security notes for the Supplemental replace are available online.
earlier than installation any system replace, function a backup of your records. listed below are the steps for the installing.
1. within the Finder, click on the Apple menu and seek an update indication for system Preferences, as proven within the photo below. in case you see an indication for an update, opt for device Preferences.IDG
If now not, select About This Mac > Overview > utility replace.
2. you should definitely be on the window for application update. Your Mac will check on-line to see if the replace is obtainable. whether it is, click on the update Now button.
three. A warning will seem, declaring that your Mac will need to restart. click download & Restart if you can proceed. The download will take a few minutes and your Mac will instantly restart.
if your Mac doesn’t restart, go returned to the application replace window and click on the replace Now button. A Restart button may additionally appear. click on it to proceed.To comment on this text and different Macworld content material, discuss with our facebook page or our Twitter feed.
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Related Resources: Books
Skill Level: Foundation Status: Active
Low Cost: $400 (shortest track)
Summary:For Mac OS X technical coordinators and entry-level system administrators who have a foundation in Mac OS X and Mac OS X Server core functionality and an ability to configure key services and perform basic troubleshooting of the essential Mac OS X and Mac OS X Server capabilities.
Initial Requirements:You must pass two exams ($200 each). The first exam is Mac OS X Support Essentials (passing this exam alone will earn you an Apple Certified Support Professional certification aka ACSP). The second exam is Mac OS X Server Essentials. Training is available but not required.
Continuing Requirements:None specified
Offline Resources:Apple iServices offers instructor led courses to help you prepare.
See all Apple Certifications
Vendor's page for this certification
Inside the new MacBook Air
Today in San Francisco, Apple unveiled a new MacBook Air, updated iLife digital media suite and beta of FaceTime for the Mac. The company also previewed Mac OS X 10.7, aka "Lion," which will bring features found in iOS "Back to the Mac," playing off the title to today's media event. Apple CEO Steve Jobs shared the stage with other executives to demo the new products. Not since October 2008 has Jobs spent so little time on stage during a major Apple event. But in sharing the stage, he strongly delivered the big announcements: 11.6-inch MacBook Air, Lion and a shocker -- Apple will launch an applications store for Mac OS X 10.6 (Snow Leopard) within 90 days.
Jobs explained how from Mac OS X Apple created iOS, adding many new features not found in the desktop operating system. Now Apple wants to bring these features "back to the Mac," Jobs said. "Mac OS X meets the iPad," he emphasized. Lion will support multitouch gestures, the iOS App Store, full-screen applications, auto-saving applications and auto-resume, among other features. Applications will be "licensed for use on all your personal Macs."
The approach is simply brilliant because of integration of the App Store into Mac OS X. As previously explained, I made a similar recommendation to Microsoft more than five years ago, back when working as an analyst. Incorporating an applications store into the operating system offers important strategic benefits to Apple, its developers and customers:
1. Applications can be made available across multiple-sized devices -- Macs, iPads, iPhones and iPod touches.
2. Developers can now scale their applications across devices.
3. Developers can sell apps for which they will be paid; the app store deters piracy.
4. Rights protection is built in so that customers aren't exposed to onerous piracy-deterring activation mechanisms.
5. The store makes applications easily available to customers and more easily searched for than scouring the Web.
Apple will "release Lion summer 2011," Jobs said. But existing customers won't have to wait for the big feature. The App Store's coming to Snow Leopard in 90 days is hugely significant. Apple just raised the bar for all multi-device operating systems.
In another iOS meets Mac OS X announcement, Apple introduced FaceTime for the Mac, which also supports video calling with iPhone 4s and iPod touches with front-facing cameras. "A beta release will be available today," Jobs said. To date, Apple has sold 19 million FaceTime-capable iOS devices.
Lighter Than Air
As widely rumored, Apple updated MacBook Air. There is a new 11.6-inch model, while the 13.3-incher gets hardware upgrades that include 1440 x 900 resolution display. Pricing is aggressive. The 11.6-inch Air starts at $999 with 64GB of flash storage, or $1,199 for 128GB. The 13.3-incher is $1,299 with 128GB flash storage or double that for $1,599. The smaller MacBook Air weighs 2.3 pounds with claimed battery life of 5 hours. The larger model weighs 2.9 pounds with claimed battery life of 7 hours. "Both are available starting today," Jobs said.
The Mac Octoberfest is now something of an annual event. Two years ago, I watched a fraile-looking Steve Jobs launch the unibody MacBook Pro from the audience of reporters. His health, as much as the new computers, was big topic in news stories and blog posts following the event. A few months later, Jobs took medical leave before undergoing a life-saving liver transplant. Last year's October Mac launch was clearly about beating back Windows 7 competition. I blogged: "Apple declares war on the entire PC industry." Given the Macs surprising sales resilience against Windows 7 PCs -- as measured by consecutive quarters of record shipments -- Apple's guerilla tactics are working.
Timing couldn't be better for today's announcements. Macintosh performed surprisingly well during third calendar quarter. Globally, Apple shipped 3.89 million Macs during the quarter, up 27 percent year over year, according to the company. The real strength was mobile, where Apple portables outsold desktops more than two to one -- 2.64 million units to 1.24 million, respectively. In the United States, Apple's PC market share climbed above 10 percent, according to Gartner and IDC. Globally, Apple's share was 4.5 percent, according to IDC.
More numbers: The Mac made up about 33 percent of Apple's revenue during fiscal 2010, generating $22 billion, Apple COO Tim Cook said during today's event. He observed that the Mac install base is "50 million users around the world."
Apple's gains came against slower-than-forecast growth for the PC sector. During third quarter, IDC put year-over-year global PC shipment growth at about 11 percent, or nearly 3 percent below forecasts. Gartner gave a more tepid growth figure of 7.6 percent, rather than the forecast 12.7 percent. During today's Apple event, Cook said that the Mac outgrew the industry for "18 quarters in the row."
The numbers are surprising from one perspective, but not from another. The analysts cited slower back-to-school sales in the United States and Apple's iPad sacking netbook sales as factors behind the growth figures. But there is another. Both analyst firms measure shipments going into the channel rather than sales out to businesses or consumers. Calendar second quarter shipments proved to be stronger than anticipated. In that context, inventory management is one factor likely affecting the broader industry, assuming that PC manufacturers shipped more units during Q2 in anticipation of back-to-school sales.
Apple CEO Steve Jobs introduces iLife `11
But there's more to the differences. Based on August U.S. retail sales from NPD, "one in five PCs sold in the United States is a Macintosh," Cook said. NPD tracks sales, not shipments. "The momentum on the Macintosh has never been more," Cook emphasized.
iLife enters the Tween Years
As widely, and not surprisingly, rumored, Apple announced iLife `11. Among the changes is emphasis on presentation. "You can live in full screen in iPhoto," Jobs asserted. Sharing features are enhanced, such as slideshows, photo book printing and social sharing connections to services like Facebook. A new Info Panel shows the services where photos have been shared and even with whom on Facebook. The new iMovie introduces new audio editing capabilities, an in-video people finder (e.g. face recognition) and the ability to create movie trailers (gasp, there aren't enough home-made ones on YouTube?) New movie sharing options include CNN iReport and Vimeo. I chuckled at the so-called new audio effects feature, which really brings back stuff removed after iMovie 6 (granted, the new stuff looks to be more easily applied). Apple also updated GarageBand. The new digital media suite is available starting today for $49, and will continue to be free on new Macs.
The new iLife comes at an interesting time, competitively. Earlier this month, Microsoft released Windows Live Essentials 2011, which is the first version of the suite offering credible competition to iLife. More importantly, Microsoft is aggressively marketing the suite -- and compellingly. Over the last several nights I've seen Microsoft commercial "Family Photo -- to the Cloud," which is simply endearing. A mother difficultly tries to take a family portrait. She rushes "to the cloud," using Windows 7 and Windows Live to swap out grumpy faces for happy ones. "Windows gives me the family that nature never could," the mom exclaims. The TV ad recognizes something camera manufacturers have known for more than a century -- that women tend to be the keeper of the family's memories.
Like recent TV advertisements for Bing, Internet Explorer 8, Windows Phone 7 and Windows 7, "Family Photo" is a charmer. Microsoft is on a marketing roll that Apple executives should envy and should worry about. I've often asserted that in business, marketing and perception are everything. Apple reinvigorated its brand during the early 2000s with compelling, aggressive and often solo TV advertising. For years, only Apple aired MP3 player commercials in the United States; is it any wonder then that iPod sold so well after a long marketing build up that made it appear like the only choice? TV advertising is but an anchor to any marketing campaign, but one Microsoft long overlooked. Apple, you've been warned.
That said, a little Apple competitive marketing could go far, particularly considering some of the amazing new features demoed today. Jason Dunn aptly tweeted during the event: "The iLife suite really is the secret weapon on the Mac. Windows Live is getting better, but has so far to go -- iLife `11 looks pretty killer." I will save final evaluation until after using the product. But I agree, iLife `11 looks pretty good.
Although I’ve been supporting Macs since they came out in 1984 (when I was in high school), I haven’t received any “formal” training. It has mostly been learning by doing, reading the occasional book and now of course, TheAppleBlog. Does formal certification really make a difference as a technician? You tell me.Advertisement
Recently I got into an argument with a vendor that somehow thought a technician who first started repairing Macs sixth months ago trumped my 25 years experience. Did certification make this person a better technician? Having done quite a bit of hiring myself, I’ve too often found that certification only verifies your ability to take a test and may not have bearing in the real world.
Now that the market has changed and everyone seems to be competing for scarce resources, perhaps a certification would be an additional edge? What’s the business strategy for independent Mac technicians wanting more? The answer took a lot of research — even Apple wasn’t able to answer my questions — so learn from my journey.
Credit goes to both Brian Best of BestMacs and Doug Hanley of MacTEK Training, because without them I wouldn’t understand the alphabet soup of ACSP, ACMT, ACTC, ACSA, AASP, ACN and more. Didn’t we all become Mac users to avoid mysterious terms? As many of you know, the ease of the Apple user interface is equalled only by the frustration of trying to understand Apple’s certifications programs. Figuring out this path was much harder than any video game I’ve ever played, but a “game” may be the best metaphor to describe the process.The Game
You begin the “game” as a general Mac user. The three worlds you’ll generally see in the game are IT, Pro Apps, and Sales. As an IT person maybe you have skills, maybe you don’t. Nothing stops you from simply repairing Macs on your own, unless you do things that specifically void the warranty and you get caught doing so. You do not need permission per se from Apple to work on Macs. Many folks are happy at this level collecting coins one by one, but you can’t proceed any further unless you get a certification — the key that unlocks the next level in the game.
The first certification most go for is Apple Certified Support Professional (ACSP) which used to be known as an Apple Certified Help Desk Specialist (ACHDS). This certifies your ability to understand the operating system and is earned based on the OS version. Therefore, you are an Apple Certified Support Professional in 10.5 (or soon 10.6). Each OS requires certification, but your certification does not expire. Therefore, if you are a ACHDS in 10.3, you can call yourself certified without understanding 10.5 at all. Your can take the test without training (many do), self-study via materials from Peachpit, or attend an instructor-lead course at an Apple Authorized Training Center (AATC). MacTek is one of those centers. You’ll take the test at a Prometric testing center and pay around $200. The test takes about 90 minutes or so and you get the results immediately.Apple Consultants Network
While certification is the means, the end you may be reaching for is the ability to join the Apple Consultants Network (ACN). Joining the ACN requires any Apple certification, such as the ACSP discussed above, or any number of other certifications (described below, though one source says not all certifications are valid, so beware). Keeping with the video game analogy, the ACN is like an entire new area of the video game you want to explore, but the boss that must be defeated first is Apple, and your weapon is a certification!
After getting a certification you can then apply to join the ACN. The application fee is $60 and the actual fee to join is $395 as a sole proprietor. The full requirements are here. You’ll get lots of benefits such as product discounts as well as the ability to network with other Macintosh consultants. As an ACN, Apple store employees may hand out your card to customers in the store. Now your business can really expand as every Apple store customer is a potential customer for you.
ACN membership is great and many stay at this level of the “game” using the ACN membership as a multiplier for their income. However, you still can’t do hardware repairs under warranty nor order Apple parts. As with the video game, you’re stuck at this level unless you explore further and try to defeat the next boss. Apple always controls the rules. Accept it as part of the game. Fail to accept it and you’ll get slapped back to the beginning of the game quicker than you can click the home button.Server Administration Certification
From this point, you have a couple directions you can go. You can focus on repair and service, or you can focus on server or advanced software administration (many folks will do both). I will discuss the server administration certifications and the hardware services certifications. You can think of each of these as two separate worlds in the game. You can choose one or the other, or explore them both.
The first level server administration certification is another 4-letter acronym: ACTC: Apple Certified Technical Coordinator. In addition to passing the test for ACSP, you’ll face the Server Essentials test. This extends your workstation abilities to servers. An even higher level of certification within the server realm is an ACSA — Apple Certified Systems Administrator. For the ACSA, you’ll need to pass four tests: Server Essentials, Directory Services, Deployment, and Mobility and Security for 10.6 (or Advanced System Administration for 10.5).
Apple also offers the ACMA (Apple Certified Media Administrator) which includes Server Essentials, Xsan, Final Cut Server and as an option, Support Essentials, Deployment, Directory Services, or Final Cut Level 1. Other certifications are not necessarily IT related and are software-focused. That’s a realm I’m not exploring as we chose the IT track at the beginning of the game.Hardware Repair Certification
Moving on from server administration to actual Apple hardware repair, the primary certification you will earn is the Apple Certified Macintosh Technician (ACMT), formerly the Apple Certified Portable Technician (ACPT) and Apple Certified Desktop Technician (ACDT). This certification means you are theoretically qualified to do warranty repairs on Apple Macintosh equipment. The skills required for ACMT are those of hardware repair and software troubleshooting. You don’t need an ACSP to be an ACMT, but many people earn both. The educational process for hardware repair is more intense and it’s less likely you’ll pass the test without some training. At this level, you can also go to an AATC and pay about $4,800 for both the hardware and software aspects of the course, or your can purchase self-study materials from Apple called “Apple Care Technician Training” for $299.Apple Authorized Service Provider
Similar to how passing the ACSP allows you to join the Apple Consultants Network, passing the ACMT allows you to enter the realm of an Apple Authorized Service Provider (AASP). You may not automatically become one though, and only AASP’s get reimbursement from Apple for warranty work. However, being an ACMT is very helpful if you want to get a job as an AASP. You may also apply to do warranty repairs for your larger organization of over 50 Macs via the Self-Service program. If you want to advance to being able to do warranty repairs for anyone, you’ll face that same boss again, Apple. Note that becoming an ACMT will not necessarily earn you any more money than an ACSA or ACTC. Facing the next boss may be too expensive and too restricting, but if you do want the next level, read on.
Getting to that AASP level is really the final level of the game. You’ll need to have an ACMT on staff and follow stricter requirements than joining the Apple Consultants Network. Generally you’ll need a real store front and not be a one-person operation. Apple grants exceptions (doesn’t every game have cheat codes?), but don’t count on it. Once you have your AASP you can be listed with Apple as a service provider and get reimbursed for warranty repairs.
So I’ve loaded the game and pressed Start. Is certification worth it? What about ACN or AASP? Which training should I go for? Is instructor lead training worth it? Any training vendors willing to sponsor me? What about the self-study programs? Share with me your experiences in the game and let’s develop a definitive guide including “cheat codes.”Apple-authorized Organizations
ACN (Apple Consultants Network)What it is: Network on Apple professionals, receives discounts and assistance from Apple, and can be referred from Apple retail stores.Requirements: Any certification.
AASP (Apple Authorized Service Provider)What is it: Business that is permitted to do Apple warranty repairs for reimbursement and order parts from Apple.Requirements: Have an Apple Certified Macintosh Technician on staff, among other requirements.Certifications
Apple Certified Support Professional: Basic understanding of the client Mac operating system and troubleshooting.
Apple Certified Technical Coordinator: Deeper understanding of the Mac OS, including the Mac OS X Server and Server Essentials.
Apple Certified Systems Administrator: Even greater technical understanding of the Mac OS X Server, including passing tests on Server Essentials, Directory Services, Deployment, and Mobility and Security.
Apple Certified Media Administrator: This is a sister track of the “Apple Certified Systems Administrator” with a focus on the needs of media management, and includes training in XSan or Final Cut.
Apple Certified Macintosh Technician: You can do Apple hardware repairs, both in and out of warranty. Required to start (or get a job with) an Apple Authorized Service Provider, or self-service your large organization.
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