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big apple, Jan. 22, 2019 (GLOBE NEWSWIRE) -- lower back Market, the largest industry completely committed to refurbished electronic items and appliances, these days announced the launch of its ‘From Apple, with love’ assortment, an offering of almost-new iPhones that have been refurbished and certified via Apple at fascinating cost points. These items, which carry Apple’s warranties and insurance policy plans, are assured to have the maximum degree of best on the best fee.
The ‘From Apple, with Love’ assortment will characteristic a few fashions of refurbished iPhones together with iPhone 6s via iPhone X. All licensed pre-owned items within the assortment come with a 12-month Apple warranty, which enables the equipment to be serviced at any Apple store, just as if it had been a brand new equipment bought without delay from Apple.
“we're at all times looking for ways to deliver more price and choice to consumers when it involves refurbished electronics. With this new collection, customers get a like-new buying event, but at a fraction of the price and without a chance. The carrier degree and certification procedure, in addition to Apple’s official seal of approval help eliminate skepticism about buying refurbished contraptions, and supply the reassurance necessary to give it a are attempting. this is an important step towards our purpose of making purchasing refurbished products a mainstream shopping journey,” referred to Thibaud Hug de Larauze, founder and CEO of returned Market.
moreover the 12-month guarantee from Apple, customers will receive their refurbished machine with normal Apple manufacturer add-ons, including, where applicable, lightning to USB cable, a 5W USB energy adapter, and EarPods with a 3.5mm mini jack. As part of the exceptional manner, Apple systematically replaces monitors, shells, and batteries of its refurbished contraptions. As a final contact, purchasers receive their equipment in freshly sealed Apple packaging finishing the like-new buy journey.
“we are extremely joyful to present patrons a trustworthy option for deciding to buy safe, refurbished Apple products. Freedom of option is a vital element of a healthy ecosystem and will best support additional the confirmation of the refurbished business as a practicable commercial segment, which merits all and sundry,” stated Vianney Vaute, co-founder and CCO of back Market.
again Market offers customers a big range of choice of first-rate refurbished electronics with a ‘like new’ purchasing adventure, warranties, funds-back ensures, and clear seller ratings make buying refurbished electronics a a good deal much less dangerous and extra mainstream recreation. Its model provides a tons-obligatory answer to an environmental disaster that has considered e-waste stages attaining 44.7 million heaps in 2016. moreover, because the platform grows in popularity it presents refurbishers of all sizes a good looking venue for selling. All marketers on lower back Market, Apple authorized or no longer, go through a inflexible 23-element comparison procedure to make certain the quality and repair of all items offered on the industry.
About returned Market (www.backmarket.com)Launched in 2014 by means of Thibaud Hug de Larauze, Quentin Le Brouster, and Vianney Vaute, returned Market is the first marketplace concentrated on bringing lots of refurbished electronicdevices and home equipment from certified professionals to buyers. The enterprise presently operates in 5 European international locations (France, Germany, Italy, Spain, and Belgium) andlaunched in the united states at the start of 2018. It employs a group of about one hundred employees across its three offices determined in Paris, Bordeaux, and long island.
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Apple's certification program is very a lot like their products: smartly-designed, intuitive, concentrated and elegantly basic. Apple certifications fall into considered one of two classes: credentials geared to IT gurus and credentials geared to artistic experts. there is also an Apple certified trainer (ACT) credential for these interested in educating the Apple certification curriculum to others, in both inventive and IT abilities domains.
Apple certifications in the IT skilled bucket focal point on macOS certifications, the AppleCare Mac Technician (ACMT) certification and the Apple certified iOS Technician (ACiT) certification. working towards options are available for Apple certifications that consist of average in-person, instructor-led courses; on-line, self-paced interactive practising; and on-line, instructor-led classes, offered through diverse Apple approved training facilities international.macOS certifications
A macOS certification recognizes a person's potential to manage and help macOS in stand-alone programs and networked computers in an organization. As is Apple's lifestyle, operating equipment certifications are available for the two most latest editions of the working gadget, that are currently macOS Sierra and macOS high Sierra.
macOS Sierra certifications
macOS high Sierra certifications
The ACSP is all about installing, configuring and troubleshooting macOS. The Apple certified associate – Mac Integration fundamentals certification focuses on initiatives involving networking. This certification covers connecting to listing capabilities; growing community money owed; establishing file sharing and printing; configuring e-mail, contacts, and calendar entry; configuring security; and managing networked facts.
Apple operating system certifications haven't any must haves. exams for the ACSP can be found best via an Apple approved training middle, however candidates can check in for all different checks via Pearson VUE, an Apple authorized working towards core or on-line. on-line test-taking is restricted to certain checks, such as the Apple certified associate – Mac Integration fundamentals 10.13. users who are new to the Mac ecosystem can be trained the fundamentals from a number of online training components available on the Apple guide training website.AppleCare carrier certifications
The AppleCare certified Mac Technician (ACMT) credential makes a speciality of troubleshooting and restore of Macintosh computing device and laptop computers and shows, in addition to troubleshooting Mac operating equipment concerns.
The Apple certified iOS Technician (ACiT) certification acknowledges required expertise for servicing iOS-primarily based contraptions, akin to iPhones and iPads. each certifications require two assessments (accessible through Pearson VUE), and neither certification expires.
The idea of "performing repairs" on Apple items could be difficult. The enterprise features out that achieving the ACMT certification verifies that you've got the abilities to fix Apple items, but certification by myself does not imply you might be approved to make such repairs. For that, you will deserve to turn into an Apple authorized provider provider, which establishes a company relationship with Apple. youngsters, Apple has a self-servicing application wherein participants, reminiscent of colleges, are allowed to service and repair Apple products they own at their own sites.
Our most desirable computer Hardware Certifications article elements the ACMT as probably the most excellent 5 hardware-related certifications, and offers a more detailed analyze this certification and its necessities.Apple creative skilled certifications
On the inventive side, there are two forms of certifications purchasable: one for productiveness Ap, and another for professional applications. both productivity App and pro functions certifications are designed to appeal to photograph artists and multimedia specialists.
An Apple licensed skilled (ACP) productivity App designation recognizes someone's capabilities in the usage of certain Apple functions. presently, three Apple productivity App certifications are provided for the iWork utility productivity suite:
Apple licensed professional purposes certifications focal point on remaining reduce seasoned X and common sense professional X. remaining reduce professional X is submit-creation video-enhancing application, and logic professional X is a full-featured sound editor. Two Apple certified seasoned purposes certifications are available:
despite the fact productivity and seasoned functions certifications don't have particular must haves, Apple recommends "knowledge of OS X and simple desktop navigation" throughout the board earlier than taking associated practising classes.
As with MacOS certs, clients who are new to the Mac ecosystem can learn the basics from a lot of on-line practicing elements accessible on the Apple assist working towards site.Apple licensed coach and related careers
when you are an Apple inventive product grasp, or have fantastic advantage and keenness for assisting Macs or macOS, the Apple licensed trainer (ACT) credential will also be your gateway to profession alternatives in educating Apple technology.
An ACT teaches Apple certification courses in corporate settings and in Apple licensed practising centers, assisting the next era of candidates earn their certifications. To turn into an ACT, you need to be licensed in the skills enviornment(s) you want to train, possess a mixture of educating and real-world event, and pass a instruct-the-trainer (T3) examination on the discipline rely. LearnQuest administers the ACT software on behalf of Apple.
The Apple certified assist expert, or ACSP, is geared toward help desk personnel and service technicians. The Apple certified associate – Mac Integration fundamentals certification is helpful for network gurus who should know how to add a Mac to a network (a home windows-based community or others) and control capabilities for users.
An ACMT or ACiT diagnoses hardware or gadget issues, makes repairs and performs upgrades. each certifications are perfect for provider technicians in the hunt for jobs that require such certifications, akin to those employed through an Apple licensed service issuer (AASP), a Self-Servicing Account (SSA), or an Apple reseller. if you plan to spend a number of years in a company this is certainly a Mac shop, an Apple certification can aid you negotiate a higher revenue or land a place with more responsibilities.
Apple artistic certifications are geared towards videographers, multimedia designers, editors, artists, photographers and the like – individuals who use Apple productiveness and professional purposes on a daily groundwork.
The certifications also often appear in job postings as pre-requisites for digital A/V consultants and library buddies who oversee implementation of and/or use of the equipment. artistic managers who lead artistic method for corporate advertising teams however have to additionally design and increase artistic property are staggering candidates for the Apple inventive certifications.Apple working towards and certification components
To get started, consult with the Apple working towards and Certification web site. There, you are going to locate hyperlinks to books and e-books, video working towards, classroom training, and greater. Apple offers free examination preparation courses for many certification tests. These courses permit you to consider the type of exam it truly is required, the entire variety of questions and time allotted, and the examination aims so you recognize which themes might be coated. Prep publications also list suggested resources – books, courses, and many others. – that top-quality prepare you to take Apple certification checks.
courses on Apple products are offered via Apple licensed practicing centers, which can be always two- to five-day classes with reside instructors who lead college students through lectures and hands-on labs and answer questions along the way. Candidates for the ACMT or ACiT certifications can take AppleCare Technician practising, which is self-paced.
AASPs and SSAs present the equal self-paced practicing for employees in the hunt for ACMT certification through ATLAS, which is obtainable in the course of the international provider trade (GSX). Apple certification candidates can additionally attend on-line teacher-led working towards classes offered with the aid of quite a few Apple authorized training facilities.
Apple's inventive certification candidates drawn to self-study alternatives can subscribe to O'Reilly online gaining knowledge of, an on-demand digital library that contains loads of e-books and video practising, including the Apple professional practicing collection. Candidates for last reduce seasoned certification should additionally browse the web tutorials, person publications and whitepapers on the final reduce seasoned substances page.
despite the fact reliable certifications don't seem to be involved, Apple also presents training resources for Swift four as well as iOS 12 SDK for developers.
...how complicated precisely?
I’m Apple certified, I spent 15 minutes staring at an explanation of a specific screw once. I don’t see the problem in finished training on the way to do the repair work technicians are paid for, can you complicated on the difficulty you have with it?fair satisfactory, I see no problem with complete practicing; however Apple clearly over-engineered this keyboard in an try to make it thinner, leading to all of the negative publicity over stuck keys occurring with the 2016 / 2017 fashions, and making it greater difficult to service as smartly.
My wager is the 2015 and earlier than keyboards will nonetheless show to be (on commonplace) extra official than the 2018 keyboards.
it's a keyboard, one of the crucial simple add-ons of a computing device. It basically will not be this advanced....how complicated exactly?
I’m Apple licensed, I spent 15 minutes looking at an evidence of a particular screw as soon as. I don’t see the problem in comprehensive practising on how to do the restore work technicians are paid for, can you difficult on the concern you have got with it?
...how advanced precisely?
I’m Apple certified, I spent quarter-hour staring at an evidence of a selected screw once. I don’t see the issue in comprehensive practising on a way to do the fix work technicians are paid for, are you able to problematic on the subject you have with it?At retail stores, technician practicing has been highly weak the last few years with a lot of personnel which are uncertified being forced to proceed with customer repairs. word it’s “activities” practicing for AASP but not for Apple. It’s a big difficulty and that i doubt that they're going to present time for Apple Technicians, chiefly all the way through “busy returned-to-faculty” season, then new product launch, then break.
Please note, there at the moment are Geniuses that have simplest been educated by way of video clips, and have never handled these actual add-ons earlier than. peculiarly these newly-designed Macbooks and MacBook professionals, that open quite in a different way from before (they don’t just unscrew and dad off, as you recognize in fact being licensed!)but i thought it turned into to make the keyboard quieter. ::eye roll::As someone who suffered from malfunctioning keyboard on my 15" TouchBar MBP, i am hoping this membrane fixes the reliability challenge.
The butterfly keyboard had three leading issues:
* Reliability* Lack of tactile payment (no shuttle)* annoying clackiness (noisy)
All in the pursue of shaving 1mm off to the laptop thickness... became it really vital?
I dunno... Butterfly keyboard, gimmicky touchbars, one-port mentality, no headphone jack quest... I think like Apple within the last few years have been stubornly fighting the incorrect battles!net broadcast about a way to substitute a condom? ‘provider suppliers are prompt to watch in inner most’.
...how complex exactly?
I’m Apple licensed, I spent 15 minutes looking at a proof of a specific screw once. I don’t see the issue in complete training on the way to do the repair work technicians are paid for, can you complex on the subject you have with it?i used to be pondering the identical component. my ex was an apple genius and these training movies had been relatively commonplace.What a transparent company.Are these technical seminars instructing the ASP's on how to repair customer issues, or are these coaching movies shaping what the personnel say to lower legal responsibility?
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In a sign of the times at Apple, CEO Tim Cook's most surprising reveal Monday wasn't a sleek gadget, but rather a titanium credit card. The unveiling at the technology giant's Cupertino, California, headquarters came as it offered a first look at a host of new products, including a video-streaming platform, subscription news tool, gaming service and even a virtual book club hosted by Oprah, aimed at offsetting slowing iPhone sales by diving further into services.
The most eagerly anticipated of the products is Apple TV Plus — a video streaming service which will place the company in direct competition with Netflix, Hulu, Amazon and others in the burgeoning business of providing online TV and movie content. The launch comes as Apple seeks to shore up growth, with the company in January posting its first decline in revenue and profit for a holiday quarter in more than 10 years.
"We've also been creating a collection of world-class services, and that is what today is all about," Apple CEO Tim Cook said in his opening remarks.
Apple is betting on services to pick up the slack — and for good reason: 3 in 4 Americans have at least one online subscription, and video streaming services are the most popular, according to a CompareCards report.Entertainment industry talent gathers for a group photo at the Steve Jobs Theater, as Apple Unveils AppleTV+, a new home for the world's greatest storytellers. Art Streiber
In addition to introducing AppleChannels, which gives subscribers access to Starz, Showtime, HBO and other cable channels within the updated TV app, Apple announced collaborations with some of Hollywood's elite to produce its own content. Steven Spielberg, Jennifer Aniston, Reese Witherspoon and Jason Momoa each spoke during the event to drum up excitement about their work with the tech giant.
Aniston announced her return to TV in a series with Reese Witherspoon and Steve Carell called "The Morning Show" that will take an "honest look at the complex relationships between women and men in the workplace and engage in the conversation people are afraid to have unless they are behind closed doors," Aniston said.
Apple didn't disclose what it will charge, if anything, for the streaming service.Teaming with Goldman Sachs
Apple also announced its own credit card in partnership with Goldman Sachs that will be compatible with Apple Pay, its current app that enables users' iPhones to function like wallets.
Perks of signing up for an AppleCard include "Daily Cash" — real money that customers earn every time they use the credit card. Apple credit card holders earn two percent of the purchase amount when they use the apple card, and three percent when they make a purchase directly form Apple.
Yet while the payment card drew applause during Apple's presentation, some experts were underwhelmed.
"This card will get a lot of headlines, but its bark is greater than its bite. People will sign up for it, but that will be mostly because they love Apple, not because this card is better than anything that already exists," said CreditCards.com analyst Ted Rossman.
Apple's cash back offer isn't unique either, he said.
"For example: Citi Double Cash is a very simple, easy-to-use 2 percent cash back card. And that's on everything (not just Apple Pay purchases)," he said.Emphasis on privacy
Also announced at Monday's event: AppleArcade, a subscription video-game service, and Apple News Plus, which provides access to hundreds of magazines and news site subscriptions. The news service will cost $9.99 per month and will offer access to The Wall Street Journal, LA Times and more than 300 magazine titles.
"There has literally never been an offer like this before," said Roger Rosner, Apple's vice president of applications.
He estimated that if a news junkie were to subscribe to each title individually, they would pay $8,000 a year.
Apple highlighted its privacy measures associated with the new offerings — an apparent jab at Facebook, according to one analyst.
"We believe importantly Apple tried to highlight this news service would have no 'tracking capability' of what consumers were reading, a clear shot across the bow at Zuckerberg and Facebook as Cupertino tries to further distance itself from social media stalwarts such as Facebook and Google," Wedbush analyst Daniel Ives said in a note to clients.Wall Street's reaction: Meh
Despite Apple's splashy launch, some Wall Street analysts questioned whether the company's deeper push into services can make up for slowing iPhone sales.
"While details of News+ pricing vary slightly from our initial assumptions -- and pricing for updated TV+ services was not provided -- we maintain our view that Apple suffers from the law of large numbers, with limited opportunities to offset the longer-term moderation/decline in iPhone sales," analysts with Raymond James said in a note.
Apple's stock price finished the trading day down 1.2% to about $188.75 a share.
Apple has had a path for companies to become an authorized service provider for decades, with requirements for the program varying dramatically across the years. The new "Apple Genuine Parts Repair" program may be lightening that up somewhat, but there are few firm details on what Apple will require to qualify for the new program.
The report, and leaked presentation slides, published by Motherboard, suggests that the program is already in place at a few vendors. Vendors cited are Mobile Kangaroo in California, Simple Mac in Salt Lake City have access to the program, as well as Makina Technologies in Dubai.
The program appears to specifically allow repair shops to do things that Apple-authorized centers have been doing for years, without telling Apple. For instance, there are specific prohibitions on swapping in a "known-good" component not from Apple's stock for troubleshooting, requiring a service replacement part be ordered first.
Specifically, the presentation slides say that providers can "keep doing what you're doing, with Apple genuine parts, reliable parts supply, and Apple process and training." Additionally, the details don't limit the parts to iPhone, iPad, or Mac and include all three.How the system works now, and where it may change
At present, for most authorized service centers, few if any parts are kept in stock. The remainder are ordered after the diagnostic process is complete, and shipped FedEx to the repair shop. The shop performs the repair, and must return the "core" failed part to Apple for examination, refurbishment and return to service stock, or both.
In the case of a warranty repair, Apple picks up the tab for the difference between the core price and the non-return price. Otherwise, the shop pays the bill, which is then passed to the customer. Core prices are often up to 75 percent the cost of the whole part, ordered new. So, part accountability is important, and Apple has put prohibitions in place to prevent shops from selling directly to customers as a result of abuse in years gone by.
Shops selling parts to users is grounds for a loss of Apple-authorized status — which can be financially deadly. At present, it isn't clear if the requirement for service centers to perform a "core" swap is retained in the new program, nor if they will be allowed to sell parts directly to customers. It doesn't seem likely that Apple will loosen either requirement.
It also isn't clear if there will be an upper line that these providers can't cross. For instance, Apple may choose to retain the hardware for linking parts after a repair involving something involving the secure enclave is performed. Board-level repair, such as that performed by Louis Rossmann is likely to be frowned upon as well.Immediate reaction
Apple repair venue iFixit doesn't think the rumored program goes far enough.
"To start, Apple's plan appears to be rather limited. We know they've talked to big repair chains, but they have not spoken to any of the smaller repair shops we contacted," wrote iFixit in a post on Thursday afternoon. "If only the large national chains get access to these parts, the independent shops—... get left out in the cold, and will likely lose business as a result. This continues to encourage a repair monoculture that stifles competition, job creation, and innovation in the repair space."
"Apple would like you to think that independent shops are a sketchy, dangerous minefield of service options that use low-quality parts that can lead to problems down the line. And in some cases, that may be true—but that's Apple's fault, not the repair shops'," iFixit continues. "If Apple would just provide OEM parts to independent repair shops at a reasonable price, these risks would be far smaller."Potential sea-change, if accurate
AppleInsider has reached out to Apple for comment, but has not as of yet received a response. Third-party vendors we spoke to after the report was published said that they had heard "rumblings" that such a thing was in the works, but denied having any knowledge that it was imminent.
If the report is completely accurate, it would be the biggest shift in Apple's repair policies since it started enforcing the rules on authorized repair centers in 1979.
Apple has historically opposed right-to-repair laws in places like California, claiming it would expose company secrets and create safety and security problems. While there are innumerable third-party Apple repair firms around the world, only Apple and its authorized service providers are able to perform full service in a way that doesn't void warranties. Presently, the company doesn't provide parts or repair manuals outside of its official network.
Twenty U.S. states have some form of right-to-repair legislation under consideration. Apple is one of several tech companies lobbying politicians to act in its favor.
Apple is furiously opposing so-called “right to repair” legislation across the US, but a cache of leaked documents seem to show how easily Apple could comply with the proposed rules. The secretive Apple Genuine Parts Repair program is only available to select companies, offering Apple-certified parts, training, and tools — exactly what right-to-repair laws would make available to everyone.
Companies like Apple and Microsoft have campaigned against right to repair, claiming that “bad actors” will use these laws to compromise devices. At the same time, Apple has apparently started making parts and data available to select firms like California’s Mobile Kangaroo and the UK’s AA Mac. Motherboard showed the leaked presentation documents to iFixit CEO Kyle Wiens, who agreed it looked like a “framework for complying with right to repair legislation.”
The goal of right to repair legislation is to ensure that big technology companies like Apple, Samsung, and Microsoft can’t monopolize servicing for their devices. Under the laws, companies would need to make replacement parts available for purchase to third-party repair shops and the public. They would also need to make software diagnostics accessible so people won’t be locked out from repairing their devices.
When a company like Apple gets to withhold parts and documentation, it results in longer waits and higher prices for consumers. Software authentication sometimes prevents third-party repair technicians from even touching a broken device. People are more likely to just toss an old phone or computer in the trash when repairs are too costly or difficult to get.
The newly uncovered Apple Genuine Parts Repair program is different than the Authorized Service Provider program. The latter has been available for years, but it only allows third-parties to perform certain Apple-authorized repairs like swapping screens and batteries. More complicated fixes require consumers to mail devices back to Apple.
The existence of the Apple Genuine Parts Repair program seems to undercut many of Apple’s arguments against right-to-repair laws. No one is undermining the security of Apple’s products simply by fixing phones more quickly and cheaply than Apple. Wiens believes this might be an attempt by Apple to kill legislation by claiming it’s already giving the repair community what it wanted. However, the program is still under Apple’s control, and it decides who can have access to it. Right-to-repair advocates might have a different kind of fight on their hands.
Top photo credit: iFixit
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