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920-481 - CallPilot Rls.5.0 Unified Messaging - Dump Information

Vendor : Nortel
Exam Code : 920-481
Exam Name : CallPilot Rls.5.0 Unified Messaging
Questions and Answers : 55 Q & A
Updated On : December 10, 2018
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920-481 Questions and Answers

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920-481 CallPilot Rls.5.0 Unified Messaging

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920-481 exam Dumps Source : CallPilot Rls.5.0 Unified Messaging

Test Code : 920-481
Test Name : CallPilot Rls.5.0 Unified Messaging
Vendor Name : Nortel
Q&A : 55 Real Questions

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Nortel Nortel CallPilot Rls.5.0 Unified

latest Nortel software unlock presents SMBs New ranges of Simplicity and Unified Communications | killexams.com Real Questions and Pass4sure dumps

common software circulation provides comprehensive, affordable, and Scalable answer across structures and into branch offices

TORONTO, ONTARIO--(Marketwire - Nov. three, 2009) - Small and medium-sized businesses (SMBs) can obtain productivity, cost-reductions and the investment insurance policy important to success in today's business atmosphere with new unified communications-primarily based (UC) utility from Nortel* (OTCBB:NRTLQ). The newest utility unlock 5.0 for Nortel's award-successful company Communications manager (BCM) adds new UC capabilities, together with unified presence, and superior simplicity with the introduction of a standard application stream for BCM50 and BCM450.

The Nortel BCM450 and BCM50 are Linux-based mostly IP/TDM PBXs supplying application-wealthy, all-in-one options for converged voice and statistics communications. The BCM50 serves companies with up to 50 clients whereas the better ability BCM450 is appropriate for becoming medium to tremendous agencies and branch places of work with up to 300 users. each supports a mixture of IP and digital clients and may enable organizations to save as much as 70 percent of their original investment by means of reusing current equipment.

As a part of the brand new BCM Rls 5.0 utility, BCM450 and BCM50 supply SMBs with dynamic UC facets like InTouch, which delivers real federated presence, and prevalent integrated communications functions and capabilities. InTouch lets clients talk conveniently with any individual of their very own listing – across Microsoft Outlook, Nortel BCM, MSN, and Skype for click on-to-call, click-to-IM, and click on-to-e-mail. through connecting individuals sooner, improving collaboration and speeding up the time to decision, Nortel estimates that unified communications can support groups recognize can charge-rate reductions and a rise in productiveness of as much as 18 p.c.

remaining year, the Nashville conference and guests Bureau** (NCVB) leveraged its BCM450 answer to book greater than 650,000 hotel rooms whereas advertising and marketing tourism on behalf of numerous companions. NCVB is now trialing BCM Rls 5.0 and plans to roll out the InTouch utility in the coming weeks. Kay Hopwood, NCVB's director of assistance know-how, is eager for seeing precise-time presence for everybody on the community and having a view into neglected calls even when a caller doesn't go away a voicemail. For now, NCVB is enjoying the first BCM Rls 5.0 characteristic it deployed, FindMe/FollowMe (FMFM), which enables simultaneous ringing of as much as 5 additional exterior instruments. "each call is potential company," spoke of Hopwood. "With BCM's FindMe/FollowMe means, our income crew under no circumstances has to miss one more revenue-generating call once again."

Minitel**, a premier Nortel accomplice presenting provider throughout Canada, also selected to trial BCM Rls 5.0 in its personal office construction device. Its Toronto vice president of Operations, Dan Silverman, changed into so blissful with the development of the in-condominium trial he satisfied a large accounting enterprise customer to set up it as neatly. "The installing become as smooth as may be and the client is now rolling out both InTouch and FindMe/FollowMe to diverse clients of their corporation without problems. We had been capable of get our client as much as pace on the interface and rolling the application out by way of themselves in lower than an hour," pointed out Silverman.

Mexico's Universidad Latinoamericana** (ULA) in a similar way established the latest BCM software with high quality effects. "we are in the business of educating modern-day early life and making ready them for the longer term and the challenges ahead," referred to Mario Ahumada Sandoval, subdirector of systems, ULA. "To accomplish that, we count number on having the newest in communications technology that helps us present a prosperous UC event for personnel and college students. Trialling BCM Rls 5.0, we found that the product's new function set enhances our UC experience, while maximizing equipment already in vicinity."

BCM50 client, Philkeram-Johnson**, the oldest ceramic tile producer in Greece, also welcomed the brand new utility unencumber. "Our Nortel BCM50 gives us room to develop, when it comes to means and performance, and it can provide the aspects we need to evolve to a unified communications atmosphere," noted Christos Syropoulos, industrial supervisor, Philkeram-Johnson. "we're continuously in the hunt for methods to raise our items and our productivity so one can respond extra immediately to clients. i am eager to discover greater about the new facets accessible in BCM Rls 5.0 and the way we can use them to boost our communications."

moreover the InTouch and FMFM capabilities, BCM Rls 5.0 lets a user ahead a voice message the usage of a file in order that it will also be played or examine through any cellular device on this planet. Meet-Me Conferencing for BCM now provides as much as one hundred twenty five ports with support for as many as 300 users. skilled name Recording, a skill usually presented by a 3rd birthday celebration is additionally accessible as part of the latest BCM free up.

As a further potential of streamlining expenses and operations making it even more primary for SMBs and Nortel channel partners to install, provision, and migrate pre-existing facts, the brand new BCM50 and BCM450 portfolio includes general software and purposes, O/S, working towards, accreditation, person interfaces, and documentation.

Dell'Oro ranks Nortel's SMB portfolio #1 on earth in variety of hybrid-IP strains shipped and #2 in SMB market revenue for the 2d quarter 2009. Nortel's BCM options are localized and bought in over a hundred and twenty countries through greater than 1000 channels.

Hear from more BCM clients and companions:

  • "FindMe/FollowMe and Message Forwarding permit constitution Telecom's** earnings and technical team of workers to be extra available to our consumers, whether within the workplace or on the highway. With the skill for particular person clients to customize these elements to their liking through an internet-based GUI tool Mailbox manager. Our system administrator no longer has to make day by day changes. FMFM and the means to seamlessly switch calls between our desk telephones and cellular telephones has additionally allowed us to decrease our fees, give our group of workers with more flexibility, and boost our availability to shoppers." – David Harper, voice methods engineer, constitution Telecom - Canada
  • "Our office communications have been based mostly completely on Nortel's BCM methods for years. We recently upgraded to the newest BCM know-how, holding most of our preliminary investment in hardware and the entire funding in utility licenses. the new UC functionality increases our productivity and saves time. It additionally allows us to hook up with other techniques like Communications Server 1000 and Microsoft OCS. With InTouch we are able to manage our on-line contacts at MSN and Skype from a single application interface in MS Outlook, together with our office colleagues, purchasers, and partners." – Nikos Koulioumbis, SMB solutions director, UniNortel SA** - Greece
  • "ingenious new facets such as InTouch with federated presence, FindMe/FollowMe, knowledgeable call Recording and superior CTI purposes are all brilliant productiveness enhancers for you to keep organizations time and cash and this in fact resonated with the consumers we talked to at a recent seminar held in Nortel's Maidenhead workplace. We had enthusiastic feedback from attendees together with a London-based mostly voice and information solutions issuer who pointed out he most loved the component of the seminar that focused on BCM Rls 5.0." – Thomas Jacques, managing director, 1st Communications** - UK
  • "The BCM product has all the time been one that we've got been proud to offer to our clients as a result of its converged voice and information solution for small and medium organizations. As a longtime channel associate of Nortel's in Mexico, we appear forward to being in a position to offer these equal points, in addition to newly stronger ones with the brand new utility liberate of BCM Rls 5.0 with new points akin to FindMeFollowMe, knowledgeable call Recording, and more advantageous CTI applications for you to enhance our client's productiveness." – Jorge Alberto Jimenez Hernandez, director of engineering, Innovaciones Telemáticas, S.A. de C.V.** (INTELEMATICA) - Mexico
  • About Nortel

    Nortel offers communications capabilities that make the promise of business Made primary a truth for our clients. Our subsequent-generation technologies, for each service company and business networks, aid multimedia and company-important purposes. Nortel's technologies are designed to assist get rid of latest barriers to effectivity, velocity and performance by means of simplifying networks and connecting people to the guidance they want, once they want it. For more counsel, consult with Nortel on the web at www.nortel.com. For the newest Nortel information, discuss with www.nortel.com/news.

    definite statements in this press release may additionally include words corresponding to "could", "expects", "may", "anticipates", "believes", "intends", "estimates", "pursuits", "envisions", "seeks" and other an identical language and are considered ahead-searching statements or suggestions under relevant securities law. These statements are based on Nortel's current expectations, estimates, forecasts and projections about the operating ambiance, economies and markets wherein Nortel operates. These statements are discipline to crucial assumptions, risks and uncertainties, which can be problematic to foretell and the specific influence can be materially distinctive from those pondered in forward-looking statements. For additional info with admire to certain of these and other factors, see Nortel's Annual record on Form10-ok, Quarterly stories on form 10-Q and different securities filings with the SEC. unless in any other case required by way of relevant securities laws, Nortel disclaims any intention or obligation to update or revise any ahead-looking statements, even if on account of new suggestions, future pursuits or otherwise.

    *Nortel, the Nortel brand and the Globemark are logos of Nortel Networks.

    **here is a 3rd party hyperlink as described in our internet linking practices.

    Use of the phrases "companion" and "partnership" does not suggest a criminal partnership between Nortel and another celebration.


    Nortel options improvement Healthcare industry; communique network Deployments enrich patient Care, company Continuity, reduce prices | killexams.com Real Questions and Pass4sure dumps

    TORONTO--(business WIRE)--Nov. 22, 2004--Nortel (NYSE:NT)(TSX:NT) announced today a collection of community deployments at healthcare amenities in North america, assisting hospitals deliver advanced patient care and enhance carrier and protection whereas enhancing communique capabilities and decreasing charges.

    Novant health, Capital fitness, Geisinger fitness gadget and The credit score Valley sanatorium have deployed cozy and reputable business solutions from Nortel, together with instant local area networks (LANs) and optical and web Protocol (IP) technologies to enable mobility and convey counsel to the factor of care instantly and reliably. in addition, Nortel additionally announced joint healthcare shoppers with BT in the uk, including The Royal Wolverhampton Hospitals NHS have confidence and man's and St Thomas' NHS foundation trust.

    Healthcare-concentrated options from Nortel allow for dissimilar networks to be consolidated right into a single communications infrastructure, resulting in greater infrastructure performance, tremendous discounts and decreased operating charges. The solutions additionally make it feasible for healthcare contact facilities to route calls rapidly to the most relevant agent, even with location, to make certain prompt, beneficial provider.

    "We selected Nortel to provide the utmost in business resiliency," referred to Toni Kourey, senior vice president and chief information officer, Novant fitness. "Its finished converged answer provides connectivity across the whole Novant health geographical infrastructure -- more suitable yet, there is no single aspect of failure from a voice or data standpoint. This infrastructure is helping to convey more desirable patient care and a far better location to work for physicians and nurses."

    The fresh deployment of Novant health's converged voice and facts community leverages Nortel optical and IP Telephony infrastructure to ensure network availability and reliability for all of Novant fitness's geographically-dispersed facilities. The converged solution makes it possible for fast entry to applications equivalent to patient medical information and exceeds present healthcare requirements for company continuity and disaster recuperation planning whereas holding and securing crucial affected person assistance. the new converged solution allows for backup, storage and retrieval of crucial facts for just about three.4 million sufferers.

    "We work with healthcare suppliers to now not most effective enrich provider to their customers but also make sure they exceed their ongoing communications wants in an industry the place service is of mission-crucial significance," said Dan younger, vice chairman, world industry options marketing, Nortel. "There is not any other industry the place well timed communications are greater standard. We work intently with our shoppers to assess how gold standard to meet their requirements, no matter if guaranteeing medical doctors can collaborate regardless of region or quite simply enabling medical institution body of workers to attain the right doctor on the appropriate time at once. The deployments announced nowadays characterize our dedication to proposing business-leading options with the reliability, security and productiveness advantages that our customers demand while enhancing the human journey through communications."

    Capital health lately selected the Nortel Unified Messaging platform via Nortel Elite talents partner TELUS Communications, Inc. to deliver unified messaging services to greater than 6,000 clients in varied amenities. Unified messaging solutions will boost the capability of individuals to contact Capital fitness personnel any time of the day in the course of the information superhighway or via cellphone. Converging messaging capabilities also enables Capital fitness personnel to reply to laptop or voice messages within the caller-favourite manner.

    Donna Strating, chief counsel officer of Capital fitness, spoke of that the commercial enterprise-vast answer will reduce working prices, simplify management and enhance workforce productivity.

    Capital fitness offers public health, community fitness, outpatient and inpatient acute care, rehabilitative care and prolonged care capabilities to more than a million residents in the stronger Edmonton, Alberta location, together with Capital fitness hyperlink, a invariably-purchasable health assistance line operated with the aid of registered nurses. Capital fitness link with ease addresses patients' questions and reduces pointless walk-ins to emergency rooms.

    moreover, Geisinger health gadget, a 691-mattress doctor-led system serving residents during 38 counties in critical and Northeastern Pennsylvania, has deployed products and solutions from Nortel's award-profitable Self-service solutions portfolio, as well as products from the Nortel IP Telephony portfolio. These options have resulted within the company's name core reducing its name abandonment rate via 37 percent whereas expanding its phone client service stages 19 p.c. additionally, Nortel's speech awareness solution makes it possible for callers to join at once with the gadget's 600 medical doctors and more than seventy eight departments and forty two community apply websites via voice prompts.

    "We looked at a few voice gadget providers, but we selected Nortel as a result of their capability to interface with our present programs and their astounding provider," mentioned Carol Swank, Geisinger's access center Director.

    To ensure caregivers are in a position to collaborate seamlessly despite place, credit score Valley hospital additionally deployed the Nortel VoWLAN solution. "This makes it possible for all our caregivers to coordinate with experts, simple care givers and different experts instantly, proposing voice communications in addition to entry to other functions in a comfy atmosphere that protects affected person counsel and allows for more advantageous entry at the point-of-care," observed Leigh Popov, manager, guidance programs, technical capabilities and telecommunications, The credit score Valley health facility.

    Nortel presents a range of business, optical and instant options designed chiefly to satisfy the necessities of healthcare clients. These options include mobile healthcare applications, protection, high-efficiency networking, business continuity and catastrophe recuperation, IP telephony, multimedia collaboration, contact centers and self-provider functions.

    About Nortel

    Nortel is a identified chief in providing communications capabilities that raise the human experience, ignite and energy international commerce, and cozy and offer protection to the area's most vital counsel. Serving both service provider and business consumers, Nortel offers innovative know-how options encompassing end-to-end broadband, Voice over IP, multimedia features and purposes, and wireless broadband designed to help individuals resolve the area's top of the line challenges. Nortel does company in more than 150 countries. For greater tips, seek advice from Nortel on the web at www.nortel.com. For the latest Nortel news, consult with www.nortel.com/information.

    certain suggestions blanketed in this press release is ahead-searching and is subject to crucial dangers and uncertainties. The results or hobbies expected in these statements may also range materially from exact effects or pursuits.

    components which might trigger outcomes or activities to differ from latest expectations encompass, amongst different things: the influence of Nortel's impartial overview and planned restatement or revisions of its prior to now introduced or filed economic outcomes; the resolution of the accounting issues announced on November eleven, 2004, together with the result of discussions with the us Securities and trade fee (SEC); the have an effect on of the administration changes introduced on April 28, 2004 and August 19, 2004; the have an effect on of the inability to satisfy Nortel's filing tasks on help amenities and public debt tasks; any knowledge delisting or suspension of the company's or NNL's securities; the adverse decision of litigation, investigations, highbrow property disputes and similar matters; the sufficiency of Nortel's restructuring activities, together with the work plan announced on August 19, 2004 as updated on September 30, 2004, including the abilities for larger exact fees to be incurred in connection with restructuring movements compared to the estimated charges of such moves; cautious or reduced spending by using Nortel's clients; fluctuations in Nortel's working results and everyday industry, economic and market circumstances and growth costs; the conversation by Nortel's auditors of the existence of fabric weaknesses in inside controls; Nortel's potential to recruit and hold qualified personnel; fluctuations in Nortel's money movement, degree of magnificent debt and present debt rankings; the use of money collateral to guide Nortel's usual route company activities; the dependence on Nortel's subsidiaries for funding; the affect of Nortel's defined improvement plans and deferred tax belongings on effects of operations and Nortel's money flows; Nortel's dependence on new product construction and its skill to foretell market demand for particular products; Nortel's capability to combine the operations and applied sciences of received groups in a great method; the impact of quick technological and market alternate; the affect of fee and product competitors; boundaries to overseas increase and global financial conditions, above all in emerging markets and including pastime cost and foreign money alternate rate fluctuations; the have an impact on of rationalization in the telecommunications industry; changes in rules of the web; the influence of the credit score risks of Nortel's valued clientele and the impact of customer financing and commitments; inventory market volatility generally and because of acceleration of the agreement date or early agreement of Nortel's purchase contracts; the affect of Nortel's provide and outsourcing contracts that include birth and installing provisions, which, if no longer met, may effect within the price of sizeable penalties or liquidated damages; and the long run success of Nortel's strategic alliances.

    For more information with appreciate to definite of those and other components, see the most fresh kind 10-Q/A and form 10-k/A filed via Nortel with the SEC. except otherwise required with the aid of applicable securities legal guidelines, Nortel disclaims any intention or responsibility to update or revise any forward-looking statements, even if because of new assistance, future pursuits or otherwise.

    Nortel, the Nortel logo, the Globemark and CallPilot are emblems of Nortel Networks.


    Nortel maintains SSA contract | killexams.com Real Questions and Pass4sure dumps

    Nortel govt solutions has prevailed in a protest of its $300 million contract to build a voice-over-IP community for the Social safety Administration.

    Nortel received the contract in July 2007, but it surely turned into protested by means of AT&T. Now that the protest has been rejected, work on the mobilephone methods replacement mission can start, Nortel officers stated.

    The challenge is believed to be the biggest VOIP deployment on the earth and should assist 55,000 box workplace agents. it's going to include a centrally managed contact middle with unified messaging and interactive voice response capabilities.

    SSA wants to improve and enrich its functions since the company anticipates an influx of latest users as baby boomers retire, Nortel stated.

    The company mentioned it expects the brand new VOIP network to aid consolidate monthly public network carrier charges, decrease operating and maintenance expenses, and establish a platform for future features.

    “SSA has demonstrated its preliminary evaluation that our aggregate of application, functions, govt contracting skills and world-class Nortel products presents the top-quality cost for this mission,” referred to Chuck Saffell, chief govt officer of Nortel executive solutions, in an announcement. “We’ve committed the fundamental materials to satisfy SSA’s aggressive deployment time table, and we’re desirous to get all started.”

    Implementation will begin instantly. in the first yr, Nortel will replace present mobilephone techniques in 205 of the agency’s well-nigh 1,600 field workplaces. The business will replace 500 programs per yr after that. The contract additionally comprises network integration operation, preservation, person help and practicing.

    Nortel is the use of its conversation Server a thousand switching, Media Processing Server 500 IVR, the Unified Messaging 2000 core platform and CallPilot, and IP mobile 1100 series handsets.

    Nortel’s teammates consist of frequent Dynamics Corp., Black field network services, Shared technologies Inc., York Telecom, high Wire Networks Inc., NetIQ Corp., NetCom applied sciences Inc. and Planning and researching technologies Inc.

    The SSA win joins different executive VOIP deployments for Nortel. The business is also engaged on initiatives on the Senate and defense, power, Transportation and Veterans Affairs departments, the company spoke of.

    Nick Wakeman writes for Washington technology , an 1105 govt tips community booklet .


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    CallPilot Rls.5.0 Unified Messaging

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    Microsoft Announces Unified Messaging Strategy for Knowledge Workers | killexams.com real questions and Pass4sure dumps

    ATLANTA, June 8, 1999 — Today at SUPERCOMM ’99, Microsoft Corp. President Steve Ballmer announced Microsoft’s vision for unified messaging, providing knowledge workers with any-time, anywhere access via any phone or other device to a single inbox containing e-mail, voicemail, fax and page messages. The announcement demonstrated Microsoft’s substantial efforts to provide the leading platform for unified messaging based on the Microsoft® Windows NT® and Windows® 2000 operating systems, Microsoft Exchange Server and Windows CE. More than 50 companies, including industry leaders Lucent Technologies Inc., Nortel Networks Corp. and Active Voice Corp., are actively developing and delivering unified messaging solutions on the Microsoft platform, directly benefiting customers through increased productivity, enhanced manageability and lower total cost of ownership. Today’s announcement highlighted the unified messaging features of the next release of Exchange Server, including a high-performance Web Store and support for the Voice Profile for Internet Messaging (VPIM) standard, as well as Windows 2000 and Windows CE features.

    “Customers want access to all types of business-critical communications any time, anywhere,” Ballmer said. “Today we’re outlining a Microsoft vision for unifying the voice and data worlds to make knowledge workers more productive and enable companies to innovate more quickly and compete more effectively.”

    Unified Messaging Connects and Informs Knowledge Workers

    Unified messaging is a key component of the four knowledge worker initiatives announced by Microsoft at Tech Ed 99 two weeks ago:

  • The digital dashboard enables knowledge workers to manage their e-mail, voicemail, fax and page messages with the same interface they use to search the Web or an intranet, and access corporate data and applications.

  • The Web Store is the basis of the next-generation unified messaging platform and will offer knowledge workers one place to store and manage all their information, including documents, e-mail and voicemail messages, and Web pages.

  • Mobility and wireless access are increasingly important to knowledge workers, enabling them to access their unified inbox with wireless phones and devices, with messages delivered in a format optimized for the situation, person and device.

  • Intelligent interface research will transform the way people use computers, bringing technology innovation such as natural language processing to the next generation of unified messaging.

  • Exchange“Platinum” to Extend Microsoft Platform Leadership

    Exchange Server has supported both voice and data messaging from its initial release three years ago and, on the strength of its architecture, has become the leading platform for unified messaging today. The next release of Exchange Server, code-named “Platinum,” will extend the leadership of Exchange as a unified messaging platform, with features including the following:

  • The high-performance Web Store, which extends Exchange Server’s support for voice and data messaging, and adds integration of Web content, documents and applications

  • The new Super Long Value (SLV) database format, enabling streaming of large voice data files directly in and out of the Web Store

  • Support for the VPIM standard, enabling interoperability between separate voicemail systems

  • Scalability to millions of users through a highly flexible architecture that enables system architects to split services onto separate machines

  • Built-in support for wireless access to Exchange data, enabling new levels of mobility and productivity for knowledge workers

  • “‘Platinum’ is a major milestone in the technology road map for unified messaging and wireless access, the optimal infrastructure for the convergence of voice and data,” said Eric Lockard, general manager of the Exchange product group at Microsoft. “With its massive scalability and high-performance Web Store, ‘Platinum’ will deliver a platform for unified messaging to companies with from 10 employees to 10 million employees.”

    Windows – Providing the Infrastructure for Unified Communications

    Just as Exchange Server has emerged as the leading platform for unified messaging, Microsoft Windows operating system products have become the leading platform for open, unified communications. Windows NT Server includes support for telephony services, remote access, routing and virtual private networking. Microsoft is advancing the platform with Windows 2000, which will include quality-of-service enhancements, the Active Directory TM directory service and the Microsoft Management Console for integrated e-mail, voicemail and network system management. Microsoft’s unified messaging strategy encompasses wireless access and the full range of devices powered by the Windows CE operating system, intelligently linking these devices both online and wirelessly to Exchange Server e-mail and voicemail. This extends the power of the PC to mobile professionals and knowledge workers regardless of location or device used.

    Microsoft Exchange Platform Embraced by Industry Leaders

    Companies such as Lucent Technologies and Active Voice Corp. have already chosen the Microsoft platform for their unified messaging solutions, and others, including Nortel Networks, are announcing their support for it today. (More information on the companies that are developing solutions built on or connecting to Exchange is available at http://www.microsoft.com/Exchange/techinfo/umh_r.htm .)

    “Lucent chose to develop Unified Messenger on Microsoft Exchange Server because it is an optimal platform for enabling unified messaging solutions,” said Vincent Deschamps, general manager for Lucent’s Unified Messaging offer. “Lucent’s Unified Messenger customers worldwide have experienced measurable increases in productivity, while lowering their total cost of ownership. We are excited to continue to work closely with Microsoft on its ‘Platinum’ release, which will further extend the benefits of Lucent’s Unified Messenger for knowledge workers around the globe.”

    A recent study by the Radicati Group confirmed that Exchange-based unified messaging lowers TCO while increasing productivity. The study found that knowledge worker productivity improved by 30 minutes per day and companies realized a 70 percent savings in administration and support costs when using an Exchange-based unified messaging solution.

    Microsoft supports both commonly used architectures for unified messaging, the integrated model where separate servers are merged at the client, and the Exchange Server-based unified model that combines all voice and data management on one server with a single point of directory and administration.

    “Today, Nortel Networks is announcing that we will be extending CallPilot’s leading multimedia messaging capabilities to support the Microsoft architecture for unified messaging, based on the single store, directory and point of administration of Exchange Server,” said John Myers, vice president and general manager of Nortel’s Messaging Business. “The combination of Exchange and CallPilot provides an important step on the path toward unified networks, which will enable our customers to bring their voice and data worlds together.”

    Unified messaging is a technology with global reach, and numerous companies are delivering solutions built on Exchange to customers worldwide. ” We are extremely pleased with

    our decision to build Unity from the ground up to take full advantage of Exchange as a unified messaging platform, “said Frank J. Costa, CEO and president of Active Voice.” This has allowed us to deliver an enterprise-caliber, world-class product that led directly to new business with Siemens, NEC and others. Together, these partners account for 26 percent of all new customer-premise telephone lines installed worldwide. More and more people will recognize the value of fully unified messaging as these companies deliver Unity to their Exchange customers around the globe. “

    About Microsoft

    Founded in 1975, Microsoft (Nasdaq “MSFT” ) is the worldwide leader in software for personal computers. The company offers a wide range of products and services for business and personal use, each designed with the mission of making it easier and more enjoyable for people to take advantage of the full power of personal computing every day.

    Microsoft, Windows NT, Windows and Active Directory are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.

    Other product and company names herein may be trademarks of their respective owners.

    Note to editors: If you are interested in viewing additional information on Microsoft, please visit the Microsoft Web page at http://www.microsoft.com/presspass/ on Microsoft’s corporate information pages.


    Around the Clock Unified Messaging | killexams.com real questions and Pass4sure dumps

    As its name suggests, 724 Solutions is offering seamless communications for IP-based domains around the clock, and now it seems industry player Nortel has chosen 724’s Seamless Messaging solution.

    724 Solutions, which provides next-generation mobile data solutions, is poviding its Seamless Messaging solution to allow transparent messaging between enterprise and mobile networks. Execs at the Santa Barbara, Calif.-based company say its plan will benefit Nortel’s leading Fixed MobileConvergence (FMC) Enterprise solutions including Nortel’s Communication Server 1000 and CallPilot Unified Messaging.

    Read more about it here.


    Unified messaging: A mature technology | killexams.com real questions and Pass4sure dumps

    Unified messaging combines the management of voice, fax and conventional email messages in a single in-box that can be accessed through a conventional email client or telephone. Voicemails can be read on a personal digital assistant (PDA), emails can be listened to on a phone, and faxes can be routed to an email in-box.

    A unified messaging system (UMS) can replace an organization's traditional collection of disparate communication devices, networks and interfaces. By streamlining messaging management down to one in-box that's accessible through a range of devices and interfaces, a UMS accelerates workflow and reduces the ongoing amount of overhead required by IT to manage it all.

    A UMS is especially advantageous to mobile users because it allows single-point access to messaging, regardless of whether the individual has been issued a computer, PDA, smartphone or just a basic wired or cellular phone. It enhances the productivity of mobile end users by allowing them to accomplish more no matter the device they're using.

    For example, a mobile worker with a simple handset can manage email through a UMS-provided text-to-speech interface. By using voice prompts to access waiting messages, the mobile worker can make use of time that was previously nonproductive, and can respond more quickly to customer needs.

    All of this capability has been long in coming. In the mid- to late '90s, the infrastructure simply wasn't in place to support the rich services offered by a UMS. Bandwidth was prohibitively expensive, and standards were few and far between. First-generation UM solutions were proprietary and did not interoperate well -– or at all -– with equipment from other vendors.

    UM early adoptions suffered, but things have changed significantly –- and for the better –- in the UM space during the past three years. The messaging and networking landscape in which UM is being deployed has matured, thanks to the wider adoption of standards such as H.323, Internet Message Access Protocol, Session Initiation Protocol and Simple Mail Transfer Protocol. And the emergence of XML allows businesses to deploy richer capabilities than ever before.

    Consequently, today's UMS offerings are generally easy to install and manage. And as companies update their messaging roadmaps, UM is coming up in discussions far more often than not.

    Of course, no major infrastructure project should ever be approached lightly, and there are several factors to consider before deploying a UMS:

  • Price: Capital costs alone should give some businesses pause. A full-on UM implementation can easily cost in the range of six figures, so careful financial planning is a must.
  • Infrastructure: Although UM can be implemented over conventional telephony infrastructure and doesn't necessarily require an IP-based network as a prerequisite, network infrastructure will almost certainly need some upgrading to support a consolidated voice/data implementation.
  • Training: The impact on existing staff will also be significant. Traditionally separate data and telephony teams will either be combined outright or will need to work more closely together. Skills training needs will be paramount. End users will also need training to take advantage of new services and interfaces, and support infrastructure such as help desks will also need attention.
  • The leading major vendor offerings are Alcatel-Lucent's OmniTouch Unified Communication, Avaya Inc.'s Unified Communications, Cisco's Unified Communications Applications Solution and Nortel Networks' CallPilot Unified Messaging. But there's also Microsoft's Exchange 2007 to consider, which incorporates robust UM capability and interfaces with an organization's expanding range of messaging and collaboration offerings.

    Carmi Levy is a senior research analyst at London, Ontario-based Info-Tech Research Group Inc. He specializes in end-user computing, messaging and mobility. Contact him at clevy@infotech.com.

    This article originally appeared on SearchCIO-Midmarket.



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