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920-174 - Nortel Contact Center Manager Rls. 7.0(R) Install and Config - Dump Information

Vendor : Nortel
Exam Code : 920-174
Exam Name : Nortel Contact Center Manager Rls. 7.0(R) Install and Config
Questions and Answers : 55 Q & A
Updated On : April 19, 2019
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920-174 Questions and Answers

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920-174 Nortel Contact Center Manager Rls. 7.0(R) Install and Config

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920-174 exam Dumps Source : Nortel Contact Center Manager Rls. 7.0(R) Install and Config

Test Code : 920-174
Test Name : Nortel Contact Center Manager Rls. 7.0(R) Install and Config
Vendor Name : Nortel
Q&A : 55 Real Questions

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Nortel Nortel Contact Center Manager

Nortel Transforms client Care With New Contact core solutions for agencies | killexams.com Real Questions and Pass4sure dumps

Nortel

TSX : NTOTC Bulletin Board : NRTLQ

Nortel

March 25, 2009 06:00 ET

enterprise techniques blend with Communications to raise income, lessen expenses and enhance consumer delight

OTTAWA, ONTARIO--(Marketwire - March 25, 2009) - Nortel(1) (TSX:NT)(OTCBB:NRTLQ) is unleashing a bunch of recent contact center items and capabilities arming latest companies with probably the most superior capabilities obtainable. Heading up the new providing is Contact middle 7.0 followed by means of enhancements to Nortel's interactive voice response answer, the Interactive Communications Portal (ICP) and added performance to the enterprise's Agile communication ambiance (ACE) platform.

totally resilient and redundant, Contact center 7.0 is a native SIP-primarily based solution with tightly built-in unified communications (UC) capabilities and a whole lot of recent facets, together with integration with Microsoft office Communications Server (OCS) 2007. As a Microsoft Gold certified partner, Nortel is identified for demonstrating the highest level of competency and competencies in designing, integrating, and supporting Microsoft applied sciences.

"Nortel is doing inventive things within the client contact market and their approach for making it fundamental to mix purposes with business processes is correct on the mark," observed Steve Lemak, vice president of IT, excelleRx, a Nortel contact middle client and issuer of medication management for the hospice market. "They consider what has to be carried out to help corporations like ours cut back charges and speed our capacity to better serve our valued clientele."

"These bulletins underscore Nortel's focus on delivering sophisticated client care solutions that not handiest simplify company technique and utility integration but also highlight Nortel's persisted commitment to deliver innovative capabilities to our valued clientele," spoke of Ravi Chauhan, popular supervisor, Communications Enabled business options, Nortel.

Key features of Contact middle 7.0 include:

- Open Interfaces - apart from the openness delivered with the aid of SIP, Contact center 7.0 offers open software Programming Interfaces using a services Oriented architecture (SOA), which enables integration of the contact center into a company's enterprise applications and processes. With internet carrier interfaces for queuing, computer Telephony Integration (CTI), and database integration, a company can automate workflow between front and back office applications to eliminate tedious manual techniques.

- UC in the Contact middle - With Contact middle 7.0 and Microsoft OCS integration, it is easy for purchasers to engage with a company the use of a considerable number of modes of communique. This pleasing integration gives a single, unified agent laptop interface for inbound/outbound voice, electronic mail, web chat, and fast messaging. as an example, Contact middle 7.0 can intelligently route client contacts to accessible brokers using SIP-primarily based presence. brokers can also use presence to immediately assess which of their specialists is accessible to help with a client request, enabling first contact decision.

- Predictive Outbound Dialing - typically provided as a separate application, Nortel has fully integrated this technology within Contact middle 7.0 to enhance the effectivity of brokers through enabling the gadget to intelligently predict when an agent will develop into available and place an outbound call to coincide with their availability. And, since it is integrated with Contact center 7.0, reporting and management are seamless.

- service advent ambiance (SCE) - Contact core 7.0 also facets a graphical 'drag and drop' tool that takes the determine of contact core and self-service workflow creation. With SCE, the workflow orchestration between distinct applications is simplified the usage of open, web services interfaces, which reduces the cost and pace of deployment. Nortel estimates use of this tool to be five instances faster than typical workflow creation strategies.

- capabilities - Contact middle 7.0 solution is complemented with the aid of an improved set of recent features spanning all aspects of contact middle operations. These include: Consulting and Design; development and Customization; Implementation and Integration; control and maintenance; and Optimization capabilities.

For extra particulars, talk over with http://www.nortel.com/solutions/ccvp/collateral/nn124079.pdf

besides the Contact core 7.0 answer, Nortel is also making advancements to its ICP offering with characteristic Pack 1. Enhancements encompass outbound detection for discerning between an individual and an answering computer; co-dwelling of the Nuance speech server, casting off the need for a separate server; and extension of SIP CTI interworking to guide Avaya AES.

"To name a brand new product next-gen has turn into cliche, however Nortel has in fact put its Interactive Communications Portal in a class via itself in terms of imaginative design, openness, interoperability specifications assist and ease-of-use," said Joe Outlaw, fundamental contact core analyst, Frost & Sullivan. "long-time market leader Nortel demonstrates with ICP, it's dedicated to bringing main solutions to the market."

Nortel also continues to pursue an open application ambiance adding here functionality as a part of ACE unencumber 1.2:

- elevated aid of Microsoft OCS 2007 for more advantageous presence capabilities (e.g. telephony presence) across heterogeneous PBX environments;

- Integration with IBM Lotus Sametime customer 8.0.1 for click to convention and improved presence capabilities;

- And, services for application customization, prototyping, and customized application construction.

"more and more organizations are discovering that having the potential to automate features and processes, whereas having dissimilar channels of verbal exchange obtainable, can enhance efficiencies, decrease working fees, and build customer loyalty," said Joel Hackney, president, business options, Nortel. "UC-enablement is certainly the direction ahead and we have offered a simple roadway for our purchasers to attain this aim."

With Nortel contact facilities dealing with greater than 200 million calls a day, the company offers the broadest software portfolio, including contact core, self-service, superior speech, and staff optimization solutions. It also adheres to an open, supplier-agnostic method that enables for basic integration of the UC experience throughout purposes and gadgets complemented by using a rich features follow that may customise options in accordance with a client's entertaining enterprise needs.

About Nortel

Nortel is a diagnosed leader in offering communications capabilities that make the promise of enterprise Made basic a fact for our customers. Our next-generation technologies, for both carrier company and commercial enterprise networks, guide multimedia and company-crucial applications. Nortel's applied sciences are designed to aid get rid of state-of-the-art limitations to efficiency, speed and efficiency by using simplifying networks and connecting individuals to the tips they need, after they want it. Nortel does enterprise in more than 150 nations worldwide. For extra assistance, visit Nortel on the net at www.nortel.com. For the newest Nortel news, discuss with www.nortel.com/news.

certain statements during this press release can also include words such as "may", "expects", "may additionally", "anticipates", "believes", "intends", "estimates", "aims", "envisions", "seeks" and other equivalent language and are regarded ahead-searching statements or advice beneath applicable securities law. These statements are based on Nortel's latest expectations, estimates, forecasts and projections in regards to the working atmosphere, economies and markets by which Nortel operates. These statements are discipline to critical assumptions, risks and uncertainties, that are complex to predict and the actual effect can be materially different from those meditated in ahead-searching statements. For more information with respect to definite of these and other factors, see Nortel's Annual file on Form10-ok, Quarterly studies on kind 10-Q and different securities filings with the SEC. unless in any other case required with the aid of relevant securities legal guidelines, Nortel disclaims any intention or responsibility to update or revise any forward-looking statements, even if as a result of new counsel, future movements or in any other case.

(1)Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks.

Use of the phrases "partner" and "partnership" doesn't imply a prison partnership between Nortel and some other birthday celebration.


NetVision Deploys Nortel in New Contact centers | killexams.com Real Questions and Pass4sure dumps

by DAVID R. BUTCHER, Assistant Editor, consumer interaction solutions

announced these days, Israel-primarily based cyber web solutions provider NetVision Ltd. has deployed Nortel solutions for its new contact facilities to deliver brief and accurate provider to its enterprise clients and consumers nationwide.

NetVision has deployed the brand new contact center solutions with the aim of enabling the business to promptly respond to customer inquiries. It aims to achieve this by means of hastily routing the inquiries to essentially the most acceptable of the business’s 300 provider agents by means of account-tips pop-up screens to customize guidance. In doing so, and with Nortel’s assist, purchasers’ wait instances and pointless referrals amongst brokers can also be minimized, further improving client provider and agent productivity growth; concurrently, community bottlenecks may also be eliminated and operational costs decreased.

The Nortel Contact middle answer integrates with both the Nortel Contact core supervisor and the Nortel conversation Server 1000M platform. the mixing enables consumer carrier agents to construct on NetVision’s offering of tailor-made services designed to meet each and every client’s selected requirements. In cooperation with Nortel developer and integrator Aspire A.S., the more advantageous name center’s implementation became achieved with the aid of Nortel channel partner GlobCall.

Nortel has also upgraded NetVision’s latest telephony equipment in keeping with the Nortel communique Server one thousand solution. the brand new, Nortel-provided device permits NetVision to define the parameters essential to enact “easy operation of the name center,” together with precise-time prioritization and make contact with routing based on agent skillability, subscriber identification and team of workers dynamics. The device is additional designed to provide immediate account histories via pop-up monitors. As well, this answer can present perception related to provider pleasant and performance stages.  

The contact core answer additionally includes Nortel CallPilot, a unified-messaging application that combines voice mail, email and fax messages into a single mailbox. The mailbox is purchasable by way of telephone or any browser-enabled pc. Nortel Telephony manager is additionally protected in the contact center solution; the advanced management application provides an integrated suite of administration equipment for configuration, manage and analysis. 

“NetVision’s new equipment from Nortel enables us to serve our giant customer base an awful lot extra effectively through a seamless operation of our [contact center] websites,” said NetVision VP of know-how Yuval Tzeiri in a company statement.  

Serving both service providers and business customers, Nortel does enterprise in more than a hundred and fifty nations.

-----

David R. Butcher is Assistant Editor of consumer interplay options. to look extra articles by means of David Butcher, please seek advice from:

[ Back To TMCnet.com's Homepage ]


Nortel Networks: historical Dog, New tricks | killexams.com Real Questions and Pass4sure dumps

Nortel, stung via the dramatic drop-off in telecom spending, has been gradual off the information superhighway Protocol (IP) telephony blocks. In October 2003, as an example, the enterprise finally released regular software for its IP-best Succession and legacy Meridian mobile programs, giving shoppers a way emigrate from the older expertise to full-featured IP-based mostly programs.

but the business has secured a foothold in IP telephony largely as a result of—like Avaya—it's well entrenched within the circuit-switched voice arena. An estimated 50 million business mobile traces are linked to Nortel machine today.

The Klein impartial school District (ISD) in Texas chosen Nortel cellphone systems in 2000 after evaluating choices from Cisco and others. "We felt Nortel had a major place within the voice-communications industry," says Donald Chiu, the district's associate director of information technologies. nevertheless, he notes, Nortel is a dear option: Klein ISD spent about $three million to set up 2,500 wireless, IP-based mostly phones to lecturers and body of workers. "For a faculty district, Nortel's pricing appears like a luxury. however I feel voice communications is a required utility," Chiu says.

Some Nortel customers realized IP telephony saved cash best after they all started the use of it. In 2001, the condo of Blues concerts Canada started experimenting with voice-over-IP to connect its Nortel system in Toronto with its Vancouver workplace. The business found it reduce long-distance costs by way of up to 80%, saving around $900 ($1,200 Canadian) per thirty days, as most calls were between the two areas. "We save just dazzling quantities of dough," says Howie Gold, supervisor of guidance technology.

For John Wegener, chief tips officer at St. Michael's health center in Toronto, IP-enabling an existing Nortel deepest branch trade (PBX) changed into the gold standard means of adopting the new technology. "We had no rationale to change from Nortel," he says. In mid-2002, St. Michael's deployed 140 IP-based phones, which has eliminated the prices associated with relocating them amongst offices. The IP models quite simply plug into Ethernet- community jacks and are up and operating; relocating a standard telephone requires a technician to reprogram the PBX and may soak up to two hours.

but otherwise, the IP-based telephones deliver exactly the same services as the historic ones, so Wegener hasn't felt compelled to roll out new gadgets for the rest of his about 6,000 employees. "extra pressing initiatives are taking precedence," he says.

Nortel Networks8200 Dixie road,Brampton, Ontario L6T 5P6, Canada(905) 863-0000www.nortel.com/voip

Ticker: NT (NYSE)personnel: 36,960

Alex PiersonVP/universal manager, commercial enterprise business NetworksOversees voice cellphone methods for company, including these in accordance with information superhighway Protocol (IP). Joined Nortel in 1980 after graduating from faculty with a enterprise degree.

Mark BissellDir., Product management, commercial enterprise company NetworksIn charge of building and method for the Succession line of IP voice programs.

products

Succession three.0 is IP call-server application that runs on dedicated servers in addition to Meridian 1 mobile techniques designed for circuit-switched networks. The business Communications manager (BCM) telephony and records networking system is geared toward small and midsize businesses and branch places of work.

Reference exams

Klein unbiased college DistrictDonald ChiuAssociate Dir., I.T.(832) 249-4440Project: Texas school district connected the Nortel system at one vicinity to its main office over a fiber-optic link, saving about $forty five,000 per 30 days on regional phone costs.

St. Michael's HospitalJohn WegenerVP, CIO(416) 864-5766Project: Toronto sanatorium brought IP skill to its Meridian voice device for 140 phones.

Oregon Dept. of TransportationVance L. SnookTelecommunications Coordinatorvance.l.snook@odot.state.or.usProject: company connects a Nortel telephone equipment at its main Salem facility over IP to a Portland container office and to a Wilsonville penal complex that operates a 40-inmate name middle.

Southwest TelecommuniCations CooperativeRod WregeDirectorrodwrege@mntm.orgProject: Minnesota educational-carrier agency uses Nortel BCM to link voice calls among five college districts over IP.

Buca Inc.John MotschenbacherSenior VP, I.T. and purchasing(612) 288-2382Project: Italian restaurant chain uses Nortel's BCM to route telephone calls positioned to 104 eateries to a critical reservations call middle over IP connections.

condominium of Blues concert events CanadaHowie GoldManager of I.T.(416) 260-5700Project: live performance promoter sends calls between its Vancouver and Toronto workplaces with Nortel's BCM, chopping lengthy- distance expenses.

Executives listed listed here are all users of Nortel Networks' items/capabilities. Their willingness to talk has been tested with the aid of Baseline.


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Nortel Contact Center Manager Rls. 7.0(R) Install and Config

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No result found, try new keyword!In addition, The Carlyle Group, a global alternative asset manager, plans to participate in the acquisition ... ZoneDirector is our family of Smart Wi-Fi controllers that streamline the configuration ...

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I really appreciate the help crunchie ;)Alright, it took a while for the kaspersky scan to complete so here are the results

OTL.txt

OTL logfile created on: 26-10-2010 20:47:35 - Run 1OTL by OldTimer - Version 3.2.17.1 Folder = C:\Documents and Settings\Nicholas\Mijn documenten\DownloadsWindows XP Professional Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstationInternet Explorer (Version = 6.0.2900.2180)Locale: 00000413 | Country: Nederland | Language: NLD | Date Format: d-M-yyyy

1.023,00 Mb Total Physical Memory | 584,00 Mb Available Physical Memory | 57,00% Memory free2,00 Gb Paging File | 2,00 Gb Available in Paging File | 85,00% Paging File freePaging file location(s): C:\pagefile.sys 1536 3072 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program FilesDrive C: | 232,88 Gb Total Space | 12,95 Gb Free Space | 5,56% Space Free | Partition Type: NTFS

Computer Name: HOME-QVUPDU8AK0 | User Name: Nicholas | Logged in as Administrator.Boot Mode: Normal | Scan Mode: Current user | Quick ScanCompany Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2010-10-26 20:46:39 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Nicholas\Mijn documenten\Downloads\OTL.exePRC - [2010-06-28 22:57:18 | 002,837,864 | ---- | M] (AVAST Software) -- C:\Program Files\Alwil Software\Avast5\AvastUI.exePRC - [2010-06-28 22:57:15 | 000,040,384 | ---- | M] (AVAST Software) -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exePRC - [2009-10-30 13:57:08 | 000,369,200 | ---- | M] (DT Soft Ltd) -- C:\Program Files\DAEMON Tools Lite\DTLite.exePRC - [2009-07-27 04:37:50 | 000,180,224 | ---- | M] (PowerISO Computing, Inc.) -- C:\Program Files\PowerISO\PWRISOVM.EXEPRC - [2007-07-25 16:06:30 | 002,027,792 | ---- | M] () -- C:\Program Files\Logitech\QuickCam\Quickcam.exePRC - [2007-07-25 16:02:54 | 000,563,984 | ---- | M] () -- C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exePRC - [2007-07-25 16:02:32 | 000,403,728 | ---- | M] (Logitech Inc.) -- C:\Program Files\Common Files\LogiShrd\LQCVFX\COCIManager.exePRC - [2007-07-20 00:40:48 | 000,137,752 | ---- | M] (Logitech Inc.) -- C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exePRC - [2007-07-20 00:38:54 | 000,186,904 | ---- | M] (Logitech Inc.) -- C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exePRC - [2007-04-16 15:28:22 | 000,577,536 | ---- | M] (Realtek Semiconductor Corp.) -- C:\WINDOWS\soundman.exePRC - [2005-06-29 04:55:10 | 000,589,824 | R--- | M] (VIA Technologies) -- C:\Program Files\VIA\RAID\raid_tool.exePRC - [2005-04-28 12:52:36 | 000,258,048 | ---- | M] (ASUSTeK COMPUTER INC.) -- C:\WINDOWS\ATKKBService.exePRC - [2004-08-04 10:03:28 | 001,035,776 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe

========== Modules (SafeList) ==========

MOD - [2010-10-26 20:46:39 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Nicholas\Mijn documenten\Downloads\OTL.exeMOD - [2007-07-20 00:40:36 | 000,113,176 | ---- | M] (Logitech Inc.) -- C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcInj.dllMOD - [2004-08-04 10:01:49 | 001,050,624 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll

========== Win32 Services (SafeList) ==========

SRV - File not found [Disabled | Stopped] -- C:\WINDOWS\System32\hidserv.dll -- (HidServ)SRV - [2010-09-29 14:40:17 | 002,950,744 | ---- | M] () [Auto | Running] -- C:/Program Files/Common Files/Akamai/netsession_win_062a651.dll -- (Akamai)SRV - [2010-08-15 18:19:00 | 003,700,176 | ---- | M] (INCA Internet Co., Ltd.) [On_Demand | Stopped] -- C:\WINDOWS\System32\GameMon.des -- (npggsvc)SRV - [2010-06-28 22:57:15 | 000,040,384 | ---- | M] (AVAST Software) [On_Demand | Running] -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe -- (avast! Web Scanner)SRV - [2010-06-28 22:57:15 | 000,040,384 | ---- | M] (AVAST Software) [On_Demand | Running] -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe -- (avast! Mail Scanner)SRV - [2010-06-28 22:57:15 | 000,040,384 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe -- (avast! Antivirus)SRV - [2007-07-20 00:42:30 | 000,141,848 | ---- | M] (Logitech Inc.) [Auto | Stopped] -- C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe -- (LVSrvLauncher)SRV - [2007-07-20 00:40:48 | 000,137,752 | ---- | M] (Logitech Inc.) [Auto | Running] -- C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe -- (LVPrcSrv)SRV - [2007-07-20 00:38:54 | 000,186,904 | ---- | M] (Logitech Inc.) [Auto | Running] -- C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe -- (LVCOMSer)SRV - [2005-04-28 12:52:36 | 000,258,048 | ---- | M] (ASUSTeK COMPUTER INC.) [Auto | Running] -- C:\WINDOWS\ATKKBService.exe -- (ATKKeyboardService)

========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | Boot | Stopped] -- C:\WINDOWS\System32\drivers\ltvbi.sys -- (wnasob)DRV - File not found [Kernel | On_Demand | Stopped] -- D:\NTGLM7X.sys -- (SetupNTGLM7X)DRV - File not found [Kernel | On_Demand | Stopped] -- D:\NTACCESS.sys -- (NTACCESS)DRV - File not found [Kernel | On_Demand | Stopped] -- D:\INSTALL\GMSIPCI.SYS -- (GMSIPCI)DRV - File not found [Kernel | On_Demand | Stopped] -- C:\AeriaGames\WolfTeam\GameGuard\dump_wmimmc.sys -- (dump_wmimmc)DRV - File not found [Kernel | On_Demand | Stopped] -- C:\DOCUME~1\Nicholas\LOCALS~1\Temp\cpuz130\cpuz_x32.sys -- (cpuz130)DRV - [2010-06-28 22:37:52 | 000,046,672 | ---- | M] (ALWIL Software) [Kernel | System | Running] -- C:\WINDOWS\System32\drivers\aswTdi.sys -- (aswTdi)DRV - [2010-06-28 22:37:30 | 000,165,456 | ---- | M] (ALWIL Software) [Kernel | System | Running] -- C:\WINDOWS\System32\drivers\aswSP.sys -- (aswSP)DRV - [2010-06-28 22:33:13 | 000,023,376 | ---- | M] (ALWIL Software) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\aswRdr.sys -- (aswRdr)DRV - [2010-06-28 22:32:45 | 000,100,176 | ---- | M] (ALWIL Software) [File_System | Auto | Running] -- C:\WINDOWS\System32\drivers\aswmon2.sys -- (aswMon2)DRV - [2010-06-28 22:32:33 | 000,017,744 | ---- | M] (ALWIL Software) [File_System | Auto | Running] -- C:\WINDOWS\System32\drivers\aswFsBlk.sys -- (aswFsBlk)DRV - [2010-06-28 22:32:16 | 000,028,880 | ---- | M] (ALWIL Software) [Kernel | System | Running] -- C:\WINDOWS\System32\drivers\aavmker4.sys -- (Aavmker4)DRV - [2010-03-03 06:21:08 | 004,630,016 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\ati2mtag.sys -- (ati2mtag)DRV - [2010-02-23 19:05:14 | 000,281,760 | ---- | M] () [Kernel | Auto | Running] -- C:\WINDOWS\system32\drivers\atksgt.sys -- (atksgt)DRV - [2010-02-23 19:05:13 | 000,025,888 | ---- | M] () [Kernel | Auto | Running] -- C:\WINDOWS\system32\drivers\lirsgt.sys -- (lirsgt)DRV - [2009-11-03 12:28:51 | 000,691,696 | ---- | M] () [Kernel | Boot | Running] -- C:\WINDOWS\System32\Drivers\sptd.sys -- (sptd)DRV - [2009-07-27 04:43:18 | 000,058,908 | ---- | M] (PowerISO Computing, Inc.) [Kernel | System | Running] -- C:\WINDOWS\System32\drivers\scdemu.sys -- (SCDEmu)DRV - [2008-09-24 10:40:22 | 004,122,368 | R--- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\alcxwdm.sys -- (ALCXWDM) Service for Realtek AC97 Audio (WDM)DRV - [2007-07-20 00:39:50 | 002,142,488 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\LVMVdrv.sys -- (lvmvdrv)DRV - [2007-07-20 00:37:56 | 002,109,592 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\Lvckap.sys -- (Lvckap)DRV - [2007-07-19 02:44:22 | 003,599,000 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\lvuvc.sys -- (LVUVC) Logitech QuickCam Pro 5000(UVC)DRV - [2007-07-19 02:44:22 | 000,022,296 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\lvuvcflt.sys -- (FilterService)DRV - [2007-07-19 02:44:00 | 000,041,752 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\LVUSBSta.sys -- (LVUSBSta)DRV - [2007-07-19 02:42:28 | 001,920,920 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\lvpopflt.sys -- (lvpopflt)DRV - [2007-07-18 17:42:42 | 000,025,624 | ---- | M] () [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\LVPr2Mon.sys -- (LVPr2Mon)DRV - [2006-07-01 22:56:04 | 000,043,520 | ---- | M] (Advanced Micro Devices) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\AmdK8.sys -- (AmdK8)DRV - [2005-12-09 15:37:42 | 000,016,768 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\LVPrcMon.sys -- (LVPrcMon)DRV - [2005-06-29 04:55:24 | 000,027,904 | R--- | M] (VIA Technologies, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\System32\DRIVERS\viaagp1.sys -- (viaagp1)DRV - [2005-06-14 05:09:00 | 000,011,264 | R--- | M] (ASUSTeK Computer Inc.) [Kernel | Auto | Running] -- C:\WINDOWS\system32\drivers\EIO.sys -- (EIO)DRV - [2005-05-13 14:16:12 | 000,023,040 | ---- | M] (ASUSTeK COMPUTER INC.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\atkkbnt.sys -- (asuskbnt)DRV - [2005-01-04 02:43:08 | 000,004,682 | ---- | M] (INCA Internet Co., Ltd.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\npptNT2.sys -- (NPPTNT2)DRV - [2004-08-04 08:07:55 | 000,059,264 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\usbaudio.sys -- (usbaudio) Stuurprogramma voor USB-audio (WDM)DRV - [2004-08-04 07:31:32 | 000,020,992 | ---- | M] (Realtek Semiconductor Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\rtl8139.sys -- (rtl8139) NT-stuurprogramma voor Realtek RTL8139(A/B/C)DRV - [2001-10-18 12:00:00 | 000,006,144 | ---- | M] (VIA Technologies, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\System32\DRIVERS\viaidexp.sys -- (ViaIde)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com?SearchSource=10&ctid=CT2088433IE - HKCU\..\URLSearchHook: {3ad798d0-4642-4c55-bc14-cfe7dd19e0d1} - C:\Program Files\ToggleDU\tbTog1.dll (Conduit Ltd.)IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.search.defaultthis.engineName: "ToggleDU Customized Web Search"FF - prefs.js..browser.search.defaulturl: "http://search.conduit.com/ResultsExt.aspx?ctid=CT2088433&SearchSource=3&q="FF - prefs.js..browser.startup.homepage: "http://www.google.be/firefox?client=firefox-a&rls=org.mozilla:nl:official|http://be.msn.com/default.aspx"FF - prefs.js..extensions.enabledItems: toolbar@ask.com:3.9.1.14019FF - prefs.js..extensions.enabledItems: battlefieldheroespatcher@ea.com:4.0.27.0FF - prefs.js..extensions.enabledItems: jqs@sun.com:1.0FF - prefs.js..extensions.enabledItems: {B13721C7-F507-4982-B2E5-502A71474FED}:3.3.0.3971FF - prefs.js..keyword.URL: "http://search.conduit.com/ResultsExt.aspx?ctid=CT2088433&SearchSource=2&q="

FF - HKLM\software\mozilla\Mozilla Firefox 3.5.14\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010-10-21 22:06:24 | 000,000,000 | ---D | M]FF - HKLM\software\mozilla\Mozilla Firefox 3.5.14\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010-10-21 22:06:24 | 000,000,000 | ---D | M]

[2009-04-15 18:47:39 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Nicholas\Application Data\Mozilla\Extensions[2009-04-15 18:47:39 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Nicholas\Application Data\Mozilla\Extensions\mozswing@mozswing.org[2010-10-26 19:56:39 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Nicholas\Application Data\Mozilla\Firefox\Profiles\8fxojbhe.default\extensions[2009-09-02 21:32:40 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\Nicholas\Application Data\Mozilla\Firefox\Profiles\8fxojbhe.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}[2009-04-18 18:55:02 | 000,000,000 | ---D | M] (ToggleDU Toolbar) -- C:\Documents and Settings\Nicholas\Application Data\Mozilla\Firefox\Profiles\8fxojbhe.default\extensions\{3ad798d0-4642-4c55-bc14-cfe7dd19e0d1}[2009-10-08 20:34:15 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Nicholas\Application Data\Mozilla\Firefox\Profiles\8fxojbhe.default\extensions\battlefieldheroespatcher@ea.com[2010-10-15 20:34:21 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Nicholas\Application Data\Mozilla\Firefox\Profiles\8fxojbhe.default\extensions\toolbar@ask.com[2009-02-18 20:58:16 | 000,000,878 | ---- | M] () -- C:\Documents and Settings\Nicholas\Application Data\Mozilla\Firefox\Profiles\8fxojbhe.default\searchplugins\conduit.xml[2009-11-03 12:28:57 | 000,002,059 | ---- | M] () -- C:\Documents and Settings\Nicholas\Application Data\Mozilla\Firefox\Profiles\8fxojbhe.default\searchplugins\daemon-search.xml[2010-10-26 19:46:59 | 000,000,000 | ---D | M] -- C:\Program Files\Mozilla Firefox\extensions[2006-08-09 12:16:08 | 000,030,408 | ---- | M] ( ) -- C:\Program Files\Mozilla Firefox\plugins\npWebLaunch.dll[2010-09-11 20:52:12 | 000,001,892 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\bolcom-nl.xml[2010-09-11 20:52:13 | 000,004,558 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\marktplaats-nl.xml[2010-09-11 20:52:13 | 000,001,111 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\vandale-nl.xml[2010-09-11 20:52:13 | 000,001,049 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\wikipedia-nl.xml[2010-09-11 20:52:13 | 000,000,802 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\yahoo-nl.xml

O1 HOSTS File: ([2009-11-15 15:54:11 | 000,000,100 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hostsO1 - Hosts: 127.0.0.1 localhostO2 - BHO: (ToggleDU Toolbar) - {3ad798d0-4642-4c55-bc14-cfe7dd19e0d1} - C:\Program Files\ToggleDU\tbTog1.dll (Conduit Ltd.)O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.O2 - BHO: (VDownloader Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (Ask)O3 - HKLM\..\Toolbar: (ToggleDU Toolbar) - {3ad798d0-4642-4c55-bc14-cfe7dd19e0d1} - C:\Program Files\ToggleDU\tbTog1.dll (Conduit Ltd.)O3 - HKLM\..\Toolbar: (VDownloader Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (Ask)O3 - HKCU\..\Toolbar\WebBrowser: (ToggleDU Toolbar) - {3AD798D0-4642-4C55-BC14-CFE7DD19E0D1} - C:\Program Files\ToggleDU\tbTog1.dll (Conduit Ltd.)O3 - HKCU\..\Toolbar\WebBrowser: (VDownloader Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (Ask)O4 - HKLM..\Run: [avast5] C:\Program Files\Alwil Software\Avast5\AvastUI.exe (AVAST Software)O4 - HKLM..\Run: [LogitechCommunicationsManager] C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe ()O4 - HKLM..\Run: [LogitechQuickCamRibbon] C:\Program Files\Logitech\QuickCam\Quickcam.exe ()O4 - HKLM..\Run: [LogitechVideo[inspector]] C:\Program Files\Logitech\Video\InstallHelper.exe File not foundO4 - HKLM..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE (PowerISO Computing, Inc.)O4 - HKLM..\Run: [RaidTool] C:\Program Files\VIA\RAID\raid_tool.exe (VIA Technologies)O4 - HKLM..\Run: [SoundMan] C:\WINDOWS\soundman.exe (Realtek Semiconductor Corp.)O4 - HKLM..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)O4 - HKCU..\Run: [DAEMON Tools Lite] C:\Program Files\DAEMON Tools Lite\DTLite.exe (DT Soft Ltd)O4 - HKCU..\Run: [EA Core] C:\Program Files\Electronic Arts\EADM\Core.exe File not foundO4 - HKCU..\Run: [LogitechSetup] C:\DOCUME~1\Nicholas\LOCALS~1\Temp\QuickCam_11.1.0\setup.exe File not foundO4 - HKCU..\Run: [PlayNC Launcher] File not foundO6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} http://go.microsoft.com/fwlink/?linkid=39204 (Windows Genuine Advantage Validation Tool)O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1239617153472 (WUWebControl Class)O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1239641113515 (MUWebControl Class)O16 - DPF: {784797A8-342D-4072-9486-03C8D0F2F0A1} https://www.battlefieldheroes.com/static/updater/BFHUpdater_4.0.27.0.cab (Battlefield Heroes Updater)O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab (Java Plug-in 1.6.0_13)O16 - DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab (Java Plug-in 1.6.0_13)O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab (Java Plug-in 1.6.0_13)O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab (Shockwave Flash Object)O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)O20 - Winlogon\Notify\AtiExtEvent: DllName - Ati2evxx.dll - C:\WINDOWS\System32\ati2evxx.dll (ATI Technologies Inc.)O20 - Winlogon\Notify\WgaLogon: DllName - WgaLogon.dll - File not foundO24 - Desktop Components:0 (Mijn huidige introductiepagina) - About:HomeO24 - Desktop WallPaper: C:\Documents and Settings\Nicholas\Local Settings\Application Data\Microsoft\Wallpaper1.bmpO24 - Desktop BackupWallPaper: C:\Documents and Settings\Nicholas\Local Settings\Application Data\Microsoft\Wallpaper1.bmpO32 - HKLM CDRom: AutoRun - 1O32 - AutoRun File - [2009-04-13 11:37:59 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]O34 - HKLM BootExecute: (autocheck autochk *) - File not foundO35 - HKLM\..comfile [open] -- "%1" %*O35 - HKLM\..exefile [open] -- "%1" %*O37 - HKLM\...com [@ = comfile] -- "%1" %*O37 - HKLM\...exe [@ = exefile] -- "%1" %*

NetSvcs: 6to4 - File not foundNetSvcs: HidServ - C:\WINDOWS\System32\hidserv.dll File not foundNetSvcs: Ias - File not foundNetSvcs: Iprip - File not foundNetSvcs: Irmon - File not foundNetSvcs: NWCWorkstation - File not foundNetSvcs: Nwsapagent - File not foundNetSvcs: WmdmPmSp - File not found

CREATERESTOREPOINTRestore point Set: OTL Restore Point (17746534284132352)

========== Files/Folders - Created Within 30 Days ==========

[2010-10-20 17:48:28 | 000,000,000 | ---D | C] -- C:\Program Files\Trend Micro[2010-10-20 13:54:06 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Nicholas\Application Data\Malwarebytes[2010-10-20 13:53:59 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys[2010-10-20 13:53:58 | 000,020,952 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys[2010-10-20 13:53:58 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware[2010-10-20 13:53:58 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users.WINDOWS\Application Data\Malwarebytes[2010-10-17 15:03:05 | 000,000,000 | ---D | C] -- C:\WINDOWS\usgwmt[2010-10-13 21:00:27 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users.WINDOWS\Application Data\Ubisoft[2010-10-13 20:00:22 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Nicholas\Bureaublad\rainbox[2010-10-12 21:32:29 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users.WINDOWS\Application Data\Trymedia[2010-10-12 21:13:52 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users.WINDOWS\Documenten\Monolith Productions[2010-10-12 21:05:53 | 000,000,000 | ---D | C] -- C:\Program Files\Sierra[2010-10-12 20:43:43 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Nicholas\Mijn documenten\Battlefield 2142[2010-10-12 20:27:26 | 000,000,000 | ---D | C] -- C:\Program Files\Games[2010-10-12 17:47:20 | 000,000,000 | ---D | C] -- C:\Program Files\2K Games[2010-10-12 17:44:47 | 000,000,000 | ---D | C] -- C:\Program Files\DIFX[2010-10-12 17:44:33 | 000,000,000 | ---D | C] -- C:\WINDOWS\D56B0E274A3E46C9B5C1D93D580C099C.TMP[2010-10-10 19:57:54 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Nicholas\Bureaublad\PPF[2010-10-10 19:45:31 | 000,000,000 | ---D | C] -- C:\Program Files\Darkstar One[2010-10-01 14:05:27 | 003,700,176 | ---- | C] (INCA Internet Co., Ltd.) -- C:\WINDOWS\System32\GameMon.des[2010-09-29 15:54:24 | 000,000,000 | ---D | C] -- C:\AeriaGames[2010-09-29 14:40:10 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Akamai[2010-09-27 19:32:37 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Nicholas\Local Settings\Application Data\Identities[5 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ][11 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2010-10-26 20:01:01 | 000,000,240 | ---- | M] () -- C:\WINDOWS\tasks\Scheduled Update for Ask Toolbar.job[2010-10-26 18:57:08 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat[2010-10-26 18:57:01 | 000,000,000 | ---- | M] () -- C:\WINDOWS\System32\drivers\lvuvc.hs[2010-10-25 17:08:49 | 000,002,262 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl[2010-10-24 16:15:56 | 000,294,912 | ---- | M] () -- C:\Documents and Settings\Nicholas\Bureaublad\q514l74t.exe[2010-10-24 16:15:30 | 000,545,280 | ---- | M] () -- C:\Documents and Settings\Nicholas\Bureaublad\dds.scr[2010-10-23 20:45:19 | 000,002,453 | ---- | M] () -- C:\Documents and Settings\Nicholas\Bureaublad\HiJackThis.lnk[2010-10-21 22:05:26 | 000,032,256 | ---- | M] () -- C:\Documents and Settings\Nicholas\Mijn documenten\Denken ze dat we met ons kindje gaan gooien.doc[2010-10-20 13:54:02 | 000,000,707 | ---- | M] () -- C:\Documents and Settings\All Users.WINDOWS\Bureaublad\Malwarebytes' Anti-Malware.lnk[2010-10-13 20:59:47 | 000,022,328 | ---- | M] () -- C:\WINDOWS\System32\drivers\PnkBstrK.sys[2010-10-13 20:59:47 | 000,022,328 | ---- | M] () -- C:\Documents and Settings\Nicholas\Application Data\PnkBstrK.sys[2010-10-13 20:59:29 | 002,337,865 | ---- | M] () -- C:\WINDOWS\System32\pbsvc.exe[2010-10-13 20:57:58 | 000,002,073 | ---- | M] () -- C:\Documents and Settings\All Users.WINDOWS\Bureaublad\Tom Clancy's Rainbow Six Vegas 2.lnk[2010-10-12 21:26:02 | 000,001,610 | ---- | M] () -- C:\Documents and Settings\All Users.WINDOWS\Bureaublad\F.E.A.R. Multiplayer.lnk[2010-10-12 21:26:01 | 000,001,594 | ---- | M] () -- C:\Documents and Settings\All Users.WINDOWS\Bureaublad\F.E.A.R. Single Player.lnk[2010-10-12 18:04:24 | 000,002,058 | ---- | M] () -- C:\Documents and Settings\All Users.WINDOWS\Bureaublad\Borderlands.lnk[2010-10-12 17:44:37 | 000,000,223 | RHS- | M] () -- C:\boot.ini[2010-09-29 15:58:06 | 000,001,516 | ---- | M] () -- C:\Documents and Settings\Nicholas\Bureaublad\WolfTeam.lnk[5 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ][11 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files Created - No Company Name ==========

[2010-10-24 16:15:56 | 000,294,912 | ---- | C] () -- C:\Documents and Settings\Nicholas\Bureaublad\q514l74t.exe[2010-10-24 16:15:30 | 000,545,280 | ---- | C] () -- C:\Documents and Settings\Nicholas\Bureaublad\dds.scr[2010-10-21 22:05:26 | 000,032,256 | ---- | C] () -- C:\Documents and Settings\Nicholas\Mijn documenten\Denken ze dat we met ons kindje gaan gooien.doc[2010-10-20 17:48:28 | 000,002,453 | ---- | C] () -- C:\Documents and Settings\Nicholas\Bureaublad\HiJackThis.lnk[2010-10-20 13:54:02 | 000,000,707 | ---- | C] () -- C:\Documents and Settings\All Users.WINDOWS\Bureaublad\Malwarebytes' Anti-Malware.lnk[2010-10-17 15:03:39 | 000,010,885 | ---- | C] () -- C:\Documents and Settings\Nicholas\Bureaublad\BReWErS.nfo[2010-10-13 20:57:58 | 000,002,073 | ---- | C] () -- C:\Documents and Settings\All Users.WINDOWS\Bureaublad\Tom Clancy's Rainbow Six Vegas 2.lnk[2010-10-12 21:26:01 | 000,001,594 | ---- | C] () -- C:\Documents and Settings\All Users.WINDOWS\Bureaublad\F.E.A.R. Single Player.lnk[2010-10-12 21:25:03 | 000,001,610 | ---- | C] () -- C:\Documents and Settings\All Users.WINDOWS\Bureaublad\F.E.A.R. Multiplayer.lnk[2010-10-12 18:04:24 | 000,002,058 | ---- | C] () -- C:\Documents and Settings\All Users.WINDOWS\Bureaublad\Borderlands.lnk[2010-09-29 15:58:06 | 000,001,516 | ---- | C] () -- C:\Documents and Settings\Nicholas\Bureaublad\WolfTeam.lnk[2010-08-21 18:30:46 | 000,069,632 | ---- | C] () -- C:\WINDOWS\System32\xmltok.dll[2010-08-21 18:30:46 | 000,036,864 | ---- | C] () -- C:\WINDOWS\System32\xmlparse.dll[2010-07-26 17:28:31 | 000,499,200 | ---- | C] () -- C:\WINDOWS\System32\WZDPlay.dll[2010-06-17 13:10:14 | 001,970,176 | ---- | C] () -- C:\WINDOWS\System32\d3dx9.dll[2010-01-26 19:09:55 | 000,000,292 | ---- | C] () -- C:\WINDOWS\vtmb.ini[2010-01-24 00:07:10 | 000,000,023 | ---- | C] () -- C:\WINDOWS\BlendSettings.ini[2010-01-24 00:01:12 | 000,286,208 | ---- | C] () -- C:\WINDOWS\System32\binkw32.dll[2010-01-23 21:01:40 | 000,671,744 | ---- | C] () -- C:\WINDOWS\System32\spk.dll[2010-01-22 21:54:53 | 000,005,120 | ---- | C] () -- C:\Documents and Settings\Nicholas\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini[2009-12-24 15:48:32 | 000,281,760 | ---- | C] () -- C:\WINDOWS\System32\drivers\atksgt.sys[2009-12-24 15:48:31 | 000,025,888 | ---- | C] () -- C:\WINDOWS\System32\drivers\lirsgt.sys[2009-09-13 19:59:33 | 000,000,131 | ---- | C] () -- C:\Documents and Settings\Nicholas\Local Settings\Application Data\fusioncache.dat[2009-09-10 15:24:49 | 000,077,824 | ---- | C] () -- C:\WINDOWS\System32\freeisys.dll[2009-09-10 14:52:55 | 000,021,840 | ---- | C] () -- C:\WINDOWS\System32\SIntfNT.dll[2009-09-10 14:52:55 | 000,017,212 | ---- | C] () -- C:\WINDOWS\System32\SIntf32.dll[2009-09-10 14:52:55 | 000,012,067 | ---- | C] () -- C:\WINDOWS\System32\SIntf16.dll[2009-09-10 14:14:32 | 000,691,696 | ---- | C] () -- C:\WINDOWS\System32\drivers\sptd.sys[2009-06-26 18:35:15 | 000,022,328 | ---- | C] () -- C:\WINDOWS\System32\drivers\PnkBstrK.sys[2009-06-26 18:35:15 | 000,022,328 | ---- | C] () -- C:\Documents and Settings\Nicholas\Application Data\PnkBstrK.sys[2009-05-09 19:43:48 | 000,058,163 | ---- | C] () -- C:\WINDOWS\System32\lvcoinst.ini[2009-05-09 19:39:14 | 000,000,719 | R--- | C] () -- C:\WINDOWS\System32\InstExec.ini[2009-05-09 19:37:24 | 000,000,051 | ---- | C] () -- C:\Documents and Settings\All Users.WINDOWS\Application Data\Installer.log[2009-04-18 18:54:12 | 000,000,395 | ---- | C] () -- C:\WINDOWS\ODBC.INI[2009-04-15 14:47:54 | 000,363,520 | ---- | C] () -- C:\WINDOWS\System32\psisdecd.dll[2009-04-13 13:24:02 | 000,004,207 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI[2009-04-13 13:07:08 | 000,004,606 | ---- | C] () -- C:\WINDOWS\Ascd_tmp.ini[2009-04-13 13:07:06 | 000,005,824 | ---- | C] () -- C:\WINDOWS\System32\drivers\ASUSHWIO.SYS[2009-04-13 13:01:08 | 000,011,264 | ---- | C] () -- C:\WINDOWS\System32\ATKOSDMini.DLL[2009-04-13 13:01:08 | 000,000,018 | ---- | C] () -- C:\WINDOWS\System32\atkid.ini[2009-04-13 12:26:21 | 000,147,456 | ---- | C] () -- C:\WINDOWS\System32\RtlCPAPI.dll[2008-10-07 10:13:30 | 000,197,912 | ---- | C] () -- C:\WINDOWS\System32\physxcudart_20.dll[2008-10-07 10:13:22 | 000,058,648 | ---- | C] () -- C:\WINDOWS\System32\AgCPanelTraditionalChinese.dll[2008-10-07 10:13:20 | 000,058,648 | ---- | C] () -- C:\WINDOWS\System32\AgCPanelSwedish.dll[2008-10-07 10:13:20 | 000,058,648 | ---- | C] () -- C:\WINDOWS\System32\AgCPanelSpanish.dll[2008-10-07 10:13:20 | 000,058,648 | ---- | C] () -- C:\WINDOWS\System32\AgCPanelSimplifiedChinese.dll[2008-10-07 10:13:20 | 000,058,648 | ---- | C] () -- C:\WINDOWS\System32\AgCPanelPortugese.dll[2008-10-07 10:13:20 | 000,058,648 | ---- | C] () -- C:\WINDOWS\System32\AgCPanelKorean.dll[2008-10-07 10:13:20 | 000,058,648 | ---- | C] () -- C:\WINDOWS\System32\AgCPanelJapanese.dll[2008-10-07 10:13:20 | 000,058,648 | ---- | C] () -- C:\WINDOWS\System32\AgCPanelGerman.dll[2008-10-07 10:13:20 | 000,058,648 | ---- | C] () -- C:\WINDOWS\System32\AgCPanelFrench.dll[2007-07-18 17:42:42 | 000,025,624 | ---- | C] () -- C:\WINDOWS\System32\drivers\LVPr2Mon.sys[2005-12-09 15:37:42 | 000,016,768 | ---- | C] () -- C:\WINDOWS\System32\drivers\LVPrcMon.sys[2003-04-07 13:10:22 | 000,005,443 | ---- | C] () -- C:\WINDOWS\System32\OUTLPERF.INI[1999-01-27 13:39:06 | 000,065,024 | ---- | C] () -- C:\WINDOWS\System32\indounin.dll[1997-06-13 07:56:08 | 000,056,832 | ---- | C] () -- C:\WINDOWS\System32\Iyvu9_32.dll

========== LOP Check ==========

[2010-09-01 13:36:13 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users.WINDOWS\Application Data\Alwil Software[2009-11-03 12:28:14 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users.WINDOWS\Application Data\DAEMON Tools Lite[2010-02-28 12:44:04 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users.WINDOWS\Application Data\Electronic Arts[2009-04-13 12:26:10 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users.WINDOWS\Application Data\PC Drivers HeadQuarters[2010-09-08 14:16:49 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users.WINDOWS\Application Data\PMB Files[2009-12-24 15:48:44 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users.WINDOWS\Application Data\SpieleEntwicklungsKombinat[2010-02-25 15:20:52 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users.WINDOWS\Application Data\Sports Interactive[2009-09-01 19:43:30 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users.WINDOWS\Application Data\Stardock[2010-07-21 05:20:23 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users.WINDOWS\Application Data\TechSmith[2010-08-16 18:18:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users.WINDOWS\Application Data\TEMP[2010-10-13 21:00:27 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users.WINDOWS\Application Data\Ubisoft[2009-05-07 12:56:12 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users.WINDOWS\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}[2009-09-01 19:43:37 | 000,000,000 | -H-D | M] -- C:\Documents and Settings\All Users.WINDOWS\Application Data\{F8999601-BE77-433E-A70A-B7766E47AE73}[2009-09-10 16:09:10 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Nicholas\Application Data\DAEMON Tools Lite[2010-10-25 18:58:37 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Nicholas\Application Data\Desktopicon[2010-02-10 11:55:01 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Nicholas\Application Data\GetRightToGo[2009-11-19 20:49:34 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Nicholas\Application Data\Leadertech[2010-10-12 17:26:12 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Nicholas\Application Data\LimeWire[2010-09-08 16:23:23 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Nicholas\Application Data\LolClient[2010-08-10 17:00:30 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Nicholas\Application Data\Mount&Blade Warband[2010-06-17 13:10:35 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Nicholas\Application Data\OpenCandy[2010-03-22 22:31:07 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Nicholas\Application Data\SpieleEntwicklungsKombinat[2010-02-26 19:04:59 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Nicholas\Application Data\Sports Interactive[2009-09-01 19:43:57 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Nicholas\Application Data\Stardock[2010-09-12 16:25:10 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Nicholas\Application Data\SystemRequirementsLab[2010-07-04 21:44:48 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Nicholas\Application Data\Tropico 3[2009-09-13 20:02:09 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Nicholas\Application Data\Turbine[2010-10-13 21:24:45 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Nicholas\Application Data\uTorrent[2010-07-21 05:11:29 | 000,000,274 | ---- | M] () -- C:\WINDOWS\Tasks\debutSevenDays.job[2010-07-21 05:11:43 | 000,000,274 | ---- | M] () -- C:\WINDOWS\Tasks\debutShakeIcon.job[2010-10-26 20:01:01 | 000,000,240 | ---- | M] () -- C:\WINDOWS\Tasks\Scheduled Update for Ask Toolbar.job

========== Purity Check ==========

========== Custom Scans ==========

< %SYSTEMDRIVE%\*.exe >

< MD5 for: AGP440.SYS >[2009-04-18 12:54:22 | 022,286,121 | ---- | M] () .cab file -- C:\WINDOWS\Driver Cache\i386\sp2.cab:AGP440.sys[2009-04-18 12:54:22 | 022,286,121 | ---- | M] () .cab file -- C:\WINDOWS\ServicePackFiles\i386\sp2.cab:AGP440.sys[2008-04-13 20:36:38 | 000,042,368 | ---- | M] (Microsoft Corporation) MD5=08FD04AA961BDC77FB983F328334E3D7 -- C:\WINDOWS\SoftwareDistribution\Download\260e3108a35423121f4aaa9d90f9f113\agp440.sys[2008-04-13 20:36:38 | 000,042,368 | ---- | M] (Microsoft Corporation) MD5=08FD04AA961BDC77FB983F328334E3D7 -- C:\WINDOWS\SoftwareDistribution\Download\4390075a50157b74d7a953e917743f62\agp440.sys[2004-08-04 08:07:41 | 000,042,368 | ---- | M] (Microsoft Corporation) MD5=2C428FA0C3E3A01ED93C9B2A27D8D4BB -- C:\WINDOWS\ServicePackFiles\i386\agp440.sys[2004-08-04 08:07:41 | 000,042,368 | ---- | M] (Microsoft Corporation) MD5=2C428FA0C3E3A01ED93C9B2A27D8D4BB -- C:\WINDOWS\system32\drivers\agp440.sys

< MD5 for: ATAPI.SYS >[2009-04-13 14:10:22 | 012,112,118 | ---- | M] () .cab file -- C:\WINDOWS\Driver Cache\i386\sp1.cab:atapi.sys[2009-04-18 12:54:22 | 022,286,121 | ---- | M] () .cab file -- C:\WINDOWS\Driver Cache\i386\sp2.cab:atapi.sys[2009-04-13 14:10:22 | 012,112,118 | ---- | M] () .cab file -- C:\WINDOWS\ServicePackFiles\i386\sp1.cab:atapi.sys[2009-04-18 12:54:22 | 022,286,121 | ---- | M] () .cab file -- C:\WINDOWS\ServicePackFiles\i386\sp2.cab:atapi.sys[2002-08-29 10:27:50 | 000,086,912 | ---- | M] (Microsoft Corporation) MD5=95B858761A00E1D4F81F79A0DA019ACA -- C:\WINDOWS\$NtServicePackUninstall$\atapi.sys[2008-04-13 20:40:30 | 000,096,512 | ---- | M] (Microsoft Corporation) MD5=9F3A2F5AA6875C72BF062C712CFA2674 -- C:\WINDOWS\SoftwareDistribution\Download\260e3108a35423121f4aaa9d90f9f113\atapi.sys[2008-04-13 20:40:30 | 000,096,512 | ---- | M] (Microsoft Corporation) MD5=9F3A2F5AA6875C72BF062C712CFA2674 -- C:\WINDOWS\SoftwareDistribution\Download\4390075a50157b74d7a953e917743f62\atapi.sys[2001-09-07 14:00:00 | 000,086,656 | ---- | M] (Microsoft Corporation) MD5=A64013E98426E1877CB653685C5C0009 -- C:\WINDOWS\system32\ReinstallBackups\0007\DriverFiles\i386\atapi.sys[2004-08-04 07:59:42 | 000,095,360 | ---- | M] (Microsoft Corporation) MD5=CDFE4411A69C224BD1D11B2DA92DAC51 -- C:\WINDOWS\ServicePackFiles\i386\atapi.sys[2004-08-04 07:59:42 | 000,095,360 | ---- | M] (Microsoft Corporation) MD5=CDFE4411A69C224BD1D11B2DA92DAC51 -- C:\WINDOWS\system32\drivers\atapi.sys

< MD5 for: EVENTLOG.DLL >[2002-09-09 23:07:14 | 000,049,152 | ---- | M] (Microsoft Corporation) MD5=7593FA76DAFDBD9511A9A2B1465FF8C2 -- C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll[2008-04-14 19:02:25 | 000,056,320 | ---- | M] (Microsoft Corporation) MD5=CA64B9406EEDA4FFA2DAEAE1DABCCE42 -- C:\WINDOWS\SoftwareDistribution\Download\260e3108a35423121f4aaa9d90f9f113\eventlog.dll[2008-04-14 19:02:25 | 000,056,320 | ---- | M] (Microsoft Corporation) MD5=CA64B9406EEDA4FFA2DAEAE1DABCCE42 -- C:\WINDOWS\SoftwareDistribution\Download\4390075a50157b74d7a953e917743f62\eventlog.dll[2004-08-04 10:03:09 | 000,055,808 | ---- | M] (Microsoft Corporation) MD5=F1720914CAB06FDE4BE250E3767713CF -- C:\WINDOWS\ServicePackFiles\i386\eventlog.dll[2004-08-04 10:03:09 | 000,055,808 | ---- | M] (Microsoft Corporation) MD5=F1720914CAB06FDE4BE250E3767713CF -- C:\WINDOWS\system32\eventlog.dll

< MD5 for: NETLOGON.DLL >[2009-02-06 20:47:23 | 000,408,064 | ---- | M] (Microsoft Corporation) MD5=45AE58ACDD9B4A8767064544533F94E2 -- C:\WINDOWS\$hf_mig$\KB968389\SP2QFE\netlogon.dll[2009-02-06 20:47:23 | 000,408,064 | ---- | M] (Microsoft Corporation) MD5=45AE58ACDD9B4A8767064544533F94E2 -- C:\WINDOWS\$hf_mig$\KB975467\SP2QFE\netlogon.dll[2002-09-09 23:07:56 | 000,399,360 | ---- | M] (Microsoft Corporation) MD5=87BD1441F4DB1951A80365E236D7568E -- C:\WINDOWS\$NtServicePackUninstall$\netlogon.dll[2004-08-04 10:03:17 | 000,407,040 | ---- | M] (Microsoft Corporation) MD5=B3FDAC7A518B6B684BEFE792DC1DC560 -- C:\WINDOWS\ServicePackFiles\i386\netlogon.dll[2004-08-04 10:03:17 | 000,407,040 | ---- | M] (Microsoft Corporation) MD5=B3FDAC7A518B6B684BEFE792DC1DC560 -- C:\WINDOWS\system32\netlogon.dll[2008-04-14 19:02:33 | 000,407,040 | ---- | M] (Microsoft Corporation) MD5=E6A7071DF6855AB7CCCC220AC3AAD087 -- C:\WINDOWS\SoftwareDistribution\Download\260e3108a35423121f4aaa9d90f9f113\netlogon.dll[2008-04-14 19:02:33 | 000,407,040 | ---- | M] (Microsoft Corporation) MD5=E6A7071DF6855AB7CCCC220AC3AAD087 -- C:\WINDOWS\SoftwareDistribution\Download\4390075a50157b74d7a953e917743f62\netlogon.dll

< MD5 for: SCECLI.DLL >[2008-04-14 19:02:39 | 000,185,856 | ---- | M] (Microsoft Corporation) MD5=0E3B585761E23C1E35442E972B7E45F9 -- C:\WINDOWS\SoftwareDistribution\Download\260e3108a35423121f4aaa9d90f9f113\scecli.dll[2008-04-14 19:02:39 | 000,185,856 | ---- | M] (Microsoft Corporation) MD5=0E3B585761E23C1E35442E972B7E45F9 -- C:\WINDOWS\SoftwareDistribution\Download\4390075a50157b74d7a953e917743f62\scecli.dll[2004-08-04 10:03:20 | 000,184,832 | ---- | M] (Microsoft Corporation) MD5=5AE934F6837B5A583DED535C4BE5A804 -- C:\WINDOWS\ServicePackFiles\i386\scecli.dll[2004-08-04 10:03:20 | 000,184,832 | ---- | M] (Microsoft Corporation) MD5=5AE934F6837B5A583DED535C4BE5A804 -- C:\WINDOWS\system32\scecli.dll[2002-09-09 23:08:04 | 000,179,200 | ---- | M] (Microsoft Corporation) MD5=5BD3F85CFA1073712E4911BB5751AD86 -- C:\WINDOWS\$NtServicePackUninstall$\scecli.dll

< MD5 for: VIAMRAID.SYS >[2005-06-29 04:55:34 | 000,060,928 | R--- | M] (VIA Technologies inc,.ltd) MD5=0363E216E4EB5052969C96608934DBDE -- C:\WINDOWS\system32\drivers\viamraid.sys

< %systemroot%\*. /mp /s >

< %systemroot%\system32\*.dll /lockedfiles >[2010-03-03 05:40:42 | 000,446,464 | ---- | M] (Advanced Micro Devices, Inc.) Unable to obtain MD5 -- C:\WINDOWS\system32\ATIDEMGX.dll[2004-08-04 10:03:14 | 000,071,680 | ---- | M] (Microsoft Corporation) Unable to obtain MD5 -- C:\WINDOWS\system32\msacm32.dll[2001-09-07 14:00:00 | 000,146,432 | ---- | M] (Microsoft Corporation) Unable to obtain MD5 -- C:\WINDOWS\system32\msls31.dll[2004-08-04 10:03:19 | 000,236,544 | ---- | M] (Microsoft Corporation) Unable to obtain MD5 -- C:\WINDOWS\system32\rasapi32.dll[2004-08-04 10:03:19 | 000,061,440 | ---- | M] (Microsoft Corporation) Unable to obtain MD5 -- C:\WINDOWS\system32\rasman.dll[2004-08-04 10:03:19 | 000,431,616 | ---- | M] (Microsoft Corporation) Unable to obtain MD5 -- C:\WINDOWS\system32\riched20.dll[2004-08-04 10:03:19 | 000,044,032 | ---- | M] (Microsoft Corporation) Unable to obtain MD5 -- C:\WINDOWS\system32\rtutils.dll[2004-08-04 10:03:20 | 000,006,656 | ---- | M] (Microsoft Corporation) Unable to obtain MD5 -- C:\WINDOWS\system32\sensapi.dll[2004-08-04 10:03:22 | 000,714,752 | ---- | M] (Microsoft Corporation) Unable to obtain MD5 -- C:\WINDOWS\system32\sxs.dll[2004-08-04 10:03:22 | 000,181,760 | ---- | M] (Microsoft Corporation) Unable to obtain MD5 -- C:\WINDOWS\system32\tapi32.dll[2004-08-04 10:03:25 | 000,024,576 | ---- | M] (Microsoft Corporation) Unable to obtain MD5 -- C:\WINDOWS\system32\wsock32.dll[5 C:\WINDOWS\system32\*.tmp files -> C:\WINDOWS\system32\*.tmp -> ]

< %systemroot%\System32\config\*.sav >[2009-04-13 13:22:02 | 000,094,208 | ---- | M] () -- C:\WINDOWS\system32\config\default.sav[2009-04-13 13:22:02 | 000,634,880 | ---- | M] () -- C:\WINDOWS\system32\config\software.sav[2009-04-13 13:22:02 | 000,409,600 | ---- | M] () -- C:\WINDOWS\system32\config\system.sav

========== Files - Unicode (All) ==========[2009-04-13 13:23:40 | 000,000,062 | -HS- | M] ()(C:\Documents and Settings\Nicholas\Application Data\deskto?.ini) -- C:\Documents and Settings\Nicholas\Application Data\desktoࡰ.ini[2009-04-13 11:43:31 | 000,000,062 | -HS- | C] ()(C:\Documents and Settings\Nicholas\Application Data\deskto?.ini) -- C:\Documents and Settings\Nicholas\Application Data\desktoࡰ.ini

========== Alternate Data Streams ==========

@Alternate Data Stream - 129 bytes -> C:\Documents and Settings\All Users.WINDOWS\Application Data\TEMP:073341D1@Alternate Data Stream - 128 bytes -> C:\Documents and Settings\All Users.WINDOWS\Application Data\TEMP:E6D38BF2

< End of report >


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Dropmark : http://killexams.dropmark.com/367904/11576124
Wordpress : http://wp.me/p7SJ6L-Jc
Issu : https://issuu.com/trutrainers/docs/920-174
Dropmark-Text : http://killexams.dropmark.com/367904/12094634
Blogspot : http://killexams-braindumps.blogspot.com/2017/11/ensure-your-success-with-this-920-174.html
RSS Feed : http://feeds.feedburner.com/JustStudyTheseNortel920-174QuestionsAndPassTheRealTest
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Youtube : https://youtu.be/sT11vi1zuJA
Google+ : https://plus.google.com/112153555852933435691/posts/Fih1JjTvFmk?hl=en
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Calameo : http://en.calameo.com/books/0049235266b7cede9f7f8
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zoho.com : https://docs.zoho.com/file/5pm6x997ea9d05c05440faa5714cf91218b3d






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Nortel 920-174 Exam (Nortel Contact Center Manager Rls. 7.0(R) Install and Config) Detailed Information



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