|Exam Name||:||Core Solutions of Microsoft Skype for Business 2015|
|Questions and Answers||:||112 Q & A|
|Updated On||:||February 20, 2019|
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70-334 exam Dumps Source : Core Solutions of Microsoft Skype for Business 2015
Test Code : 70-334
Test Name : Core Solutions of Microsoft Skype for Business 2015
Vendor Name : Microsoft
Q&A : 112 Real Questions
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today, US-based information DevOps and Database efficiency Monitoring utility provider SentryOne introduced Microsoft eire’s 2018 country partner of the 12 months, Codec, has joined the SentryOne global companion network.
The SentryOne platform helps data authorities maximise performance across the total database lifecycle—from construction via to construction—on the Microsoft records Platform, together with SQL Server and Azure SQL Database.
“we're constructing out our global partner network and Codec’s recognised talents all through the complete Microsoft product set and Azure makes them an awesome partner,” says Nick Harshbarger, SentryOne SVP of Strategic Alliances and Channels. “The combination of our trade-leading platform and Codec’s client-focused services offers the Irish market a powerful possibility to totally leverage the vigor of the Microsoft facts Platform.”
eire-based Codec is a full-stack IT solutions consultancy that makes use of their in-depth Microsoft product and know-how competencies to aid valued clientele maximise the merits of the changing know-how landscape with a spotlight on assisting with migrations to the cloud.
“Our purchasers rely on the Microsoft facts Platform to assist key company operations, and we recognise the significance of exact monitoring to ensure these methods are working at height effectivity and capabilities company-crucial considerations are avoided,” says Richard Nolan, Codec’s Head of Digital Transformation. “We appear forward to working with SentryOne to make certain our consumers are completely geared up to efficiently flow into the cloud and retain operational effectiveness as soon as that migration has occurred.”
SentryOne opened their EMEA headquarters in Dublin city Centre in may additionally 2018. This office is the base for the expansion of the SentryOne global companion network in eire and the broader EMEA location.
Codec is an Irish, Full-Stack IT solutions consultancy headquartered in 1985 and headquartered in Dublin with workplaces in Cork, Galway, Belfast, London, Cologne and Warsaw.
Codec became named Microsoft ireland country companion, facts Centre Transformation and Dynamics 365 associate of the yr 2018. gain knowledge of extra at codec.ie.
SentryOne empowers Microsoft statistics specialists to construct, look at various, doc, and computer screen SQL Server, Azure SQL Database, and the Microsoft facts Platform. We help corporations speed up performance across the facts lifecycle with unmatched scalability, most beneficial-in-trade client help, and the strongest facts efficiency management capabilities available. Our team includes a core community of Microsoft MVPs and team of workers found in Charlotte, NC, Jacksonville, FL, Salem, NH, and Dublin, eire. gain knowledge of greater at SentryOne.com.
View source version on businesswire.com: https://www.businesswire.com/information/home/20190211005019/en/
Megan KellerCommunications Managermedia@sentryone.com
Erik ArvidsonMatter for SentryOne978firstname.lastname@example.org
Copyright company Wire 2019
leading training statistics analytics firm, BrightBytes, announced the sale of information integration platform, DataSense, to Microsoft. this will enable the DataSense platform, already the premier integration platform as a carrier (IPaaS) answer for each training answer providers and U.S. college districts, to enrich statistics interoperability and integration throughout a global market.
DataSense has confirmed itself a highest quality-in-class statistics integration platform, evident not best via assorted Microsoft partner of the year Awards, however also by using the platform’s powerful capabilities. DataSense presently integrates comfy facts for thousands and thousands of newcomers across tons of of districts each day. relevant to the fundamental success of the DataSense platform, Microsoft will even be welcoming the BrightBytes records management group to the global education group.
Leaders from each Microsoft and BrightBytes agree with that including DataSense to the Microsoft education product providing become the herbal next part of their ongoing work collectively. With this announcement, Microsoft can help DataSense scale to more people sooner. general supervisor of training method and structures at Microsoft, Steve Liffick, shares, “within the coming months, we’re excited to start the process of integrating DataSense know-how into our products for colleges, featuring a single, more cozy, Microsoft-based carrier a good way to release the energy of facts analytics for colleges. As we start this event of integration, BrightBytes shoppers using DataSense can relaxation guaranteed they are going to now not adventure any disruption.” in reality, educators can expect the exquisite help BrightBytes provided during the past, however from a bigger team, concentrated wholly on the DataSense product.
BrightBytes’ imaginative and prescient to make use of statistics to improve the manner the world learns can only be performed when educators have entry to tremendous, communicable data. productive, everyday records integration lies at the core of BrightBytes’ analytics work, and Microsoft can make this a truth for all faculties a great deal more right away. BrightBytes CEO, Traci Burgess, explains, “we're excited about the world acceleration this sale provides to our mission. schools around the globe will benefit significantly from capabilities across facts integration, interoperability, and provisioning.”
BrightBytes will proceed to grow their analytics corporation, which at the moment offers analysis-based, predictive analytics across school development, digital discovering, and scholar success, by way of their clarity platform, to over 25,000 faculties globally. The BrightBytes group will also companion extra with Microsoft, turning to the DataSense platform for integration wants.
About BrightBytesBrightBytes, the leading information analytics answer for training agencies, offers educators with the power to turn massive records into big advantages for college students. The corporation’s decision-guide platform, clarity, employs superior analytics, together with laptop researching, psychometrics, and predictive analytics to arrange and visualize actionable records throughout analysis-based frameworks to power scholar getting to know.
comply with BrightBytes:Twitter: https://twitter.com/BrightBytesLinkedIn: https://www.linkedin.com/business/brightbytes
Microsoft and Accenture have collaborated distinct times in the past, from providing cyberdefense options to constructing a digital identification network the use of blockchain. Now, both companies, together with their collectively-owned business Avanade, are expanding their partnership with the launch of the Accenture Microsoft enterprise neighborhood.
The group is primarily aimed at the organizations' customers to aid them overcome the challenges faced because of digital disruption. This can be performed via relocating customers to Azure, enabling them to leverage various imaginative capabilities provided through the cloud computing service. trade options which are in accordance with Microsoft technologies might be developed and later deployed to supply firms with inventive items that help them adapt to the ever-changing technological landscape.
Judson Althoff, government VP of international commercial enterprise at Microsoft, commented on the circulate with respect to the digitalization period, noting:
"every enterprise is becoming a digital enterprise. constructing on our a hit partnership with Accenture and Avanade, we will help consumers gasoline innovation at scale and lead their industries into the future. this is core to our mission to empower each adult and every firm on earth to achieve more."
Paul Daugherty, Accenture's Chief know-how & Innovation officer and Chairman of the Avanade board, also emphasized the value of the new neighborhood with regards to the concerned groups' present relationship:
"The Accenture Microsoft business community is a major step forward in our decades-long relationship with Microsoft. It brings Accenture’s large industry adventure and transformation expertise along side Microsoft’s powerful digital technologies and Avanade’s specialization within the Microsoft ecosystem. The demand for digital transformation, powered with the aid of the cloud, has certainly not been stronger. we're bringing the main capabilities of our agencies collectively to fulfill this demand and convey innovation to our shoppers."
Accenture and Avanade have together serviced greater than 4,000 purchasers with 35,000 Microsoft projects to date, and they'll certainly be hoping that this new mission proves to be a a success one as neatly.
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Now that you know what makes up a UC solution and how UC can drive cost savings in an organization, let’s talk about why you should choose Skype for Business Server 2015 as a UC solution.
With Skype for Business Server 2015, organizations are given more deployment options, greater resiliency, and enhanced voice, video, and web conferencing features. Skype for Business Server 2015 introduces advanced UC features into a single platform, with a single client software. This section outlines why Skype for Business Server 2015 is the superior UC solution in the market.Software-Based Unified Communications
The key to a true UC solution is software. Without intuitive, user-friendly software, a UC solution cannot be successfully deployed. When compared on paper, the UC solutions from companies such as Microsoft, Cisco, Avaya, and ShorTel have nearly the same features. These solutions can perform the functionality that any organization needs for UC. The key difference between Microsoft and the competition is the software. If you look at the list of companies, which one is a software company and not a hardware company? Microsoft.
Hardware vendors are getting better at creating software, either through acquisition or through experience with development. However, these companies are playing catch-up with Microsoft. Since Microsoft Lync Server 2010, all UC functionality has been available in a single client UI. Even in the latest versions of Cisco’s UC suite, functionality is spread across multiple applications. The complexity that this introduces to end users is a major deterrent to the successful deployment of UC.
For organizations to realize the full benefits of UC, there must be a high rate of adoption. Users are less likely to take advantage of a UC solution that is not user friendly. Microsoft is the only company that can provide a truly unified communications experience and allow organizations to reach their full potential with UC. Cisco is typically the biggest competitor of Microsoft Skype for Business Server 2015. The basic scenario that follows outlines the differences between Microsoft and other vendors’ UC solutions, including Cisco. These differences can have a major impact on user productivity and overall user satisfaction. User satisfaction is critical to the success of UC deployments.
When you are using Microsoft Skype for Business Server 2015, not only are all modalities (IM, audio, video, and sharing) provided in a single application, but the conferencing experience for these modalities is in the same application. When you want to hold a conference, that conference is held in Skype for Business Server 2015. If you are in a peer-to-peer session and want to escalate to a conference, you can simply turn that call into a conference in Skype for Business Server 2015. Cisco, on the other hand, leverages two applications: Jabber for peer-to-peer functionality and WebEx for conferencing. This leads to two separate applications for end users to learn, resulting in a disjointed experience when escalating between peer-to-peer and conference. When you want to turn a peer-to-peer session into a conference, a web page to the WebEx site must be opened. This is where the problem starts for end-user productivity.
In addition to the more intuitive user experience provided in Skype for Business, the integration with Microsoft Office applications cannot be overlooked. Microsoft Office is the primary business application for many end users across the world. Having communication capabilities integrated into your business applications is a major factor for driving usage and enhancing productivity. Microsoft Skype for Business integrates UC capabilities into Office applications, reducing the amount of effort required for end users to collaborate with their peers. Although other vendors can leverage APIs to show presence and allow click-to-call capabilities from Microsoft Outlook, they cannot integrate at a deeper level. Examples of this include the following:
SharePoint skill search—The capability to search SharePoint and view results based on skills and other user information, without leaving the Skype for Business client.
Exchange distribution list expansion—The capability to add Exchange Server distribution lists directly to the Skype for Business client contact list as contact groups. These lists will query information directly from Exchange Server, so users do not have to worry about adding new contacts manually.
Exchange integration—The Skype for Business client has the capability to display out-of-office messages that are configured by the user in the Outlook client and stored in Exchange Server.
Conversation history search in Outlook—The Skype for Business client has the capability to store conversation history in the user’s Exchange mailbox. Users can also search this conversation history in the Skype for Business client as well as in Outlook or the Outlook Web App with their mail.
The preceding examples show certain areas that competitors simply do not provide integration for. Office, SharePoint, and Exchange are deployed in nearly every organization, and that is why these features are important.
In addition to integrating with other Microsoft applications, Skype for Business Server 2015 also allows for easy integration with other line-of-business applications. One major benefit to Skype for Business Server 2015 is the development platform it is built on. The software APIs for the client and server are available to developers and are currently heavily utilized for many custom solutions. The simplest form of this development is integrating functionality, such as Presence and click to call, into line-of-business applications. Many organizations have also taken advantage of the Skype for Business Server APIs to build custom solutions that enhance business processes. This concept is known as communications-enabled business processes (CEBPs) and is a major differentiator in the market. This ecosystem, which is open and “partner driven,” has led many organizations to be more successful with UC than they ever could have imagined.
In summary, a UC deployment relies heavily on the software experience that is provided to users. Although UC includes telephony, and IP phones are important to telephony, the true value of UC is seen through the software application providing anywhere access and collaboration. Microsoft Skype for Business Server 2015 is a superior choice for UC because it is a software-based UC platform.Lower Total Cost of Ownership
Lower Total Cost of Ownership (TCO) refers to the cost of purchasing, licensing, deploying, and maintaining an equipment (in our case, the equipment is a telephony solution) over the lifetime of the solution’s use. Various solutions have components that are cheaper than others, but what is really important is TCO. Just because one software license is cheaper doesn’t mean that the overall cost to purchase and run a solution is cheaper. Microsoft claims a lower TCO than the competition.
Microsoft offers key advantages that contribute to a lower TCO:
Hardware flexibility—Skype for Business Server 2015 allows organizations to choose the server platform as well as the endpoints to be used. This allows organizations to deploy whatever server hardware is right for them, at the right price. This includes the capability to virtualize across the different platforms available to organizations. Other UC systems will leverage IP phones as the primary endpoint. Not only does Microsoft offer an IP phone solution through certified partners (Polycom, AudioCodes, and others) that is cheaper than the competition, but has high-quality headsets available at low prices. Many Skype for Business–optimized wired headsets are under $50, and that does not include bulk purchase discount.
Leveraging Microsoft investments—Skype for Business Server 2015 leverages Exchange for Unified Messaging and Active Directory for identity management, domain name service (DNS), and public key infrastructure (PKI). Leveraging the customer’s existing infrastructure helps drive a lower cost of investment and management because user identity is not dispersed across multiple independent identity systems.
Conferencing cost savings—Skype for Business Server 2015 offers a great level of cost savings on audio conferencing. When directly compared, the architecture and, sometimes, the additional licensing required will make Microsoft up to 50% less expensive than the competition in this area.
Rapid ROI—The fact that Skype for Business Server 2015 is an integrated solution, as opposed to other vendors’ solutions, allows organizations to realize ROI much faster than when deploying a competing UC solution.
The factors just described contribute to Skype for Business Server 2015 having a lower TCO when compared to the competition.Deployment Flexibility
The statement “Give us speed where we need it” highlights a common theme among many organizations evaluating Skype for Business Server 2015 and other UC solutions. Deployment flexibility is a key area in which Microsoft provides greater value than the competition through Skype for Business Server 2015. The following points highlight some of the aspects where Skype for Business Server 2015 provides greater value as a solution in a Microsoft-centric infrastructure:
Integration with existing systems—Microsoft believes in integrating with existing systems and augmenting functionality through deep integration, not ripping and replacing. This allows organizations to utilize their existing investments to their full potential, and then replace when necessary.
Hybrid solutions—Microsoft allows organizations to leverage cloud solutions from Office 365 to integrate with their on-premises Skype for Business Server 2015 infrastructure, creating hybrid deployments. Hybrid deployments integrate the Skype for Business experience whether users are homed on-premises or on Office 365. In the same timeframe of the Skype for Business Server 2015 release, Office 365 offers the following advantages:
Skype Meeting Broadcast—This allows organizations to host very large meetings in the cloud for up to 10,000 participants. Skype for Business Server 2015 and Lync Server 2013 support meetings with up to 1,000 participants with a dedicated Front End pool configuration.
Cloud PBX with PSTN calling—Office 365 users can make and receive calls from the PSTN without using an on-premises PSTN gateway.
PSTN conferencing—Participants can join a Skype meeting hosted on Office 365 from the PSTN.
“Speed where you need it”—Microsoft allows organizations to choose at which speed they deploy their solution. If an organization has a desire to rapidly deploy the solution, it can easily be done. However, Microsoft does not force organizations to rip and replace or into upgrade scenarios. Many organizations will treat the core capabilities of UC as a more immediate need (IM, peer-to-peer A/V, conferencing) and then choose to opportunistically deploy enterprise telephony. With the features and flexibility of the on-premises and Microsoft cloud solutions, organizations can truly move at whatever speed they need to, and can be successful with their UC deployment.
To provide the best ROI, organizations must be able to offer UC solutions to end users anywhere, on any connection, at any time. More and more organizations are adopting the “living on the net” motto, meaning that their users must be able to do their job seamlessly from any Internet connection. Microsoft Skype for Business Server 2015 is without a doubt the superior solution for remote access in the UC industry. Microsoft Skype for Business Server 2015 was built with the Internet in mind. Not only does it provide users with all functionality over the Internet, securely, without a VPN, but with the acquisition of Skype, the SILK media codec, which provides a superior audio quality used by millions across the Internet, has been integrated into Skype for Business Server 2015.
Many organizations can mistakenly discount the importance of choosing a UC solution that was developed for the Internet. Traditional IP telephony relied only on the LAN/WAN networks that were controlled by the organization. However, UC cannot be restricted to the same network conditions as traditional IP telephony. For UC to be successful in an organization, it must provide access to all functionality, from any connection, on any device. This is how organizations will see increased usage of the solution and, ultimately, rapid ROI.
Following on the remote access story, federation with other organizations is a trend in UC technology. Microsoft Skype for Business Server 2015 offers organizations the capability to communicate seamlessly with other organizations that are running Lync Server or Skype for Business Server 2015, as well as communicate with consumers on the public networks (Skype). Although competitors can provide IM and Presence federation to other organizations, no other solution provides Presence, IM, audio, video, and conferencing federation natively like Microsoft Skype for Business Server 2015 does. The capability to seamlessly collaborate with business partners and customers (Skype) makes many organizations treat federation as a critical requirement.
Skype federation was introduced in Lync Server 2013, and Skype for Business Server 2015 expands this integration to include directory search and video to the millions of current Skype users around the world. This includes both businesses and consumers, which means a user can search the Skype network for another user from within their Skype for Business client and establish a video session with them. The flexibility this provides organizations for establishing communications with partners and customers is a feature that many users cannot live without. Some critics will discount the importance of UC federation over Internet connections. We are definitely not at the point where federation is going to replace the PSTN; however, many people do believe that this is the path the industry is going down.
In-DepthTop 10 Microsoft Products of 2015, Rated by Partners
WEB EXCLUSIVE: Cloud products like Azure and Office 365 are on the rise, but several on-premises stalwarts are holding their ground.
On-premises servers, Office and the Windows client are still incredibly important to Microsoft channel partners, but cloud products are making headway in the partner priority list, according to a new Redmond Channel Partner magazine survey.
RCP surveyed partners in late May and June about which products are the most important to their businesses. Presenting a list of 20 core products, the survey asked, "Which of these Microsoft products is the most important in solutions you sell?" The rankings below are based on the percentage of respondents who picked each product.
The survey also asked partners to provide a rating on a five-point scale from 1 to 5 for each product based on its importance in solutions they sell. That importance rating provides a sense of how broadly a given product is used by partners, and compares more closely to a similar survey published by RCP in 2011.
By Microsoft Partner Network (MPN) membership level, 24 percent of respondents had at least one Gold Competency, 15 percent had at least a Silver Competency, 23 percent were Action Pack subscribers, 19 percent were MPN Community Members and 19 percent were partners who did not participate in the MPN.
10. Skype for Business [Click on image for larger view.] The Skype for Business meeting attachment feature. (Source: Microsoft.)
A recent rebrand of Microsoft Lync as Skype for Business is evidence of how intently Microsoft is focused on unified communications. Partners responded by rating Skype for Business as one of the top 10 products across both of our measures. Nearly 2 percent of respondents called Skype for Business the most important Microsoft product in their solutions. The product received a 3.1 importance rating on the 5-point scale.
As one partner put it, "love the fact that they've rebranded Lync to Skype for Business."
9. Exchange Server
On-premises servers remain important to partners in this era of cloud, but the difference between 2011 and 2015 is best illustrated by Exchange Server. With much of its functionality included in Microsoft's heavily promoted Office 365, Exchange has dropped way down the list to ninth, from fifth in the 2011 survey. Under 3 percent of partners called Exchange Server their most important product.
That low percentage doesn't capture the product's significance, though. It got an overall importance rating of 3.77 on the five-point scale, meaning that while its not the most important product for many partners these days, it holds a widespread role as an important product in many solutions.
8. Dynamics ERP
The on-premises Dynamics ERP suite was more important to the partners RCP surveyed than either of its higher-profile Dynamics CRM and Dynamics CRM Online siblings. More than 3 percent of respondents rated Dynamics ERP as their most important product.
7. Microsoft Azure
Microsoft is betting the server farm on Microsoft Azure, with a global datacenter buildout to support its flexible Platform as a Service (PaaS) and Infrastructure as a Service (Iaas) cloud infrastructure. Partners are starting to respond. Nearly 5 percent of partners put Azure as their most important product. "Azure is truly a platform we can sell our solutions and services around," said a Gold Competency partner in Colorado.
6. SharePoint Server
Another on-premises server, SharePoint, remains a bread-and-butter product for a lot of Microsoft partners. More than 6 percent of partners reported that SharePoint was the most important product in solutions they sell.
5. SQL Server
Microsoft's flagship database product is a critical player in many Microsoft partners' solutions. Some 7.5 percent called it the most important Microsoft product for their solution portfolios. As one Gold Competency partner from California put it, "They are on the right track in terms of solidifying their leadership in low TCO BI and analytics. They are also on the right track towards making SQL Server more accessible in the cloud."
The survey didn't distinguish between on-premises and Azure versions of SQL Server, but that may be an important distinction to make next time.
4. Windows Client [Click on image for larger view.] The Windows 10 start screen. (Source: Microsoft.)
The original Microsoft juggernaut product, the Windows desktop, is still a big deal to the channel. Nearly 10 percent of partners rate the Windows client as the most important Microsoft product in the solutions they deliver to customers.
Disillusionment with Windows 8 were mixed with hope for Windows 10 in partners' comments about the operating system. "As the de facto desktop standard, it's on the right track, although the redesign of Windows 8.x was a problem for existing clients/users," wrote one survey respondent.
Said another: "With the advent of Windows 10, Microsoft seems to be back on track." A third respondent, from Kansas, demonstrated a midwestern "show me," attitude: "We'll reserve judgment until Windows 10 is formally released and we get to see it in the wild."
3. Microsoft Office Suite [Click on image for larger view.] The Word UI from the Office 2016 preview. (Source: Microsoft.)
The Microsoft Office suite, unsurprisingly, is also a big deal for channel partners. Nearly 11 percent called Office itself the most important product in their solutions. In their responses, partners noted that "everyone has to use it in business processes," that "Office is the standard that all others are judged against" and that "the beta version of Office 2016 shows that Microsoft Office is getting better than ever."
2. Office 365
Microsoft's years-long push to get partners to buy-in on selling the cloud appears to be paying off most heavily with Office 365, which garnered second place among partners. More than 18 percent of partners called Office 365 the most important Microsoft product to their businesses.
The disruptive product doesn't come without pushback, however. It's the most important product for many partners, but it's less widely used (with a 3.84 importance rating) than some of the products it beat in this list: Office (4.33), Windows client (4.24) and SQL Server (4.19).
Many partners' survey responses railed against cloud generally. One Action Pack subscriber from Ohio offered this nuanced take: "I chose Office 365 because of its importance to our client relationship, not because of the revenue it provides us (which is minimal at best)."
1. Windows Server
For all the importance of cloud, when it comes to partner businesses, the on-premises Windows Server remains king. The product won out on both the depth and breadth rankings. A whopping 29 percent of partners rated Windows Server as the most important product to their business. At the same time, the product earned a 4.37 importance rating, the highest of any product on the five-point scale.
In their comments, partners pointed to the strength of the Hyper-V elements in Windows Server, along with steady and impressive improvements in other areas, such as security. As a non-MPN partner from Virginia summed it up, "Windows Server is the core operating system for the majority our applications."
Scott Bekker is editor in chief of Redmond Channel Partner magazine.
Contact Center, Customer Interaction Solutions Leader Booking Six New Customer Rollouts Every Month
PHOENIX, AZ--(Marketwired - Jun 30, 2015) - Enghouse Interactive, developer of a comprehensive portfolio of unified communications (UC) and contact center solutions, today reported that it has successfully completed 250 deployments on Microsoft Skype for Business (SFB), for which the customer interaction solutions leader provides a full omni-channel communications experience both on-premise and in the cloud.
In addition, Enghouse Interactive's footprint is growing exponentially, averaging six new rollouts every month.
"Skype for Business has the potential to revolutionize how organizations engage constituents," said Vice President, Channel Sales, Enghouse Interactive, John De Los Reyes. "Consumers have been using Skype extensively for some time, evidenced by the more than 300 million users worldwide. Businesses are capitalizing on the opportunity to leverage the new Skype for Business service in their contact center and customer-facing communications."
Enghouse Interactive solutions continue to fully leverage the native integration to Skype for Business, utilizing Microsoft-endorsed APIs and trusted conferences. End-users enjoy the unique combination of Enghouse Interactive solutions with their choice of SFB configurations and deployment options.
"Skype for Business will change the customer engagement paradigm, as businesses increasingly embrace new channels, such as video communications and instant messaging to interact with their patrons," added John De Los Reyes.
Enghouse Interactive's extensive range of solutions for Microsoft Skype for Business, including Contact Center, Quality Management and Operator Consoles, are native to Skype for Business environments and help organizations across the World improve communications, efficiency and connect with customers on their preferred channel.
"Skype for Business will usher in a new era of unified communications," said John Cray, vice president, product management, Enghouse Interactive. "Enghouse Interactive, a member of the Microsoft Partner Network for more than a decade, continues to work diligently to provide its clients with the resources and expertise to take full advantage of Microsoft's next-generation technology, and to deliver a truly omni-channel customer experience."
Enghouse Interactive recently earned the Gold Application Development and Communications competencies, distinguishing itself within the top 1 percent of Microsoft's partner ecosystem. Attaining the Microsoft Communications competencies demonstrates partner expertise in videoconferencing, voice over Internet protocol and instant messaging. For more information about Enghouse Interactive Skype for Business solutions, please visit, www.enghouseinteractive.co.uk/solutions/skype-for-business/
ABOUT ENGHOUSE INTERACTIVE Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction. The Company develops the most comprehensive portfolio of interaction management solutions. Core technologies include contact center, attendant console, IVR, dialers and call recording solutions that support any telephony environment, on premise or in the cloud. Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and more than 950 dedicated staff across the Company's international operations.
Enghouse Interactive is a subsidiary of Enghouse Systems Limited, a software and services company traded on the Toronto Stock Exchange (TSX) under the symbol "ESL." Founded in 1984, Enghouse Systems is a consistently profitable company, which has grown both organically and through the acquisition of well-regarded specialists including AndTek, Arc, CosmoCom, Datapulse, IAT, IT Sonix, Reitek, Safeharbor, Syntellect, Telrex, Trio, Voxtron and Zeacom.
Learn more at www.enghouseinteractive.com
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