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642-165 - Unified Communications Contact Center Express Implementation (UCCX) - Dump Information

Vendor : Cisco
Exam Code : 642-165
Exam Name : Unified Communications Contact Center Express Implementation (UCCX)
Questions and Answers : 174 Q & A
Updated On : December 10, 2018
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642-165 Questions and Answers

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642-165 Unified Communications Contact Center Express Implementation (UCCX)

Study Guide Prepared by Killexams.com Cisco Dumps Experts


Killexams.com 642-165 Dumps and Real Questions

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642-165 exam Dumps Source : Unified Communications Contact Center Express Implementation (UCCX)

Test Code : 642-165
Test Name : Unified Communications Contact Center Express Implementation (UCCX)
Vendor Name : Cisco
Q&A : 174 Real Questions

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Cisco Cisco Unified Communications Contact

Cisco Lays Out AI strategy for Unified Communications | killexams.com Real Questions and Pass4sure dumps

Cisco this week outlined a multiyear approach for layering artificial intelligence (AI) into its unified communications portfolio that spans everything from translation to instantly adjusting smart cameras.

Most of that effort today manifests itself in sensible cameras that leverage machine discovering algorithms to, as an example, reduce the fish-eye lens impact it's generally skilled in legacy video conferencing systems. at the Cisco associate Summit this week, Cisco announced it has prolonged that portfolio to include Webex Room kit Mini, which is designed for smaller room spaces.

but Sri Srinivasan, vp and everyday manager for the team Collaboration group at Cisco, says sensible cameras are simplest the beginning. Cisco will quickly be leveraging investments to first give transcription functions, followed in a year or two with the aid of language translation capabilities, all of which can be invokable by way of speech-enabled digital assistants.

Srinivasan says digital assistants might be able to address a wide range of tasks before, right through and after the meeting, together with scheduling and making it effortless to evaluate motion items that were assigned to group members on the last meeting.

Cisco also plans to tug in statistics from exterior sources akin to LinkedIn to make it more straightforward for meeting attendees to grasp what role someone could play inside any of the varied groups that might possibly be engaged in a gathering, provides Srinivasan.

Cisco meeting utility will also make it a lot less difficult to instantly drop into a meeting with catalogs or set one in keeping with all of the contributors’ calendars, says Srinivasan.

Srinivasan says all these capabilities may be coming a good deal sooner than anyone expects. The problem is making them available in a means that hides the complexity of the algorithms that enable these capabilities from the conclusion person.

“The building blocks are already there,” says Srinivasan. “We’re making an attempt to make the technology invisible.”

What affect all these capabilities will have on everything from productiveness to the should hire human assistants remains to be viewed. but the one aspect that is clear is that the way people collaborate in the office is set to drastically radically change.


Cisco Redefines Unified Communications as a carrier | killexams.com Real Questions and Pass4sure dumps

a little over a 12 months ago, I went to a Cisco board assembly. i used to be providing a suggestion to purchase BroadSoft for a sum of about USD $1.9B. within the meeting, Cisco board members combed in the course of the element of my presentation. As you possibly can predict, they requested loads of questions, as a part of our usual due diligence procedure:

  • we are the market chief in commercial enterprise telephony and unified communications! will we deserve to purchase BroadSoft?
  • We might construct a cloud answer of our own! do we deserve to purchase one?
  • I knew that the answers to the questions i was being requested had been all tremendous. yes, we have a commanding share of the on-premises and hosted calling and UC, however the transition to cloud became going on speedy. BroadSoft had a comprehensive and scalable cloud PBX solution. It completely complemented the hosted solution we already had for tremendous organizations. We may have constructed a solution, but what appealed to me had been the remarkable relationships BroadSoft loved with over 600 of the area’s leading provider suppliers. The BroadSoft leadership crew shared our vision for a way, together with our partners, we'd be in a position to at once advance new solutions that would carry enhanced price for our consumers.

    happily, I obtained the help of the Cisco management group to head ahead with the acquisition. considering the fact that February, we’ve been working collectively to determine how foremost to integrate both groups and take our combined options to market.

    today, at Cisco BroadSoft Connections in Miami Florida, we have taken a big step in our journey together. We made our first fundamental cloud calling and UC announcement considering the fact that the acquisition closed. a brand new cloud calling choice, Cisco BroadCloud Calling, is available in the Cisco Collaboration Flex Plan.

    Cisco BroadCloud Calling gives full enterprise calling and PBX features from BroadSoft’s trade-main cloud calling solution. during the Flex Plan, customers should be able to subscribe for some or all of their users. Webex groups is blanketed, presenting an entire collaboration answer with calling, neighborhood messaging, content material sharing and advent, and conferences.

    The solution supports a wide range of Cisco IP phones and comes with the Cisco Calling App – a calling gentle client for laptop and cellular gadgets.

    desire advanced conferences capabilities with that? The Cisco BroadCloud Flex Plan has you lined:

  • Make use of the full vigour of the Webex platform by adding Webex conferences alongside your calling subscription.
  • want your teams to work collectively even more comfortably? Webex Room methods and our new huddle house devices may also be added to your answer.
  • The outcomes? A complete group unified communications and collaboration answer.

    The Cisco BroadCloud Flex Plan might be accessible from provider suppliers. they are going to add their personal direct inward dialing, PSTN calling, emergency dialing functions – and extra – in a single consolidated invoice.

    Cisco BroadCloud Flex Plan is at the start available via six carrier providers in the u.s.. we are able to expand to support world locations throughout 19 countries in 2018, with greater coming via 2019 and past.

    Our partners are excited by using this improved possibility:

    “Orange is delighted to proceed to companion with Cisco within the growing to be mid-market and big business Collaboration market segment. We like the simplicity of the Cisco Collaboration Flex Plan subscription mannequin. It permits us to offer one package that comprises all of the elementary communications parts essential through these organisations. Our shoppers now not wish to cope with the complexity and charges of on-premises know-how, and a lot of are able to circulation their expertise to the cloud. we have an opportunity to aid them via this transition, whereas proposing them with the economic and company advantages of the Cisco cutting edge answer set.” Sam Nchinda, VP Orange company functions.

    “we're extremely joyful to present the international cloud calling performance from Cisco BroadCloud along with the business-identified Webex groups and Webex conferences. This expands our portfolio to accommodate all clients with their transition to the Cloud.” Chris Ludwig, Senior vice chairman of Collaboration, NWN.

    here is a video game-changing announcement for Unified Communications as a service. we've given Webex teams an commercial enterprise-grade cloud PBX and made complete team collaboration equipment convenient to purchase as part of a simple person subscription.

    we are truly excited about this new offer. Our companions adore it, and also you’ll like it too.

    here's the first-part in our method to deliver compelling calling and UC functions from the cloud. be taught more concerning the Cisco BroadCloud Calling answer and skim about the Cisco Collaboration Flex Plan, and watch this space for more bulletins coming in 2019.

    Share:


    Cisco Intros 'Unified Communications On Steroids' With BroadSoft Integration, New Webex equipment | killexams.com Real Questions and Pass4sure dumps

    Cisco techniques is unleashing a "unified communications on steroids" strategy as it pulls together the disparate parts of its UCaaS and collaboration portfolio right into a single answer set and rolls out new items that assist tie the entire thing together.

    Cisco added a cloud phone equipment, and three new collaboration items at its associate Summit adventure in Las Vegas Tuesday, and says the items reveal the enterprise's force to unite product strains into complete, integrated solutions and constant experiences.

    The juiced-up UC offering is based on the mixing of Cisco's BroadSoft enterprise with the leisure of the business's collaboration portfolio. Cisco bought BroadSoft early this yr for roughly $2 billion. The company is making its BroadCloud phone system purchasable with its Webex groups through provider suppliers.

    The addition skill Cisco can offer bundled Webex teams, Webex conferences and BroadSoft cloud calling in a single, unified present this is convenient to sell and simple for consumers to eat and pay for in a single invoice, stated Aruna Ravichandran, Cisco vp of advertising and marketing for collaboration.

    the brand new collaboration products encompass a pocket-sized content material sharing gadget that virtually turns any tv into a Webex reveal; a mini edition of its Room package designed to join groups the usage of small "huddle areas;" and a Webex Board fifty five, additionally designed with small assembly rooms in intellect.

    The lineup is aimed toward the expanding use of huddle rooms amongst enterprise customers, in line with Sri Srinivasan, senior vp and accepted manager, Webex teams, meetings and devices at Cisco. Srinivasan noted there are some 25 million huddle spaces out there now and their numbers are becoming at a 20 p.c annual fee. youngsters, clients say almost half of those small, informal meeting areas have little to no technology and very nearly all those that use them say they are pissed off with them, Srinivasan spoke of.

    "We're attempting to be sure it all talks to each different, and it all works together," referred to Amy Chang, Cisco senior vice chairman of the business's collaboration expertise community. Chang joined Cisco in may when her business, Accompany, turned into received by using Cisco for $270 million.

    "when it comes to an entire collaboration portfolio – the calling, messaging and meetings element – it must be married collectively, and it needs to be clean and seamless," Chang mentioned. "it's going to all work as if we're in the same room, in spite of the fact that we're thousands of miles aside. it truly is the point of collaboration technology."

    traditionally, Cisco hasn't carried out satisfactory to make its collaboration and unified communications portfolio as complete and seamless because it should be within the coming year, Chang mentioned.

    Nathan Coutinho, director of workspace solutions at CDW referred to only Microsoft can compete with Cisco in the collaboration area when it comes to hardware, but these moves via Cisco make its offering more distinctive and greater finished.

    "this is conclusion-to-end," Coutinho spoke of. "I always tell people when they're looking at any variety of huddle room or video conferencing answer to seem at the average structure conclusion-to-conclusion, and [Cisco] has figured it out. you're getting all these business features for in reality any room. it truly is a big deal. When all of it comes collectively it makes a lot of sense. I think we will see an incredible ramp-up."


    642-165 Unified Communications Contact Center Express Implementation (UCCX)

    Study Guide Prepared by Killexams.com Cisco Dumps Experts


    Killexams.com 642-165 Dumps and Real Questions

    100% Real Questions - Exam Pass Guarantee with High Marks - Just Memorize the Answers



    642-165 exam Dumps Source : Unified Communications Contact Center Express Implementation (UCCX)

    Test Code : 642-165
    Test Name : Unified Communications Contact Center Express Implementation (UCCX)
    Vendor Name : Cisco
    Q&A : 174 Real Questions

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    Unified Communications Contact Center Express Implementation (UCCX)

    Pass 4 sure 642-165 dumps | Killexams.com 642-165 real questions | [HOSTED-SITE]

    Amcom Software Achieves Cisco Compatibility Certification With Cisco Solution Program | killexams.com real questions and Pass4sure dumps

    No result found, try new keyword!MINNEAPOLIS--(BUSINESS WIRE)--Amcom Software announced that the latest versions of its Amcom operator console have successfully achieved Cisco compatibility certification with Cisco Unified Communicat...

    Cisco IP Contact Center Express Specialist (CPCC) | killexams.com real questions and Pass4sure dumps

    Related Resources: Books   

    This vendor-specific Certification is Offered By:Cisco SystemsSan Jose, CA USAPhone: 800-553-6387Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Skill Level: Foundation                          Status: Active

    Low Cost: $200 (shortest track)               

    Summary:For individuals who plan, design, implement, and operate the Cisco Unified Contact Center Express (Formerly the Cisco IPCC Express Edition).

    Initial Requirements:You must pass the Unified Communications Contact Center Express Implementation exam ($200). The exam has a 75 minute time limit and consists of 55-65 questions. Training is available but not required.

    Continuing Requirements:Certification is valid for two years. To recertify, you must re-take and pass all exams for this certification. Please note: this includes ALL exams whether refreshed or not. Alternatively, you can pass a current CCIE or CCDE written exam.Achieving or recertifying CCDE or any CCIE automatically extends your active Specialist certification(s) up to the point of expiration of the last certification achieved.

    See all Cisco Certifications

    Vendor's page for this certification


    Comstice Wallboard | killexams.com real questions and Pass4sure dumps

    Comstice Wallboard app aims to help agents, supervisors and contact center managers to get the full visibility of the daily operations of their contact center environment.

    Comstice Wallboard app works alongside with Comstice Wallboard Server application or standalone in demo-mode.

    It retrieves the real-time and daily historical data from Cisco Unified Contact Center Enterprise (UCCE) and Cisco Unified Contact Center Express (UCCX) platforms via Comstice Wallboard server. It collects information about the call statistics, real-time call data, agent states and team voicemail. Wallboard app connects to the server securely over the Internet using HTTP/HTTPS and updates its views with the latest information every 5 seconds.

    Comstice is a Cisco Solution Partner specalizing unified communications and customer collaboration fields.



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