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6402 - Avaya IP Office Implementation - Dump Information

Vendor : Avaya
Exam Code : 6402
Exam Name : Avaya IP Office Implementation
Questions and Answers : 63 Q & A
Updated On : December 10, 2018
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6402 Avaya IP Office Implementation

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6402 exam Dumps Source : Avaya IP Office Implementation

Test Code : 6402
Test Name : Avaya IP Office Implementation
Vendor Name : Avaya
Q&A : 63 Real Questions

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Avaya Avaya IP Office Implementation

Avaya supplies Contact core as a provider for Midmarket With Google | killexams.com Real Questions and Pass4sure dumps

ORLANDO, FL--(Marketwired - Mar 17, 2015) - commercial enterprise connect conference

  • flexible subscription carrier from Avaya promises trade-main Avaya IP office™ contact center know-how to midmarket agencies through the simplicity and reliability of the Google Cloud Platform
  • complete SaaS solution offers, and helps to relaxed, an easy and scalable basis for "anywhere-every time" customer engagement
  • Contact core operations are moving abruptly into the cloud, as a becoming variety of businesses embrace the flexibility and ease of service subscription models. To help valued clientele in this transition, Avaya these days introduced an entire contact center cloud-based solution that grants IP workplace customer engagement know-how as a subscription carrier powered with the aid of Google Cloud Platform. client Engagement OnAvaya™ Powered by way of Google Cloud Platform contains a subscription-primarily based license and the consumer Engagement OnAvaya software. users have the option to easily provision a Chrome gadget and a headset for fast and low cost contact center implementation.

    Avaya plans to make the answer obtainable in Spring 2015 in the U.S. to licensed Avaya and Google company partners and Google for Work companions approved by using Avaya.

    "Avaya is bringing its consumer engagement know-how management to midmarket businesses with an easy-to-use subscription service," pointed out Joe Manuele, senior vp and general manager, world cloud services, Avaya. "through the vigor of Google Cloud Platform, Avaya is proposing an easy and scalable foundation that enables valued clientele and companions to deploy contact facilities sooner, and brokers to work from anywhere." 

    WATCH: Joe Manuele talks concerning the many business benefits, together with simplicity, safety and scalability, of client Engagement OnAvaya Powered via Google Cloud Platform.

    in response to Frost and Sullivan, the cloud contact core market is starting to be at just about twice the fee of premises-based mostly contact center programs (11.6-p.c versus 6.1-percent).1 With greater IT departments attempting to find deployment option and simplicity, and extra businesses taking talents of the flexibleness of far off and residential-primarily based agents, consumer Engagement OnAvaya Powered by way of Google Cloud Platform can aid companies recognise the vision of anytime, anywhere consumer provider.

    consumer Engagement OnAvaya Powered through Google Cloud Platform extends price to those in the hunt for hosted fashions and the essential set-up of latest brokers and supervisors in any vicinity. The service with no trouble scales up to manipulate height or seasonal calls for. furthermore, it helps enterprise continuity and far flung agent recommendations. consumer carrier representatives might be able to entry the consumer Engagement OnAvaya agent and supervisor pcs with a Google Chrome gadget and talk through a WebRTC-enabled interface and headset. The cloud service answer eliminates the need to maintain premises-based mostly contact middle infrastructure or to download thick clients on individual agent endpoints, that may provide large administration efficiencies and a tremendously not pricey means for quickly entry to a full suite of applied sciences mandatory for precise-time responsiveness to customers.

    Avaya gives a full suite of OnAvaya group and client engagement applied sciences for simplified integration into partner cloud delivery fashions. OnAvaya technology provides bendy, in your price range communications to join personnel, give better provider to consumers, increase productivity, and grow your enterprise.

    study: Craig Lynar, director of phase advertising for Avaya, provides aspect on customer interact OnAvaya Powered via Google Cloud Platform

    one of the crucial first partners to pilot and present customer Engagement OnAvaya Powered by means of Google Cloud Platform is Lakewood, OH.-based mostly, Onix Networking -- an award-profitable Premier Google for Work technology associate.

    "We continue to look our shoppers transitioning to cloud-based mostly offerings to velocity the implementation of business-critical consumer engagement capabilities," stated Tony Bianco, president of Onix's Cloud Computing division. "This present from Avaya, working with Google, eliminates installing complexity and offers us with entry to the industry's leading contact middle software as a cloud provider. We count on that consumers in lots of industries may be very excited about this product providing."

    Vegas.com, an online commute agency, provides its workplace-primarily based and remote name center brokers with consumer Engagement OnAvaya Powered by Google Cloud Platform to offer valued clientele full-scale Vegas vacation programs, including air, lodge, suggests, outings and excursions.

    "Vegas.com has all the time pushed the envelope and been an early adopter of cutting edge know-how," referred to Dustin Robertson, chief advertising officer, Vegas.com. "we're constantly shape-moving with a view to provide the superior client experience. client Engagement OnAvaya Powered by means of Google Cloud Platform permits us to continue to deliver top class service and guide from anyplace at any time."

    About Avaya Avaya is a number one provider of options that allow client and group engagement throughout distinctive channels and instruments for superior consumer event, expanded productiveness and enhanced financial performance. Its world-class contact center and unified communications applied sciences and functions can be found in a wide variety of flexible on-premises and cloud deployment options that seamlessly combine with non-Avaya applications. The Avaya Engagement ambiance allows for third parties to create and customize company functions for competitive competencies. Avaya's textile-based networking solutions help simplify and accelerate the deployment of business crucial applications and functions. For greater information please consult with www.avaya.com.

    certain statements contained in this press unlock can be forward-searching statements. These statements could be recognized by way of ahead-looking terminology such as "expect," "consider," "proceed," "may," "estimate," "are expecting," "intend," "may also," "could," "plan," "advantage," "predict," "should still" or "will" or other an identical terminology. we have based mostly these ahead-searching statements on our existing expectations, assumptions, estimates and projections. while we believe these are reasonably priced, such forward searching statements involve familiar and unknown risks and uncertainties, lots of which are past our handle. These and other vital components can cause our exact outcomes to vary materially from any future effects expressed or implied by way of these forward-looking statements. For a listing and outline of such risks and uncertainties, please check with Avaya's filings with the SEC that can be found at www.sec.gov. Avaya disclaims any intention or duty to update or revise any ahead-looking statements.

    All emblems identified by way of ®, TM, or SM are registered marks, emblems, and repair marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners

    observe Avaya on Twitter, facebook, YouTube, LinkedIn, Flickr, and the Avaya connected weblog.

    1 Frost & Sullivan record: Cloud Contact center Market trends: circulate from top-quality-of-Breed to Suites


    TeleTech technology Introduces Avaya IP office Cloud present | killexams.com Real Questions and Pass4sure dumps

    TMCNet: TeleTech Technology Introduces Avaya IP Office Cloud Offer

    DENVER, June 7, 2016 /PRNewswire/ -- TeleTech Holdings, Inc. (NASDAQ: TTEC), a number one company of customer event, engagement and growth options, today announced that TeleTech expertise has prolonged its commercial enterprise Avaya cloud apply to mid-market customers with a brand new cloud offering developed on Avaya's IP office™ Platform.

    TeleTech can now present shoppers the virtualized capabilities of each the Avaya IP office Platform and the Avaya charisma® Platform to convey Avaya's business-main contact middle (CC) and Unified Communications (UC) capabilities for small to mid-sized organizations (SMBs) and high-conclusion firms alike. 

    As one of the most first Avaya certified partners to deploy the Avaya aura Platform in a cloud start mannequin, TeleTech know-how utilized over four years of cloud experience and over 20 years of crew and customer engagement event from Avaya  to strengthen an enterprise-grade, tremendously scalable and redundant Avaya IP workplace-primarily based cloud contact core and UC solution.

    "Avaya is a market chief involved middle and UC solutions and we've been featuring actual cloud contact core and UC solutions to the market for many years," observed Jack Denault, SVP, know-how earnings and Alliances, TeleTech. "Introducing an IP workplace cloud answer to complement TeleTech's existing Avaya aura cloud follow enables us to without problems meet the wants of the mid-market contact middle or UC purchaser. This makes us uniquely qualified to carry the complete breadth of Avaya's CC and UC cloud options to market these days in line with the transforming into demand for these Avaya offerings."   

    TeleTech's SMB purchasers can decide upon a contact center and/or UC answer in keeping with their latest business wants. Key facets of the Avaya IP workplace cloud contact center answer consist of:

  • Omnichannel (chat, electronic mail, web)
  • Browser-based mostly Agent laptop
  • home windows Agent computing device (French, Spanish, German)
  • talents-primarily based routing
  • name recording
  • customized reporting
  • comfortable far flung Agent
  • "because the channel continues to play an important role in assisting corporations migrate to the cloud, TeleTech is uniquely placed to serve each enterprise and mid-market customers on this journey through cloud-primarily based Avaya aura and Avaya IP office structures," talked about Morag Lucey, chief advertising officer at Avaya. "The TeleTech mid-market Cloud present Powered by means of Avaya is a highly strategic solution for our mutual channel companions and valued clientele."

    For extra information about TeleTech technology's cloud offering Powered by using Avaya IP office, consult with TeleTechTechnology.com/cloud.

    ABOUT TELETECH TECHNOLOGYTeleTech expertise is a pioneer amongst North American partners in offering cloud and on-premises contact core options powered with the aid of Avaya and Cisco. As a leading accomplice within the design and delivery of client adventure expertise solutions, it makes a speciality of helping corporations throughout the globe deliver sooner, smarter and greater agile customer interactions. TeleTech expertise is a identified Platinum Avaya connect accomplice and Cisco Gold accomplice. additionally, it has earned a four.6/5.0 typical client delight rating and four.8/5.0 implementation pride ranking, making it one of the vital optimum ranked Avaya and Cisco business companions. For greater assistance, visit teletech.com/what-we-do/expertise.

    ABOUT TELETECHTeleTech is a number one global company of client journey, engagement and growth options. based in 1982, the company helps its purchasers acquire, continue and grow profitable customer relationships. the use of client-centric strategy, know-how, processes and operations, TeleTech partners with company leadership across advertising, earnings and consumer care to design and convey a simple, greater human customer journey throughout every interplay channel. Servicing over eighty countries, TeleTech's forty three,000 employees are living by means of a group of consumer-concentrated values that ebook relationships with valued clientele, their customers, and each different. To be taught extra about how TeleTech is bringing humanity to the client journey, talk over with TeleTech.com.

    Investor Contact

    Media Contact

    Paul Miller

    Elizabeth Grice

    303.397.8641

    303.397.8507

    emblem - http://pictures.prnewswire.com/prnh/20140717/127860

    To view the customary version on PR Newswire, consult with:http://www.prnewswire.com/information-releases/teletech-know-how-introduces-avaya-ip-office-cloud-offer-300280395.html

    source TeleTech Holdings, Inc.

    [ Back To SIP Trunking Home's Homepage ]


    Integrations further Calabrio's reach inside Avaya market | killexams.com Real Questions and Pass4sure dumps

    February 20, 2015 09:06 ET | supply: Calabrio

    MINNEAPOLIS, Feb. 20, 2015 (GLOBE NEWSWIRE) -- by way of PRWEB - Calabrio, a leading provider of contact center team of workers optimization (WFO) and analytics software, has further accelerated into the Avaya industry through directly integrating its utility with the Avaya IP office™ (PBX) platform and Avaya air of mystery Contact center opt for (ACD).

    "This newest integration is decent information for the Avaya community and companions who resell Avaya machine to midsized groups, which frequently struggle to deliver multichannel client care with technologies built for greater companies," said Calabrio President and Chief government Officer Tom Goodmanson.

    "Avaya customers who use the IP office™ platform now can effortlessly and seamlessly entry Calabrio's personnel Optimization functions, together with call Recording & high-quality management, body of workers administration (WFM) and Analytics (CAS), which present instant alternatives for improving contact core effectiveness through comparison and training," he brought.

    Calabrio's direct integration with the Avaya charisma Contact core and IP workplace adds to an expanding list of attainable Calabrio ONE integrations, including the Avaya aura name middle Elite on the Communications manager platform and the Avaya air of secrecy Contact center (ACCC) and Communications Server 1000 platform.

    "We remain committed to the Avaya neighborhood and the thought of customer alternative, both when it comes to hardware and software functions," brought Goodmanson.

    Calabrio is a gold member of the Avaya DevConnect application and has been a part of the Avaya application seeing that 2008. The Avaya DevConnect program allows corporations to confidently add gold standard-in-classification capabilities to their community, speed deployment of new purposes and reduce each network complexity and implementation prices.

    About Calabrio, Inc.

    Calabrio can provide personnel optimization (WFO) and analytics options that elevate the client journey and force strategic enterprise increase. The business's integrated Calabrio ONE® utility suite--together with name recording, great administration, team of workers management and analytics solutions--empowers contact facilities of all sizes to optimize agent efficiency and liberate the statistics that offers genuine insight into the voice of the client.

    With more than 4,000 purchasers global, Calabrio solutions are constructed on an intuitive, web-based structure that positions and speeds up the contact middle as an epicenter for customer insight. A pioneer in its business for more than two many years, Calabrio has been named a "Visionary" for three consecutive years by way of Gartner in its Magic Quadrant for consumer Engagement center group of workers Optimization (2012-2014)*. The enterprise also is a member of the Cisco Developer community (CDN), and a gold member of the Avaya DevConnect application.

    locate information and tips at http://www.calabrio.com

    comply with @calabrio on Twitter.

    Calabrio, Calabrio ONE and the Calabrio logo are registered logos or logos of Calabrio, Inc. All different emblems mentioned during this doc are the property of their respective owners.

    *Gartner, Inc. "Magic Quadrant for consumer Engagement core team of workers Optimization" by using Jim Davies, November 12, 2014. Gartner doesn't recommend any seller, product or provider depicted in its research publications, and doesn't suggest know-how clients to select most effective these providers with the maximum ratings. Gartner analysis publications consist of the opinions of Gartner's research organization and will no longer be construed as statements of truth. Gartner disclaims all warranties, expressed or implied, with recognize to this research, including any warranties of merchantability or fitness for a specific aim.

    this article was firstly disbursed on PRWeb. For the long-established edition including any supplementary pictures or video, consult with http://www.prweb.com/releases/2015/02/prweb12531511.htm

    Haberman for Calabrio Tim Nelson +1 612-436-5543

    6402 Avaya IP Office Implementation

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    6402 exam Dumps Source : Avaya IP Office Implementation

    Test Code : 6402
    Test Name : Avaya IP Office Implementation
    Vendor Name : Avaya
    Q&A : 63 Real Questions

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    Avaya IP Office Implementation

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    Global Knowledge Students Master Avaya IP Office 7.0 in Two New Courses | killexams.com real questions and Pass4sure dumps

    CARY, N.C.--(BUSINESS WIRE)--Global Knowledge today announced the availability of two new Avaya IP Office 7.0 courses in which students will learn to install, administer, manage, and troubleshoot Avaya IP Office systems.

    In the Avaya IP Office Implementation Workshop, students will learn to install, administer, and manage the implementation of an Avaya IP Office system. They will practice installing and configuring the IP Office system and using the Avaya IP Office 7.0 applications.

    In five days, students will learn to install and configure VoIP endpoints, establish security settings, and configure Small Community Networking, VoiceMail Pro, hunt groups, and SIP terminals and connections. They will learn to work with Avaya IP Office system components, including the IP Office 500 control unit, IP Office Manager, System Status Application, and SysMonitor. Students will also learn to customize network connections and Avaya IP Office 7.0 applications.

    In the Avaya IP Office Advanced Applications and Troubleshooting Workshop, a follow-on to basic Avaya IP Office 7.0 implementation training, students will use Avaya IP Office VoiceMail Pro to manage advanced call flows, covering topics such as Campaign Manager, database actions, Text-to-Speech, Contact Store, Customer Call Reporter, and VoiceMail Pro in a Small Community Network.

    In the five-day workshop, students will learn to configure and use VoiceMail Pro web services, install and configure one-X Portal server, and use diagnostic tools to troubleshoot common installation issues. They will also learn about the most common call scenarios and their affect on alarm functions and real-time and historical information.

    The new Avaya IP Office 7.0 courses are available in classrooms and as private on-site courses that can be tailored to the needs of your organization. Learn more about the new courses and explore the comprehensive Avaya curriculum available from Global Knowledge at www.globalknowledge.com.

    About Global Knowledge

    Global Knowledge is the worldwide leader in IT and business skills training, with more than 1,200 courses that span foundational and specialized training and certifications. Our core training is focused on Cisco, Microsoft, Avaya, VMware, Red Hat, business process improvement, and leadership development. We deliver via training centers, private facilities, and the Internet, enabling our customers to choose when, where, and how they want to receive training programs and learning services.

    Founded in 1995, Global Knowledge employs more than 1,300 people worldwide and is headquartered in Cary, N.C. The company is owned by New York-based investment firm Welsh, Carson, Anderson, and Stowe. Learn more at www.globalknowledge.com.


    Financial Services Companies Select Avaya IP Office to Speed Collaboration, Enhance Customer Service | killexams.com real questions and Pass4sure dumps

    BASKING RIDGE, NJ--(Marketwire -08/08/12)-

  • Three financial services firms -- AmeriMerchant, Fuoco Group and RootWorks -- stay connected to customers and colleagues with Avaya unified communications
  • In communications planning, majority of financial services companies (46%) rate mobility as their highest priority(1)
  • More professional services firms are choosing Avaya IP Office to stay connected, including a growing number of financial services companies that are experiencing transformative changes in their industry. By adopting Avaya IP Office -- the company's unified communications solution for small and mid-size enterprises (SME) -- financial services companies can enhance collaboration, mobility and customer service across their company, and turn communications into a secure, strategic business asset.

    Three financial services companies that have chosen Avaya IP Office to improve their communications are AmeriMerchant, a merchant cash advance company, Fuoco Group, an accounting and advisory firm, and RootWorks, a consulting company dedicated to helping accounting practices succeed. Each company is sharing details of their experiences:

    AmeriMerchant Speeds Customer Service to Stay Ahead of CompetitorsAmeriMerchant -- a NYC-based business working capital company with 100+ employees -- is in a time-sensitive industry, serving businesses ranging from restaurants to retail stores. These companies rely on AmeriMerchant's financing services to keep business flowing, which requires highly-reliable communications and the ability to get customers routed to the right person quickly to get the information they need.

    To achieve this, AmeriMerchant chose Avaya IP Office. According to Andrew Altschuler, vice president, business development for AmeriMerchant, IP Office's advanced contact center capabilities enable customer calls to get answered quickly, and on the first try. This helps AmeriMerchant achieve their goal of eliminating missed or mis-routed calls, which can lead to lost sales -- something Altschuler no longer needs to worry about with Avaya IP Office in his business.

    Avaya IP Office also helps AmeriMerchant improve customer service through salesperson training, enabling supervisors to view customer call statistics, listen on calls, and then provide tips or help struggling workers. Through nightly reports, supervisors can see if production is up or down, and improve customer service as needed.DJJ Technologies was the Avaya Business Partner for AmeriMerchant's implementation.

    Fuoco Group Accountants Count on Avaya Connectivity When Fuoco Group, based in New York, sought a solution to keep accountants across multiple locations in close collaboration, they turned to Avaya so that their 85 employees across four locations remained in communications -- a critical factor during the busy tax season. To achieve this, they brought in Avaya IP Office, which simplified their approach to communications, while upgrading their capabilities.

    According to Joseph Manzelli, director of operations, Fuoco Group, Avaya IP Office was quick to implement, and he could easily manage it by himself. This was in contrast to their last system from another vendor, which according to Manzelli, was a "fiasco" that took six months to implement. Additionally, Avaya IP Office meets Fuoco Group's key goal, which is to keep employees accessible at all times. Among Manzelli's favorite capabilities: keeping employees connected by extending business calls to their mobile phones, and incorporating functions like presence that not only show availability, but enable automatic "call-backs" to callers once employees are off the phone.Manhattan Business Systems was the Avaya Business Partner for Fuoco Group's implementation.

    Mobility Tools Keep RootWorks in Close Contact with ClientsFor Darren Root, CEO of consulting and accounting services company RootWorks, advanced communications is essential for overseeing multiple businesses while on the road or in remote locations. In addition to helping accounting firms succeed with his guidance, the Root manages CPA practice Root and Associates, and also serves as executive editor of CPA Practice Advisor Magazine. To remain accessible -- and manage it all effectively -- RootWorks' CEO chose Avaya IP Office.

    Root' s multiple responsibilities and busy travel schedule require him to have constant connectivity, since his clients remain demanding whether he is teaching a class, at his firm or at the airport. Both Root and his employees get help from Avaya IP Office's softphone application, which includes videoconferencing capabilities that let employees stay in touch visually with customers while mobile. Root plans to enhance mobility with the IP Office app for iPhone devices, enabling him to see presence of staff members, and have a wide range of conferencing capabilities (including the ability to quickly add, drop or mute contacts) at his fingertips.G3 Technologies and Forth Phaze were the Avaya Business Partners for RootWorks' implementation.

    Story Continues

    For more information on Avaya IP Office, visit here:

    Quotes:"In our business, it's important to get someone on the line immediately. For instance, if our underwriter misses a call, or a customer seeking information on a product gets sent to the wrong person, we can lose the sale. Fortunately, we have Avaya IP Office, which delivers results. We've seen up to a 25% productivity increase through improved call response times, call volumes and sales tied to better call management."-- Andrew Altschuler, vice president, business development for AmeriMerchant

    "We deal with many demanding clients -- from real estate to healthcare companies. This requires 24/7 access and service, and Avaya IP Office recognizes this by making communications across all our offices a pleasure, while giving our accountants the tools needed to stay in touch."-- Joseph Manzelli, director of operations, Fuoco Group

    "I used to see larger companies with these advanced capabilities, and now with Avaya IP Office, we have all those capabilities too -- plus more. We also get the added benefit of a cost-effective system that is easy to manage by yourself. Unified Communications and mobility are very important for a small business like ours to have, and fortunately we have it with IP Office."-- Darren Root, CEO of RootWorks

    Research:In a study of Networks & Telecom decision-makers, when asked which initiatives were likely to be your firm's top priority, the majority of financial services vertical respondents (46%) said mobility support for employees, customers or business partners was a 'high priority over the next 12 mos. This rated highest amongst all priorities. (Forrsights Networks & Telecommunications Survey, 2012 Q1, Forrester Research, Inc., 2012)

    About AvayaAvaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world. For more information please visit www.avaya.com.

    Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov/. Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

    (1) (Source: Forrsights Networks & Telecommunications Survey, 2012 Q1, Forrester Research, Inc., 2012)


    Groupo Transcoma Restructures and Unifies Communications with the Avaya IP Office Platform | killexams.com real questions and Pass4sure dumps

    Global maritime services company modernizing communications in offices throughout Spain, Europe and North Africa

    BARCELONA, SPAIN --(Marketwired - January 03, 2017) - Avaya today announced that Groupo Transcoma, one of the most powerful and solid holding companies in domestic and international commerce, is modernizing and unifying communications with a new solution from Avaya.

    As a key part of its global implementation strategy, the maritime services company is moving beyond the limited functionality of its hardware-based switchboards to the streamlined, software-based Avaya IP Office platform. The Avaya solution is already deployed at Groupo Transcoma's Barcelona headquarters and in will ultimately connect 26 offices throughout Spain, Europe and North Africa.

    Groupo Transcoma's new communications platform will enable the company to reduce administration, operating and maintenance costs. Smart routing will take advantage of the lowest cost route to connect calls across the company's offices. Calls can be seamlessly forwarded between any office without incurring additional network costs.

    As befitting a maritime transportation company, employees will have greater mobility as their cellphones and smart devices can now become extensions on the Avaya IP Office platform, making them accessible through their company number regardless of whether they're in the office, traveling or working remotely.

    As Groupo Transcoma adds new offices and employees, the Avaya platform simply scales to make room without complicated upgrades and configuration requirements.

    Learn more about Groupo Transcoma's communications transformation with the Avaya IP Office Platform here.

    "We were paying very high maintenance and administration costs due to having so many offices. The obsolete terminals are being replaced without the need for hardware. We are noticing cost savings because we do not have to invest in new switchboards but can connect the smallest locations to the central switchboard via the VPN. The idea is to have only three switchboards that unify all offices."

    Giles Antonio, organization and systems director, Groupo Transcoma

    About Grupo Transcoma

    Grupo Transcoma's origins date back to 1810, when Agencia Marítima Daniel Ripol y Cía was established in Barcelona, performing shipping activities. In 1940, it adopted the trading name Transcoma. In 1969, Transcoma intensified its expansion into the management of customs, freight forwarding and logistics activities. As a result, Grupo Transcoma was formed, a family organization with 100% national capital. For more information: www.grupotranscoma.com

    About Avaya

    Avaya enables the mission critical, real-time communication applications of the world's most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications with integrated, secure networking- offered on premises, in the cloud, or a hybrid. Today's digital world requires some form of communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

    Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

    Follow Avaya on Twitter, Facebook, YouTube, LinkedIn and the Avaya Connected Blog.



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    Avaya 6402 Exam (Avaya IP Office Implementation) Detailed Information



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