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3203-1 exam Dumps Source : Avaya Aura Messaging Implementation and(R) Maintenance
Test Code : 3203-1
Test Name : Avaya Aura Messaging Implementation and(R) Maintenance
Vendor Name : Avaya
Q&A : 69 Real Questions
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Avaya is now making it effortless for firms and midmarket customers to integrate collaboration and conversation functions into their enterprise purposes. The newly introduced Avaya charisma Collaboration environment, a utility platform for organizations and builders, will eliminate the complexities associated with including social, cell or cloud-primarily based capabilities into vital purposes.
The Santa Clara, Calif.-primarily based seller also announced its newly virtualized version 9.0 IP workplace to support small- and medium-sized groups scale to attain greater clients at extra locations, in addition to its new commercial enterprise messaging service, which improves worker SMS communications with the aid of enabling one-phone number communications by the use of textual content messaging on any cellular machine or computer.Avaya air of mystery Collaboration atmosphere: permitting developers to unify communications
The Avaya air of secrecy Collaboration environment, a brand new programming middleware that sits on true of the Avaya charisma platform, will allow Avaya clients to add points -- reminiscent of voice and video -- into company applications. builders can use the ambiance to embed collaboration, communications and make contact with middle capabilities into any software or sequence of functions to lengthen the functionality of enterprise applications, observed Mark Monday, vice president and established manager of collaboration systems for Avaya. The middleware additionally eliminates the want for builders to have really expert communications skills previous to building any functions.
"The Avaya collaboration ambiance opens up opportunities for third-celebration developers, but additionally commercial enterprise shoppers -- they're those who are basically attracted to writing their own apps," Monday stated. Avaya is practising what they preach, and should even be the use of the air of secrecy Collaboration ambiance to write down its personal purposes going ahead, Monday noted.
Avaya up to date its IP office software, version 9.0, doubling the number of users it supports to 2,000 disbursed across as many as 32 workplaces. Avaya is additionally offering the platform as a digital utility product, releasing organizations from investing in Avaya's proprietary hardware, Monday stated.
colossal organizations can installation IP office 9.0 in smaller branch places of work and manage it in the course of the flagship aura platform. "Avaya air of secrecy clients can now set up [the software] into branches the usage of IP workplace, which gives valued clientele with a within your budget deployment model that can be centrally managed via aura," Monday noted. "IP workplace is first-rate for a small department place the place there could be much less want for redundancy and lesser performance needs than headquarters."
IP workplace fills a gap for many businesses, observed Michael Brandenburg, industry analyst at San Antonio-primarily based Frost and Sullivan Inc. "or not it's an excellent fit for branches which are too big for old versions of IP office, however still not massive ample for air of mystery," he talked about.
cell Signaling know-how Inc., a Danvers, Mass.-based biotech enterprise, has been the usage of Avaya IP workplace at three of its 5 places spread during the U.S. and Europe. as the business rolls IP office out to its final two websites, IP office 9.0 will even be deployed, observed Carlos del Castillo, supervisor of IT Infrastructure for telephone Signaling know-how.
cellphone Signaling presently uses IP office in its call center, nevertheless it hopes for extra seamless collaboration among its global websites and more desirable catastrophe restoration capabilities with version 9.0. "Being in a position to virtualize IP workplace potential we can have a backup of our main device, so if anything were to happen, we are able to promptly circulation to the virtualized backup," del Castillo mentioned.
The company's scientists who're doing antibodies research are now answering technical support calls routed during the call center. With IP office 9.0 they can be able to take calls on the gadget of their determining from any region, he referred to. "The scientists are at all times within the lab, no longer at desks, and wish wireless devices to speak with purchasers with no need to run back and forth or carry varied items of device."Avaya comprises textual content messaging within the enterprise Collaboration ambiance
Avaya additionally added its Avaya Messaging carrier (AMS), a cloud-primarily based, pay-per-consumer messaging service that extends the equal one-mobilephone number performance for numerous contraptions that organisations are used to for phone calls, to texting. "just like users shouldn't have to provide out their very own telephone numbers anymore for enterprise calls, now they might not have to for texting, both. The provider brings an enterprise flare to texting," Avaya's Monday spoke of.
text messages can also be acquired on tablets and pcs, moreover Apple, Android and home windows smartphones. The carrier also attaches business protection functionality to text messaging, reminiscent of archiving.
"In a wonderfully deployed UC [unified communications] atmosphere, clients have an office number that can ring to their cellphone or computer, but when someone favorite textual content messaging as a mode of communique, they'd should supply out their own quantity," Frost and Sullivan's Brandenburg stated. "The service fills a spot that no person really recognized existed."
let us know what you consider about the story; email: Gina Narcisi, news author and comply with @GeeNarcisi on Twitter.
assistance know-how featuressummary: Avaya air of secrecy Voicemail issuePOSTED ON: 07/26/2012 REPORTER: Ward I Takamiya (ward) birth TIME: Jul 26 09:00 AM conclusion TIME: Aug 03 12:04 PM DESCRIPTION: When calling in to the charisma Voicemail gadget, users are getting a fast busy signal. Hawaian Telecom and Avaya engineers are checking.we are working to restoration provider and should post updates as greater tips becomes obtainable. replace: 08/03/2012 12:04 PM: We have not experienced any concerns after the utility patch become put in so this ticket is being closed. 07/31/2012 08:09 AM: Avaya and Hawaiian Tel engineers have put in software on the voicemail server to unravel the situation. we will proceed to computer screen the gadget. 07/27/2012 03:25 PM: Avaya and Hawaiian Telcom engineers will continue to computer screen the system over the weekend and mitigate any considerations. we are able to meet with them on Monday morning to focus on subsequent steps. 07/27/2012 12:forty one PM: Avaya engineers put in additional equipment and applied a repair. Avaya and Hawaiian Tel engineers proceed to monitor the equipment to identify and mitigate any further issues. 07/26/2012 03:24 PM: After assembly with Avaya and Hawaiian Tel, it was determined that we'd agenda a maintenance window for the Avaya aura Messaging application ranging from 5:00 p.m. The outage will take 8 - 12 hours to complete. 07/26/2012 01:fifty three PM: As of 1:30 p.m. the concern reappeared. Avaya and Hawaiian Tel are working to repair the issue. we will be assembly with them shortly to examine next steps. 07/26/2012 eleven:26 AM: carrier become restored around 10:forty p.m. we will continue to monitor and post any updates.
October 19, 2017
The Avaya air of mystery Communications supervisor unified communications portfolio is now a FedRAMP licensed answer. It has an Authority to operate on the average degree.
FedRAMP stands for Federal possibility and Authorization administration software. Avaya explains that it “provides a standardized approach to security assessment, authorization, and continual monitoring for cloud products and functions.”
Avaya government solutions turned into in a position to achieve this designation via its partnership with Collab9. That company is a FedRAMP approved UC as a provider company. It offers UCaaS solutions that meet state and federal govt security requirements.
"FedRAMP authorization for Avaya's UCaaS via our Collab9 partnership presents the better of each worlds," talked about Jerry Dotson, vice chairman, Avaya govt solutions. "government corporations now have access to numerous scalable enterprise-grade UC carrier capabilities from a depended on executive IT leader, all on a fixed can charge per person basis. Avaya government solutions presents a hybrid of alternatives tailor-made to the needs and mission targets of any agency and in so doing, improves chance management, eliminates technical debt, reduces aid consumption and most importantly, raises productivity. we now have made a significant investment in efforts to give our customers with a seamless, transparent and immediate transition to the cloud, which we trust will provide a plenty lower complete cost of possession while proposing a future-proof service offering."
The Avaya aura Communications manager gives client contact, messaging, video, and voice points as a single kit. it might effortlessly and at all times guide UC in multilocation environments. And it adapts to analog, digital, H.323. and SIP environments.
Avaya lately launched The cell commercial enterprise: 2017 Unified Communications record. It says that 81 % of corporations are planning to movement to a more advanced communications environment. And it suggests 44 percent of organizations might generate $13,000 to $26,000 price of additional productiveness per worker per yr the use of such solutions.
Edited by using Mandi Nowitz
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8x8 Launches Virtual Office Solo: Cloud communications and computing solutions provider 8x8, Inc. announced the launch and immediate availability of its new 8x8 Virtual Office Solo service, a groundbreaking, all-in-one, business VoIP (Voice over Internet Protocol) telephone and unified cloud communications solution designed specifically to meet the needs of single-person businesses.
BT Rolls out Microsoft Lync Across Asia-Pacific: BT announced availability in Asia-Pacific of its converged communications platform, BT Onevoice, with Microsoft Lync (Office Communications Server 2010). By combining BT's global voice and video services with Microsoft Lync, business customers based in Asia-Pacific will benefit from an innovative suite of collaboration tools that delivers advanced capabilities, significant cost savings and operational efficiencies.
Mitel Narrows Market Focus and Restructures: Unified communications vendor, Mitel, is to concentrate its R&D on technologies for the mid-market (100-2500 users), create a single organization for all sales outside North America and restructure itself into three product/service divisions.Wipro Unveils Lab in Bellevue to Test Unified Communications Solutions: Wipro Technologies, the Global Consulting, System Integration and Outsourcing business of Wipro Limited, unveiled a state-of-the-art testing facility in Bellevue, Wash., to provide Microsoft Lync Server 2010 qualification testing services for unified communication products. Wipro's testing facility will provide faster time to market to companies developing telephony infrastructure solutions on Microsoft's Unified Communication platforms.
Office-LinX 8.1 by esnatech Provides Support for Cloud-based Unified Messaging: Esna Technologies Inc. (esnatech), a leader in enterprise unified communications, released version 8.1 of Office-LinX. The award-winning unified communications platform allows enterprises to integrate unified communications with cloud-based technologies such as Google Apps, VMware, Zimbra and Microsoft BPOS.
Ingate Systems Now Compliant with Avaya Solutions: Ingate Systems, a leading provider of Enterprise Session Border Controllers (E-SBCs) that enable SIP communications such as SIP trunking and unified communications beyond the protected enterprise network, announced that its Ingate SIParator and SIP Trunking software module are compliant with Avaya AURA Session Manager 6.1 and Avaya Communication Manager 6.0.1.
Cleartronic Announces Changes in Its Business Plan: Cleartronic, Inc., announced that the company has revised its business plan and will be announcing major corporate changes over the next several months. "We have been in stealth mode for some time preparing for a re-launch of the company," said Larry Reid, president and CEO. "Our subsidiary VoiceInterop has begun to show significant growth. We have realigned that business to focus on the high growth areas within our market of Unified Communications," Reid continued.
AudioCodes Enterprise SBCs and Broadvox SIP Trunking in Microsoft Lync Environments: Broadvox, an VoIP telephony industry pioneer since 2001 and leader in SIP Trunking, announced that it has selected the AudioCodes Median 1000 Enterprise Session Border Controller for GO! SIP Trunking deployments at customer premises that have the Microsoft Lync Server 2010 and Microsoft Office Communication Server R2.
RIM Announces Multi-platform BlackBerry Enterprise Solution for Smartphones and Tablets: Research In Motion (RIM) is announcing plans for a multi-platform BlackBerry Enterprise Solution for managing and securing mobile devices for enterprises and government organizations. The solution will make available the market-leading management, security and controls of BlackBerry Enterprise Server and BlackBerry Enterprise Server Express for BlackBerry devices plus, through RIM's pending acquisition of ubitexx (creator of the ubi-Suite device management solution), the solution is expected to incorporate secure device management for Android- and iOS-based devices and tablets, all managed from a single Web-based console.
One of the lessons I’ve been trying to teach my kids is that nothing in this life comes free. Parental rewards must be earned (via good grades, behavior, etc.), yes. But everything in life comes with a price. Which is why ‘free’ games on the iPad also come with constant annoying ads for paid upgrades. Or why the true cost of that Samsung Galaxy smartphone they see on TV isn’t its $199 price, but the resulting $1,000 annual phone and data plan. Etc.
At its Lync Conference 2013 this week, Microsoft made some big announcements about where it plans to go in Unified Communications. The most important was that the Lync and Skype products will slowly be merged together, starting with the ability by this June for corporate workers running Lync to directly call someone running the free Skype client. Microsoft also announced new voice, video and mobile capabilities for Lync.
Unlike some UC players that have gone on a major offensive against Microsoft, we aren’t troubled by this boost to Lync. Not everyone knows this, but Avaya offers a Lync plug-in called Avaya Client Applications for Microsoft Lync. This enables Lync users to connect to an Avaya Aura collaboration server for voice, video (up to 7,500 simultaneous voice/video/web users and 150,000 total provisioned users) and other real-time communications (watch a Youtube video demo here). Companies that want to make sure their telephone calls and video conferences are echo- and jitter-free are choosing Avaya Aura.
“Avaya’s ACA 6.2 plug-in is an ideal solution for customers who want to use Microsoft Lync for presence and instant messaging, but prefer the field-proven Avaya back-end infrastructure for telephony and collaboration,” explains Ira M. Weinstein, senior analyst and partner, Wainhouse Research. “Using the ACA plug-in, users place voice and video calls via the Lync user interface. Once initiated, the calls are automatically handled by the Avaya Aura solution. This solution lets customers choose the experience they want, without increasing complexity.”
As a leader in real-time collaboration, we’re not unduly wowed by Microsoft’s claim to have sold 5 million Lync voice licenses. With our UC product for SMEs, IP Office, alone Avaya has sold more than 10 million licenses. While Lync sales ‘grew’ 35% year over year, IP Office sales have grown 50% over the past two years. This doesn’t include the millions of other enterprise workers using Avaya for VoIP and telephony.
And remember what I was talking about at the top? Based on the halo effect of the free Skype and Lync’s coming integration with low-cost cloud services such as Office 365, you might think that Microsoft is the low-cost choice for UC.
And…you would be wrong. A soon-to-be-released report from Nemertes Research analyst Robin Gareiss entitled “Operational Cost Drives Stark Differences in First-Year Telephony, UC Costs” examined the important question: what vendors’ VoIP and UC solutions offer the best bang for the buck?
Nemertes’ study is admirably detailed. To obtain real-world cost data on IP telephony and UC, Nemertes conducted detailed interviews with IT pros from 31 companies. In addition, it surveyed several hundred additional IT professionals online, which, after running strict data validation and integrity checks, resulted in 180 valid responses.
The results? The total median first-year cost for IP telephony was $1,305 per endpoint. Avaya and Cisco were both about $1,100. Microsoft Lync, on the other hand, was the most expensive of the seven vendors by far, costing an average $2,482, or nearly DOUBLE the median calculated by Nemertes.
Free(ish) Aint Free(ish): The True Cost of Microsoft Lync
Source: Network World
While the capital and implementation cost of Microsoft-based enterprise telephony were fairly competitive, Lync’s median operational cost ($1,912) was nearly 3x higher than the median ($704). Cisco’s first-year operational cost was $505. Avaya and Shoretel, meanwhile, had the lowest operational cost for telephony, at $322 and $305 in the first year, respectively.
Operational cost is key, of course. As Nemertes puts it: “IT professionals rightly argue that they can get almost any vendor to come down on initial capital costs and often include assistance with the implementation. The big unknown, though, is how much the system will cost to operate on an ongoing basis.” That’s because when factors such as internal staff salaries and training, equipment maintenance and 3rd-party tools are thrown in, you get the clear TCO picture. And that picture ain’t pretty for some solutions.
Another reason why the relatively-youthful Lync telephony may be costlier to support, as our vice-president of marketing Enzo Signore pointed out to the Wall Street Journal: the probable “troubleshooting” that IT will need to do to ensure the Quality-of-Service workers expect.
For full Unified Communications including voice, video, etc., Nemertes found Avaya to have the lowest first-year TCO, at $406.45, a full 20% cheaper than Microsoft ($509.07)and 40% less than Cisco ($665.29).
It’s not just Nemertes. Constellation Research also recently conducted a study comparing the TCO of five vendors’ desktop video solutions: Avaya Flare Experience, Cisco Jabber and WebEx, Polycom RealPresence, Microsoft Lync 2010/2013 and Vidyo Desktop/Mobile. Due to video’s heavy bandwidth requirements (and the resulting high cost), analyst Dr. E. Brent Kelly focused on which vendor supported the most users with equivalent video and audio quality in different bandwidth/cost scenarios.
The result, again, was that the Avaya’s TCO was among the lowest for almost every scenario (and was second lowest overall). Microsoft was consistently higher than us, while Cisco was the most expensive by far in almost all scenarios – even factoring in a 60% street discount for Cisco.
Avaya was especially cost-competitive when businesses deployed extra Multipoint Control Units (MCUs, aka video routers) in remote locations to slash bandwidth costs, as you see below:
Free(ish) Aint Free(ish): The True Cost of Microsoft Lync
Source: Constellation Research (click to see a larger version)
My point is: what Microsoft is doing with Lync is interesting. But it’s still playing catch-up on the technical side, adding features that players like us and others have had for years.
And what might at first glance seem less expensive, especially to a Microsoft-centric IT shop, isn’t always true, when you take a good look at the numbers. Check out the analyst reports above. And then come over and try out our Avaya solutions – Avaya Aura on the conferencing side, IP Office for SMEs, Flare Experience and Avaya One-X for mobile and desktop, Radvision Scopia for video and more. If you don’t have money or time to waste, and want the proven reliability of the long-time leader in real-time collaboration, you owe it to your organization to take us out for a spin.
More Tech articles from Business 2 Community:
SAN DIEGO, Nov. 21, 2006 -- Daycom Systems, Inc. announced today that it has been named a Platinum BusinessPartner by Avaya Inc., a leading global provider of communications networks and services for businesses.
The Platinum certification, the highest Avaya offers, is an industry-recognized designation that indicates Daycom has met a series of rigorous criteria to ensure superior technical competency and to deliver best-in-class customer service and support as measured by an independent survey organization.
Daycom sells Avaya business communications systems, design, implementation, and ongoing maintenance services nationwide to companies like Cymer. Cymer is a driving force behind the ever-smaller and more powerful semiconductor chips found in virtually every electronic device, supplying the light sources used in manufacturing integrated circuits. Daycom provides the company with expert technical assistance and Avaya contact center solutions, and works in tandem with Avaya to provide the security services to protect their technology environment. According to Dave Almos, director of IT Operations, Cymer, "At Cymer, we are very selective about the relationships we form, so when a long-term partner like Daycom offers us insights, we pay attention."
"With the Avaya Platinum Certification, Daycom has been and will continue to be one of the premier technology providers in southern California and to our customers across the country," said Rick Day, the President and CEO of Daycom."The Daycom team worked very hard to complete the certification requirements, which are very stringent. Only a small, select group of resellers have attained it."
The Avaya BusinessPartner certification program has three levels of distinction - Silver, Gold and Platinum. For Daycom to achieve the Platinum rating, the company had to meet specific customer service and performance criteria thatincluded:
o Customer satisfaction ratings. Daycom received a score of89 percent in an independent survey taken from a broadbase of customers.
o Certified employees who have demonstrated expertise insales, design and implementation. Avaya has one of theindustry's leading programs to certify sales andtechnical professionals in IP telephony, unifiedcommunications, contact centers, and services. AvayaProfessional Certification is a progressive program withAssociate, Specialist, and Expert level credentials. Eachlevel of Avaya Certification requires passing two or moreexams in the required application area of expertise.
Daycom has consistently received top honors from Avaya, including a 3 Star Service certification, Level 3 Service Assessment certification, and individual certifications in IP Telephony Implementation, IP Telephony Maintenance, Messaging and Call Center certification, as well as certifications with Microsoft, Extreme and Juniper networking infrastructure.
"Avaya's strategy with its BusinessPartner program is to ensure that customers have a consistent, quality experience, whether they buy direct from Avaya or indirect through a partner like Daycom," said Ken Archer, vice president, North America Channels, Avaya. "Daycom's commitment to certification, which requires continuous development of support capabilities and consistent delivery of superior customer service, is a tremendous value both to Avaya and its customers."
About Daycom Systems
Daycom Systems, a provider of business communications solutions since 1992, is headquartered in San Diego and has presence across the US. Daycom delivers technology solutions including voice and data networks, IP Telephony systems, CRM and call center applications, security and wireless solutions. Daycom is a certified partner of Avaya, NICE, Spectralink, Packeteer, and many other leading vendors in integrated IP network technology. Daycom also offers a full portfolio of services - including Network Planning, Design, Project Management, Implementation, Help Desk, Maintenance, and Remote Management services. Website: www.daycom.com
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500(R). Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol (IP) telephony systems and communications software applications and services. Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website: www.avaya.com.
Carolina Bump, Daycom858email@example.com
Deb Kline, Avaya908firstname.lastname@example.orgRelated Thomas Industry Update
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