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3101-1 - Avaya Aura Communication Manager and CM(R) Messaging - Embedded Maintenance and(R) Troubleshooting - Dump Information

Vendor : Avaya
Exam Code : 3101-1
Exam Name : Avaya Aura Communication Manager and CM(R) Messaging - Embedded Maintenance and(R) Troubleshooting
Questions and Answers : 68 Q & A
Updated On : Click to Check Update
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QUESTION: 59

Which two statements describe Inter Gateway Alternate Routing (IGAR)> (choose two)


  1. IGAR Is used In single-server system with IP WAN connected bearer traffic between port networks or media gateways

  2. IGAR provides multiple alternate IP WAN routes based on bearer traffic and SLAs.

  3. IGAR Is multiple gateways used In multi-server systems over dedicated network segments

  4. IGAR Is used In Single-server systems with unusually high latency LAN-

  5. IGAR provides an alternate PSTN connection when the IP WAN is incapable of carrying the bearer traffic.


Answer: C, E


QUESTION: 60

A subscriber is locked out of the messaging system after three unsuccessful login attempts. The administrator needs to unlock the subscriber’s mailbox. Which basic parameter from the messaging/Administration> Subscriber management > Manage > menu should the administrator edit to unlock the subscriber’s mailbox?


  1. Basic Information > Locked? = yes

  2. Basic Information > Locked = no

  3. Basic Information > password

  4. Custom COS Permissions > Trusted Server Access = yes

  5. Custom COS Permissions > Trusted Server Access = no


Answer: C


QUESTION: 61

Avaya Communication Manager uses the International Telephone union’s Telecommunication Standardization Sector (ITU-T) Recommendations for Voice over IP (VoIP) Which two ITU-T protocols suites does Communication Manager use? (Choose two)


A. SIP B. H.323

  1. MP4

  2. TCP E. H.248

Answer: B, E


QUESTION: 62

A subscriber is locked out of messaging system after three unsuccessful login attempts. The administrator needs to unlock the subscriber’s mailbox. Which basic parameter from the Messaging/Administration> Subscriber management > Manager > Manage > menu should the administration edit to unlock the subscriber’s mailbox?


  1. Basic Information> Locked? =yes

  2. Basic Information> Locked? = no

  3. Basic Information > password

  4. Custom COS Permissions> Trusted Server Access = Yes

  5. Custom COS Permissions> trusted Server Access = no


Answer: D


QUESTION: 63

Avaya Aura Communication Manager 6.x designed to preserve calls during a failover and failback. Which statement describes call preservation during failover and failback?


  1. Only internal calls are preserved

  2. Only external calls are preserved

  3. Stable calls are preserved under certain conditions

  4. All calls are preserved regardless of origination, destination, or call type


    Answer: D


    QUESTION: 64

    Users at a branch office report that they can make and receive calls, but the system is behaving differently:


    1. Caller ID previously displayed on incoming outside calls but does not now

      The name and number of the calling party displays on internal calls but is different now Users can place callers on hold, but there is no music on hold while the caller is waiting What condition explains the system behavior?


      1. An Enterprise Survivable Server (ESS) has taken over functionality

      2. Standard Local Survivability (SLS) has taken over functionality

      3. A Local Survivable Processor (LSP) has taken over functionality

      4. The media Gateway Controller (MGC) list is net administered


Answer: C


QUESTION: 65

You have a problem with a system and you know that you need to view a log of captured data. However, you are unsure of what kind of information the logs on the Diagnostics > system Logs (SMI) page capture.


image


With reference to the exhibit, which document contains descriptions of these logs?


  1. Communication Manager Alarms

  2. Communication manager Procedures

  3. Communication Manager server Alarms

  4. Communication Manager Denial Events


Answer: C


QUESTION: 66

A customer is reporting an out of range temperature alarm. Where would a technician go to validate and troubleshoot the alarm?

  1. System Access Terminal (SAT): display alarms

  2. System Management Interface (SMI) Current Alarms/Server Alarms

  3. System Management Interface (SMI) Current Alarms/ CommunicaMgr Alarms

  4. System Access Terminal (SAT): displays events


Answer: B


QUESTION: 67

Which audit checks and deletes new, old, and unopened messages that exceed maximum retention time?


  1. Names Audit

  2. Mailing List Audit

  3. Mailbox Audit

  4. Personal Directories Audit


Answer: C


QUESTION: 68

Which two functionalities does Avaya Aura® Utility Server provide? (Choose two)


  1. Station and voice mailbox integration

  2. TN circuit pack firmware upgrades

  3. HTTP server to facilitate gateway firmware upgrades

  4. TFTP server to facilitate gateway firmware upgrades

  5. HTTP server to facilitate IP telephone settings updates


Answer: D, E


Avaya 3101-1 Exam (Avaya Aura Communication Manager and CM(R) Messaging - Embedded Maintenance and(R) Troubleshooting) Detailed Information

Credentials & Certifications
Sharpen Your Technical Skills—Get Certified on Avaya Solutions
Professional Credentials and Technical Certifications
For every level of knowledge and expertise, Avaya certification programs can enhance your ability to effectively deploy and use Avaya communications applications and technology.
Programs are available by area of focus and for different skill levels. Courses include rigorous study and hands-on learning, complimented by a blend of online tests and proctored exams to validate your competencies. Certifications require passing scores on all examinations.
Maintain Your Market Edge
The skills and knowledge you demonstrate through certification can help you make an immediate impact on current projects. Plus, you gain resume-worthy, career-building skills. You’ll be better able to sell, design, implement and maintain Avaya Solutions while teaching others new skills along the way. Certification shows you are motivated, experienced, and committed to achieve excellence in your field. Avaya Professional Credentials and Certifications are recognized across the globe.
The Avaya Professional Credential Program is designed to ensure individuals have the knowledge and skills to successfully sell, design, implement, and maintain Avaya products and solutions that exceed customer expectations.
The Avaya Professional Credential Program consists of Sales, Design and Support Credentials and distinguishes between Solution Credentials and Product specific Credentials.
To learn more about the Program select the individual graphics above or the workbook tabs.
Avaya Professional Credentials and Certifications
The Avaya Professional Credential Program consists of Sales and Services Credentials, and uses a blend of Online Tests and Proctored Exams to validate competencies. Refer to the Avaya Professional Credential Program Overview for details.
In support of the credential program, Avaya Learning offers a wide variety of training content to meet the needs of our Partners, Customers, and Associates.
Fundamental to all Avaya Professional Credentials is a solid understanding of the core technologies upon which the products and solutions are built. Avaya recommends the programs of leading industry players to provide foundational knowledge: WestNet Learning (Foundational Technology Expert) and The SIP School (SSCA).
Avaya Professional Credential Program
Note: Some credentials are available only to Avaya Partners and Avaya Associates. Please
read the following credential descriptions to confirm eligibility.
The Avaya Professional Credential Program is designed to ensure individuals have the knowledge and
skills to successfully sell, design, implement and maintain Avaya products and solutions that exceed
customer expectations. The Avaya Professional Credential Program currently consists of Sales,
Design, and Services Credentials and distinguishes between Solution Credentials and Product
Specific Credentials.
Sales & Design Credentials
Avaya Engagement Solutions Certifications
Services Credentials
Avaya Engagement Solutions Certifications
ACDS - Avaya Certified Design Specialist
ACSP - Avaya Certified Sales Professional
Avaya Product Professional Credentials
APDS - Avaya Professional Design Specialist
APSS - Avaya Professional Sales Specialist
ACSS - Avaya Certified Solution Specialist
ACIS - Avaya Certified Integration Specialist
Avaya Product Certifications
ACSS - Avaya Certified Support Specialist
ACIS - Avaya Certified Implementation Specialist
Avaya Product Professional Credentials
ASPS - Avaya Support Professional Specialist
AIPS - Avaya Implementation Professional Specialist
Avaya uses a blend of Online Tests and Proctored Exams to validate competencies. Professional Specialist
credentials are awarded based upon passing Online Tests. Certified credentials incorporate Proctored Exams
and Online Tests as a requirement to earn the credential.
For a complete listing of Avaya credentials by product / solution area, please visit the Avaya Professional Credential
Program page on the Avaya Learning Center at www.avaya-learning.com.
Fundamental to all Avaya Professional Credentials is a solid understanding of the core technologies
03 October 2016 v1 3
upon which the products and solutions are built. Avaya recommends the programs of leading industry players
to provide foundational knowledge: WestNet Learning (Foundational Technology Expert) and The SIP School
(SSCA).
In support of the Credential Program, Avaya Learning offers a wide variety of training content to meet the
needs of our Partners, Customers, and Associates.
Avaya Professional Sales Specialist (APSS)
APSS validates a candidate has a basic-to-intermediary level of knowledge to sell Avaya products and customer focused
solutions.
An Avaya Professional Sales Specialist understands the competitive global landscape, evaluating customer needs,
identifying and recommending the right Avaya solution and communicating its business value.
APSS Credentials use online tests, are valid for 2 years and are reserved exclusively for Avaya Channel Partners and
Associates.
Exception: APSS – Avaya Aura® Application Server 5300 (APSS -1101) remains a one year credential until
further notice.
Avaya Professional Design Specialist (APDS)
APDS validates a candidate has an introductory level of technical proficiency necessary to create specific
designs and build foundational knowledge for solution designs based on the customer requirements.
The Avaya Professional Design Specialist has the skills and knowledge necessary to review a customer’s
current configuration, understand their future needs and design an Avaya solution for today and tomorrow. The
Design Specialist creates architectural designs and migration strategies ensuring both integration to current
networks and future readiness of customer communication solutions.
APDS Credentials use online tests, are valid for 2 years and are reserved exclusively for Avaya Channel
Partners and Associates.
Avaya Certified Sales Professional (ACSP) In planning
ACSP validates that the candidate has achieved an advanced understanding of and competence in Avaya
Sales skills and processes for sales strategy and deployment.
Avaya Certified Sales Professional (ACSP) curriculum for Avaya Engagement Solutions captures both the
Avaya Sales approach and the Engagement Solutions for both Avaya Associates and Business Partners.
Building upon the foundation established with the Avaya Professional Sales Specialist (APSS) curriculum,
students completing the ACSP curriculum will be able to sell and position solutions that address the
customer’s issues and objectives.
ACSP Credentials use proctored exams, are valid for 2 years and are reserved exclusively for Avaya Channel
Partners and Associates.
Note: The ACSP credentials are currently being planned and not fully released.
03 October 2016 v1 4
Avaya Certified Design Specialist (ACDS)
ACDS validates that the candidate has an intermediary level of technical proficiency necessary to
create specific greenfield, upgrade and migration solution designs based on the customer business
needs.
Avaya recognizes that individuals responsible for designing customer solutions demonstrate
advanced Sales Engineering skills and therefore should be distinguished with a credential that
signifies their achievement.
ACDS Credentials use proctored exams and online tests, are valid for 2 years and are reserved
exclusively for Avaya Channel Partners and Associates.
Note: The ACDS portfolio has undergone a major redesign to provide the Avaya Sales Engineer
(SE) community a growth path to mastery in Avaya Engagement Solutions. The ACDS curriculum
for Avaya Engagement Solutions instills a common methodology and approach to solution design
across the entire SE community and builds upon the foundation established with the Avaya
Professional Design Specialist (APDS) curriculum.
Avaya Implementation Professional Specialist (AIPS)
AIPS validates a candidate has achieved an enhanced level of proficiency focused on installing,
configuring, and troubleshooting a specified Avaya product or product family.
The Avaya Implementation Professional Specialist can implement, validate and troubleshoot the
installation of a single product, single system or product family. The Implementation Specialist installs
hardware and software, configures the solution, performs initial administration and acceptance testing
to diagnose and correct installation issues.
AIPS Credentials use online tests, are valid for 2 years and are open to all audiences.
Avaya Support Professional Specialist (ASPS)
ASPS validates a candidate has achieved an advanced understanding of and competence in
troubleshooting, maintaining and administration of Avaya industry leading communications products.
The Avaya Support Professional Specialist gathers and interprets system data, identifies issues and
makes changes to ensure maximum availability and performance of a customer’s network. The
Support Specialist uses their advanced Avaya troubleshooting, maintenance and administration
capabilities to efficiently and accurately resolve customer’s communication issues.
ASPS Credentials use online tests, are valid for 2 years and are open to all audiences.
03 October 2016 v1 5
Avaya Certified Implementation Specialist (ACIS)
ACIS certifies a candidate has achieved an enhanced level of proficiency focused on installing, configuring, and
troubleshooting a specified Avaya product or product family.
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ACIS Certifications use proctored exams, are valid for 2 years and are open to all audiences.
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ensure maximum availability and performance of a customer’s network. The Support Specialist uses their advanced
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communication issues.
ACSS Certifications use proctored exams, are valid for 2 years and are open to all audiences.
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ACIS certifies a candidate has achieved a level of proficiency required to integrate and implement core and complex
solutions based on reference architectures from Avaya customer scenarios.
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Avaya Certified Solution Specialist (ACSS)
ACSS certifies a candidate has achieved an intermediate - advanced level of proficiency required to diagnose,
isolate and support multi products within Avaya solution architecture.
The Avaya Certified Solution Specialist comprehends the methodology to isolate and diagnose single and multiple
problems within the enterprise solution architectures, technologies and protocols. The Solution Specialist holds a
technical ability at a level that ensures the successful maintenance, and support of solution architecture.
ACSS Certifications use proctored exams and online tests, are valid for 2 years and are open to all audiences.
To obtain an ACSS credential individuals need to hold the relevant ACIS credential.
03 October 2016 v1 6
Questions?
About Avaya Learning
Avaya Learning develops and delivers industry leading training for Avaya products and solutions. Avaya Learning
specifically focuses on Avaya’s product launches, sales force and channel enablement - including solution and
executive selling, skills development and certification. Avaya Learning uses a blended learning approach offering a
combination of self-paced, virtual interactive and classroom learning environments to maximize effectiveness and
decrease time required to reach proficiency.
Avaya Learning supports and maintains the Avaya Learning Center where both course details and information on the
Avaya Professional Credential Program can be found
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