Avaya Avaya Small and Medium

Avaya and Google delve deeper into contact centre AI | killexams.com Real Questions and Pass4sure dumps

Avaya has printed a further integration with Google Cloud Contact Centre artificial intelligence (AI) to provide better contact centre experiences for valued clientele.

through embedding Google’s computer learning with Avaya conversation features, it will permit handy integration of AI capabilities and provide a constant and clever adventure for Avaya IX Contact Centre valued clientele.

both businesses are innovating in a couple of areas including virtual agents, which can be ‘human-like’ computerized bots that deliver a seamless interaction with shoppers, the providers are doing this via integrating Google Cloud APIs with key features of Avaya’s contact centre infrastructure.

The Avaya platform can seize the intent, actions and disposition of each and every interplay in real-time, after which use AI to aid check the ultimate action in the future.

With Agent support, it offers up a contextually valuable capabilities base to agents on true-time dialog analysis throughout both voice and textual content.

another area the two companies are additionally working towards is conversation subject Modelling, which uses an unmonitored learning device that specializes in certain consumer issues and abstracting critical subject tips.

Google topic Modelling combined with Avaya AI allows for agents to leverage actual-time visibility of topics with each dialog.

“We continue to extend our AI-enabled solutions as well as our cloud choices for valued clientele ranging from small-medium company to the largest world organisations, and additional collaboration with Google is offering extra capabilities to increase the innovation,” Avaya senior vice president of solutions and expertise Chris McGugan spoke of. 

“through bringing these innovations to market for Avaya purchasers and companions, we allow them to make each customer interaction greater significant, insightful, and productive for his or her organizations.”

Avaya talked about the new AI capabilities have resulted in additional construction and investment in areas such self-service; agent guidance and productiveness; smart matching; sensible interactions; empowered brokers and simplified operations.

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Avaya and Verizon | killexams.com Real Questions and Pass4sure dumps

unlock to share concerning Avaya and Verizon. I basically lately validated and did a assessment of Avaya's IP office for the November challenge of web Telephony magazine, which Verizon will now be reselling. Avaya IP office is a very good product for the small workplace/home office.

right here's the unencumber:

Avaya (NYSE: AV) and Verizon (NYSE: VZ) have agreed to collaborate in providing to small and medium sized businesses a collection of communications options that consist of systems, functions and capabilities from each corporations.

The organizations will carry to market built-in hardware, software and repair presents that simplify the average service programs smaller businesses use whereas leveraging the boom in small business statistics usage and opportunities for voice/facts convergence. The approach and alliance brings collectively two businesses which are leaders in their respective markets in offering dependable, resourceful, low-budget communications solutions to small, medium and massive corporations. together, they're providing those agencies one-stop browsing from Verizon for various communications needs.

under the agreement, Verizon will offer two suites of Avaya products to the small and medium business market – both single and multi-web site – in retail and wholesale change, transportation, and other industries. The product traces Verizon will offer include:

• Avaya IP office, which is an "all-in-one" workplace communication answer that brings together voice, records and communications functions for small and mid-sized agencies and comprises applications equivalent to mobility, consumer contact centers, and conferencing features. Avaya has offered more than 38,000 IP office systems for companies global.

• companion® superior Communications equipment, which is a key equipment with superior telephony aspects such as e mail and voice mail access and administration from a single notebook mailbox, and connectivity to digital subscriber lines (DSL) for high velocity information superhighway entry and voice over DSL. There are greater than 1000000 associate systems in operation worldwide.

The corporations pointed out their collaboration will allow additional small and medium agencies to increase their operations with advanced telephony functions. according to access Markets overseas (AMI) partners, an trade analyst enterprise which specializes within the international evaluation of IT, information superhighway and telecom tendencies in the world small and medium business market, spending on IT and telecommunications among small and medium corporations global is expected to develop greater than seven p.c yearly, and exceed $1.1 trillion through 2008, with IP telephony spending among small and medium firms global estimated to grow greater than 40 p.c annually and exceed $four.5 billion via 2008.* within the U.S., small and medium corporations, on common, are spending essentially seven % greater on IT, which contains hardware, safety, and suggestions management utility.**

"Small and medium corporations need and wish the communication equipment that large organizations relish these days and, certainly in IP telephony, these companies are beginning to recognize the merits IP brings, past with no trouble decreasing telephony charges," stated Mike Lauricella, vice president, telecommunication analysis, AMI-partners. "This alliance, with Verizon because the provider issuer for hundreds of thousands of agencies and Avaya as a leading software and hardware organization to small and mid-dimension corporations, allows for Verizon and Avaya to share the talents they’ve won and play off each other’s knowledge. due to this fact, extra small establishments can be in a position to get equipment that can assist them increase productiveness and superior serve their consumers."

Verizon’s income teams will facilitate income, and Avaya and its distributors will give training and assist for the revenue teams. Avaya international functions, the enterprise’s global capabilities company, could be responsible for customized installation and maintenance help in the course of the business’s 24 network Operations centers and 13 Technical centers. Avaya distributors should be chargeable for inventory and logistics. Distributor Catalyst Telecom is working with Verizon and Avaya as a part of the settlement announced today."The Avaya products are a superb complement to Verizon’s community capabilities," observed Kathy Koelle, senior vice president – revenue & advertising for Verizon’s business solutions group. "The associate key equipment is a compact yet powerful answer for small businesses, and the IP workplace solution offers an easy migration direction to groups because converged voice and data options."

Pat Hume, community vice chairman, small and medium company options, Avaya, said: "Communications is at the coronary heart of every company, no matter what dimension. With Avaya’s voice heritage and statistics advantage focused on the commercial enterprise, combined with Verizon’s potent income channel, we're opening the door to a stronger variety of small and medium agencies that recognise the magnitude of communications and need access to resourceful know-how, advanced features corresponding to mobility, refined functions such as contact center solutions, and more, designed notably to allow them to work smarter and more with no trouble."

About AvayaAvaya Inc. designs, builds and manages communications networks for more than 1 million organizations worldwide, including over 90 % of the FORTUNE 500®. focused on companies big to small, Avaya is an international leader in secure and authentic IP telephony programs and communications software functions and features.driving the convergence of voice and facts communications with enterprise purposes - and uncommon by way of finished global services - Avaya helps shoppers leverage existing and new networks to achieve superior company consequences. For greater information visit the Avaya web site: www.avaya.com.

About VerizonVerizon Communications Inc. (NYSE:VZ) is without doubt one of the world’s main suppliers of communications functions. With a diverse work drive of about 208,000, Verizon has four company instruments: home Telecom serves consumers based mostly in 29 states with wireline telecommunications functions, including broadband, nationwide lengthy-distance and different functions. Verizon wireless owns and operates the nation’s choicest instant network, serving 42.1 million voice and records customers across the united states. tips services operates directory publishing agencies and provides digital commerce functions. overseas includes wireline and wireless operations and investments, essentially in the Americas and Europe. For greater assistance, visit www.verizon.com.

more customers choose Avaya Cloud options To Create greater customer Experiences, pressure business boom and in the reduction of prices | killexams.com Real Questions and Pass4sure dumps

ORLANDO, Fla.--(company WIRE)--business connect 2019 – Avaya Holdings Corp. (NYSE: AVYA), a worldwide chief in solutions to enhance and simplify communications and collaboration, continues to see expanded adoption of its cloud options across a wide array of industries including healthcare, hospitality, fiscal functions, manufacturing, retail, pharmaceutical, training, government companies, tourism & commute, power, BPOs and extra. organizations of all kinds, together with Datamark Inc., Marine Rescue applied sciences and Olitel are choosing Avaya OneCloud solutions to bring greater client experiences.

Avaya OneCloud options for Unified Communications as a service (UCaaS) and get in touch with middle as a carrier (CCaaS), provide business agencies with a quick, effortless and automatic route to the benefits of cloud communications. Avaya at present has three.7 million cloud seats between its public and personal choices, and continues to experience massive increase in new cloud shoppers every quarter. The enterprise will show off AI solutions, and extra, on the Avaya sales space #1519, corridor D at business connect, March 18–21, in Orlando, FL.

based in 1989, Datamark offers a wide range of outsourced again-office capabilities serving Fortune 500 agencies, govt corporations and other greater organizations. The company’s innovation philosophy makes a speciality of relentless dedication to enhancing the consumer experience via flexible utility of people, manner and technology. When peak extent hit, Datamark changed into faced with short time strains and it obligatory a contact core partner who might supply agile solutions that may well be up and working at once and with a superb adventure for its shoppers.

“it's in fact about leveraging capabilities from a associate like Avaya, and our journey has been extra special,” talked about Jacob Bailon, client solutions manager, Datamark Inc. “it is a partnership the place we can collaborate and brainstorm concepts and without problems deliver them to fruition. the public cloud is a very decent answer that allows us to be agile with our valued clientele so whenever there's top extent, there isn't a doubt that we can convey on new brokers very promptly with a top quality answer. What’s vital to Datamark is that it in reality comes right down to client adventure and it’s through our collaboration with Avaya that we supply this perpetually.”

For over 15 years, Marine Rescue technologies (MRT) has manufactured safety programs for vessels and amenities within the offshore oil and fuel, protection, business marine and renewable power industries international. MRT works very closely with every of its customers to increase tremendously personalized options, and by means of enforcing the Avaya OneCloud CPaaS platform, valued clientele adventure has more desirable vastly.

“Avaya OneCloud CPaaS has enhanced our potential to reply to consumers rapidly and with very specialized, certain options to satisfy their wants,” noted Michael Ritchie, founder and owner, Marine Rescue applied sciences. “Our business is enjoyable in that we present personnel accountability within the kind of muster through our emergency notification gadget. The Avaya OneCloud offers a communications platform whereby MRT can offer outbound and inbound notification campaigns and company automation for any vertical market in any language. The OneCloud API , Avaya Cloud Notification service, become very effortless to combine for offering a response and placement request to any person with a cell phone. We use it for mass notification purposes akin to catastrophic weather, it may possibly also be used all the way through any emergency circumstance, and has been bought additionally by state governments and airports. The API is awfully smartly documented and all of the performance you need–even the small nuances involved with the telecom aspect–is all in there. We view Avaya and OneCloud as a beneficial part of our enterprise. They’ve delivered what we needed.”

Olitel is an IT features and telecom integration enterprise from Brazil and an Avaya enterprise companion. The company has efficaciously implemented Avaya OneCloud options with purchasers right through Brazil with huge nice business results. Olitel expects its revenue from Avaya OneCloud options will double in 2019 and that the number of cloud seats will grow 3 times better in comparison to 2018.

“we've been working with Avaya for greater than two decades and all through this time we now have made tremendous advances for our clients,” pointed out Mario Mendes, CEO, Olitel. “The demand for cloud solutions has grown exponentially and we consider this market will continue to develop. Over the next yr we plan to deploy tens of thousands of seats, mainly in small and medium-sized organisations in Latin the united states. Our success with Avaya OneCloud is contributing decisively to the boom of our purchasers, producing can charge optimization and a substantial profit in efficiency and scalability.”

“At Avaya we're dedicated to supplying solutions that allow our purchasers to create more advantageous experiences throughout their enterprise,” said Gaurav Passi, president, cloud company group, Avaya. “we are seeing accelerated traction in adoption across all elements of our cloud portfolio. within the old quarter, we introduced over 200,000 total cloud seats, and our Mid-market cloud earnings grew over a hundred and fifty% yr over 12 months. We’re excited to support groups like Olitel, Datamark and Marine Rescue technologies, throughout distinctive international industries, locate the right combination of cloud deployment options for unified communications and phone core the manner that most efficient meets their needs.”

Avaya OneCloud UC and CC solutions are supplied via a community of statistics centers in the u.s., Germany and Singapore for availability in 34 nations. The company will continue to expand its community of world data centers within the coming months to fulfill the starting to be wants of purchasers global.

extra resources

About Datamark Inc.

situated in 1989, DATAMARK, Inc. is a number one company manner functions (BPS) business headquartered in El Paso, Texas. We serve Fortune 500 companies, govt corporations and other significant companies at our start facilities global, together with the U.S., Mexico, and India. DATAMARK offers a wide array of outsourced lower back-workplace functions, together with call middle capabilities; high-quantity digital mailroom and mail middle administration; and facts entry, document processing and document management. Our business Engineering and customer options teams convey process development consulting, making use of Lean Six Sigma methodologies to streamline workflows and increase procedure great.

About Marine Rescue technologies

ISO 9001 certified Marine Rescue applied sciences (MRT) is discovered in Sebastian, Florida, and presents the best quality marine defense and rescue systems purchasable; permitted through the U.S. Coast defend, the ecu Marine equipment Directive and SOLAS/IMO. Their suggestion for a rescue answer is in response to the conclusion user’s perceived chance, mitigation aims and their personal huge experience, MRT’s AutoCrew system (ACMS) has been designed and deployed in many mission important sites within the harshest environments requiring personnel accountability. The design goals have been clear; net primarily based (cloud), holistic in strategy, non-proprietary in hardware, and open structure for genuine interoperability. Our design crew proudly delivered varied first-ever aspects to the automated POB/Muster market, including bunk administration, multi-lingual interface, and certificate monitoring to both onshore and offshore installations. MRT works closely with a wide range of purchasers, including nuclear power plants, oil systems and fleets global to take into account their wants and mitigate inefficiencies in their operation and safety protocols.

About Olitel Brasil S/A

Olitel Brasil S/A has been in the market for 38 years, performing as Integrator of ICT (advice and communique expertise). With portfolio of services in Consulting, mission design, planning, installing, training, maintenance and monitoring of the operation. in the final 5 years, it has been looking for extra fairness in business, simplifying the conversation procedure and opening new horizons with end-to-end options. https://www.olitel.com.br/

About Avaya

companies are constructed on the experiences they provide, and each day millions of these experiences are developed via Avaya (NYSE: AVYA). For over a hundred years, we’ve enabled businesses everywhere to win – with the aid of creating clever communications experiences for clients and employees. Avaya builds open, converged and ingenious options to increase and simplify communications and collaboration – within the cloud, on-premise or a hybrid of both. To grow your enterprise, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the expertise business you have confidence to assist you convey Experiences that count number. consult with us at www.avaya.com.

Cautionary observe involving forward-searching Statements

This document incorporates certain “forward-searching statements.” All statements apart from statements of historical fact are “ahead-searching” statements for applications of the U.S. federal and state securities legal guidelines. These statements could be recognized by the use of ahead looking terminology similar to "assume," "agree with," "proceed," "may," "estimate," "are expecting," "intend," "may additionally," "might," “our imaginative and prescient,” "plan," "abilities," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or related terminology and encompass, but are not restricted to, expected cash discounts and statements about boom, exchange checklist and enhanced operational metrics. The enterprise has primarily based these forward-looking statements on its existing expectations, assumptions, estimates and projections. while the company believes these expectations, assumptions, estimates and projections are low-budget, such forward-searching statements are best predictions and involve typical and unknown dangers and uncertainties, many of that are past its control. The components are discussed within the business’s Registration remark on kind 10 filed with the Securities and change commission, may cause its precise results, efficiency or achievements to differ materially from any future outcomes, efficiency or achievements expressed or implied by way of these ahead-looking statements. For an extra listing and description of such risks and uncertainties, please confer with the enterprise’s filings with the SEC that can be found at www.sec.gov. The company cautions you that the checklist of critical components protected within the company’s SEC filings might also now not contain all the fabric components which are important to you. furthermore, because these hazards and uncertainties, the matters referred to in the forward-looking statements contained in this report might also not in fact take place. The business undertakes no obligation to publicly replace or revise any forward-searching commentary because of new guidance, future events or in any other case, except as in any other case required through legislation.

source: Avaya Newsroom

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Avaya Small and Medium Enterprise (SME)(R) Communications Solutions

Avaya And Pixcom Partner To Deliver Cloud-Based Communication Solutions To UAE's SMEs | killexams.com real questions and Pass4sure dumps

June 15, 2018 2 min read

You're reading Entrepreneur Middle East, an international franchise of Entrepreneur Media.

With technology consultant Gartner estimating that organizations in the Middle East and North Africa (MENA) region spent almost US$1.2 billion on public cloud services in 2017, with this value expected to reach $2 billion by 2020, it would be safe to say that SMEs across the UAE are gradually opening up to the use of business solutions delivered through the cloud.

Recognizing the uptick in the adoption of digital solutions by SMEs, global digital communications provider Avaya Holdings Corp. has announced a partnership with UAE-based digital enterprise Pixcom Technologies to provide access to “unified communications and contact center solutions” to UAE’s SMEs, delivered through the cloud.

Under this tie-up, Pixcom will market and sell Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions to the SMEs under a fixed pay-per-month agreement. According to a statement, the model is likely to be particularly attractive model for SMEs today as companies increasingly migrate from from resource-intensive, in-house operations to cloud-based systems offering on-demand access to sophisticated solutions.

Commenting on the offering, Khalid Khan, Director of Cloud & Midmarket Segment at Avaya MEA, South Europe and Asia-Pacific, said in a statement: “Digital transformation is radically redefining how organizations do business. For small and medium-sized enterprises, cloud-based communications tools make it even easier to connect and empower employees so that they can focus on organizational growth. Our partnership with Pixcom underscores Avaya’s commitment to serving the SME community as a significant driver of the Middle East economy today.”

The Avaya solutions to be provided by Pixcom aim to help SMEs to deliver voice, video, data, and web communications applications and services to their teams- whether they’re in the office or on the go. The solutions are also built on an open architecture, say the companies, allowing SMEs to manage their migration to the cloud at their own pace and according to their specific industry needs.

Related: Yiping Gong, Regional Manager, Alibaba Cloud, On Cloud Computing And Entrepreneurship In The Middle East

Pixcom and Avaya Accelerate the Delivery of Cloud-based Communications to SMEs | killexams.com real questions and Pass4sure dumps

Avaya Holdings Corp. announced today that it is working with digital technology provider Pixcom Technologies to bring cutting-edge unified communications and contact center solutions to small and medium-sized enterprises (SMEs) across the UAE, all delivered seamlessly through the cloud.

Under the Powered by Avaya cloud offering, Pixcom will market and sell Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions that help SMEs to reap the benefits of digital applications under a fixed pay-per-month agreement, allowing them to expand and contract capacity as needed, while controlling costs. It is a particularly attractive business model for SMEs today as many are moving away from resource-intensive, in-house operations to cloud-based systems that offer on-demand access to solutions traditionally only available to larger organizations.

The Avaya solutions being provided by Pixcom support SMEs to deliver voice, video, data, and web communications applications and services to their teams, whether they’re in the office or on the go. The cloud-based solutions are also built on an open architecture that supports broad compatibility and interoperability allowing SMEs to manage their migration to the cloud at their own pace and for their specific industry needs.

Khalid Khan, Director of Cloud & Midmarket Segment at Avaya MEA, South Europe and Asia-Pacific, said: “Digital transformation is radically redefining how organizations do business. For small and medium-sized enterprises, cloud-based communications tools make it even easier to connect and empower employees so that they can focus on organizational growth. Our partnership with Pixcom underscores Avaya’s commitment to serving the SME community as a significant driver of the Middle East economy today.”

An Avaya Diamond partner, Pixcom has been providing Avaya on-premises communications solutions to customers in the UAE. Pixcom is now ramping up its cloud offerings to meet evolving market demand.

Shihas Kizhisseri, CEO of Pixcom Technologies, said: “Organizations are increasingly looking to digital communication tools to gain a competitive edge, and it is essential for them to have applications that are reliable, secure, and easy to integrate into their daily business operations. Pixcom’s Powered by Avaya status gives us the flexibility to work with our customers in designing such solutions, all while giving them the assurance of working with a market-leading vendor.”

New cloud-based technologies are stimulating the adoption of digital communications tools in the region’s SME segment, which accounts for around 90 per cent of registered businesses in the Middle East and North Africa. Gartner estimates that organizations in the region spent $1.2 billion on public cloud services in 2017, with this expected to reach almost $2 billion by 2020.

About PixcomPixcom Technologies (pixcom.ae) is a leading turn-key solution provider of digital signage and cutting-edge technology solutions. Our comprehensive suite of products and services include technology consulting and design, LED display design & integration, digital kiosk, IP telephony, smart innovative solutions, content management, end to end installation, remote monitoring and technical support services. Pixcom provides tailored digital and communication experiences across verticals. Our diverse portfolio of state-of-art digital solutions transforms static commercial places into digital landmarks and increase business bottom-line for customers.

About AvayaAvaya (avaya.com) is a global leader in digital communications software, services and devices for businesses of all sizes. Our open, intelligent and customizable solutions for contact centers and unified communications offer the flexibility of Cloud, on-premises and hybrid deployments. Avaya shapes intelligent connections and creates seamless communication experiences for our customers, and their customers. Our professional planning, support and management services teams help optimize solutions, for highly reliable and efficient deployments.

Cautionary Note Regarding Forward-Looking StatementsThis document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, the delivery of a cloud platform, the availability of features such as agent quality software applications and Intelligent Wire services, and the Company’s move to Big Data, Machine Learning and AI. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

Contact: Poorvi Kalra - Pixcom Technologies LLCP: +971 56-1147806 - E: poorvi[.]pixcom.ae.

Avaya "Technology Cake" Featured on Cake Boss TV Show | killexams.com real questions and Pass4sure dumps

On TLC's Hit Television Show, Buddy Valastro Mixes In Avaya Technology to Create 'Cake Videoconferencing'

BASKING RIDGE, NJ--(Marketwire - Jul 26, 2011) -

Avaya, a global provider of business collaboration and communications systems and services, was featured on the July 25th episode of TLC's hit television show, Cake Boss, starring famed baker and owner of Carlo's Bakery, Buddy Valastro. Avaya's communications technology inspired Buddy's creation of a customized cake showcasing the innovative Avaya solutions that will be used in his Hoboken and Jersey City, NJ baking facilities.

The multi-layered cake debuted at Avaya's "Think Big" Event for small and medium enterprises in May, and featured realistic, functioning replicas of Avaya phones, videoconferencing solutions and an IP Office control unit atop a long (and edible) conference table. Buddy combined modeling chocolate, cereal treats, fondant and other baking materials with all of the Avaya communications components required to create what Buddy called his "technology cake." The cake served up voice calls from phones modeled from chocolate and a live videoconference between Buddy and Dr. Alan Baratz, SVP and president of Avaya Global Communications Solutions -- before being served up as dessert to event attendees.

For photos of Buddy Valastro's "technology cake" for Avaya, visit here.

Other Facts:

Quote: Buddy Valastro, owner of Carlo's Bakery and reality television star:"This cake represents all of the exciting communications technologies that I'm putting into my business. With our company growing and customer calls rising, I realized we needed a communications solution that can enable us to serve every customer with as much quality as we put into our cakes. I need the most advanced solutions around to keep delivering high-quality service, and Avaya provides this with the right tools to ensure my business operates smoothly, whether we're mobile or at Carlo's Bakery."

Tags: Avaya IP Office, Cake Boss, Buddy Valastro, unified communications, small business, SMB, SME, contact center, mid-size business, medium business, communications, technology cake

About Avaya Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world. For more information please visit www.avaya.com.

Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

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