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1Z0-202 - Siebel 8 Consultant - Dump Information

Vendor : Oracle
Exam Code : 1Z0-202
Exam Name : Siebel 8 Consultant
Questions and Answers : 146 Q & A
Updated On : December 17, 2018
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1Z0-202 Questions and Answers

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1Z0-202 Siebel 8 Consultant

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1Z0-202 exam Dumps Source : Siebel 8 Consultant

Test Code : 1Z0-202
Test Name : Siebel 8 Consultant
Vendor Name : Oracle
Q&A : 146 Real Questions

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Oracle Oracle Siebel 8 Consultant

Oracle’s Cloud courses: watch out a Wolf in Sheep’s garb | killexams.com Real Questions and Pass4sure dumps

The promise of the cloud is to liberate IT from the can charge and burden of tiresome daily IT administration, while supplying extra freedom to choose from the industry's newest and most reliable innovations. 

Too bad that goes against the very DNA of legacy ERP companies comparable to Oracle, whose inventory rate and revenues historically are carefully tied to routine 90% margins on preservation for natural licensed application. 

in the meantime, for an ERP dealer to rewrite many years-old ERP application suites for the cloud has confirmed to be tricky, costly and time ingesting. furthermore, legacy ERP providers are also being pressured to address new opponents such as Amazon net capabilities.

In a likely attempt to display traction in the cloud to Wall street, Oracle seems to be scrambling to create new cloud-specific earnings and consulting programs with names like "widespread credit" for cloud features and "leap to the Cloud." The obvious aim: circulation purchasers to the cloud, whereas protecting Oracle's normal earnings margins.

CIOs Are voting With Their Budgets

A fresh CIO survey from J. P. Morgan highlightings a shift in CIO spending away from Oracle, specifically when it comes to cloud computing: "The analyst's survey of 154 chief counsel officers revealed Oracle acquired probably the most signals for "spending contraction" this 12 months. He also referred to the business changed into mentioned by way of just 2 percent of the executives as their "most integral" dealer for cloud computing versus 27 p.c for Microsoft and 12 percent for Amazon."  

amongst some purchasers, one cause of challenge about adopting the Oracle cloud is that it may well lead to even deeper supplier lock-in - which may clarify Oracle's enthusiasm for advertising the change. agree with what Oracle's co-CEO Mark Hurd advised monetary analysts in a recent salary call: "When a client who's on-prem paying us assist moved to the cloud, they pay us extra money, They do not pay us one to at least one, they do not pay us two to at least one, they pay us more like three to at least one. In some instances greater than three to one."  

if you do not need to pay up to three times greater, make certain you recognize what you are doing before signing a cloud contend with Oracle.  

The alternative, however, is also not sustainable - continuing to pay Oracle ~22% preservation per 12 months on utility property whereas receiving fewer and fewer new predominant application releases and in many instances reputedly little renovation and aid cost.  

bear in mind that there's more than one method to "go to the cloud." If a utility as a provider (SaaS) ERP platform does not make experience for you, Infrastructure as a carrier (IaaS) cloud hosting of your present utility may also nevertheless be an option - and Oracle is not the only one who can provide it. deciding upon the incorrect cloud could outcome in escalating costs over time, in place of new efficiencies.

Evaluating Oracle's Cloud presents

Three Oracle Cloud classes are analyzed under and as you overview, we encourage you to ask the query, "Are we assured we are becoming extra and paying lower than we did earlier than?"

Oracle customer 2 Cloud - the first effort

This software changed into Oracle's attempt at reducing the economic hurdle to movement to their cloud for Oracle shoppers of ERP, EPM, HCM, and CRM options from Oracle's Siebel, PeopleSoft, JD Edwards, and Oracle E-company Suite.  The software asks purchasers to quit present utility licenses in return for a brand new Oracle cloud carrier inside the same product household. 

here are three issues issues for this choice:

  • know Your proper, closing discount - The coupon codes you are initially provided may additionally not be the final final analysis. for example, moving to Oracle SaaS might also require additional investments in Oracle infrastructure for verify and development situations. This may additionally come as a shock to some shoppers on the conclusion after they have committed.
  • agree with The risks Of Paying Up entrance - You may well be provided the "chance" to pay up entrance for future application usage. before you do, ask no matter if you are confident about what happens if there's a controversy that influences prolong or first-class in beginning of these cloud features. what is your SLA? And what if you don't utilize the entire services? Do you get a refund?
  • take note Your Future selections - once you have signed your contract, what decisions can be found to you sooner or later for non-Oracle cloud application? Are you locked-in or do you have nevertheless have option?
  • Oracle normal Cloud credits - The "quick-flow" To supplier Lock-in

    Oracle's observe-up to consumer 2 Cloud became the announcement of Oracle's popular credits software for cloud capabilities in 2017. The promise of regular credits is flexibility in the usage of Oracle's cloud product and rewards for clients who use it the most. this is a just a little softer method the place purchasers can preserve their current software licenses but dip their toe within the Oracle Cloud pond and try before they purchase.

    when you may think Oracle's usual credits would outcome in customers paying much less for cloud features the extra these functions are used, the reality for a lot of purchasers is rather the opposite. Palisade Compliance outlines this in awesome detail: 

  • beneath the "month-to-month Flex" price plan Oracle is pushing most aggressively, shoppers pay Oracle in improve for cloud capabilities, which they may also or might also not absolutely make the most of. Ask Oracle what occurs to these capabilities you don't use. 
  • these same phrases imply if you over-make the most of, you'll incur a penalty - an awful lot like overage fees on a cellular phone plan with constrained minutes. in preference to getting a volume bargain, the extra you utilize the application over your cap, the greater you're going to pay.
  • You pays more than what your contract appears to require. The suggestions on when discounts do and don't practice are advanced and have a tendency to result in consumers paying more than they'd expect, in response to Palisade's analysis.
  • make sure you take into account no matter if, in the method of adding cloud credit to your contract, Oracle may be adding or changing different phrases of your latest licensing agreements for utility not within the cloud.
  • Oracle soar to the Cloud - The "last improve"?

    probably the most recent Oracle Cloud application is Oracle's jump to the Cloud program, launched in 2018. This software is closely tied to Oracle Consulting and claims to streamline and reduce the costs of migrating to the Oracle cloud. In asserting start, Oracle CTO Larry Ellison also boasted that it should be "the last improve you're going to ever do," implying that future utility updates will ensue on autopilot.  

    For any client who has been via a painful utility upgrade, this application can sound appealing. Oracle makes some daring advertising and marketing claims for leap, which warrant somewhat of scrutiny:

  • As pronounced in the Register, Oracle says jump will "in the reduction of the time and price of cloud migration up to 30%" versus what you may do to your personal and enable the procedure to be completed "in as little as 20 weeks." the primary red flag is that there aren't any posted or documented comparisons to guide either of Oracle's 30% claims. in the event that they have proof, we haven't seen it.
  • The 2nd purple flag is customizations are seemingly now not blanketed. well-nigh each Oracle ERP software ambiance today is customized, but Oracle's reply to this seems to be to appoint Oracle Consulting to aid remove those customizations. The SVP of Oracle Consulting states, "What our consulting group will do is say, 'How can we unwind that complexity and train you to take advantage of the out-of-the-box industry surest practices constructed into our cloud technology?'" In other words, if the pleasing enterprise methods supported by your customizations can not be reduced to configuration settings within Oracle's cloud software, you should definitely predict that you simply likely must give them up.
  • The last aspect to wait for is this declare that Oracle SaaS purposes could be more straightforward to manage. while many corporations would want to get out of the enterprise of implementing ERP upgrades, the truth is you are going to probably still be upgrading, just at Oracle's tempo and with Oracle doubtlessly having extra have an effect on over the technology selections. Ask no matter if you have confidence that each one Oracle enhancements might be profitable improvements. Then make certain you're able to tackle the training and alter management concerns that may also arise when application changes arrive, every so often before users are in a position for them.
  • greater choices Exist

    below pressure to show itself in the cloud, Oracle, in flip, is pressuring purchasers into an unnatural act - making a dedication to the Oracle cloud, inspite of no matter if it serves their business hobbies. whereas the abilities for digital innovation is brilliant, an awful lot of the innovation in cloud utility is coming from greater agile startups, who aren't harassed with protecting legacy software roadmaps and lines. 

    when it comes to cloud IaaS, it may well be more a good option for groups to have choice to hold their current utility investments and customizations, but migrate those to a cloud IaaS platform of their choice.  

    Even while adopting SaaS, most agencies will finally end up with a hybrid IT ambiance, including local data center and standard server hosting, in addition to true SaaS and IaaS cloud substances. You may additionally find it makes feel to take advantage of the efficiencies provided via a leading IaaS company, comparable to AWS, in aggregate with the application you have already licensed and customised to aid your enterprise.  

    Rimini street can also be your ally in this transition. we will support your internally-deployed and cloud-hosted environments in a unified vogue. let us be your trusted, impartial advisor, offering software-impartial point of view on which new cloud functions and functions take advantage of feel to your business, in response to our insight into your environment and operations.  

    Over 2600 of the area's leading businesses including 15% of the Fortune 500 and international 100 have moved to Rimini street, saving up to 90% off their charge of utility renovation and guide, while having fun with a better first-class of service. if you are working Oracle and in view that the cloud, now could be an outstanding time to confer with Rimini highway.

    this article at the beginning regarded on the Rimini street weblog.


    Oracle Introduces Oracle Siebel department Teller eight.1.1 | killexams.com Real Questions and Pass4sure dumps

    REDWOOD SHORES, CA--(Marketwire - 05/04/11) - Oracle (NASDAQ:ORCL - information)news facts

  • Oracle Siebel department Teller, free up eight.1.1 is now frequently obtainable.
  • the new unencumber points client-centric enhancements, improved transactional and reporting capabilities, and new functionality to guide client provider initiatives and operational efficiencies in the channel for retail banks backyard of the USA.
  • To allow more advantageous flexibility in serving customers and force increased productiveness, free up 8.1.1 points expanded handle over customer periods and cashless guide for non-fiscal customer servicing wants.
  • Oracle Siebel department Teller is now entirely integrated with Oracle business Intelligence, simplifying and streamlining record introduction for better and extra well timed operational perception.
  • The answer points expanded regular ledger transaction capabilities, as well as performance for facilitating international wire transfers, allowing U.S.-primarily based banks to all of a sudden index particulars for and structure a global wire switch with foreign bank account number (IBAN) guide.
  • additionally, pre-packaged language translations shorten the implementation time for supported languages.
  • Certification on more recent Oracle and IBM software structures allow users to stay latest on hardware and utility infrastructure and help operational effectivity.
  • assisting Quote

  • "at the same time as banks expand their online and wireless presence, they continue to be focused on optimizing client carrier and operational efficiency on the department stage," referred to Ashwin Goyal, group vice president, product administration, Oracle economic features. "Oracle Siebel branch Teller 8.1.1 gives banks new flexibility and energy to give personalized carrier to an more and more distinct customer base, while streamlining department operations and reporting."
  • helping materials

    About Oracle Oracle (NASDAQ:ORCL - information) is the realm's most finished, open, and built-in company application and hardware systems enterprise. For greater suggestions about Oracle, please seek advice from our web site at http://www.oracle.com.TrademarkOracle and Java are registered trademarks of Oracle and/or its affiliates. other names could be trademarks of their respective homeowners.


    Oracle Siebel vs. Salesforce faceoff: Siebel is extra versatile | killexams.com Real Questions and Pass4sure dumps

    here's one aspect of a Siebel vs. Salesforce.com debate. The different aspect argues that Salesforce.com is inventing a future that Siebel desires to be part of.

    There is no reasonable debate when it comes to Oracle Siebel vs. Salesforce.com since it isn't a true apples-to-apples assessment. Siebel is a multi-faceted, business consumer relationship administration (CRM) product offering vertical performance and platforms, while Salesforce.com is multi-tenant, providing confined scope and an environment this is much less "risk-free" than popularly recounted. Having worked with both programs for years, for me there are pros and cons to each and every; each client has selected necessities to accept as true with. however, Siebel is far more powerful, professional and flexible.

    each Siebel and Salesforce.com have a CRM element, however Siebel goes past Salesforce.com -- no longer with no trouble within the revenue, marketing and capabilities elements, however in its flexibility as neatly. Siebel presents a hybrid mannequin for diverse organizations, giving them the option of working offline, on-premises, hosted by using Oracle or hosted with the aid of the client firm. moreover, Siebel has distinctive vertical options, including car, telecom and pharmaceutical, so the device will also be applied to a specific trade or client's needs and has the functionality required for that trade's business methods. Siebel's platform offers capabilities for distinct industries without needing to add on third-party products.

    Saleforce.com might also tout "no software," but that is not fully real. To do issues similar to email or integration with Outlook and other elements, you need to buy one more app from their app change and installation it. Siebel already gives this in its platform, offering a more desirable experience of integrity and reliability than its Salesforce.com counterpart.

    Siebel vs. Salesforce.com on charge

    not handiest does Siebel focus on CRM, it has E-Commerce, E-support, loyalty programs and associate relationship administration (PRM) capabilities, granting companions and vendors entry to a great deal of the performance of the application assisting true collaboration. everything is at one's fingertips without needing to improve or buy add-ons. Salesforce.com starts at $65 to $75 per person per 30 days, but that doesn't consist of any integrations. It lacks reporting or any features that a true business client would desire, which instantly bumps the fee element to at the least $one hundred twenty five per consumer per thirty days.

    Salesforce.com seems cheaper than Siebel, as a minimum at the beginning. however, over the long term, that argument is inconclusive. Let's take Siebel on-premises. at the start there's an IT expenditure when you buy licenses and servers. but over a three- to 5-year period, Salesforce can charge more. this is since you never own it. you're basically renting storage space in an application from Salesforce.com. in spite of the fact that you keep your IT prices flat and also you pay the same per month and might forecast pricing out for the rest of the contract period, at the end of the contract when it comes time to resume, you haven't any control or say in expense raises. You could grow to be paying greater for Salesforce.com than you possibly can for Siebel; you simply ought to make a decision no matter if you need to pay for it upfront with Siebel or continue paying over time with Salesforce.com. agree with that renewal expenses infrequently go down.

    Siebel's value is more suitable on account of the numerous alternatives it has. if you wish to add provider functionality or self-carrier or e-provider, it's there for you. if you need advertising or loyalty administration functionality, this is additionally obtainable within the existing Siebel framework. that you would be able to have industry-specific performance all from one platform -- no should jump from seller to dealer to get what you desire. Salesforce.com does not present anything else anyway Salesforce automation; it does not offer assist for different verticals. You should put in force third-celebration products to get e-mail advertising, name middle or consumer service performance. Now you are spending upwards of $200 or more per consumer per 30 days to get what Siebel presents for much less.

    Siebel vs. Salesforce.com in assist

    Siebel's task-primarily based consumer interface redefines how companies comprehensive earnings, advertising and marketing and repair initiatives in the utility. in terms of its beginning platform, Siebel continues to be on the forefront. An on-premises model is a herbal healthy for midsize and massive organizations that desire more desirable handle over their technical ambiance.

    If Siebel updates its utility, clients can verify it in a nonproduction environment unless the corporation is able to improve. here's extraordinarily critical for gigantic corporations, notably when the CRM application is integrated with other inside techniques as part of order processing and consumer carrier.

    With Salesforce.com, you are particularly constrained in that experience. if in case you have what seem like performance-linked issues, you have to log a assist ticket with Salesforce.com, which might also or may additionally not locate the problem. besides the fact that the enterprise finds the issue, there is little it will possibly do about it since it will affect other clients.

    because Salesforce.com is multi-tenant, any trade made particularly for one customer may additionally negatively have an effect on different consumers. it will possibly lead to a negative domino effect. for this reason changes can't be made always in accordance with any single user. concerns must be normally evaluated to peer what the common have an impact on might be on the atmosphere. If a new client involves Salesforce.com and uploads 5 million new information into the database, chances are high it may have an effect on other valued clientele as neatly. In an on-premises environment, any alterations made will simplest affect you, giving your inner group the luxurious of creating crucial changes.

    Siebel users aren't forced to improve as without delay. Oracle has restricted lifetime aid for a variety of Siebel applications and types. when you are on Siebel eight.1 presently, odds are you might be supported for a very long time so that you can dwell on that path until you are ready to migrate to Siebel 8.2.

    If there is an improve to Salesforce.com, you have become upgraded even if you find it irresistible or no longer and you may have a brief, described window to validate the upgrade before it goes into creation. in case you won't have those supplies accessible on the time, you are out of luck.

    more importantly, you are not supported through one supplier any further with Salesforce.com. you are with Salesforce.com, and with accomplice A for advertising and companion B for client carrier. Who do you flip to when faced with a problem?

    when you are on Siebel and you've got an issue with marketing, you name Oracle. when you have an issue with earnings, client carrier or Outlook, you name Oracle. you have one vendor for every thing. When it comes to aid, realizing exactly who to turn to when you have complications is big, and complications inevitably come up with utility. there's peace of intellect figuring out that you can simply opt for up the mobile and speak to an Oracle aid rep or go online to help.oracle.com. You comprehend Oracle can deal with the concern since you don't have distinct supplier items.

    There is not any handy reply when evaluating products. Inevitably groups have to consider their particular cases and wishes. Salesforce.com is driving a wave of ordinary demand for a whole lot of motives. certainly if businesses have simple Salesforce automation requirements, then Salesforce is a strong contender. Most mature CRM users' wants aren't that fundamental. Questions of ownership versus rent, performance in the cloud, facts protection, customization, CRM breadth within the product and handle all need your consideration.

    Scott Lefante is SaaS mission supervisor for Eagle Creek application capabilities, a U.S.-primarily based IT consulting and technical services business focusing on Oracle CRM, counsel management and e-commerce.


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    Note: This is the first article in a two-part series. Next month, learn how to manage the relationship with your chosen implementation partner.

    When Shire Pharmaceuticals Group plc in Basingstoke, England, began implementing the Siebel Medical Call Center and Siebel e-Pharma CRM applications in 2002, it realized it needed some very specialized expertise -- expertise that it did not possess within its own staff.

    "We did a user requirements plan, which showed that the medical information management component was essentially a content management challenge with a call center front end," recounts John Cogan, global head of information systems and group research and development applications at Shire. "We knew content management well, but we didn't know CRM."

    The Shire team drew up a detailed Request for Proposal (RFP), which it sent out to three consulting companies that it thought might be able to help with its CRM implementation.

    Based on 10 categories, including user requirements and technical assessments, Shire ultimately chose First Consulting Group, a Long Beach, Calif.-based consulting firm that is both certified in Siebel and experienced in content management projects for life sciences companies. Fortunately for Shire, that choice turned out to be a good one, and Cogan credits much of the success to the initial partner evaluation process.

    "It pays to be clear on what you're looking for before you start," advises Cogan. "Spend time detailing the requirements of the project, as well as other criteria for your selection. The key aspects for us were the fixed scope, fixed price and fixed time. So the vendors knew the plan when bidding."

    As Cogan discovered, when faced with an expensive and complicated Siebel implementation, having an experienced and knowledgeable consultant to rely on is not only comforting, but often critical to the success of the project.

    Why "Siebel-certified" pays off

    Siebel partners bring a combination of technical and business process expertise, said Steve Bonadio, vice president at Meta Group Inc. That can be especially important in terms of their vertical industry know-how. "They can bring in appropriate subject matter experts, while most organizations don't have a clue as to what a best practice process should look like relative to their industry."

    "Someone who'd been implementing Siebel for a while is going to understand what you can, and cannot, do right from the start. They're going to have some prebuilt integrations and best practices on hand that they can use to jump-start a project," said Sheryl Kingstone, program manager for the Yankee Group's customer relationship strategies area, noting that the cost of a certified Siebel systems integrator will likely run anywhere from $145 to $225 per hour. "They may cost a little bit more, but if you get [a consultant] who doesn't know what they're doing, you're going to spend a lot more in time and implementation costs to get them up and running."

    But while there's clearly value to hiring an implementer who's skilled in Siebel -- a certified Siebel partner would presumably have a good relationship with Siebel -- you still have to select the right person for the job. One strategy for selecting the software and the systems integrator is to hire a third party, such as an analyst firm, to do the vetting of the RFP responses. This is especially handy for companies that are new to CRM and may not be able to easily assess all the information in the RFP.

    This doesn't mean you should take a hands-off approach to evaluating the proposed implementation partner. You also need to do some research to ensure you have the right person, just as you'd investigate the proposed software product.

    "What I find, unfortunately, is that most of the effort is spent on the product evaluation with relatively little effort placed on the evaluation of services," said Beth Eisenfeld, research vice president at Gartner Inc. "But that integrator is going to be with you for the next 12 to 18 months, or longer."

    Paul Greenberg, author of CRM at the Speed of Light: Essential Customer Strategies for the 21st Century (August 2004, McGraw-Hill Osborne Media) agrees. "If you and the integrator don't have similar definitions of the concepts of success, failure and timeliness, then you're going to have a huge problem."

    Pick your partner, don't be shy

    Greenberg recommends prospective customers visit the consultant's headquarters to observe how the company works and get a feel for its culture. "Tell them you want a tour and to have lunch there, just to get a feel for the company. Observe how the key account manager deals with you, and how he deals with other people in his company."

    In addition, Eisenfeld suggests clients evaluate potential implementation partners based on a list of 11 criteria:

    1. Geographic capability. If you're in Ohio, and your consulting firm is based in California, does it have consultants that can be available to you, on site, when you need them?

    2. Management influence. Senior management needs to respect whoever is brought in, so management's bias should play a key role in the decision.

    3. Industry expertise. You don't want to waste your time teaching the consultant about your industry.

    4. CRM vision. Does the consulting firm understand that CRM is more then a packaged application?

    5. Partnerships. Does it have a real partnership with Siebel? While Siebel experience alone is good, having a bona fide partnership means better access to technical experts at Siebel when you need them.

    6. Functional skills. Does it have experience in sales automation, in marketing, or whatever functional aspects of CRM you're implementing?

    7. Technical skills. Has it actually been in the field learning the ins and outs of integrating, customizing and configuring Siebel?

    8. Staff tenure. You want experienced, senior level implementers -- not recent college grads.

    9. Methodologies. The consulting firm should present its methodology, which includes tools and best practices, much like an architect presents a blueprint prior to building a house.

    10. Contracting practices. Will the consultant write the contract the way you want it to be, whether it's fixed price or with specific service level agreements, among other factors.

    11. Culture. Some firms are more collaborative, others prefer to "take charge," so consider whether the consultant's culture will mesh with your own corporate culture.

    Finally, Greenberg also emphasizes the importance of using references -- a lot of them. But don't get them from the integrator, who will give you good references only, but from Internet search engines, online CRM forums, trade magazines and industry analysts. "Call analysts, go on the 'Net, find lists of customers and start calling them. One in five will talk to you, and then you'll get a real picture of what the company is like."

    Next month: After you've selected your partner, now you've got to work with them. In part two of this article, you will find out how to ensure that your new partnership continues to be happy and productive throughout the implementation process.

    Sue Hildreth is a contributing writer based in Waltham, Mass. She can be reached at sue.hildreth@comcast.net.


    What Oracle Fusion CRM in the Cloud Means for Salesforce and Siebel Customers | killexams.com real questions and Pass4sure dumps

    Home   →   CRM   →   What Oracle Fusion CRM in the Cloud Means for Salesforce and Siebel Customers Posted October 27, 2011 By Herman Mehling     Feedback

    Oracle made a bold move into cloud CRM this month, but what does it mean for competitors like Salesforce and Microsoft and Oracle's own Siebel customers?

    The CRM (customer relationship management) market got a bit busier this month with the entry of Oracle's long-awaited Oracle Fusion CRM, which is also the foundation of Oracle's new Public Cloud.

    As the latest entry in a very competitive market, Oracle (NASDAQ: ORCL) will have to stand out to get noticed. So how does it stack up against established offerings from the likes of Microsoft, Salesforce.com and SAP? And perhaps more importantly for Oracle's longtime customers, will Oracle Fusion CRM spell the end of CRM On Demand, its existing cloud offering based on Siebel, and Siebel CRM?

    "The Oracle cloud is a little different," said Oracle CEO Larry Ellison when he introduced the product suite at the Oracle OpenWorld 2011 user conference recently. 

    The Oracle Public Cloud is both a platform as a service and applications as a service, he explained.

    "The key difference is the Oracle Public Cloud is based on industry standards and supports full interoperability with other clouds and your data center on premise," he said.

    By standards, he primarily meant Java. Oracle's cloud claims to run any app written in Java. 

    The End of Siebel and CRM On Demand?

    One of the main principles of the Fusion Applications development effort was to bring the best ideas, architectural patterns and business practices of all "legacy" applications (eBusiness Suite, PeopleSoft, JD Edwards, Siebel CRM, Retek, and so on) into the new suite, wrote Alexander Hansal in his October 17 blog post.

    Hansal, a technical instructor in Siebel and an Oracle consultant, wrote, "The trained eye will see typical 'Siebel patterns' in Fusion CRM. On the other hand, the requirements for CRM have drastically changed in the last years, so there are lots of new things as well."

    Hansal said Siebel customers have three options: Stay with their legacy application by upgrading to the most mature version (Siebel 8.1.1); augment their existing legacy app with new functionality offered by the Fusion Applications stack; or ditch the legacy stuff and embrace the new Fusion world.

    Customers can easily upgrade, he believes, because Fusion Applications are designed from the ground up to co-exist with Oracle's legacy apps.

    Hansal concluded: "I believe that Siebel CRM is not dead. Too many hours and dollars/euros/rubel have been spent by customers in Siebel projects to naively believe that they will just dump it all for version 1 of Fusion CRM.

    "While I usually don't do too much IT crystal balling, we should see another decade of thriving Siebel projects, but there is a new flower in the garden which we shouldn't neglect (translates to: WAKE UP and get TRAINED on Fusion Applications."

    Oracle Public Cloud: The Complete CRM Package?

    "Oracle is the only vendor that provides a comprehensive suite of enterprise solutions in the cloud, which includes both application services and platform ones," Trip Chowdhry, managing director of equity research at Global Equities Research, wrote in a recent research note.

    Oracle's application services include Fusion CRM, Fusion HCM and Social Networks, while its platform services include Java Services and Database Services – and just this week, Oracle added cloud customer service with the acquisition of RightNow.

    Oracle claims, among other things, that its Oracle Fusion CRM Cloud Service enables organizations to combine customer and product master data information with all CRM processes – which the vendor says is a first for cloud-based CRM solutions. Oracle also claims that the service delivers a consolidated customer center for all CRM business processes.

    Oracle Shuns Multi-tenancy

    Although Ellison indulged himself and his captive audience in taking pot shots at Salesforce, Forrester Research analyst James Staten said he believes the Oracle offering may be more of a direct competitor to Amazon Web Services than Force.com. 

    The strongest evidence is in Oracle's stance on multi-tenancy, said Staten, noting that Ellison shunned a tenancy model built on shared data stores and application models, which are key to the profitability of Salesforce.com (and most true SaaS and PaaS solutions).

    The Oracle Cloud offering is based not on multi-tenancy, but on virtualization containers that allow customers to seamlessly switch back and forth between the private and the public clouds.

    "Oracle will no doubt use its own Xen-based hypervisor, OracleVM, rather than the enterprise standard VMware vSphere," said Staten, noting that image conversion between the two platforms is fairly easy.

    While many enterprise infrastructure and operational professionals will applaud this approach, this IaaS-centric architecture is far more resource-intensive for supporting multiple customers than the Salesforce model, Staten said.

    Microsoft seems to agree with Salesforce, as its Windows Azure model applies tenancy at the application level as well, he added. 

    A big selling point for Oracle could be that the same Fusion middleware software sold on-premises is available in the cloud and that the programming model for Oracle Public Cloud is the same open standards-based languages of Java, BPEL and Web services. 

    "This is in clear contrast to the walled gardens of most other PaaS offerings," said Staten. "Microsoft comes closest to this value proposition as most open languages and web services are supported but the middleware services of Azure are not one-for-one with their on-premise equivalents."

    No doubt some IT pros will laud this architectural consistency, as it significantly eases the migration of Java apps between on-premises and cloud.

    Pricing and Financials Coming

    While Ellison announced a collection of cloud services – four SaaS applications and 4 PaaS services – only a subset of these appear on the cloud.oracle.com site. 

    Only the company's database and Java services are shown as PaaS services, with the already pre-existing CRM and human capital management as SaaS applications.

    Staten said management and Fusion Financials (Oracle eBusiness Suite) are expected to follow at the SaaS layer, with a data service to supposedly rival Azure. Lots of unknowns remain for this service, the biggest being pricing, said Staten.

    While Ellison talked about an AWS-like pay-per-use model, he also stated the requirement of a subscription. 

    As every instance will include at least either an Oracle database or a WebLogic app server, users can expect each instance to cost far more than Amazon's $0.08 for a small VM, said Staten.


    Oracle’s BI Suite Reborn? | killexams.com real questions and Pass4sure dumps

    Oracle’s BI Suite Reborn?

    The revamped BI Suite incorporates analytic technology from the former Siebel Systems Inc., which Oracle acquired 16 months ago.

  • By Stephen Swoyer
  • 01/31/2007
  • It was just about a year ago that Oracle Corp. unveiled Oracle Business Intelligence (BI) Suite, a revamped, enlarged, and Project Fusion-ized version of its erstwhile Oracle Business Intelligence offering.

    At the time, some industry watchers groused that Oracle BI Suite promised a bit more than it actually delivered. There may have been something to that (http://www.adtmag.com/article.aspx?id=18373), but with Monday’s release of a revamped BI Suite offering, Oracle hopes to put such grumblings to rest.

    The retooled package, dubbed Oracle BI Suite Enterprise Edition 10g R3, incorporates analytic technology from the former Siebel Systems Inc., which Oracle acquired 16 months ago. The new R3 release amounts to an incremental upgrade over Siebel 7.8, even as it adds significantly to the functionality of the BI Suite Enterprise Edition which Oracle first introduced last March.

    Nor does the new BI Suite incorporate the ETL and data integration assets of the former Sunopsis Inc., which Oracle nabbed late last year. Not yet, at least: earlier this month, Oracle unveiled a re-badged version of the former Sunopsis technology, dubbed Oracle Data Integrator (ODI), on its Oracle Technology Network Web site. Unlike Oracle Warehouse Builder (OWB), ODI is designed to complement Oracle’s Project Fusion middleware layer.

    Oracle plans to provide more details about ODI in the coming weeks, officials promise. In the meantime, they say there’s plenty for new and existing customers to explore in the retooled Oracle BI Suite.

    Oracle Does Right By Its Namesake

    Legend has it that the priestesses at Delphi and at other ancient oracles used to prophesy instantaneously, with little or no pause for reflection or cognition.

    Call it real-time decision-making, circa the first millennium BCE.

    BI-driven decision-making isn’t quite as turnkey. And in this respect, Oracle’s BI technology—like that of its competitors—has charted a more torturous course to real-time nirvana. The reason, experts say, is that real-time BI—or, more precisely, the loosely coupled data and application infrastructure that (in most cases) empowers real-time decision-making—is a lot more complicated than spontaneous divination.

    That’s why Project Fusion gives Oracle a demonstrable edge, officials claim. True, it might have been born of necessity—i.e., as a means to integrate Oracle’s disparate PeopleSoft, J.D. Edwards, and classic applications—but Project Fusion also gave Oracle an opportunity to optimize the integration between and among its constituent applications.

    The result, experts say, is a cohesive BI Suite whose whole is much greater than the sum of its disparate parts. “Unlike products such as Oracle BI Discoverer, Oracle Reports Services, and Oracle Portal, the query and delivery tools within BI Suite Enterprise Edition were built from the ground up to share the same metadata, application server platform, calculation infrastructure and administration tools,” writes Oracle consultant Mark Rittman.

    Nor does R3 disappoint on the real-time tip. Nearly a year into its Project Fusion make-over, the revamped Oracle BI Suite delivers what Oracle officials claim are bona-fide real-time capabilities—including a real-time Interactive Dashboard component. “We made some enhancements to the Oracle Interactive Dashboards, which make those dashboards even more interactive [so that users can] change presentation variables on-the-fly, change the value in real-time and have the analytics be calculated on-the-fly,” says Rick Schultz, vice-president of Fusion Middleware with Oracle. “They [are] instantaneous [calculations]. Before, there just wasn’t an easy way to quickly sub in a new value and have the entire set of information recalculated based on that new variable. Now there is.”

    Other improvements include support for conditional chart formatting, PDF generation (such that users can generate PDF files from snapshots of their interactive dashboards), and JSR168 portlet support. Oracle Answers—the BI Suite’s ad hoc query and analysis tool—also gets an R3-ready revamping, says Schultz: “We’ve added a drag-and-drop layout editor [and] we’ve added a calculations editor to make it easier for end-users to modify a formula.”

    While a lot of new Oracle BI Suite features came from Siebel, its revamped reporting component—which boasts pixel-perfect reporting capabilities—is homegrown, officials claim. “The reporting came from Oracle, [what used to be called] Oracle XML Publisher, which we now call Oracle BI Publisher. It supports pixel-perfect analysis and reporting,” Schultz indicates. “So you can do documents to forms to checks, statements, invoices, labels, etc. It also supports editing and production in Word and Excel and Adobe Acrobat.”

    Speaking of Word, Excel, and other Office productivity tools, the revamped BI Suite Enterprise Edition boasts improved Office integration, too. New features include support for most Office output formats, enhanced data export capabilities, and live interaction with Word, Excel, and Powerpoint.

    Elsewhere, Oracle officials touted features like improved data mart automation—such that users can create data models directly from business views and automatically generate the physical data mart structure—improved performance (including native 64-bit support, a new hypercube infrastructure, and multi-pass calculation optimizations and others), and other niceties.

    Big Deal or Big Brouhaha?

    So just how big of a deal is Oracle BI Suite Enterprise Edition R3 10g? Oracle consultant Rittman says it’s all a matter of perspective.

    “This is more or less what Siebel themselves planned to release as part of the Siebel 8.0 stack, but it’s got Oracle’s XML Publisher integrated—[although it’s] now known as BI Publisher—plus it’s got some integration points with Oracle Fusion Middleware,” Rittman says. “It’s not dramatically different [than] Siebel Analytics 7.8; it’s more of an update to the existing product rather than a complete overhaul—this will come with the 11g release in 2008.”

    In this respect, Rittman says, while R3 is a significant improvement over the first rev of Oracle’s BI Suite, it’s only an incremental improvement, at best, over Siebel’s next planned analytic release. “[R3] is a big improvement over the previous offering,” if by “previous offering” one means Oracle Discoverer, Oracle Reports, and other legacy offerings, he says. “If … you mean Siebel Analytics 7.8, then it’s not a major overhaul—this will come with 11g.”

    About the Author

    Stephen Swoyer is a Nashville, TN-based freelance journalist who writes about technology.



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