|Exam Name||:||IBM WebSphere Commerce V7.0 System Administration|
|Questions and Answers||:||112 Q & A|
|Updated On||:||February 21, 2019|
|PDF Download Mirror||:||Pass4sure 000-724 Dump|
|Get Full Version||:||Pass4sure 000-724 Full Version|
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Java-based mostly (JDBC) information connectivity to SaaS, NoSQL, and large statistics. down load Now.
for people that have worked with WebSphere Commerce v7.0, developer toolkit installations don't include or give a copy of the DBClean utility. if you are looking to leverage, look at various, or improve for the DBClean utility you should permit the utility to run within your toolkit environment.
note: Developer toolkit installations handiest comprise a minimum quantity of entries within the CLEANCONF table. To completely execute the necessary DBClean utility statements, an export of information from a server installation is required; in any other case, customized statements need to be developed and inserted for execution.
To permit the DBClean utility to your WebSphere Commerce v7.0 developer toolkit setting up observe the steps below:
word: here variables are referenced throughout the guidelines.
Step 1. replica and $WC_HOME\bin\setenv.bat file to $WC_HOME\bin\setenv_dbclean.bat.
Step 2. modify the $WC_HOME\bin\setenv_dbclean.bat file to include right here line, and set the DB2_DRIVER variable, substituting the appropriate price for the $DB2_HOME variable.set DB2_DRIVER=$DB2_HOME\java\db2jcc4.jar;$DB2_HOME\java\db2jcc_license_cu.jar
Step three. copy the file contents beneath and create a brand new $WC_HOME\bin\dbclean.bat file, or replica the dbclean.bat file from a windows server installation to the $WC_HOME\bin directory to your toolkit and alter it to reference the proper $WC_HOME\bin\setenv_dbclean.bat file created in steps 1 and a couple of.name setenv_dbclean.bat set CP1=%WCS_HOME%\lib\Utilities.jar;%WCS_HOME%\lib\jtopen.jar;%WCS_HOME%\wc.ear\Enablement-BaseComponentsLogic.jar;%WCS_HOME%\houses;%WAS_HOME%\java\jre\lib\xml.jar;%WAS_HOME%\lib\xerces.jar;%WAS_HOME%\lib\j2ee.jar set CP2=%WCS_JCE_CLASSPATH%;%DB2_DRIVER%;%ORACLE_DRIVER% set CP3=%CP1%;%CP2% %JAVA_HOME%\bin\java -classpath %CP3% -Dos=windows -Dwclogdir=%WCLOGDIR% -Doracle.jdbc.J2EE13Compliant=real -DWCS_HOME=%WCS_HOME% com.ibm.commerce.clean.DBClean %*
Step 4. Insert appropriate CLEANCONF table facts as vital.
For extra tips on executing the DBClean utility, please consult with the WebSphere Commerce information middle subject matter, Database Cleanup Utility.
IBM (IBM) may be set to cash in on customer and enterprise developments as its cloud-based mostly consumer and blockchain-based mostly deliver chain solutions take off.
"The truth today is that corporations are most effective 20% into their cloud event, focused on getting the "effortless" cloud native workloads up and running," IBM mentioned in a press release. "To get during the next eighty%, which will be the crucial, extra complex workloads, they should be capable of stream and control statistics, services and workflows across diverse clouds and latest IT methods."
The commentary adds that the rising hybrid multi-cloud probability is estimated to be $1 trillion market through 2020, whatever thing that IBM's purple Hat (RHT) acquisition is aiming to trap upon.
possibly, the nevertheless-nascent blockchain effort is even further below-penetrated, providing yet greater increase potentialities for these eyeing the future shift.Sector particular
Amazon (AMZN) has long been the king of cloud driven eCommerce options, but IBM can be adding some jewels to its personal crown quickly adequate.
Chris Wong, vice chairman method and business Ecosystem at IBM, highlighted customer facing and sales concentrated sectors as key targets for IBM's initiatives.
Wong informed true money that the largest secular shift amongst retailers, for example, is the circulate to cloud and AI-driven ecosystems that may assist keep site visitors, ecommerce, and birth potential that are all pivotal to performance for dealers.
"pretty much every retailer is asking at using AI and cloud," he stated. "it be a great deal just like the shift to digital within the first place."
As changed into seen within the shift to digital in the beginning, folks that embraced the change succeeded while folks that denied the vogue languished. Sears is probably going the most seen casualty of the ecommerce period.
Wong explained that the shift to these platforms is no longer virtually purchasing and promoting with no trouble, as has been displayed by way of ecommerce growth in China and East Asia above all through Alibaba (BABA) , but also about marketers knowing their purchasers.
"we will create solutions for buyers in accordance with what they are looking for," he introduced. "A save subsequent to a college versus subsequent to a retirement domestic might be diverse and have distinctive needs. here's one of the most key explanations that IBM bought purple Hat; to accelerate the multi-cloud options that enable flexibility to fulfill hyperlocal client demand."
The personalized product presentation tailor-made to each client will be the key to the success of dealers in his view and consequently necessitate a starting to be pipeline of companions for IBM.
For retailers moving forward, a chicken's eye view of their operations when it comes to both demand and supply as well as protection should be pivotal to setting apart themselves from their competition, Verizon enterprise options vice president Michel Dupre advised real cash.
"data analytics is foundational to each front and back ends," she explained, "Connecting with shoppers to fulfill the buy on-line fashion is key. The bar will always be raised for marketers."
She indicated that the technological execution will be a key element for dealers, both online and in-keep, especially as the consumer is still amazing. Of path, cloud and synthetic intelligence should be a first-rate aspect of this effort.
The potentialities for IBM primarily are bolstered with the aid of the reticence of sellers to make the most of Amazon, on the grounds that the Jeff Bezos-led behemoth has crushed down the trade for years. That removes the biggest competitor in the area from the competitors in cloud.
The cloud center of attention is barely further brought into focal point as the company offloads non-core ecommerce platforms which are greater aligned with the preliminary shift to digital instead of the place Wong anticipates the business heading.
WebSphere Commerce, the company's suite of digital commerce solutions, is moving to HCL technology after a $1.8 billion take care of the Indian ecommerce leader announced in December.
"After the deal closes, IBM will now not have a commerce platform," Forrester analysis director Allen Bonde pointed out. "IBM is carrying on with to reformulate its strategy as an end-to-end enterprise solutions company, even as it doubles down on open supply and cloud development tools and technologies comparable to AI and blockchain. promoting off these collaboration and journey property may still help to filter space for investing additional in these areas and greater unexpectedly executing its SaaS vision."constructing on Blockchain
The enterprise's big guess on blockchain could also be a big payoff.
"We see a robust pipeline as clients have an interest in the benefits of blockchain behind their firewall," CFO Jim Kavanaugh advised analysts on Tuesday.
The efforts in supply chain solutions with blockchain in particular, which were lately highlighted by IBM's partnership with Ford (F) to tune cobalt sourcing and Walmart (WMT) to track meals provide chain, indicate that one of the greatest players in the retail and automotive spaces are certainly buying into this vision.
The initiation of blockchain give chain with Walmart has reduced its illness response time from days to mere seconds, highlighting the cost in the technology.
"Walmart has in fact leaned in with its use of technology," Wong commented.
For reference, ReportLinker has forecasted the world blockchain market size to grow from $1.2 billion in 2018 to $23.three billion with the aid of 2023, at a Compound Annual increase fee (CAGR) of eighty.2%.
The focus of IBM on retail giants is additionally apropos judging by using the forecasts of the document.
"The retail and eCommerce industry vertical is expected to develop at the maximum CAGR in the blockchain market via vertical all the way through the forecast duration," the file states. "Retail and eCommerce companies are making massive investments to boost consumer event."
The investments will possible support IBM, which is right now setting up itself as a frontrunner within the space.Broader Lens
The potential of a cloud and blockchain provider like IBM reaches beyond effectively retail as neatly, as deals with multi-million-dollar, multi-facted agreements with, BNP Paribas (BNPQY) , Vodafone (VOD) , and Juniper Networks (JNPR) reveal.
Wong referred to he expects the horizontal integration of technology into these numerous industries, both in supply chain and consumer facing company classes, to preserve a robust pipeline of business for the IBM ecosystem to department out.
For those looking for functional purposes of red Hat's integration, the thesis on the primed pipeline in cloud gives a amazing one, peculiarly if the cloud shift is as underpenetrated as IBM suggests. If one is bullish on blockchain, that section handiest bolsters that superb outlook.
So, whereas the tech big drops a few of its ecommerce oriented features, the company may be positioning for a an awful lot extra pertinent paradigm shifts which are nonetheless constructing.
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Some sites are stupid.
They don’t comprehend you; they don’t recognize what you love; and that they don’t recognize what you want. although you’re among the many tiny six percent of visitors that log in, the web site is the website is the web site.
“until you set the $four billion a year that Amazon puts into its know-how, you grow to be with a fine looking dumb website,” Joelle Kaufman, BloomReach’s head of marketing and partnerships, told me the previous day.
“We use technology to free up that potential and make every internet adventure — mobile, pill, computer — oriented across the individual and their need at that moment.”
graphic credit score: John Koetsier
It doesn’t work the way you may believe it really works.
in its place, the enterprise makes use of its computing device discovering applied sciences, which at present drive over 1000000000 web interactions a day, to get to understand you identical to an old school proprietor in an old style shop might.
“All that demographic facts doesn’t correlate to your intent,” Kaufman says. “We care about what you do … for example, if you click on on ‘what’s scorching at the moment,’ automatically i know what you’re drawn to, and i be aware of that you’re attracted to social media, and i know that you simply’re drawn to what other americans suppose.”
The company’s SaaS technology integrates into e-commerce and other sites and learns habits over time, fingerprinting clients now not with the aid of tracking them however with the aid of looking at what they do and seek. That identification is first rate adequate that with out asking who you are or violating your privacy, BloomReach is aware of a specific tourist who comes on a computer, then on a smartphone, and then on a pill, Kaufman observed.
but it’s not enough to establish company.
To be wise, a site additionally has to have in mind what you want, even if it's a strapless prom costume with sequins or a high-powered chopsaw. BloomReach does that through staring at what you click, and realizing — as an individual would — what the keep’s inventory is. click on strapless prom clothes, and you’ll see extra of them, although you come back tomorrow from your pill, no longer your telephone.
opt for for shinier, bedazzled versions, and BloomReach will show off more alternate options.
graphic credit: BloomReach
and then, the website itself stops being a static aspect made of information and pictures, but a completely dynamic utility. With its deep integration, BloomReach can exchange even web site navigation, product filtering alternatives, and create personalized pages, right on the fly for each person. Even your web site search and your search time period autocompletion is customized to what you’re drawn to right now.
“we're a large statistics business with a whole lot of DNA in computer getting to know,” Kaufman says. “We’re a content material-aware sample focus computing device, and we're capable of join the non-logged-in consumer across all their gadgets.”
There’s a line the business doesn’t pass, despite the fact.
“We appreciate you, but we don’t say ‘hi there John, we realize it’s you, now on cellular.’ That’s creepy, and that’s incorrect … but we do display you things extra customized to you,” Kaufman told me.
personalised experiences are what we now have come to expect as standard and natural from know-how, educated as we're by Amazon and Netflix. while huge vendors like Amazon or Walmart build their personal (or in Walmart’s case, buy their own) solutions, carriers corresponding to Barilliance, IBM, Magiq, and Adobe all present solutions to aid sellers and others make their sites conscious of who users are and what they need.
BloomReach says, despite the fact, that no-one presents the “soup-to-nuts” whole answer that it offers.
interestingly, despite the fact IBM presents its personal web page personalization know-how, known as IBM personalised Product ideas, it has natively integrated BloomReach into its WebSphere Commerce platform because the “top class, upgraded website search, navigation, and personalization know-how.” That integration can be purchasable in a few months.
One issue is obvious: The effects of customized performed appropriate can also be shockingly decent.
Sears carried out BloomReach’s expertise late remaining 12 months because the very first beta tester, just before Black Friday. The preliminary consequences have been so promising that the retailer stored the technology functioning throughout probably the most important revenue day of the year, and after.
“Sears’ revenue per query became 50 p.c higher,” Kaufman says.
BloomReach is designed for enterprise and greater agents, who pay a month-to-month subscription price for a set variety of “snap requests” to the BloomReach equipment. The minimum month-to-month rate is $7,500.
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(IDG) -- IBM this week posted an advisory on its Web site that alerted customers to a tool that could potentially decrypt administrator and customer passwords residing on servers that use some IBM e-commerce software.
The tool allows a hacker to decrypt and obtain passwords from sites that utilize macros used to conduct e-commerce transactions. Passwords of administrators and shoppers could be compromised via this tool, said the advisory.
The affected IBM e-commerce servers include Net.Commerce: v3.1, v3.1.1, v3.1.2, v3.2; WebSphere Commerce Suite: v4.1, v4.1.1; Net.Commerce Hosting Server: v3.1.1, v3.1.2, v3.2; WebSphere Commerce Suite, Service Provider Edition: v3.2; and WebSphere Commerce Suite, Market Place Edition: v4.1. The vulnerability is found on versions of these servers that run on several operating systems, including IBM's AIX, Microsoft's Windows NT and Sun Microsystems' Solaris.
According to IBM's advisory, administrators first need to verify whether the site has been exposed to the tool. This involves checking the site log for the possibility of a macro exposure to the tool. If a hack is verified, the next step involves eliminating the exposure, which includes changing administrator passwords and securing the macros used to conduct e-commerce transactions. Other recommendations from IBM include changing access permissions to directories and macros.
IBM said it issued the first security alert on this topic in November 1999. Recently, however, hackers released the tool to take advantage of the existing vulnerabilities, prompting the more recent advisory.
According to the Bugtraq mailing list on computer security vulnerabilities, IBM's e-commerce platforms support macro tools that do not properly validate requests in user-supplied input. If a request to a vulnerable script is made, the server can disclose sensitive system information, including results of arbitrary queries made to the e-commerce server database, according to Bugtraq. The hack also allows a hacker to obtain higher account privileges, Bugtraq said.
The mailing list further states that WebSphere Commerce Suite Version 5.1 is not vulnerable to the hack, as it uses different macro technology.
FBI warns companies about Russian hacker attacksMarch 8, 2001Deconstructing DoS attacksMarch 7, 2001Tech firms disagree on source of 'Naked Wife'March 7, 2001One year after DoS attacks, vulnerabilities remainFebruary 8, 2001Microsoft Web sites suffer large scale blackoutJanuary 24, 2001Feds warn about rise in attacks against e-commerce sitesDecember 7, 2000Exchange bug could be exploited for denial-of-service attacksNovember 6, 2000
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Deploy commerce faster and keep pace with the demands of your customers and executives. Read this blueprint to learn how to create your own microservices-based commerce foundation so you can quickly move onto building innovative and unique shopping experiences for your customers.
We are witnessing a paradigm shift in IT architecture evolution and infrastructure provisioning using infrastructure as code. We also know the pain of onboarding physical servers, and how easy it has become with container technology and cloud infrastructure/platforms/software services (IaaS, PaaS, SaaS, etc). The traditional waterfall model to the current agile/DevOps model to the future NoOps Model gives an opportunity to explore next-generation application architecture. Physical servers, Virtual Machines, then containers, and now serverless computing have acted as a game changer for the cloud computing space. In this post, I will give you a big-picture view of the AWS Lambda service.
Serverless computing is a hot topic in cloud computing architecture. The "Big Five" public cloud vendors — Amazon, Microsoft, Google, IBM, and Alibaba — are heavily invested in serverless. Serverless architectures consist of two concepts: Function as a Service (FaaS) and Backend as a Service (BaaS). These two service models, "FaaS and BaaS," fall under Platform as a Service (PaaS).
AWS Lambda is a FaaS (Function as a service)/ It lets developers run code without provisioning or managing servers. The Lambda service is designed to serve microservices (for example, lightweight web server frameworks like Node.js ) instead of resource-intensive frameworks like Apache, Websphere, or .NET. Since the release of AWS Lambda, microservice applications has become a buzzword and starting point for developers to be part of the cloud journey, as serverless computing is a cloud-computing execution model.
Currently, microservice architecture is spreading in large enterprises and is now one of the the driving forces of innovation. Many companies are already using it; some are very actively implementing it and some are trying to use it. If we can focus on the latest trend in the industry — adopting cloud services — "FaaS" services are drastically increasing. The IT industry is witnessing a WhatsApp-like movement in the adoption of serverless architecture, developing microservice applications in the public cloud.
If we compare Lambda with Docker containers, both have a place in the modern digital enterprise. Both services are used to build microservices, but serve different needs. If we want to eliminate application management and don't care about the architecture, then Lambda (serverless) is the best option. If we want to deploy an application on a specified system architecture and have control over it, then Docker (containers) will be the best option.
Monolithic vs. SOA vs. Microservice Application Design Approach
There are multiple issues a developer can face while developing and deploying a monolithic application, like storing all application components in one archive (EAR or WAR). The size of the file will keep growing when the application is enhanced. With every new release, there are new functionalities and features added, so the code base keep grows. Initially, we can neglect it, but eventually, it will hamper development teams' productivity, as the IDE cannot handle large amount of code efficiently. A small change in one module of the application demands the deployment of the entire application.
Service Oriented Architecture (SOA) is an architectural pattern that guides a business solution to create, organize, and reuse its computing components. Adopting SOA will help developers separate business process from the application and the latest method of application development, i.e. microservice applications with serverless computing, can solve the problems of monolithic and SOA frameworks. Application functionalities are broken down into small services which talk to each other using HTTP/REST (synchronous or asynchronous). For example, an application might consist of services like the invoice management service, the user administration service, etc. These services can be developed independently and we can deploy them independently with one-to-one or one-to-many mapping between services and the database. This will keep things smooth when we touch one module and we can relax because our other module will still be operational.
There are four ways of running code in AWS cloud:
EC2 as IaaS (infrastructure as a service)
ECS as a hosted container environment
Beanstalk as PaaS (platform as a service) to abstract the infrastructure
Lambda as the Intersection of EC2, ECS, and Elastic Beanstalk
Compute options for AWS lambda include VMs, containers, and serverless.
VM: Machine as the unit of scale (abstracts the hardware)
Containers: Application as the unit of scale (abstracts the OS)
Serverless: Functions as the unit of scale (abstracts the application)
Here are some of the most popular use cases of AWS Lambda:
VMs: When you want to configure Storage, Network, OS
Containers: When you want to run servers configure applications and control scaling
Serverless: To run your code whenever it is needed
AWS Lambda runs our code in response to events without provisioning or managing servers. It takes an event from an AWS Resource and creates an Instance to execute it. We only need to provide the code. There is no Infrastructure to manage and no startup/shutdown cost. Scalability and monitoring are built in, and there is zero administration needed.Components of Lambda Lambda Functions
Our code (Java, NodeJS, Python, and any other supported languages)
The IAM role that the code assumes during execution
The amount of memory allocated to our code
AWS Lambda supports Node.js, Python, Java, C#, and Go.
This has been an overview of the AWS Lambda environment for microservices and serverless computing, including its design approach, functions, components, compute options, and use cases.
A commerce architecture built by microservices allows for agile development, shorter release cycles, and faster time-to-market. Read this helpful guide to learn more about how to structure your commerce architecture with microservices.
aws lambda ,microservices ,tutorial ,software architecture ,serverless ,faas ,monolith
Russell L. Jones
In the organized chaos of e-business support systems, enterprise access management (EAM) vendors say they offer the "Holy Grail" of security: a single sign-on (SSO) solution that authenticates users to your Web portal and authorizes access to critical back-end applications.
But your quest doesn't end when you purchase an EAM solution. There is no miracle in that box.
The benefits of EAM are clear. Market-leading products from Netegrity, RSA Security, IBM/Tivoli and others provide critical security and management functions including role-based access control, content personalization, user self-registration and hooks into other security products, such as firewalls, provisioning systems and IDSes. Many EAM solutions can handle multiple authentication options (e.g., user ID/passwords, digital certificates, authentication tokens) and several types of user repositories (LDAP, RACF, NT, etc.). These solutions also offer auditing services and intuitive Web-based interfaces for user and resource management. In short, you can make a compelling business case for EAM, and thousands of organizations are rolling out these solutions today.
Despite these and other benefits, making EAM software work in a heterogeneous enterprise is a complex challenge. Whether your organization is a bank, a health care provider, an insurance agency or another business enterprise, unanticipated issues are almost sure to impact rollout. Getting the most bang for your buck requires significant up-front architectural planning and design, infrastructure investments, process reengineering, training and a change leadership strategy. The bottom line is that implementation is neither as simple nor as easy as some vendors would have you believe.The Benefits: What EAM Can Do
EAM products can bring order to what is often a chaotic Web-based enterprise system. Understanding the core capabilities of these products will help you match your business requirements to the right solution and make the case for purchase.
1. Single sign-on can be achieved across Web-based applications. SSO has been an elusive goal for security practitioners since the advent of client/server computing. Prior to the Internet, a number of products -- typically based on complex scripting languages-attempted to address SSO for mainframe, midrange and client-server environments. Behind the scenes, these products were actually storing the user IDs and passwords of each user for each application that they needed to access. In complex IT environments, implementation was difficult and administration onerous.
EAM products address this issue in different ways. Netegrity's SiteMinder 4.6 and RSA's ClearTrust SecureControl 4.6.1 (formerly owned by Securant Technologies) provide SSO across Web applications residing on different Web servers -- within the same domain only -- using a secure, nonpersistent, encrypted cookie on the client interface. Assuming that each of the Web servers is protected by an agent, the cookie is presented to each application that the user wants to access.
IBM/Tivoli's Policy Director 3.7.1 takes a different approach. A secure credential is built for the user on Policy Director's WebSeal, a reverse proxy that sits in front of the Web server. The credential is presented each time a user attempts to access Policy Director-protected Web applications.
Each of these three vendors is planning on supporting both the cookie- and proxy-based SSO methods in upcoming releases.
2. Authorization logic can be abstracted out of the applications. EAM solutions provide basic centralized authorization to give users access to multiple Web-based applications. For example, Tivoli's Policy Director provides an "entitlement" service that will dynamically build a list of all applications that a user is "authorized" to access.
The entitlement page is built once the user has been authenticated by Policy Director. Policy Director may protect dozens of applications, but the user will only see links to the applications that he is "entitled" to access.
SecureControl 4.6.1 has a particularly interesting feature for authorization called "Smart Rules," which provide "dynamic permissioning." This means SecureControl can change a user's authorizations at runtime based on variable data, such as current credit balance.
3. Content can be personalized. EAM-based content personalization can change the access interface or system actions based on user information. For example, when a user attempts to access a Web application, additional information (attributes) can be passed to deliver a personalized response. For instance, if User A belongs to the Senior Payroll Analyst group, his HTML page will display four buttons for four different types of payroll transactions to be executed. If User B belongs to the Junior Payroll Analyst group, he will see only two buttons.
Developers can code the application to make use of this capability. One state health care agency, for example, made this a fundamental requirement for Web-based access to three key applications for customers and employees.
In order to extend this functionality, many EAM vendors are working on developing hooks into standard portal applications such as Epicentric, PlumTree, BroadVision, Vignette and ATG. Netegrity recently acquired DataChannel, a portal vendor.
4. Administration functions can be delegated. One of the most valuable features of EAM solutions is the ability to delegate security administration. This is particularly valuable when you want to delegate authority for a hosted application to a business partner.
The leading EAM solutions all have robust delegated administration capabilities. RSA's ClearTrust Secure Control excels in this, and Netegrity has significantly improved this function in Delegated Management Services 2.0.
The potential cost savings could be significant depending on how many business partners would otherwise be centrally administered.Caveats: What EAMs Can't Do
Though EAM solutions have impressive capabilities, they also have limitations. Knowing these shortcomings will help you set realistic expectations, make smart purchasing decisions and plan for integration.
1. It's not plug-and-play. Some EAM vendors boast about how quickly their product can be up and running out of the box. In one case, a vendor claimed that they could do it in under a day at the client's site. What the vendor didn't say was that meant a stand-alone NT server connected to no applications, with only a couple of test users.
The reality is that much planning, architecture and design is needed to implement any of the EAM solutions in a complex environment:
Even "simple" implementations will face issues that impact the project. For example, one insurance company required Web-based authentication to a single application only, without complex levels of authorization. Nevertheless, the firm still had plenty of complex integration issues to deal with.
2. EAM doesn't deliver complex authorizations out of the box. No EAM product addresses complex authorization logic without customization. The degree of custom authorization code depends on the EAM solution and the complexity of your application. Often, custom code in the application will be needed to invoke the authorization engine through the vendor API, which could require a significant amount of development.
3.Cross-domain interoperability is a problem. One of the biggest gaps in the EAM space is the inability to pass security credentials between different EAM/custom Web security solutions. In a likely scenario, a customer logs on to your Web portal, protected by EAM Solution A, to conduct a transaction. But information needed to complete the transaction must be obtained from a business partner's site, protected by EAM Solution B. When the customer clicks your business partner's link within your portal, he will most likely be required to re-authenticate, since the security credential generated by one product isn't recognized by the other.
An XML-based protocol, SAML, is being developed to address this issue (more on this later).People and Processes Count
Perhaps the biggest obstacle to EAM deployment is underestimating the scope of the project.
EAM solutions impact three critical parts of any business: people, process and technology. Typically, the technology gets most of the attention and the people and processes are given short shrift. If that happens, the project will falter, and the results won't approach the goals for the implementation, at least not without a lot of extra time, money and aggravation. Focusing on three critical areas before implementation begins will help assure success:
Deploying EAM involves everyone from systems managers and developers to end users. A change leadership strategy should include a communications plan, a training plan and a stakeholder analysis. Everyone in the organization should understand their roles and responsibilities and receive appropriate training.Learned in the Trenches: Making EAM Work
There are several basic steps that lay the foundation for a smooth and successful EAM deployment.
1. Invest time in architectural analysis and design. EAM implementation can have a profound effect on current and future IT architectures. Understanding how EAM will be integrated will mean getting it right the first time. Key architectural elements to consider include:
Assuming you are integrating multiple applications, you'll want your LDAP schema to be complete on the first pass. Analyzing applications that will come under the EAM umbrella will reveal common data elements that determine authorization decisions. Such a data element may be a user role that means the same exact thing to multiple applications (e.g., "claims adjuster"). The results of this analysis will be direct inputs into the schema design for the EAM product's user repository (e.g., LDAP).
Without this analysis, the schema design will most likely be tightly coupled with the first application integrated with the EAM product. When the second and third applications are on deck for deployment, the schema will have to be modified to accommodate those applications' authentication and authorization requirements. That, in turn, could require recoding the first application. The result is delay, and a lot of extra time and money.
2. Expect bugs. Fastest to market wins. Software vendors ramp up their development cycle to beat the competition to market. Quality assurance suffers, and the result is often software bugs.
It's reasonable to expect to encounter bugs and plan for them in an EAM implementation. Vendors conduct much of their testing in greenfield environments. Even with strong testing and QA, vendors will never be able to find every bug simply because of the diversity and complexity of the IT environments in which their products are deployed.
The project plan should allow sufficient time for unit and string testing the solution. The string testing of the EAM solution should be linked to the application's string testing, and thus coordinated with the application deployment team.
3. Double estimates for development efforts. Much of the excitement surrounding EAM is the promise that authorization logic can be abstracted from applications and deployed within the EAM solution. In theory, this would save on development effort, since reusable authorization logic could be invoked by any application that needed it. But EAM products aren't yet at this stage. Plan on a lot of development time.
The most effective way to determine how much development effort is required is to gather all of the functional authentication and authorization requirements for the applications to be integrated. Combined with use cases describing how the application will work, the functional security requirements should provide a good estimate of the development time, including custom security coding. As a rule of thumb, double that estimate. It's not unusual for complex EAM rollouts to take several months from purchase to initial launch.
4. Create standard interfaces. Many EAM solutions provide security APIs to enable applications to invoke security functionality beyond what you get out of the box. But these aren't standard APIs, so plan on a learning curve for developers. More importantly, the application itself will be bound to that API, so the application code must be rewritten if one EAM solution is replaced with another, or if the application/platform is upgraded to a new release.
Creating an application isolation layer via standard interfaces will reduce the need for costly and time-consuming re-engineering by shielding applications from vendor-specific code.
Looking ahead, an extension to the Java security model called Java Authentication and Authorization Service (JAAS) addresses this issue.
5. Build security from the bottom up. Many organizations don't get the full benefit of EAM because there isn't a well-defined design for the security process that exploits the full range of EAM authorization functionality. Or, sometimes the security design isn't integrated with the application development team's systems development life cycle (SDLC).
In either case, the development team will be hard-pressed to go back and redesign its application if and when security requirements are introduced. Changing requirements for a Web-based cash management application, for example, hindered integration at a major banking institution. The result is delay or, worse, a deployment that only takes advantage of the product's basic authentication features.
Contrast this with a success story-a site in which the security process was integrated into the development team's SDLC from the earliest stages of development planning. This "security-aware" SDLC was accessible to the organization's development community via their intranet. At each phase of the SDLC, the EAM implementation team guided the developers through the relevant security process points. The result was a robust EAM implementation, unimpeded by changing requirements.Where Is EAM Technology Headed?
As EAM solutions evolve, expect important new features, functionality and integration with complementary security technologies.
Interoperability among EAM products is a problem in search of a solution. It's critical to establish a way to jump from a host Web site to a business partner's Web site without having to re-authenticate. EAM vendors such as Oblix, IBM/Tivoli, Netegrity, RSA Security, Entrust and Entegrity are working on an XML solution for the exchange of authentication and authorization information among EAM products.
The protocol, noted above, is called Security Assertion Markup Language (SAML), and is being sponsored by the Organization for the Advancement of Structured Information Standards (OASIS). SAML defines a common language for describing authentication and authorization "assertions." Last fall, Netegrity released a Java-based SAML developer toolkit called JSAML.
As mentioned above, Java Authentication and Authorization Service (JAAS) enables developers to implement authentication and access control functionality while minimizing vendor-specific coding within the application. This will allow customers to switch EAM vendors and/or upgrade their applications or platforms without extensive recoding. Leading EAM vendors such as IBM/Tivoli and Netegrity already provide support for JAAS.
Application server authentication and authorization will be employed by EAM products to provide granular access control out of the box. Many high-end application servers -- such as BEA's WebLogic Enterprise edition and iPlanet's Application Server Enterprise Edition -- provide their own native authentication and authorization security mechanisms. However, these mechanisms can only be leveraged by the applications written on the application server platform. Thus, other platforms, such as client/server and legacy systems, would still need to be secured and managed by yet another security solution.
When an application server's security system is integrated with an EAM vendor's solution, the result is one centrally managed, policy-based security solution that allows security policy to be applied and managed across Web-based, client/server and legacy applications. Examples of this kind of integration are between IBM/Tivoli's Policy Director with IBM's WebSphere, Entegrity's AssureAccess and RSA's ClearTrust SecureControl's with BEA's WebLogic application server, and Oblix's NetPoint with iPlanet's application server.
Other EAM enhancements on the horizon include:
These global enhancements, coupled with the evolution of specific product features, bolster the case for EAM. With the right amount of intelligence and effort, EAM becomes a viable security solution for today's e-business, with the promise of better things to come.Goliaths Vie for 'Net SSO Supremacy
Microsoft and Sun Microsystems are pumping rival plans for global SSO authentication to prime commerce on the Internet. Consumer and business users would have a single profile that would grant access to services across the 'Net, using any platform.
Microsoft's Passport, part of its .NET My Services initiative, already has a foundation of 165 million accounts, amassed largely from automatic registrations signing up for Hotmail and Instant Messaging. The company's latest OS, Windows XP, continually prompts users to register for this service.
Sun's Liberty Alliance, announced in October, started with 50 companies, including Bank of America, GM and United Airlines. The Alliance would allow a user to sign up at a secure interface and access customized information services.
AOL Time Warner, the third player in the arena, hopes to leverage its 31 million subscribers to make its Magic Carpet the standard.Health care case study: The personal touch
RSA's SecureControl makes delegated administration a no-brainer.
Health care providers are particularly sensitive to security because of federally mandated protection of patient information under the Health Insurance Portability and Accountability Act (HIPAA). Transmitting sensitive medical data across the Internet, intranets and extranets leaves no margin for error.
A state government chose RSA Security's ClearTrust SecureControl 4.6.1 because it delivers on EAM's value in providing delegated administration and personalization. When the job was done, both patients and internal users had secure, single sign-on access to applications of three state-run health care providers through a Web portal. Authorization and personalization for all three applications was managed via dynamic, customized JSP Web pages.
Delegated administration is a major strength of SecureControl. Its module provides an easy-to-use Web interface to create users quickly. This function can be delegated to other administrators within an organization or at a business partner site, which relieves the burden of routine functions from central administration and can reduce costs substantially over time. The robustness and flexibility of the Delegated Administration module have earned high marks in the industry, making it a good match for this agency.
Using the SecureControl JDK library, the agency added a custom-built delegated administration Web interface to its standard user interface. SecureControl's delegated administration provided procedures that conformed to agency security policy.
There was an issue with personalization, however. The agency's Web page personalization displays the user's full name and dynamically filters links, so the user sees only what he's authorized to access. SecureControl's Runtime API was used to filter the links, but couldn't pull basic user information, such as first and last name, from its LDAP user repository. The agency used SecureControl's Admin API to complete the task, which made the JSP pages heavier, since it was making calls to both objects. Also, the Admin API is used to effect critical changes to user data, and employing it in this context made the pages more sensitive.
The agency's user store was another major issue, since Secure Control doesn't have native support for LDAP v3-compliant directories. Secure Control provides for data synchronization between Oracle and LDAP, so the solution user information was replicated in an Oracle database. However, this made managing and manipulating data attributes difficult. RSA plans native LDAP v3 support in its next release to address this problem.Case study: Insuring success
Insurance company's "simple" Policy Director implementation shows the need to expect the unexpected.
There's no such thing as a simple EAM implementation. There's no such thing as plug-and-play.
The installation of IBM/Tivoli's Policy Director 3.7.1 at a major insurance company was about as straightforward as an EAM deployment can get: get Policy Director up and running with one e-business application within nine weeks. Still, there were significant obstacles to deployment. The implementation team met the deadline -- but not without some pain -- and eventually integrated additional applications.
As with many EAM deployments, the insurance company was a "traditional" business that wanted to expand its e-business component. To do so, it needed to simplify access and authorization -- securely. The company started with what was, in effect, a pilot project for Policy Director. The firm required authentication to a Web-based version of a mainframe quoting application used by customer services representatives and insurance agents to process automobile insurance quotes. The security integration for the e-business application was fairly simple, using only the most basic EAM capabilities. Policy Director only authenticated the user against the LDAP, while the Java servlet that handled security continued to check if the user was authorized to see the quote.
Since Policy Director is a reverse proxy product -- compared to the agent-based SiteMinder and SecureControl -- it doesn't matter what type of Web server is being protected. That's a big plus for potential users concerned about support for existing platforms. In this case, since both the Web and application servers were also IBM products, the point may be moot, but it opens a clear path to bring in other products.
Out of the box, Policy Director provides an authentication layer for applications, with its WebSeal sitting in front of the Web server. Ironically, in an end-to-end IBM environment, the first issue arose when the junction between the WebSeal and IBM WebSphere application server was created. The company was unable to create a connection between the browser and the quoting application on the application server. This turned out to be a mapping issue resulting from an undocumented configuration detail. Updating WebSphere's Virtual Host mapping tables solved the problem.
Core dumps on one of the WebSeals brought the system down and cut connections to protected back-end resources on two occasions. Redundant WebSeals, along with frequent monitoring, mitigated the problem. IBM/Tivoli says it addresses the issue in its new release, Policy Director 3.8.
Policy Director did a poor job of allowing user attributes to be added to provide granular access control, but has also addressed this in v3.8. Policy Director automatically provided two variables, IV-User and IV-Groups (user and group/role IDs), which were passed as HTTP headers to the back-end application. Policy Director recognized only user ID, password and a few other attributes within the LDAP.
SiteMinder and SecureControl provide out-of-the-box ability to define custom user attributes for authentication and authorization.Case study: Banking on a solution
Financial institution cashes in on Netegrity's SiteMinder.
Financial institutions are prime candidates for EAM deployment. Complex levels of authorization are required for internal employees and customers dealing with everything from checking accounts to multi-million dollar business loans.
The financial institution for this case study is an older organization that has grown slowly into e-commerce as a way to enhance more traditional methods of doing business. The bank wanted to deploy a Web-based application to allow individual and corporate customers to access new repositories as well as legacy systems.
Specifically, the bank wanted to develop a Web-based version of a cash management application on a WebSphere application server. The firm chose Netegrity's SiteMinder 4.5 to provide single sign-on access and authorization.
When rolling out SiteMinder, the bank learned some valuable lessons the hard way. EAM security should always be integrated as part of the development plan before coding begins. In the bank's case, numerous changes in functional requirements for the cash management application -- a form of "project creep" -- slowed the SiteMinder integration. Application development, particularly custom coding to authorize user requests through the EAM API, was inextricably bound to the integration. Changes in requirements had a cascading impact on implementation.
Difficulties with the configuration and maintenance of the WebSphere server, used for development of the application integration code, caused the most significant integration issues. Documentation was poor and configuration clumsy.
The SiteMinder agent for IBM HTTP servers was custom built for this project (support for IBM HTTP is included in the current version, SiteMinder 4.6). SiteMinder provides plug-ins on Web servers to provide URI-level security and application server agents (ASA) to protect resources, such as servlets or Enterprise Java Beans. The plug-in/ASA intercepts calls from a browser, and the SiteMinder Policy Server checks the database to see if the requested resource is protected. If it is, the Policy Server first authenticates the user, then checks if the user is authorized to access the resource.
Several issues with SiteMinder itself highlighted the uniqueness and complexity of the deployment-and the need to plan accordingly:
About the author:Russell L. Jones, CISSP, is a senior manager with Deloitte & Touche's Secure E-Business consulting practice.
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ISM [6 Certification Exam(s) ]
iSQI [7 Certification Exam(s) ]
ITEC [1 Certification Exam(s) ]
Juniper [64 Certification Exam(s) ]
LEED [1 Certification Exam(s) ]
Legato [5 Certification Exam(s) ]
Liferay [1 Certification Exam(s) ]
Logical-Operations [1 Certification Exam(s) ]
Lotus [66 Certification Exam(s) ]
LPI [24 Certification Exam(s) ]
LSI [3 Certification Exam(s) ]
Magento [3 Certification Exam(s) ]
Maintenance [2 Certification Exam(s) ]
McAfee [8 Certification Exam(s) ]
McData [3 Certification Exam(s) ]
Medical [69 Certification Exam(s) ]
Microsoft [374 Certification Exam(s) ]
Mile2 [3 Certification Exam(s) ]
Military [1 Certification Exam(s) ]
Misc [1 Certification Exam(s) ]
Motorola [7 Certification Exam(s) ]
mySQL [4 Certification Exam(s) ]
NBSTSA [1 Certification Exam(s) ]
NCEES [2 Certification Exam(s) ]
NCIDQ [1 Certification Exam(s) ]
NCLEX [2 Certification Exam(s) ]
Network-General [12 Certification Exam(s) ]
NetworkAppliance [39 Certification Exam(s) ]
NI [1 Certification Exam(s) ]
NIELIT [1 Certification Exam(s) ]
Nokia [6 Certification Exam(s) ]
Nortel [130 Certification Exam(s) ]
Novell [37 Certification Exam(s) ]
OMG [10 Certification Exam(s) ]
Oracle [279 Certification Exam(s) ]
P&C [2 Certification Exam(s) ]
Palo-Alto [4 Certification Exam(s) ]
PARCC [1 Certification Exam(s) ]
PayPal [1 Certification Exam(s) ]
Pegasystems [12 Certification Exam(s) ]
PEOPLECERT [4 Certification Exam(s) ]
PMI [15 Certification Exam(s) ]
Polycom [2 Certification Exam(s) ]
PostgreSQL-CE [1 Certification Exam(s) ]
Prince2 [6 Certification Exam(s) ]
PRMIA [1 Certification Exam(s) ]
PsychCorp [1 Certification Exam(s) ]
PTCB [2 Certification Exam(s) ]
QAI [1 Certification Exam(s) ]
QlikView [1 Certification Exam(s) ]
Quality-Assurance [7 Certification Exam(s) ]
RACC [1 Certification Exam(s) ]
Real-Estate [1 Certification Exam(s) ]
RedHat [8 Certification Exam(s) ]
RES [5 Certification Exam(s) ]
Riverbed [8 Certification Exam(s) ]
RSA [15 Certification Exam(s) ]
Sair [8 Certification Exam(s) ]
Salesforce [5 Certification Exam(s) ]
SANS [1 Certification Exam(s) ]
SAP [98 Certification Exam(s) ]
SASInstitute [15 Certification Exam(s) ]
SAT [1 Certification Exam(s) ]
SCO [10 Certification Exam(s) ]
SCP [6 Certification Exam(s) ]
SDI [3 Certification Exam(s) ]
See-Beyond [1 Certification Exam(s) ]
Siemens [1 Certification Exam(s) ]
Snia [7 Certification Exam(s) ]
SOA [15 Certification Exam(s) ]
Social-Work-Board [4 Certification Exam(s) ]
SpringSource [1 Certification Exam(s) ]
SUN [63 Certification Exam(s) ]
SUSE [1 Certification Exam(s) ]
Sybase [17 Certification Exam(s) ]
Symantec [134 Certification Exam(s) ]
Teacher-Certification [4 Certification Exam(s) ]
The-Open-Group [8 Certification Exam(s) ]
TIA [3 Certification Exam(s) ]
Tibco [18 Certification Exam(s) ]
Trainers [3 Certification Exam(s) ]
Trend [1 Certification Exam(s) ]
TruSecure [1 Certification Exam(s) ]
USMLE [1 Certification Exam(s) ]
VCE [6 Certification Exam(s) ]
Veeam [2 Certification Exam(s) ]
Veritas [33 Certification Exam(s) ]
Vmware [58 Certification Exam(s) ]
Wonderlic [2 Certification Exam(s) ]
Worldatwork [2 Certification Exam(s) ]
XML-Master [3 Certification Exam(s) ]
Zend [6 Certification Exam(s) ]
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