|Exam Name||:||IBM Business Process Manager Express or Standard Edition V8.0 BPM Application Development|
|Questions and Answers||:||53 Q & A|
|Updated On||:||February 18, 2019|
|PDF Download Mirror||:||Pass4sure 000-276 Dump|
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000-276 exam Dumps Source : IBM Business Process Manager Express or Standard Edition V8.0 BPM Application Development
Test Code : 000-276
Test Name : IBM Business Process Manager Express or Standard Edition V8.0 BPM Application Development
Vendor Name : IBM
Q&A : 53 Real Questions
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IBM unveiled new technology to cut back power outages through assisting power companies predict where timber and other vegetation may threaten vigour strains. IBM labored with Oncor, the greatest utility enterprise in Texas and the fifth largest in the u.s., to strengthen an answer tailor-made for the energy and utility industry, to help improve operations and provide reliable electric provider for tens of millions of purchasers across the state.
The weather enterprise Vegetation management - Predict is built on IBM PAIRS Geoscope, a technology developed by IBM research.The system straight away approaches massive, advanced geospatial and time-primarily based datasets accumulated by using satellites, drones, aerial flights, tens of millions of IoT sensors and climate models.
The ensuing insights can assist groups like Oncor to video display vegetation boom across their total carrier territory, enabling them to enhanced determine and predict skills infringement with vigour traces. businesses can more proactively and accurately plan for preventive maintenance and swift response, focusing crews in the maximum-precedence places and validating that necessary trimming became completed as anticipated.
"electrical energy is a vital a part of our lives, and hundreds of thousands of Texans depend on Oncor every day. Vegetation poses a major risk to power lines and the encompassing areas, however monitoring it's a challenging and time-consuming procedure," says Peter Stoltman, vegetation management application manager, Oncor. "by using working with IBM, we're capable of use analytics and AI to prioritize excessive-possibility areas. This helps us adapt maintenance operations to increase public safety and repair reliability."
Vegetation is a number one reason behind provider interruption for utility organizations. With common methods, the basic insight into competencies risks comprises expensive on-site inspections or understanding the ultimate time a neighborhood changed into trimmed. With this new answer, tons of of miles of transmission and distribution traces could be always monitored to give continuous insight concerning the state of increase and renovation. moreover assisting identify and predict outage threats, geospatial-temporal insights can support with usual grid reliability and compliance, wildfire prevention, storm management and assessment.
“Our utilities customers informed us that getting specified perception into the state of vegetation across their provider territory turned into a key challenge,” says Mahesh Sudhakaran, chief digital officer of IBM power, ambiance and Utilities. "by combining PAIRS with AI and trade advantage, we may give valued clientele one built-in answer, delivered via IBM Hybrid Cloud, to help them predict and manage vegetation in a cost-constructive and intelligent approach.”
“each company is littered with weather. however for power agencies and their clients, it could actually imply the change between no matter if they can retain the lights on and heat their homes,” says Cameron Clayton, IBM’s normal supervisor of Watson Media and weather. “The skill to layer climate data with satellite and sensor information offers utility businesses effective new insights to assist them improve operations and reduce have an effect on on their shoppers.”
PAIRS Geoscope ingests more than 10 terabytes of new statistics per day and has already served more than 15 million requests from more than 4,000 researchers, statistics scientists and builders in 80 international locations. It eliminates the labor-intensive manner of generating insights from geospatial-temporal statistics, which is widely used for its sheer measurement and complexity. The lack of ability to access, query and analyze this category of massive facts in a scalable method is the motive it became long regarded unsearchable statistics. IBM scientists invented a brand new approach to run and analyze advanced queries within minutes instead of weeks or months, making up to now impossible insights now a fact.
PAIRS Geoscope is frequently attainable for different industries and use cases. apart from Vegetation administration - Predict, PAIRS is also the underlying know-how for Watson determination Platform for Agriculture, a suite of agribusiness equipment that uses the vigour of AI and geospatial data to help farmers make more recommended decisions about their plants.
For extra information, view the net web page.
IBM has unveiled new application and services aimed at assisting businesses transform their company procedures.
IBM (NYSE:IBM) has unveiled business process manager, new application and functions geared toward assisting businesses radically change their company strategies by utilizing tools that supply an integrated view of company strategies across the corporation.
With the brand new enterprise system administration (BPM) carrier and software, IBM spoke of it's specializing in three key areas that purchasers have recognized as crucial to their success: gaining helpful perception into their markets; tuning their business procedures to take advantage of these insights; and adorning their infrastructures to execute these new enterprise processes.
IBM, which boasts a commanding lead within the BPM market, says inefficient enterprise methods cost Fortune 500 organizations more than $480 billion greenbacks a year and public sector companies as tons as $1.three trillion.
massive Blue says its information utility and services can aid corporations shop huge via more desirable effectivity. IBM says business procedure supervisor offers enormous and small groups visibility into key company operations for you to mannequin, automate, video display and adjust plans instantly to power increase and responsiveness by invariably enhancing business techniques.
the brand new features can be delivered by means of a brand new methodology called the IBM system for enterprise procedure Optimization. the new provider from IBM international functions will follow IBM most effective practices "to permit customers to address the agility and complexity gaps in their companies to obtain superior business results from their facts and techniques," massive Blue said.
New items encompass IBM Blueworks are living, a utility as a carrier (SaaS) providing that the business says enables more advantageous visibility and verbal exchange throughout an organization; IBM company display screen, which helps true-time operational visibility via built-in Cognos business Intelligence analysis and reporting; and IBM BPM business Packs for the banking, healthcare and telecommunications industries.
Nationwide insurance is one chuffed IBM BPM consumer.
"the use of IBM company method management technology, we've been in a position to raise the effectivity and accuracy of our economic reporting gadget, which attracts advice from more than 300 independent subsidiaries," cited Tammy Craig, Nationwide's vice president of information know-how. "With all statistics going via one central business suggestions management gadget, we have streamlined complex methods, permitting us to center of attention even greater attention on serving the needs of our purchasers."
an additional IBM BPM customer, Lincoln trust enterprise, says its BPM software has saved the business greater than $3 million to this point, with ongoing annual mark downs of $325,000 and turning out to be. doc processing times have fallen from hours to minutes in some cases, client provider has superior, and fiscal chance has been diminished because of fewer errors.
DUBLIN, Jan. 30, 2019 /PRNewswire/ --
The "company method administration - international Market Outlook (2017-2026)" record has been introduced to ResearchAndMarkets.com's providing.
research and Markets logoextra
international business procedure management market accounted for $7.34 billion in 2017 and anticipated to grow at a CAGR of 15.5% to reach $26.seventy six billion by means of 2026.
increasing business corporations, charge effectivity and rising need for automation to reduce the product or provider charge are one of the factors propelling the market boom. despite the fact, resistance to adoption from the IT personnel and the inability of clarity in terms of the price proposition as an IT answer are hindering the market increase.
enterprise manner administration (BPM) is the discipline that mixes expertise from tips know-how and skills from management sciences and applies this to operational enterprise techniques. These programs are regular utility methods which are driven by using specific manner designs to enact and manage operational company methods.
via conclusion user, BFSI section registered large increase. It allows for banks to automate business approaches like account opening, lending or funds to optimize. institutions within the BFSI sector are adopting BPM solutions to deal with immediate manner advancements and to tackle distinctive enterprise technique growth initiatives, with a purpose to support institutions to target and serve valued clientele improved.
by means of Geography, North the usa obtained the largest market share boom as a result of the presence of a big number of BPM carriers similar to Pega, IBM and Oracle in u.s..
Key topics lined:
1 government summary
2 Preface2.1 Abstract2.2 Stake Holders2.three research Scope2.4 research Methodology2.5 analysis Sources
three Market fashion Analysis3.1 Introduction3.2 Drivers3.3 Restraints3.4 Opportunities3.5 Threats3.6 end user Analysis3.7 emerging Markets3.eight Futuristic Market scenario
4 Porters five force Analysis4.1 Bargaining energy of suppliers4.2 Bargaining power of buyers4.3 probability of substitutes4.4 risk of new entrants4.5 competitive rivalry
5 global business manner administration Market, by Component5.1 Introduction5.2 Services5.2.1 Consulting5.2.2 system Integration5.2.3 practicing and Education5.three Solution5.three.1 Automation5.3.2 content and doc Management5.3.three Integration5.3.4 Monitoring and Optimization5.3.5 manner Modelling5.three.6 different solutions
6 global company procedure management Market, via organization Size6.1 Introduction6.2 enormous Enterprise6.three Small and Medium agencies (SMES)
7 global business process administration Market, by means of Deployment Type7.1 Introduction7.2 Cloud7.three On-Premises
eight international business method administration Market, with the aid of business Function8.1 Introduction8.2 Accounting and Finance8.three Human Resources8.four Manufacturing8.5 Operations & supply Chain Management8.6 revenue and Marketing8.7 deliver Chain Management8.eight other enterprise functions
9 international business procedure management Market, through end User9.1 Introduction9.2 power & Utilities9.3 Manufacturing9.four BFSI (Banking, monetary features, and insurance)9.5 Transportation & Logistics9.6 Healthcare9.7 Retail9.eight executive & Defense9.9 IT & Telecom9.10 different end clients
10 world business technique management Market, by way of Geography10.1 Introduction10.2 North America10.three Europe10.four Asia Pacific10.5 South America10.6 center East & Africa
eleven Key Developments11.1 Agreements, Partnerships, Collaborations and Joint Ventures11.2 Acquisitions & Mergers11.three New Product Launch11.4 Expansions11.5 different Key techniques
12 business Profiling12.1 Oracle Corporation12.2 Microsoft Biz speak Server12.3 IBM Corporation12.four application AG12.5 Fujitsu12.6 Capgemini12.7 world 36012.eight Opentext, Inc.12.9 Appian Corporation12.10 Adobe12.11 BP Logix, Inc.12.12 SAP12.13 Pegasystems, Inc.12.12 Fabasoft12.15 Hewlett Packard12.16 red Hat, Inc.12.17 Tibco Software12.18 WebMethodsI12.19 Ultimus12.20 BizFlow Corp
For more advice about this report visit https://www.researchandmarkets.com/research/7glrkz/26_76_billion?w=5
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ARMONK, N.Y., Oct. 8 /PRNewswire-FirstCall/ -- IBM (NYSE: IBM) today expanded its middleware portfolio by announcing new products designed to help clients establish a more dynamic business and achieve the agility they need to survive in today's changing business environment. The products combine IBM's industry-leading capabilities in business process management (BPM) and service oriented architecture (SOA) to deliver new levels of flexibility in the way companies run their businesses and adapt to challenges and opportunities.
(Photo: http://www.newscom.com/cgi-bin/prnh/20090416/IBMLOGO )
IBM, the industry's leading provider of middleware with more than double the marketshare of its closest competitor, according to leading analyst firms, has a long heritage of helping businesses transform their operations. The offerings announced today, which represent new and upgraded versions of the WebSphere product portfolio, will expand on that leadership, and IBM's Smart Work initiative, by helping to deliver an even better user experience, faster business deployment, and greater optimization. This will allow clients to develop a truly dynamic business network that includes customers, partners and suppliers and relies on the ability to seamlessly connect all disparate elements of IT Infrastructure within and outside the organization.
Never before have companies been confronted with greater challenges than they are today. Economic uncertainty, competition from all corners of the world, increased regulation and greater customer expectations are all contributing to a growing sense of urgency among business leaders to remain viable. But these challenges need not immobilize companies in their quest to survive. In fact, those businesses that embrace these uncertainties and prepare for the inevitable changes that result are prospering at the expense of others unwilling to adapt. For example, A recent IBM survey of CIO's showed that companies who prepare for and accept change have seen a 45 percent higher rate of return on their investments than those companies that have not.
"Across the world, businesses are realizing that staying competitive in today's global marketplace requires an acceptance that the playing field is much larger, the stakes are higher and the challenges are unprecedented," said Craig Hayman, general manager, WebSphere, IBM. "The businesses that succeed are those that raise the stakes by embracing change and becoming more agile in how they integrate their operations with their customers, suppliers, employees and partners. This is not merely a new way of doing business but an imperative to success."
Discover - Helping business find new insights to enable innovation
Organizations need a clear understanding of their end-to-end processes in order to employ the right innovative strategies to succeed. Today's announcement delivers an end-to-end solution that begins by allowing clients to map out and test new and existing processes and strategies by modeling them in a cloud environment with IBM BPM BlueWorks, a set of cloud-based BPM tools and content designed to help organizations develop the expertise necessary to build and deploy dynamic processes. Modeling and simulation are crucial for determining new business processes and also to help companies explore "what-if" scenarios within their current IT infrastructure. Through modeling and simulation the right processes and targeting the right metrics, high-ROI projects are identified. By seamlessly linking business strategy to process execution, companies can generate real business results.
Mark's Work Wearhouse, a Canadian retail chain specializing in work clothes, was struggling with a lack of inventory visibility and manual ordering processes that were causing lost sales. For example, when customers requested an item that was out of stock, store clerks had to manually check inventory at different stores, and then use a phone and paper process to place the order. Working with IBM, and integrating the ordering processes with real-time inventory visibility across all stores, Mark's was able to deliver a new innovative process that automatically selects the optimal location from which to ship an order, based on availability and customer location. This new process made it much easier for customers to get the merchandise they were looking for, and resulted in $2.7 million in savings and $3.6 million in additional sales in the first 10 months that the new ordering process was deployed.
"By using BPM, we were able to more effectively use our funding and achieved a successful solution in a very short amount of time," said Rhett Waley, Solution Architect, Mark's Work Wearhouse. "IBM really helped us get to the point where we could understand how to use the tools, understand the capabilities, and where there was value.
Among the offerings in today's announcement that address discovering these insights are:
WebSphere Industry Solutions
In addition, IBM's new BPM FastPath accelerates BPM deployments focused on departmental or contained projects that require significant human interactions throughout the process lifecycle.
Interact - Maximize the value of business information
The IBM CIO survey also showed that when the right information is delivered within the right business context, business leaders view the value of information with increased interest. In the study, 42 percent of respondents said they are forced to make decisions with the wrong information at least once per week. A truly dynamic business network relies on the ability to seamlessly connect all disparate elements within a company's IT infrastructure. The products announced today help provide clients with the ability to service enable their applications and information assets and change from a rigid and inflexible business to one that is agile and efficient.
Kingdee Software, the market-leading ERP vendor in China with more than 500,000 customers around the world, was having trouble properly addressing customer problems and concerns due to inconsistent views of customer data, which was distributed across four different systems. This left service representatives unable to address and resolve issues in a timely fashion. Working with IBM, Kingdee developed a customer data management system that used an SOA approach to integrate customer data and processes across all four systems.
"The new WebSphere software provides Kingdee with a market operation platform that easily integrates customer data and related processes across our systems," said Dr. Robert Y. Chu, Kingdee SOA Innovation Center Vice Chairman. "By giving our service reps this integrated customer view, we were able to reduce response time by 50 percent and customer complaints by 60 percent."
To address business connectivity IBM has today announced:
WebSphere Business Events and Extreme Scale v7
WebSphere Message Broker v7 and WebSphere Enterprise Service Bus v7
Optimize -- Improving productivity and resources
Organizations around the world are recognizing the need to reinvent their processes and IT infrastructures to gain the increased agility they need to meet changing market conditions. However, in order for these processes to increase productivity and optimize performance, they need to be able to automate both human tasks and workflows. IBM is providing the technology backbone that helps clients manage this complex, variable and evolving business process. For example, products from IBM's recent acquisition of ILOG, including the recently announced IBM WebSphere ILOG JRules 7.0, are proving critical for clients seeking to manage and automate decisions in their legacy applications.
Swiss Medical, a leading medical services provider in Argentina, is using ILOG JRules to automate its medical claims processing. Using the new Claims Excellence Application, Swiss Medical has been able to reduce unnecessary medical treatments, provide faster payments to practitioners, and lower incidents of fraud and abuse.
"We've been getting great results using IBM Business Rules Management System because of its ease-of-use, advanced rule management capabilities, and consistent high performance," said Rodolfo Viola, IT and Operations Manager, Swiss Medical. "The agility provided by IBM WebSphere ILOG JRules allows us to automate our business rules and reduce costs."
Building on successes such as this, IBM is announcing new process support products including:
WebSphere Process Server v7
WebSphere Registry and Repository and Advanced Lifecycle Edition v7
Today's announcement reinforces IBM's commitment and investments in SOA and BPM. With an SOA community of more than 8,000 clients and 7,400 Business Partners, and a BPM community of 5,000 clients and 2,500 Business Partners, IBM continues to build on both its SOA and BPM leadership. This leadership has been recognized by leading independent analyst firms who have all cited IBM as the industry leader in BPM, SOA and BRMS.
For more information on all of the new products and services or for details on how IBM is helping clients and Business Partners to make smarter, faster decisions by using SOA, visit: www.ibm.com/smartwork/businessagility
IBM, WebSphere, ILOG, SmartSOA and the IBM e-business logo are trademarks or registered trademarks of International Business Machines Corporation. For a list of additional IBM trademarks, please see www.ibm.com/legal/copytrade.shtml
All other company, product or service names may be trademarks or registered trademarks of others. Statements concerning IBM's future development plans and schedules are made for planning purposes only, and are subject to change or withdrawal without notice. Reseller prices may vary.Contact: Chris Rubsamen IBM Media Relations (914) 766-1803 [email protected]
Although Excel is still the No. 1 business intelligence (BI) tool preferred by business users, Microsoft is not always viewed as a leading business intelligence player in enterprise computing. This perception enables Microsoft’s competitors to quickly dismiss its business intelligence products as only suitable for small and medium businesses (SMBs) and departmental computing. The new release of SQL Server, its ongoing working relationship with SAP, and products like the recently announced Maestro analytics tool could, however, change this perspective.
Although the Windows platform is still Microsoft’s bread and butter, the company has a wide range of products for both business intelligence and business integration. It’s an interesting exercise to piece these various products together to get a feel for what Microsoft has to offer, and this is the objective of this month’s newsletter.
The pieces of the IT software technology stack we are interested in can be broken down into three main components: application development and integration, business intelligence and data warehousing, and knowledge management.
The cornerstone of Microsoft’s application development and integration platform is of course the Windows operating system. Key developments here are support for 64-bit processors (which will boost performance), and the new version of the operating system known as Longhorn. The press has been closely tracking Longhorn for some time, and so I will not go into details here. Suffice to say, like many new Window’s releases, Longhorn’s ship date keeps moving out. The need to improve Window’s security seems to be a major factor in the delay.
Visual Studio is Microsoft’s centerpiece for application development, and as you will see when I talk about SQL Server 2005, it is now also the main development tool for both database and business intelligence application development. For business integration, the key product is Microsoft BizTalk server, which was upgraded last year. This product can be integrated with SQL Server to track BizTalk applications and processes, and produce business performance management dashboards. These dashboards are developed using Analysis Services and Excel.
In the business integration area, it is important to note Microsoft’s work with SAP on the Mendocino project. The product will, to quote the press release, enable “information workers to utilize extended application menus and select process options and information in the SAP-specific smart panel, synchronize information between Microsoft Exchange Server and SAP, retrieve SAP information in Microsoft Excel and submit data via Microsoft Office InfoPath forms.” This project, coupled with the joint Microsoft/SAP Maestro business intelligence project, which I will discuss in a moment, clearly shows that SAP and Microsoft are working together to provide solutions that can compete effectively against vendors such as Oracle.
For data warehousing and business intelligence, the product we need to look at is SQL Server. It’s amazing to think it’s been five years since Microsoft released a new version of SQL Server, and its competitors have been quick to point this out. It is only fair to note, however, that some important features have been added to the product during this period; two important ones being Notification Services and Reporting Services.
SQL Server 2005 was due to be shipped mid-year, but this has now been delayed until the end of 2005. If Microsoft doesn’t meet this date, then I guess the product will have to be renamed SQL Server 2006! The company will deliver a third beta release of SQL Server 2005 during the summer. One important feature in this beta will be an interactive report builder. This feature is based on technology acquired from ActiveViews. The report builder is designed for business users, and offers a much easier interface than Reporting Services, which uses a Visual Studio paradigm for report development.
The Microsoft website contains extensive information about SQL Server 2005 and I won’t go into a detailed discussion about its new capabilities here. In summary, besides database technology enhancements (like database mirroring, on-line restore, fast recovery, on-line indexing and snapshot isolation) that make the product more competitive against IBM DB2 and Oracle, the important new features to note are:
The large number of features coupled with their tight integration into the overall Microsoft environment demonstrates why this new release has taken so long to come to the market.
Just as I was completing this article, Microsoft and SAP jointly announced a new business intelligence product code named Maestro. Information about this product is sketchy, but it appears to be a much-improved version of Microsoft’s Business Scorecard Solutions Accelerator, which currently is free. Maestro is a server-based business performance management scorecard application. It helps organizations build, manage and use scorecards and key performance indicators (KPIs). It combines this functionality with reports, charting, graphs and analysis tools as access to unstructured data. One key aspect of the product is its ability to monitor the business performance of back-end systems using ODBC, web services or an SAP .NET connector. The product provides APIs that enable their capabilities to be accessed and enhanced by ISVs and system integrators. Panaroma Software has already announced its intent to support Maestro. This product is yet another example of the blossoming relationship between Microsoft and SAP.
The last piece in the product puzzle is knowledge management. One of the main Microsoft offerings here is the SharePoint Portal. This portal comes in two flavors: Windows SharePoint Services (WSS) and the SharePoint Server (SPS). WSS is integrated and shipped with Windows Server 2003 and Office. It is intended as a collaboration and information sharing tool for workgroups and project teams. SPS, on the other hand, is used for managing multiple WSS workgroups, and adds features like personalization, search, content management and application integration. In its first release, SPS had limited scalability, but the new release shipped last year moved the architecture onto a SQL Server footing, and this has improved scalability.
There is no question that SharePoint is gaining market share, and this can only accelerate as more firms move to Windows Server 2003, start using WSS, and find they need SPS to manage the environment. At the recent DCI portal conference in Phoenix, over two-thirds of the several hundred organizations in the audience indicated they were using, or intended to use, SharePoint. One reason was cost, but another key factor was the penetration of Microsoft Office in their organizations. The use of SharePoint technology in Microsoft’s Commerce Server and in its Axapta, Great Plains and Navision business solutions offerings will add to the momentum of SharePoint.
Many companies have added support for Microsoft SharePoint to their product solutions. One interesting company here is Captaris, whose Teamplate and Workflow products provide SharePoint users with the ability to build, deploy and trigger workflows from within the SharePoint environment.
One issue for Microsoft with SharePoint is they have a separate product (Content Management Server, or CMS) for web content management. Although there is some level of integration between CMS and SharePoint, the existence of the two overlapping products confuses the marketplace. There are indications from Microsoft that they intend to combine these two products.
So what does all this mean? The brief overview above clearly shows that with the shipment of SQL Server 2005, products like Maestro, and SQL Server’s tight integration into the overall Windows platform that Microsoft has a compelling offering, and is very eager to compete in the business intelligence space. There is no question that this integrated product set will be very attractive to the SMB marketplace. However, it is also of benefit to the enterprise marketplace, not only because of the importance of Office and Excel in these organizations, but also because companies are spending currently millions of dollars on business intelligence software that their IT staff find complex to install and integrate, and their LOB users find too difficult to use. The tight integration and price of Microsoft’s products are, therefore, attractive to these enterprises.
So far, the response from business intelligence vendors to Microsoft’s new offerings and announcements has either been muted or dismissive. The only vendors to react are database vendors like IBM and Oracle who have modified their pricing. For a server-based pricing model, for example, Oracle is now offering Oracle Standard Edition One for $4,995 per processor, while IBM is offering DB2 UDB Express for $3,899 per processor. The equivalent SQL Server 2005 Workgroup Edition is $3,899 per processor. (Note that these companies also offer per user pricing models.)
For business intelligence users, however, this server price comparison is not very useful, since these low-end product editions have limited or no business intelligence or data warehousing capabilities. When you take business intelligence into account the picture changes.
If I look at published list prices for a server-based pricing model, the cost of SQL Server 2005 Standard Edition is $6,000 per processor, while Enterprise Edition is $25,000 per processor. The Standard Edition comes with a certain amount of support for ETL, OLAP and reporting, while the Enterprise Edition has full BI/DW capabilities. If we compare this with the Oracle price list on their website, the cost per processor of adding Oracle business intelligence is $20,000, adding OLAP is $20,000 and adding data mining is $20,000. This combination also requires Oracle Enterprise Edition at $40,000 per processor. The total is $100,000 per processor, compared with $25,000 for SQL Server. Now of course, pricing models are complex and there are other ways of pricing these options, and you should check things out for yourself. Total cost of ownership and product functionality are also major factors. However, even given this rough comparison, you can see the cost benefits Microsoft has to offer.
It remains to be seen if the new Microsoft products can live up to expectations and whether they can increase their penetration into large enterprises. If not, SMBs represent 80 percent of the US GNP, and IDC estimates that these firms will spend $360 billion in IT in 2005. This is a large market potential for Microsoft, whose sales and marketing model fits very well into this space. Because of its potential, companies like IBM, Oracle and SAP are putting more focus on the SMB marketplace, but Microsoft will be difficult to dislodge. The challenge for Microsoft at present is not the competition, but getting products out of the door.
Colin White is the founder of BI Research and president of DataBase Associates Inc. As an analyst, educator and writer, he is well known for his in-depth knowledge of data management, information integration, and business intelligence technologies and how they can be used for building the smart and agile business. With many years of IT experience, he has consulted for dozens of companies throughout the world and is a frequent speaker at leading IT events. Colin has written numerous articles and papers on deploying new and evolving information technologies for business benefit and is a regular contributor to several leading print- and web-based industry journals. For ten years he was the conference chair of the Shared Insights Portals, Content Management, and Collaboration conference. He was also the conference director of the DB/EXPO trade show and conference.
Editor's Note: More articles and resources are available in Colin's BeyeNETWORK Expert Channel. Be sure to visit today!
Recent articles by Colin White
Business Intelligence (BI) systems are used to improve an enterprise's decision making by combining tools for gathering, storing, accessing, and analyzing business data. While traditional features for querying, reporting, and analytics have long been the core focus of these tools, BI has evolved in recent years to become comprehensive, enterprise-wide platforms, and newer trends, such as self-service BI, have helped to continue interest in this technology.
BI is a combination of the tools and systems involved in an enterprise's strategic planning that aid in its analysis.
These solutions provide a single source through which to analyze a company's disparate data sources, permitting users to execute queries without the assistance of technical staff. Over the past several years, they have evolved from narrowly focused query and reporting tools to enterprise-wide platforms. The resulting single source offers not only current, but also historical and predictive views of operations.
Sometimes referred to as decision-support software, BI applications analyze patterns in sales, trends, pricing, and customer behavior to assist in the business decision-making process. The expanded use of data warehouses, e-commerce tools, CRM packages, and other enterprise software has created a proportional need to easily view and use the information stored within these systems.
The continued evolution of this software genre encompasses new trends, including self-service techniques, and ongoing acquisitions that represent a major market consolidation. The major players in the sector range from a dwindling supply of pure-play vendors to enterprise software suppliers that include IBM, Microsoft, Oracle, and SAP.Market Dynamics
While applicable to organizations of any size, business intelligence solutions are most relevant to industries with large numbers of customers, high levels of competition (with the resultant need for differentiation), and large volumes of data. Common business intelligence functions include, but are not limited to, the following:
Non-traditional market segments are also driving the need for enterprise-wide, cross-application business intelligence solutions. The healthcare industry in particular is a key area of focus for software developers. Rather than tracking customer buying habits and other factors that are part of business intelligence for the corporate world, products used within the healthcare sector analyze data on drug studies, enable data on patients to be exchanged in accord with HIPAA privacy regulations, and let patients schedule procedures through self-service modules built into the software. Functions that are not industry-specific, such as managing finances, are performed as well.
Within government agencies, business intelligence software tracks tax revenues and monitors the delivery of public services. For instance, Information Builders reports that NASA's Shuttle Business Office uses the company's solutions to oversee its relationships with the third-party contractors it employs.
Prospective users of business intelligence solutions today show a preference for suites that address all business intelligence functions across an organization. Solution providers have responded to this trend by further developing their own software and by executing mergers with one-time rivals.
The significant efforts that leading software companies are making to expand their business intelligence lines, both organically through in-house development and "artificially" through acquisitions, suggests that they see strong demand for the technology. The outcome of these changes is taking shape as a market dominated by companies with complete business intelligence suites. Developers that specialize in a narrow sub-category, such as reporting tools, will likely find themselves squeezed out of many sales opportunities or will be acquired by larger players that are looking to broaden their own suites.
Growth of the business intelligence market has slowed somewhat from previous years, but it continues nonetheless. Estimates of its size vary widely, with some sources placing the size of the BI market at about $10 billion. Analyst firm Gartner forecasts that the market will grow, in spite of the current economic conditions; however, the growth is expected to be only in single digits, with a compound annual growth rate through 2013 of 6.3 percent.Market Leaders
As with other aspects of the technology industry, the business intelligence market has long been segmented into two major parts: standalone solutions and products that are part of larger, enterprise suites. However, that is changing as enterprise vendors acquire the standalone ones. In the past couple of years, SAP acquired Business Objects, IBM acquired Cognos, and Oracle acquired Hyperion.IBM Cognos
Cognos, around since the 1970s, entered the BI market in the 1990s. In late 2005, Cognos re-architected its BI product and released Cognos 8 BI. The product includes reporting, analysis, scorecarding, dashboards, business event management, data integration, and a strong searching feature. Cognos acquired Applix, a well known vendor of performance analytics, in October 2007.
Cognos itself then was acquired by IBM in early 2008, allowing IBM its entry into the BI market. IBM stated that the acquisition took place in order to "accelerate its ‘Information on Demand' strategy." Now known as IBM Cognos 8, the product line has seen additions and updates to it since its acquisition. For example, Cognos was updated to include a self-serve flash-based dashboard and new mobile and search capabilities, as well as compatibility with devices including BlackBerry, Symbian, and Windows Mobile. Cognos Express, introduced in September 2009, provides integrated BI and planning for midsize companies; Cognos TM1 provides complete planning, analysis, and reporting with advanced personalization and real-time response; Cognos Analytic Applications provide packaged reports and analysis; and other Cognos software applications are available for consolidation, planning, and dimension management.Information Builders
The company offers related products, as well. IWebFOCUS FLEX Enable, released in early 2008, uses Adobe Flex technology to incorporate interactive features, such as animation, into BI dashboards, which Information Builders calls "Flashboards." The company states that the product will work with any current or future version of WebFOCUS. In October 2008 the vendor introduced WebFOCUS InfoAssist, an ad hoc reporting solution built on AJAX technology with a Microsoft Office-like user interface.Microsoft
Microsoft's BI product line comprises SQL Server 2008 R2 for data storage and management (encompassing data mining, data warehousing, data quality, and ad-hoc analysis); SharePoint Server 2010 for information delivery (encompassing dashboards, collaboration/search, managed reporting, visualization, and scorecards); and Excel, along with SQL Server, for query, reporting, and analysis (encompassing ad-hoc analysis, production reporting, and OLAP analysis).
Microsoft released SharePoint Server 2010 and Office 2010 on May 12, 2010; however, both products were involved in a large beta program. By the time of the products' release, 8.6 million people were already using Office 2010 and related products, and more than 1,000 partners were already building solutions for the products.MicroStrategy
Founded in 1989, MicroStrategy's latest BI release is MicroStrategy 9, released in March 2009. The product includes adaptive caching technology called In-memory ROLAP, which utilizes large addressable memory and provides a middle-tier database that can respond directly to data requests from reports, dashboards, and OLAP analyses. Additionally, MicroStrategy 9 offers SQL generation optimizations to improve performance for queries involving complex metrics.
MicroStrategy has announced a new application platform called MicroStrategy Mobile. Due to be launched in July 2010, the platform is designed for the Apple's iPad and iPhone, as well as the BlackBerry mobile device. The platform will allow an organization to develop specific applications that can run on those mobile devices, allowing users to access information in what MicroStrategy has billed "mobile intelligence."Oracle
Oracle's BI focus is based on its Business Intelligence Suite. This product line comprises Oracle BI Suite Enterprise Edition Plus, Oracle BI Standard Edition One, and Oracle BI Oracle Publisher (formerly XML Publisher), an enterprise reporting solution for authoring, managing, and delivering highly formatted documents. The Oracle BI product line integrates the Oracle database with Fusion middleware and analytics software and also includes analytics software originally from Siebel Systems, another Oracle acquisition. The product family works with both Oracle and non-Oracle environments.
Oracle took another step in the direction of BI supremacy with the acquisition in March 2007 of Hyperion System 9 BI+. This product, originally called Hyperion Essbase (derived from Extended SpreadSheet database), was developed by Arbor Software, which Hyperion acquired in 1998. Oracle has now renamed it Oracle Essbase. The product includes reporting capabilities, dashboards, and an analysis feature that also can be used in Microsoft Excel. Additionally, it combines its BI functionality with financial applications, making it more of a Business Process Management (BPM) system than "just" BI.
The company includes another product in with those pertaining to BI: Oracle's Real-Time Decisions (RTD) platform combines both rules and predictive analytics, enabling real-time intelligence via a high-performance transactional server. This server automatically renders decisions within a business process and creates actionable intelligence from data flowing through the process in real time.SAP
Business Objects was acquired by SAP in a "friendly takeover" completed in 2008. At its completion, SAP announced the release of nine packages, combining solutions from both companies in various groupings that are being sold by the sales departments of both companies as well. The packages fall into three categories: performance optimization applications, including Financial Performance Management (FPM) and Governance, Risk, and Compliance (GRC); business intelligence platform packages that include Visualization and Reporting, Enterprise Query, Reporting, and Analysis, Data Integration and Data Quality Management, and Master Data Services; and packages geared to small and midsized companies, including SAP Business All-in-One with BusinessObjects Edge Standard, Crystal Reports Server, and BusinessObjects Edge Series, which now includes integration for SAP Solutions. According to Gartner, the combination of SAP and Business Objects formed the largest installed base in the market, with an estimated 46,000 customers.
However, even before its acquisition of Business Objects, SAP began to expand its BI capabilities via acquisition. In February 2007 the vendor acquired Pilot Software, a privately held company specializing in strategy management software, and its flagship product, PilotWorks. SAP has integrated PilotWorks with its own applications. Additionally, the company continues to market another BI product line. SAP's Business Intelligence software package is a component of the company's NetWeaver platform, which also includes an enterprise portal, tools for integrating SAP software with barcode readers and Bluetooth devices, and data management software, as well as tools for custom application development. The Business Intelligence component offers a full line of extraction, analysis, and reporting tools with the capability to publish information to an intranet portal or mobile device.SAS
The vendor's solution, called SAS Enterprise BI Server, includes both BI tools and a BI architecture. Its features include Web and desktop reporting interfaces, self-service query interfaces, a Web-based interface, OLAP data storage, and a suite of graphic data presentation options, and a centralized management framework. Additionally, the vendor offers a variety of specific industry solutions, including three geared for financial services, two aimed at manufacturing, three intended for retail, and two for telecommunications.
In April 2007 SAS announced its Visual BI software that allows the creation of what the vendor calls "data movies" by manipulating a motion-enabled, graphical environment. The product includes a graphics library for presentations and customizable graphics generation accessible through a dashboard that displays all content in a customizable environment. It is powered by SAS' JMP statistical discovery software. JMP, developed by SAS in-house, can dynamically link statistics with graphics on the desktop, allowing what the vendor bills as interactive data exploration.Market Trends Self Service
The latest trend in this technology area is called "self-service BI." Analyst firm Forrester refers to it as "the only way to make BI more pervasive, delivering insights into every decision-important or mundane-that drives your business. It's the key to empowering users with actionable insights while removing many mundane BI development and maintenance tasks from IT's crushing workload."
Information Today's "Unisphere Media" concurs on the importance of this trend, stating that "organizations that make BI tools more readily accessible to a larger number of decision makers... report faster delivery of reports and models." That is, indeed, the gist of self service: it allows business decision makers to build their own business performance reports, instead of waiting, sometimes for weeks, for IT resources to deliver reports, as has been traditional in the BI world. However, organizations that make BI tools more readily accessible to a larger number of decision makers report faster delivery of reports and models.Consolidation
One trend that has slowed recently, likely due to the economic turndown, is the market consolidation that happens when enterprise vendors acquire best-of-breed, smaller vendors. An example of what is sometimes called Big Fish-Little Fish, whereby large companies gobble up smaller ones, only to be gobbled up themselves by even larger companies, began in late 2007 when Cognos acquired performance analytics firm Applix, and then was itself acquired by IBM several months later. IBM isn't alone; many of the major enterprise vendors have been busy acquiring smaller ones to increase their BI portfolio. Microsoft, Oracle, and SAP all have acquired former best-of-breed BI vendors as well.
The trend to acquisitions is not a new one. It can be traced back over the years, but one of the first of major importance was when Business Objects acquired Crystal Decisions, a specialist in reporting tools, in December 2003. Likewise, Hyperion acquired Brio to integrate the latter's reporting technology software into its own product suite. Other activity of note included Business Objects' acquisition of Firstlogic and Hyperion's acquisition of Upstream Software. Many acquisitions occurred in 2006: Oracle acquired Siebel Systems, best known for its customer relationship management (CRM) products; Microsoft acquired ProClarity; and Business Objects acquired Firstlogic, Inc., a provider of enterprise data quality software, and Nsite, a "software-as-a-service" (SaaS) provider.
In 2007 the previously mentioned Cognos and Applix acquisition happened, SAP acquired Pilot Software, and Oracle continued its buying frenzy by acquiring a major BI vendor, Hyperion Solutions. In 2008 SAP acquired Business Objects, IBM acquired Cognos, and Microsoft acquired Fast Search & Transfer ASA and DATAllegro.Software as a Service
Often referred to by the acronym "SaaS," this software application delivery model was previously called "hosting." A vendor offers an application for use by customers over the Internet, and charges customers for its use, precluding the need for them to buy a similar application. Most BI vendors-particularly those courting the mid-size market-now support some type of on-demand service. For example, Business Objects, now an SAP company, specifically acquired a SaaS provider, Nsite, in November 2006 in order to offer a stronger on-demand service.
In 2007 Microsoft introduced its idea of "software plus services," defined as a blended model that includes desktop software, the Internet, and data and applications on servers that can be delivered as services. Microsoft's point is to ensure that its Office suite can be used as a front end to other SaaS applications.
In spite of the trend of major vendors to offer their own SaaS solutions, interest continues in business intelligence and data warehousing services offered through third-party ASPs,. Hosted services are particularly attractive to small and mid-size firms, who were traditionally shut out of the business intelligence market, since data-analysis capabilities can be delivered without the time and cost associated with client-based implementations.Search Functionality
Vendors have begun adding to their BI products the ability to search throughout corporate data sources, including financial and operational reports, by anyone within an organization. Cognos, now owned by IBM, first added its own search capability, called Cognos Go! Search Service; shortly thereafter, the vendor announced an alliance with Google, where searching was made even easier via Google technology. Additionally, even before its acquisition, another alliance with IBM allowed users of Cognos Go! Search Service and those of WebSphere Information Integrator OmniFind Edition (a key component of the IBM WebSphere Content Discovery platform) to locate and analyze information by including Cognos BI information as part of IBM enterprise search results. In addition, Information Builders also announced an Intelligent Search capability that uses its subsidiary IWay's connectivity capability to link WebFOCUS with Google's Search Appliance.
Microsoft joined in on the belief in the importance of enterprise searching capabilities. In 2008 Microsoft acquired Fast Search & Transfer ASA, a provider of enterprise search solutions. The company, which now operates as a Microsoft subsidiary, refers to the solution as "business intelligence built on search (BIBOS)."Dashboards
Dashboards, which have fallen in and out of favor several times in the information technology world over the past 15 years or so, are another trend to impact the BI market. These snapshots of data, resplendent with graphs, charts, and gauges, have changed since the days when they were intended for executive use only and the information they presented was static. Now they are quickly created, with no programming expertise necessary. Data is updated in real time, delivered to workers throughout the enterprise who can then drill down and analyze metrics as needed. Furthermore, today's dashboards are laden with drag-and-drop personalization features that assure pertinence to anyone's role. Virtually all of the standalone BI vendors offer some dashboard capabilities as part of their product suites, and an entire industry of add-on dashboard software products has sprung up as well.Business Activity Monitoring
Similar in some respects to dashboards because it also captures data and process events, Business Activity Monitoring (BAM) allows the real-time monitoring of business processes. It compares and combines them into business metrics. Then it displays the real-time status of those metrics. An enterprise solution primarily intended for use by operations managers and upper management. BAM is being integrated into many of the top BI packages.Mobile Access
Some companies are building wireless access and alerting into their products in order to allow the growing numbers of mobile workers to keep abreast of critical business issues from their handheld devices. BusinessObjects Mobile, for example, allows viewing and manipulating reports from BusinessObjects XI via mobile devices such as Blackberry or Windows Mobile. Cognos Go! Mobile offers wireless access to Cognos BI data via a mobile client. SAP's offering includes the capability to publish information to an intranet portal or mobile device. And Microsoft is touting mobile device support to its BI products by third parties.Enterprise Information Portals
Increasingly, information from disparate and disconnected systems is being accumulated and presented through enterprise portals, which are accessible via ordinary desktop browsers. A portal can provide decision makers with a real-time, customized view of the business, thereby providing the ability to manage key processes. Delivery over a Web interface improves ease-of-use, which is a significant decision criterion for organizations that are evaluating business intelligence solutions.Strategic Planning Implications
In many cases, organizations considering the implementation of a business intelligence solution will already have in place a business intelligence platform, such as an Oracle database. Adding business intelligence capabilities to an existing platform could significantly minimize learning curves, implementation difficulties, and costs. The alternative would be to patch-on a third-party product.
Enterprise-wide solutions from database vendors are not the best option in all situations, however, and other considerations weigh in favor of the best-of-breed approach. For example, BI vendors are looking to expand into smaller and mid-sized businesses (SMB); for this segment, a standalone BI product, rather than an enterprise solution, is probably a smarter choice.
In theory, a business intelligence tool with complex analytic and reporting tools offers the most value to an organization; in practice, however, an application with a narrowly defined set of functions may prove the most beneficial. Business intelligence tools can be narrowly defined by focusing on only one area of decision-making, such as product development, or by being delivered to a limited group of users as opposed to an entire organization. Although the prevailing trend is toward solutions that provide access to business intelligence information across an entire enterprise, to executive and end-users alike, department-level solutions remain a viable option in many circumstances.
Business intelligence solutions aim to reduce the confusion produced by maintaining data in disparate systems across multiple departments. Often the tools only add to the confusion, however, creating an additional layer of complexity for users. As a result, solution providers are spending significant development resources to ensure that their tools can deliver effective printed reports and can integrate well with common applications such as Microsoft Excel. Ultimately, the primary consideration in selecting a business intelligence solution is whether it will provide information that is useful in making strategic decisions; information will be useful only to the extent that it can be easily and quickly accessed.Web Links
DATAllegro: http://www.datallegro.com/IBM Cognos: http://www-01.ibm.com/software/data/cognos/Information Builders: http://www.informationbuilders.com/Microsoft: http://www.microsoft.com/MicroStrategy: http://www.microstrategy.com/Oracle: http://www.oracle.com/SAP: http://www.sap.com/SAS: http://www.sas.com/
This article was adapted from the Faulkner Information Services library of reports covering computing and telecommunications. For more information contact www.faulkner.com. To subscribe to the Faulkner Information Services visit http://www.faulkner.com/showcase/subscription.asp.
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IEEE [1 Certification Exam(s) ]
IELTS [1 Certification Exam(s) ]
IFPUG [1 Certification Exam(s) ]
IIA [3 Certification Exam(s) ]
IIBA [2 Certification Exam(s) ]
IISFA [1 Certification Exam(s) ]
Intel [2 Certification Exam(s) ]
IQN [1 Certification Exam(s) ]
IRS [1 Certification Exam(s) ]
ISA [1 Certification Exam(s) ]
ISACA [4 Certification Exam(s) ]
ISC2 [6 Certification Exam(s) ]
ISEB [24 Certification Exam(s) ]
Isilon [4 Certification Exam(s) ]
ISM [6 Certification Exam(s) ]
iSQI [7 Certification Exam(s) ]
ITEC [1 Certification Exam(s) ]
Juniper [64 Certification Exam(s) ]
LEED [1 Certification Exam(s) ]
Legato [5 Certification Exam(s) ]
Liferay [1 Certification Exam(s) ]
Logical-Operations [1 Certification Exam(s) ]
Lotus [66 Certification Exam(s) ]
LPI [24 Certification Exam(s) ]
LSI [3 Certification Exam(s) ]
Magento [3 Certification Exam(s) ]
Maintenance [2 Certification Exam(s) ]
McAfee [8 Certification Exam(s) ]
McData [3 Certification Exam(s) ]
Medical [69 Certification Exam(s) ]
Microsoft [374 Certification Exam(s) ]
Mile2 [3 Certification Exam(s) ]
Military [1 Certification Exam(s) ]
Misc [1 Certification Exam(s) ]
Motorola [7 Certification Exam(s) ]
mySQL [4 Certification Exam(s) ]
NBSTSA [1 Certification Exam(s) ]
NCEES [2 Certification Exam(s) ]
NCIDQ [1 Certification Exam(s) ]
NCLEX [2 Certification Exam(s) ]
Network-General [12 Certification Exam(s) ]
NetworkAppliance [39 Certification Exam(s) ]
NI [1 Certification Exam(s) ]
NIELIT [1 Certification Exam(s) ]
Nokia [6 Certification Exam(s) ]
Nortel [130 Certification Exam(s) ]
Novell [37 Certification Exam(s) ]
OMG [10 Certification Exam(s) ]
Oracle [279 Certification Exam(s) ]
P&C [2 Certification Exam(s) ]
Palo-Alto [4 Certification Exam(s) ]
PARCC [1 Certification Exam(s) ]
PayPal [1 Certification Exam(s) ]
Pegasystems [12 Certification Exam(s) ]
PEOPLECERT [4 Certification Exam(s) ]
PMI [15 Certification Exam(s) ]
Polycom [2 Certification Exam(s) ]
PostgreSQL-CE [1 Certification Exam(s) ]
Prince2 [6 Certification Exam(s) ]
PRMIA [1 Certification Exam(s) ]
PsychCorp [1 Certification Exam(s) ]
PTCB [2 Certification Exam(s) ]
QAI [1 Certification Exam(s) ]
QlikView [1 Certification Exam(s) ]
Quality-Assurance [7 Certification Exam(s) ]
RACC [1 Certification Exam(s) ]
Real-Estate [1 Certification Exam(s) ]
RedHat [8 Certification Exam(s) ]
RES [5 Certification Exam(s) ]
Riverbed [8 Certification Exam(s) ]
RSA [15 Certification Exam(s) ]
Sair [8 Certification Exam(s) ]
Salesforce [5 Certification Exam(s) ]
SANS [1 Certification Exam(s) ]
SAP [98 Certification Exam(s) ]
SASInstitute [15 Certification Exam(s) ]
SAT [1 Certification Exam(s) ]
SCO [10 Certification Exam(s) ]
SCP [6 Certification Exam(s) ]
SDI [3 Certification Exam(s) ]
See-Beyond [1 Certification Exam(s) ]
Siemens [1 Certification Exam(s) ]
Snia [7 Certification Exam(s) ]
SOA [15 Certification Exam(s) ]
Social-Work-Board [4 Certification Exam(s) ]
SpringSource [1 Certification Exam(s) ]
SUN [63 Certification Exam(s) ]
SUSE [1 Certification Exam(s) ]
Sybase [17 Certification Exam(s) ]
Symantec [134 Certification Exam(s) ]
Teacher-Certification [4 Certification Exam(s) ]
The-Open-Group [8 Certification Exam(s) ]
TIA [3 Certification Exam(s) ]
Tibco [18 Certification Exam(s) ]
Trainers [3 Certification Exam(s) ]
Trend [1 Certification Exam(s) ]
TruSecure [1 Certification Exam(s) ]
USMLE [1 Certification Exam(s) ]
VCE [6 Certification Exam(s) ]
Veeam [2 Certification Exam(s) ]
Veritas [33 Certification Exam(s) ]
Vmware [58 Certification Exam(s) ]
Wonderlic [2 Certification Exam(s) ]
Worldatwork [2 Certification Exam(s) ]
XML-Master [3 Certification Exam(s) ]
Zend [6 Certification Exam(s) ]
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